Debbie has been super helpful in making sure my new insurance was updated and current for my new…read morevehicle. Thanks Debbie!

October 8 2024 I had the pleasure to talk to Anabell at the State Farm Insurance Co in California…read more I explained to Anabell that my Wife and I were recently involved in a text message scam. This unfortunate event made it necessary to close all of our banking accounts. Anabell was very understanding and extremely kind in helping us resolve our problems. I've nicknamed Anabe ll "Ace Agent at State Farm" Anabell was very kind and understood our misfortune. She is definitely an asset to State Farm Insurance. Our World would be Great if more people are like Anabell. Thank you Anabell for helping us when we needed help.

Anita is the best she is always on the phone and return your phone call all times. She understand…read morepeoples finances needs and member my church she was my bridesmaid on my wedding so ya she is the best recommendation

I received prompt responses to my inquiries. The agent found me a new insurance company saving me…read more$900+ on my annual car insurance I am also saving on my home owner's with better deductible rates Highly recommended

We've had a great experience working with Jordyn at Jeremy Johnson Farmers Agency. She truly goes…read moreabove and beyond in every interaction--she is incredibly responsive, takes the time to thoroughly answer all of our questions, and always gets any requested documentation over quickly. I never have to follow up with her, as she is either already on it or checking in to make sure I've received everything. Jordyn is also proactive in helping us review our policies and identify opportunities to save, and she's always willing to pull quotes for anything we need. She's personable, kind, and extremely knowledgeable, which makes working with her an absolute pleasure. Her team is just as great--they are organized, helpful with reminders, and follow through to make sure nothing slips through the cracks. On top of that, Jeremy himself went above and beyond by personally driving past one of our rental properties when we needed a policy issued quickly. That level of service really stands out. Highly recommend this agency if you're looking for a team that is responsive, reliable, and genuinely committed to taking care of their clients.

If you're looking for GREAT customer service, ask for SHELLY! She is very knowledgeable about her…read morework and was very kind to me throughout the entire process of changing my insurance. She went above and beyond to ensure that I understood everything she was telling me, with no hesitation. Wonderful, hardworking young lady!

If you are looking for someone attentive, responsive and uber knowledgeable, Ingrid is it. We had…read morea need to shop new insurance due to some family changes and changing insurance needs. After dealing with Ingrid, we simply can't say enough good things about our experience. She is very skilled in using current, modern technology to communicate, get business done and her amazing level of responsiveness. We originally requested a quote online from Ingrid Walker Insurance. We got an e-mail from Ingrid the same day(Fri) that we requested the quote requesting a phone call so she could understand our needs and tailor a policy quote to meet our needs. She was not in a hurry, knew the right questions to ask to zero in on our needs, was very pleasant, professional and obviously knew the insurance business VERY well. After the conversation, we received an email with several quotes and a very clear explanation as to the differences in the quotes. The quotes were competitive and from highly recommended and rated insurance carriers. About 3 weeks later(after the quotes), we found ourselves in the sudden situation of getting an amazing deal on a new car and wanting to take delivery that day. We called Ingrid out of the blue in the morning on Dec 23rd to ask her if she could write a new policy by 3pm so we could take delivery of the vehicle. The answer was a resounding yes!!! We than asked her if she could change our entire policy from our current provider to Ingrid Walker Insurance(3 cars and an RV) based on our previous quote at the same time. Again, no problem!! Unfortunately(as happens when buying a car), instead of getting the deal done at 3pm, it didn't happen until around 5pm AND we couldn't get all of the information Ingrid needed earlier in the day. When I asked Ingrid if she would be available given it was getting late, we were told she would do whatever was needed so we could get insurance for the new car(and get our entire policy moved from our old carrier) that same day. After a combination of phone calls, e-mails and texts she got us completely squared away!!! Not only did she get us squared away, but any documents that needed signing were done electronically AND before we got home with our new car, she had an account created for us so we could see(and manage) all the details of our policy online. We are still in amazement at how attentive, responsive and technology enabled Ingrid was to our needs. Ingrid Walker Insurance is truly a 21st century business!!!

I haven't technically done business with Ingrid but she went about trying to get my business in a…read moreshoddy way. I was contacted by her, telling me that I won a raffle prize (some women's basket from a home improvement event) and wanted to also provide me a quote for auto and home insurance. Well, she got her information to provide me the quote, but had all kinds of excuses about not meeting up to deliver the basket. It's not a big deal not getting what she claims I won (although I was initially excited because I hardly ever win anything!). It's the principal of the matter and her deceptive way of trying to get business.

I tried to call to get a quote and was on for 10 minutes trying to talk to someone and then it just…read morehung up on me.

In my opinion Allstate is the best insurance for cars, homes & life insurance. This office in…read moreparticular does the very best to meet all of your needs.

I just recently switched to Allstate for both my auto and renters insurance. This office has been…read morepleasant to work with and very professional. They have answered all of my questions very kindly and have always offered additional help. They have gone above and beyond to assist with my insurance needs. Appreciate the great service. Thank you!

32 years as a customer and the service keeps getting worse and worse. Had my water heater start…read morespraying water all over, flooding my laundry room and pantry, had to turn the water off. Called the insurance company to file a claim, was assured an adjuster would be in contact within 24 hrs, and here it is 6 DAYS later, no contact, by phone or email, no adjuster came to the house....nothing! If my husband hadn't been able to stop the water from spraying all over, my entire house would now be flooded, still no Allstate! I get it they are dealing with lots of imminent issues in this state, but the agent in MY area who sold me MY policy should be taking care of his people. This is unacceptable, I pay for this coverage, and am not getting the service I was promised. I will not be renewing my policy when it comes up next.

I've always wanted an agent I could trust, but never found one. So I found myself hopping from…read moreonline insurance provider to online insurance provider. They were all fine but missing that personal touch. Lucky for me I found myself walking into John Bionaz's office. That day I switched all my auto insurance over and even signed up for life. I really felt he was offering what was best for me and my family. He always available when I have questions, something that was hard to come by with the others We'll be a customer for life.

The customer service cannot be beat!!! They are friendly & so helpful. I had an accident & was…read morepretty upset, I called & talked to Lana & in just a few minutes on the phone she was so compassionate & professional. She calmed me down & handled everything from that point on. I would never use another agent. I know without a doubt if I have a problem, they will be there to help!!!!

Lana Clayton is an excellent insurance agent: Professional…read moreThorough Friendly Saved my husband and i money on bundling car, homeowners' , umbrella and flood insurance when we purchased our home in July! She met me at my home and explained all aspects of the policy, who meets you in person these days? Her staff is also excellent I the Farmers Insurance App!

Laurie was professional, flexible and punctual. Thank you for your willingness to go the extra…read moremile. I would use her again. Thank you.

From the owner: I'm located in Waterford. I can travel to you. read more