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DLW Custom Design Group

5.0 (5 reviews)
Closed • 6:00 am - 4:00 pm

Services - DLW Custom Design Group

Balcony addition

Construction design services

Deck construction

DLW Custom Design Group Photos

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Knoble Engineering - LVL Beam Installation

Knoble Engineering

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I wish I had more of an experience to share. I reached out through Yelp asking for an estimate on a…read moreretaining wall project for my house. I got a prompt reply from someone named Chad, which was promising since he was so quick to respond and let me know that he could call me on Monday to discuss (this was a Friday) or I could call their office. I thanked him for his quick response, gave him my contact information, and told him I looked forward to hearing from him on Monday. Well, Monday came and went and I heard nothing from anyone, so I called the number that was listed in his reply and left a voicemail asking for a call back to schedule an estimate or discuss further. It has now been more than a month and I still haven't heard from this company. If they are this bad at communicating from the start, I would not have high hopes for actually working with them. I was disappointed since the Yelp reviews were promising. I'm glad that others have had better experiences with Knoble Engineering and was hoping I would be able to add to their positive reviews, but unfortunately that was not the case. I don't feel it makes sense for me to chase someone that I am trying to give my business to. Luckily, I found another engineer for my project that has been far more responsive.

I had a short notice request and Josh and Chad were able to fill my request for a structural…read moreinspection out in Villa Rica. Their second look inspection on my potential home purchased help identify a fair amount of issue that allowed for a significant price reduction on the home. They did an outstanding detailed job and explained everything very plainly. I would highly recommend them for any inspection needs or structural engineering design/support.

AquaGuard Foundation Solutions

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I had a great experience with Nick Stamathis from AquaGuard. He was personable, sincere,…read moreknowledgeable, and, most importantly, trustworthy. He took the time to show me the cracks in my foundation and clearly explained why my home would benefit from SettleStop Push Piers. I've been a customer of AquaGuard for four years, ever since they encapsulated my crawlspace. I've been very satisfied with both their initial work and the annual servicing since then. In fact, it was during one of these routine visits that the foundation issue was identified. I'm grateful Nick caught the problem early and put together a clear plan to stop the settling before it gets worse. It's reassuring to work with a company that stays proactive and stands behind their service.

I have a long history with Aquaguard. I keep giving them chances and end up wasting my time and…read morebeing sorely disappointed. I had them out several years ago to give me a quote on raising a walkway that had dropped a few inches after some work was done underneath to repipe. They told me that their minimum to come out was $2,500 and that I should look to find some work to justify their effort since the repair I wanted was less than 1/5 of the total $2500 cost. I had nothing else to repair and sent them on their way. A few weeks ago I responded to a facebook ad about a similar type of repair, not realizing that it was Aquaguard. After partially filling out the questionnaire about my needs, the name Aquaguard popped up so I declined to go further. The next day someone from GroundWorks called me and explained that the person who told me about the $2,500 minimum was lying and that they could do the job for much cheaper. He explained that the person just wanted to estimate a larger job, that Groundworks had recently purchased Aquaguard, that they were changing their business practices, and that the person who had given me the previous quote was no longer with the company. (He implied that he was fired). He said that yes they do perform much smaller jobs and wanted to send someone out. Eventually, I said yes. I knew something was wrong when the guy they sent out called me the night before and asked 'Were the decision makers both going to participate?' and 'If I had at least 90 minutes for their inspection and discussion'. I told them yes but I was not about to spend 90 minutes of my time with them. When the estimator arrived he wanted to sell me on their company. I told him I had heard it before and just wanted an estimate. I shared with him the story of my previous appointment. After looking at the problem area he came back and told me that what the first estimator had told me several years ago about a $2500 minimum was correct and that they could not perform the job cost effectively. They wanted $2,500!! For that price I could rip it out and pour new concrete! No thank you! To add to this I had them come our a few years ago to quote a lintel repair at my garage door. They quoted me $11,000. That was almost 40% MORE than I was quoted by the company that invented, manufactured, and offered installation on the repair bracing Aquaguard was proposing. So, I purchased the lintel and installation direct - and it was also a heavier duty one than the one Aquaguard quoted, for over $4,000 less! I do not like their business practices. I guess they incentivize their salespeople based on the number of appointments they set up. But they just wasted both of our time. AND THE LYING! Do not use this company!

Law Engineering Consultants

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I hired this company for a consult. The engineer's communication was subpar to say the least. On…read moremore than one occasion, I reached out to him for updates/developments and if I got a response, he would provide an excuse like a meeting taking longer than expected, having "projects to get out in the next hour" or the default, "I'll get back to you first thing in the morning" and then I never hear from him the whole next day or until I reach out again. People need to stop taking on more work than they can handle. There's no excuse to keep making commitments with customers, breaking them, and continuing on in silence after you fail to keep your word. Companies like this will slow your project down, but always send your invoice right on time and have the nerve to threaten you with a late fee as well as interest and legal fees if you don't pay them when they want to be paid. Time is money for the customers too, but they have no concession for you when they drop the ball and that's a shame.

From the owner: Structural engineers with extensive experience in foundation repair, crawl space structural repair,…read moreforensic engineering and design work. Our residential division focuses on homeowners who need help identifying problems with their foundations, crawl spaces, or roof structures. We cater to the real estate market for due diligence structural engineering evaluations of cracks, settlement, and other structural issues found during a home inspection. One of our engineers spent 15 years in the contracting world and understandings foundation repair and waterproofing more practically than most engineers. We have a full design team for larger projects including multi-family, multi-story, and residential construction. Licensed in Georgia, Florida, Alabama, North Caroline, South Caroline and Virginia. ICC Certified master Code Professional

Tom and Jerry's Roofing

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It's rare to see a contractor with only positive ratings these days, so choosing Tom and Jerry's…read morewas a no-brainer for that alone. I needed to replace the roof on a new home for my son. I obtained a few estimates from different contractors, and they were not the cheapest, but they were reasonably priced with far better reviews than the cheaper option, which is another reason I chose them. Thomas is highly responsive to communication, which again is quite unusual with most contractors in my experience, so that was a nice plus too. They provided evidence of insurance upon request. We paid a 50% deposit to get on the schedule and I was able to pay that by credit card without an extra fee, which was appreciated since it allowed me to get reward points on the purchase. A crew of three guys came out to the house early in the morning and completed the job just before dark. They did a phenomenal job. Each step was documented with pictures to show where rotten decking needed to be replaced, and an explanation of everything. Despite already being reasonably priced, Thomas gave us a nice discount for the extra decking on the final invoice, which was a happy surprised and very much appreciated. They also cleaned up very well after themselves. If you need a new roof or any kind of roof work, Tom and Jerry Roofing is the best there is without a doubt!

Awesome experience with Tom and Jerry' Roofing! Tom quickly responded to my request. He came out…read moreand actually climbed up on the roof and identified the areas that I needed to have fixed. Another contractor just used a drone to inspect the roof. And while I understand, this is efficient and can identify areas that need to be repaired, he missed about three things that Tom identified. He also identified some areas that I had not noticed that immediate repair. His coordinator, Jon, contactEd me to set up an appointment and was extremely responsive. The crew that came out were pleasant and did a great job. The cost was reasonable. I am very pleased with Tom and Jerry's and would definitely seek them out future roofing needs.

DLW Custom Design Group - contractors - Updated October 2026

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