This is the best shoe repair store ! The owner is so nice and experienced. Always the best service…read more. I don't know what I will do if he retires ! He has it all quality , value and experience.

Always good quality of workmanship with good customer service and reasonable prices…read moreWould recommend

Professional gentleman. Knows just what you need. I had a mother-in-law formal gown that needed to…read morebe hemmed and he did a lovely job. Only accepts cash or check, but you pay him when you pick it up. Good dressing rooms to change in. To the point service. I was very pleased. My time was utilized well and there was no sales pitch to buy anything else. This is a full-service shop that ranges from small alteration to hand made clothing. I would recommend this shop and would return again. Thank you.

I am new to the area and needed a hem to be put into a dress with a 48 hour turnaround. Although…read morethis place agreed to do it in that time frame, he was quite rude with me and charged me $48 to do it. I didn't care because I needed it quickly, so agreed to pay this unusually high rate. When I got the dress to the car, however, I realized it looked like a child did it. I didn't even bother to go back in to tell the man, and am still mad at myself for not doing so. See the picture attached to see the poor quality of workmanship. This was ridiculous and I will not be back.

Took my wifes' old leather bomber jacket in to get the zipper replaced. They did a fantastic job,…read moreat a very reasonable price. On top of that they are two of the nicest people you could ever hope to meet. They have tons of leather/motorcycle gear and jackets at what appeared to be quite reasonable prices as well. Highly recommended !

I LOVE fabric. I have reupholstered many, many chairs and made pillows, bedding, and curtain swags…read more I am currently bored with my dining room chairs. But Denver Fabrics, long my go-to and most beloved source, closed long ago. I found this place online after searching for a specific type of fabric. They do have a brick-and-mortar location. However, ordering online is easy, and the prices (discounted from retail) are VERY good. Most of the fabrics that I bought were $10/yard! Shipping is both reasonably priced and fast. They have a vast selection of fabrics, including home decor, upholstery, and outdoor. I specifically searched for upholstery fabric by color, and found several. I also bought fabric to make a duvet cover. My only complaint about their website is that the pictures can't be enlarged by much. I solved this by screenshotting the fabrics, cropping, and then saving to my pictures, where I could enlarge them with ease. Also, they don't list the fabric content. I accidentally ordered four yards of fabric that turned out to be burlap and chenille. This is why enlarging the pictures is helpful. I'll use it for a window seat, maybe. Or line a trunk. It's too casual for a formal dining room. Maybe curtains, idk.

Beautiful fabric and great service. Terrific selection and prices are terrific! I had a small…read moreissue with some fabric samples, and they were quick to respond. Will certainly buy from them in the future.

Mark reupholstered our chair and ottoman. He did a wonderful job. It looks better than it did when…read moreit was new. He wnpent above nd beyond our expectations, including picking up and delivering the furniture. His price was reasonable, and he turned it around quickly. Would definitely do business with him again. I rate him 5 out of 5.

I used Mark a few years ago to touch up wood on some furniture. The pieces looked brand new. He…read morerefinished an old dresser I had & It turned out more beautiful than I could have imagined. Since moving back to Fort Wayne, I immediately thought of him when I chose to reupholster my sofa, two chairs & ottoman. Mark is a professional, perfectionist, & pricing more than fair. I would highly recommend him for his services.

Very friendly service, fair prices, quick turnaround, saved me from having to buy another pair of…read moreboots. I've had several work boots repaired here, he even stitched up broken stitches for free. Highly recommend the Shoe Cobbler.

Guy tried to get my luggage repaired. Wheels for this model no longer available. 5 stars for the…read morestellar effort and at no charge. We need more businesses like this who care about their customers. Oh and he does a great job on shoes

Let me first say that I have been taking a fair amount of pants for alterations, as well as shirts…read morefor patches to be sewn on since I relocated to Fort Wayne in March 2025. Well over several hundreds of dollars for basic alterations. In early April I took a pair of jeans that were beginning to fray on the right leg to have the hem shortened [I have had her complete this process on at least another six pairs of jeans previously]. Approximately two weeks ago her husband called and stated that my pants were ready for pick up. Since I had already paid and she was busy as usual I took the pants and returned home. When I got home, I noticed that that right bottom HAD NOT BEEN REPAIRED. On Friday, June 26th I returned to Roza's to illustrate that the jeans HAD NOT been repaired. Roza had several customers in the business at the time, however in short, she stated clearly in front of the other customers that these were a DIFFERENT pair of jeans that I brought in. At first, I thought she was joking - this is the same woman that I stop in to say hello, brought flowers for her on Mother's Day; Treating Roza more than a business, but rather a friend - however, she was serious. At least three times she indicated that her process was 100% defect-free and I was attempting to get her to repair another pair of my jeans for free. I have been a Continuous Improvement - Process Improvement Manager for over 35+ years around the globe. EVERYTHING we do is a process, and therefore every process can be improved. Regarding her statement that her process was NEVER wrong, I wanted to provide data that even flying in an airplane or having major surgery is NOT 100% defect free. I have NEVER been so embarrassed, frustrated, or angry at a business where I was ACCUSED of attempting to get $10.00 worth of work by perceived deception. It took every ounce of self-restraint and ultimate respect for Roza to not confront her in FRONT OF HER CUSTOMERS, even though she had ZERO ISSUE with calling me a liar in front of them. As I have read in countless reviews Roza provides excellent work - which I 100% agree - yet I also have read many comments indicating that she can be rude as well. I called later and left a message indicating my disappointment in the way I was treated after being a customer for well over a year. Much to my surprise and further disappointment I received ZERO FEEDBACK. I believed in Roza and her business to the point where I carried extra business cards in my wallet and passed out to others that indicated they required alteration needs; Other businesses as well !!! Data indicates that for every unsatisfied customer they will tell at a minimum seven others - Friends, Co-Workers, Neighbors, etc.. - what unsatisfactory customer service they were given. Those Seven Individuals will tell others as well. DO THE MATH. Again, everything we do is a process; EVERY PROCESS can be IMPROVED... In closing, I will ABSOLUTELY wear the "Emperor's Clothes" before I EVER STEP FOOT in her business again.

I cannot recommend Roza enough. I had gotten my wedding dress altered somewhere else and it did not…read morefit comfortably. 5 days before my wedding I took my dress in to Roza she was able to alter my dress in time for my wedding. She seriously did an amazing job.

The morning was extremely nice excellent work, real professional Taylor and fair prices. I'm so…read moresorry that she's closing up at the end of December because the rent went up. I don't know if I want to go looking for another teller if he's the best one I ever found.

This is the absolute best alterations shop I ever went to. I brought my dress to be altered and…read morethe owner did a fantastic job, it was the perfect fit when I went back to try it on. And she also altered my husband's suit, that was perfect as well. I highly recommend this business to anyone who is looking for perfection. Ill be back when i need anything done for sure.