Owner which BTW inherited biz is just not very personable or communicative. Doesn't seem to like…read moreworking on foreign vehicles.

My reliable neighborhood (ten minutes from home) car repair shop (Charlotte, NC) closed up shop…read morelast year (after 45 years in business). One of the few full-service gas stations in Charlotte before the closing. Check engine light lit up on my commute to Rock Hill this morning (Easter Monday) . . . just what I've been dreading since last year. I had relied on Yonce Motors in similar situations over the past 15 years, but it had been a few years since a potential emergency had happened during my commute to Rock Hill. Stopped by this first thing this morning and they had resolved the problem - determining it was a minor problem - by 1:00 this afternoon. Jane S.

If I could give Shope's Automotive 0 stars I would!!!…read more I took my daughter's car in based on her warranty with CarMax to repair her heat. After a couple of return visits it still wasn't repaired. The heat would work for a while, but then stop. We ended up having to go to A&M Automotive in Rock Hill, SC to get it fixed. We had to pay out-of-pocket even though this bootleg business had collected the money from CarMax. After my daughter's initial visit, I took my car in for repair. (My daughter's car was temporarily working.) THE WORST MISTAKE OF MY LIFE!!! This shop not only TOTALLY DESTROYED my car, but I'm also out of thousands of dollars!!! All of this began in February 2019. We went in because of a spinning sound from the tires. I ended up with a broken broken drive shaft, a hole in my transmission, a hole in my oil pan, a busted shifter and that's just the beginning. We ended up having to go to court. I felt like I had allowed Gomer Pyle and Barney Fife under the hood of my car. Of course we didn't win. It's difficult to prove things with cars. We knew this going in, but we could not sit by and let Jason Shope and his shotty shop get away with destroying another vehicle. We took the car to another shop, but the work done at Shope's Automotive was so shotty, it took this VERY experienced mechanic a while to figure out what could possibly be wrong. The mechanic spoke about how Shope's Automotive forced my car into gear (this should have been a LAST resort), had little to no transmission fluid in the car and how poorly the repair work had been done. I just got my car back today September 7, 2021 by wrecker service. I will give him this. He tried to fix his faulty repairs, but he just doesn't have the skill set. He realizes this so he becomes rude, cruel and obnoxious to cover up for his deficiency. Bottom line...if you never want to see your vehicle in the same or better condition than when you took it in, go to this wannabe mechanic! Others, STEER CLEAR!!! I wouldn't let this Shope's Automotive or Jason Shope perform repair work on my son's Tonka trucks!!!

This is by far the worst automotive shop in Rock Hill. I have brought my car here multiple times…read moreand spend thousands of dollars but for some reason every time i get my car back, there is another issue with it that is not fixed. I have gotten my oil leak fixed by them one time, but even after fixed it is still leaking oil. They take days to respond back and have no good communication. It took them 4 days to even take a look at my car. If you want a dependable and reliable shop, do not go here!

They kept on working and did not dodge us! We have a 2016 Buick Enclave with a transmission that…read morebegan slipping at 130k miles. We took it to Reliable b/c of all the positive reviews. We went with a complete transmission rebuild to the tune of approx $4,500. Unfortunately after the repair, the transmission was still slipping so we took it back. Reliable accepted our claim with no questions asked and did more repair work. We had it in and out of their shop approximately 6 times before the Buick was finally fixed. They had to do a lot of extra work (torque converter, computer programming updates etcs) but they kept at it. A normal repair shop might have threw up their hands and given up, but Reliable kept its word and we finally got the repair we paid for.

Very reputable, fair pricing and competent. These are people you can count on to help.read more

Thank you to Jason , Angie and everyone in the shop for all your prompt service and follow up workread more

They took over a month (47 days) to repair my son's truck "under warranty". They had rebuilt the…read moretransmission the month prior, he hadn't had the truck back but a few weeks when problems started. It took them days to diagnose the problem and get back to him, then every week it was a different excuse, had to order custom torque converter, no lifts available, ordered the wrong parts, installed the wrong parts, didn't replace filters, clogged the AC, who knows what issues caused more problems, they wouldn't answer phone or contact my son, they don't work weekends or after 5. I think they were embarrassed or because it was warranty work they dragged it out. Plus, they wouldn't provide written invoice/documentation of the work they did. So disappointed.

These Guys Are Basically Brakes, Batteries, & Tires. Pre Maintenance Prevention. If They Can't Help…read moreYou, They'll Send You In The Right Direction.

I selected the tires for my vehicle online and scheduled appointment for today 2/18. Website said…read morethose tires would be available when I made the appointment as those tires, I selected were an on-line special. When I arrived the tires where not actually in the store. The front of store associate then tried to upsell me more expensive tires and an alignment. Nothing worse than wasting my time. I took my money somewhere else.

