Arrived arount 9:30 AM. No waiting. Cheerfully greeted, prompt completion of requirements…read more(License renewal) and on my way. I have two suggestions: Signs on Atlantic Ave and Spring Forest Rd to publicize location. Thel Office is not visible from the street and I spent more time cirling the blocks than I di in renewing the llicense. Paint the NCDMV Logo on the building black or contrasting color. Present identification is challenging to verify.

I went to several DMVs for my NC license because I had to wait in line all day and still didn't get…read moreservice by the time they closed. But this location only had me wait about a half hour which was wonderful. They got me taken care of. The woman who helped me was a bit intense, but I can understand it is a serious job and some customers are probably difficult. Highly recommend this location specifically.

If anyone asked me which DMV they should visit when they absolutely need something done, I would…read moresay "Garner Garner Garner......". My license was expiring yesterday and I was very worried and did not have any appointment. Read some online reviews and decided to go to Garner even though it was quite far from my place. I reached there at around 6:30 AM (best thing I did) and there were only 4 other people before me. By 7:45, there was a long queue of about 30+ people. By 8 AM, the office opened and the officer announced that they would take the appointments first and maybe after 11, they would take the walk-ins. However, within 15 mins, they asked the people on the bench (all walk-ins) to get in and I was done in next 30 mins. By 9 AM, I walked out with my driving license renewed. Amazing place, amazing staff. Very efficient, courteous, humble, understanding and professionals. If you are nice and respectful, you would get the same response back from them too. Bottom line, even if it is far from your place, consider going to Garner. Try getting there between 6 and 7 AM. Trust me. It is worth it....... Good luck to you all.....!! Thanks manoj joshi

The Shotwell Garner branch has the worst, most rudest staff I have ever had to deal with! They are…read moreincompetent, slow, and ignorant. If they actually had customer service I could have been done in there in 15 minutes, instead it took close to an hour. Complete idiots!

12/12/23: I've been procrastinating on getting my son an ID, but today was the day I finally got it…read moredone. I chose Wendell hoping it wouldn't be as packed as the DMV's in Raleigh & I'm soooo glad that I was right. We arrived around 4 pm as walk-ins. It's located in a small shopping strip. It's super small but very quick. We got there and there were 3 customers ahead of us. We were quickly checked in & given a number. Within 2 minutes, Mrs. Johnson called us to her window. She was very nice and efficient in handling our request. I brought a million documents to verify his identity, etc. but she didn't need them. We were in and out of there within 10 minutes. I was very glad that I finally got this done & I will go there again if I ever need my license renewed, etc. Check their website before going to make sure they can handle whatever you need. Not all offices handle all things DMV. I highly recommend this location.

I don't understand the new process. As a retired Leo it just makes no sense. There's a line wrapped…read morearound the door, one of the only states where you have to make an appointment just to go to the dmv. With everything you have to go through to get a passport this should hold a little more weight than it does. You literally have to verify social , take a photo , mail your birth certificate to the federal government and then they send you a passport. Why is this federal identification that allows me to enter other countries and come back to my own country not sufficient to get a state drivers license or permit on its on It makes absolutely Zero sense. While the staff were nice especially the woman who helped my son the experience is always horrible. The State needs to step up and help as opposed to leaving this sector private. 2-3 months for a simple appointment at the dmv is ridiculous. Hire more people , build more locations !!! Catch up with the demand or stop building more homes. Get it together wake county and NC Thank you to the staff for being kind

Great experience for my new teen driver doing a road test. The lady immediatly smiled and said take…read morea deep breath, you'll do great.

Had an awesome experience at window #3 I wish I got her name She was so sweet! Scheduled an…read more8:15 appointment and was in and out in 10 minutes All staff was kind and competent

I got in line at 2:30pm and was out of the building at 4:46pm. They put the "At Capacity" sign up…read morearound 2:50pm but still let us stay in line. As they got people in and out the gentleman counted and let more people in. They were very patient, fast, and courteous. NOTE: Make sure you bring your DL/ID, birth certificate, 2 proofs of residency, and marriage license for the Real ID. They all have to match as far as the spelling of your name on all documents. The gentleman comes out periodically to check documents and will let you know if something else is needed for the service you're requesting. Any kind of driving test they start cut offs after 3pm. You have to ask for the specific time. Hope this helps.

10 minute wait! In and out in less than 25 minutes. Polite and professional staff! Amazing!read more

This is one of those necessary places of evil that we have to visit once a year (or more times…read moredepending on how many vehicles you have.) I have to say that I would rather go here that to the main DMV office 5 minutes away to get things done. Parking is easy and hassle free, and the line moves at a nice pace assuming you have all your paperwork. There is not much on the inside to look at, just the attendants, a bench, and ATM machine. Other than that it is just a big empty room. They do not do all the stuff like they do at the main office at this one, all they deal with is License Plate issues, so sometimes you still might have to head downtown.

The pictures provided are NOT current nor is this former location…read more This agency relocated to Atlantic years ago. The staff at the new location are awesome, professional efficient. My wait time has been merely minutes....not hours.

Service is horrible. Very rude. They do not care about the customers. Man at the front is on a…read morepower trip. Never going to the Cary dmv ever again

NC DMV Office #1425 my husband and I were transferring to…read moreNorth Carolina from New Jersey and had no idea of the process. The ladies were pleasant and had great sense of humor. Good experience, great customer service! They made the wait pleasant with the nice and cheerful atmosphere. it was over an hour away from our home, but it is the only DMV office I will go to from now on.

Do you like to watch paint dry? Do you enjoy mindless paperwork? Do you enjoy standing in lines? If…read moreso, this is your place! The bureaucrats working there enjoy chit chatting all day long while people wait in line outside. They have no urgency. They need to stop chit chatting with everyone and get the line through faster. Absolutely infuriating how backwards the NC DMV system is.

I went to this facility a couple of years ago to get the titles a couple of vehicles changed over…read moreto my name. My husband passed away and the titles were in his name. Everything went so smoothly. I came back to get a couple of trailers put into my name. The person who is in charge of doing the title work refused to help me telling me that I had the wrong paperwork. I came back with another form to see if that would work and she informed me that it wouldn't. I explained to her that it worked for the boat at fish and wildlife and it worked for both of my vehicles. She informed me that there were different rules in place and that she couldn't help me. I finally decided to go to another dmv and...guess what...I had the right paperwork. I would normally not leave a negative review about anyone but she could've cost me money because of her lack of knowledge. The job she has is way too important for her to not know how to do it.