We worked with Dave and DL Fence on a 6-ft privacy fence and side gate for our back yard. Their communication is straightforward, direct, and proactive. It's a magic formula of;
1. Tell your customer what you plan to do, then
2. Go do exactly that.
We always knew what their next step was and when they would complete it. Dave took care to highlight any concerns he had ahead of time and was very open with his quoting process. His quote initially seemed high, and when I asked him about it he straight up said "Yes, it is high. And I'll tell you why..." and he proceed to explain in plain terms the extra work his crew would have to do to get past all the leftover concrete debris buried from an old demolished building along the fence line. It all added up, there was no drama, and Dave and crew got to work when they said they would. The end result was great. New fence, bingo bango. read more