Jeffery is THE MAN. He is quick, professional and very willing to assist. I recently had my truck…read moreserviced because the tire sensors died and Jeffery was on point! He kept me informed on the progress of my vehicle and was so helpful through the entire process. I highly recommend visiting Jeffery!

Don't ever bring your car here I came for a oil change the dumb asses didn't even put the cap back…read moreon I notice 4 days later when my car started smoking I'm coming by raising hell today !

My husband and I recently purchased a 2026 Toyota Grand Highlander from Toyota of Rock Hill, and we…read morehad an excellent experience working with Manny Bernabe. From the beginning, Manny was knowledgeable, patient, and genuinely helpful. He took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable throughout the entire process. Buying a vehicle can sometimes feel overwhelming, but Manny made it easy and stress-free. We never felt pressured, and he was always willing to go the extra mile to make sure we had the information we needed to make the right decision for our family. His professionalism, responsiveness, and customer service were outstanding. If you're looking for a new vehicle, I highly recommend asking for Manny Bernabe. Thank you for helping us find and purchase our new Grand Highlander!

I have been a lifelong toyota person... This is by far the…read moreworst toyota I have been too. The service is poor, I took my 4Runner in because it had a low tire pressure and I found a small nail in it (it was a very slow leak) took over a week to get a low PSI, they aired it up for me and told me they couldn't patch it. I go home and wake up next morning and 2 tires are completely flat. It was in better shape before I took it in then after I left. To top it off they told me only way to replace is buy 2 new tires. The sales service is just as poor, They say they participate In the Costco auto sales program but most dealerships give you quotes and spec sheets to look at and compare vehicles. I spent a few days trying to buy or lease a vehicle and all they did was throw numbers at me and tell me how heavily discounted it was even though the payments were 200$ more a month then other dealerships for similar vehicles and packages. Once I told them I had to go else where the salesmen gave me attitude. North Charlotte Toyota, Concord Toyota and Gastonia Toyota are much better customer service all the way around. Toyota products sell themselves and in a lifelong toyota guy, I will just avoid this dealership.

Amazing experience at Rock Hill Nissan! Elijah and Sales Manager Ryan understood our goals and…read moretruly made the impossible possible. We bought two new vehicles back-to-back -- a first for us -- and even drove the Pathfinder right off the showroom floor! Couldn't recommend the team at Rock Hill Nissan more!

I've seen plenty of 5-star reviews, but my recent experience was far from that. I went to check out…read moretheir cars after seeing an ad about helping people who are upside down on their loans get into another car in August 2026. The sales staff was friendly--until I drove off with a used BMW. The very next day, I called the store about a warning light showing an overdue brake fluid flush, which had apparently been due since May 2026. I feel this should have been addressed before selling me the car. I scheduled a service appointment for 9/23/2026 and even called on 9/22/2026 to confirm before making the hour-and-a-half drive. I was told someone would call me back, but no one did. I ended up booking a hotel across the street to make sure I could be at my 8:15 a.m. appointment on time. When I spoke with the lead Sales Manager, he said it wasn't their responsibility to handle a service that should have been done by the previous owner. I also asked about a key replacement contract that stated I received two keys at signing, which was not true--I only got one. Because the BMW digital key requires two keys, I can't set it up. With both concerns dismissed, I'm now looking at nearly $1,000 in expenses before even making my first car payment if I have to pay BMW to do something that should have been already taken care of by Rock Hill Nissan. I think this is completely unfair, and if I had known it would play out this way, I never would have done business with this dealership. This experience has left a bad taste in my mouth and created unnecessary financial strain I wasn't prepared for.

Unless you want to have to take your truck to a real professional afterwards to build it back right…read moreavoid this shop. They either have no idea what they're doing or don't care to make mistakes made right. They had my dually truck for a driveshaft build and to replace some studs on the hub. Driveshaft looks good, made it 30miles down the road and the bearings locked up because they decided it would be a good idea to put the old bearing back in or they didn't install them correctly. Either way they're choice in a poor rebuild. The truck was delivered to a master mechanic of 30+ years who instantly could tell by the wear on the axle that the hub bearings were installed wrong. He then called driveline services who admitted he was right but said they weren't to blame even with their greasy thumb stains still on the hub they ruined. Then Josh gave us the run around and was absolutely no help in fixing the issue they left me with. The mechanic and myself were very disappointed in how they handled the situation. We're all human and make mistakes but to be rude about it and act like he's the best builder there is and to not take any responsibility speaks volumes on their service. I've told many of my big rig buddies to avoid this place at all costs.

Stopped by Driveline yesterday morning to have my driveshaft repaired on my Duramax. They had it…read morecompletely repaired and ready for pickup by lunch. Their customer service and pricing were superb. I'll definitely be back. I highly recommend them.