Update- best customer service ever!! I could not believe how…read moreeasy they were to work with and so quick to rectify the problem. We even spoke about doing try on sizing before the group orders so we know the exact sizing. Easy fix and quick response. I highly recommend working with companies like this that care! We've used 18 Threads for our soccer team jerseys, and the sizing is completely inconsistent. The first batch we ordered came in super large, but after a year they finally fit our kids well. So this season we ordered the exact same sizes, expecting them to be the same. Instead, the new jerseys are way too tight -- the neck hole is tiny, the arms are hard to get into, and the length is so short they're practically belly shirts. What makes it worse is that when compared to the exact same size from our old jerseys, they are completely different. Youth Large should fit 12-14 and Youth XL should fit 14-16, but the new jerseys are nowhere close. Instead, Youth Large fits more like an 8-10, and Youth XL like a 10-12. Even our practice jerseys -- which normally run smaller than game day jerseys -- are still larger than these new cuts. For reference, the white photo shows a Youth XL practice jersey compared to the current game day jersey, and the green-on-green photo shows a Youth Large old game day jersey compared to the new Youth Large game day jersey. The fabric is fine, but the sizing is so unreliable that it feels like a total waste of money since our kids can't even use them.

From the owner: 18 Threads specializes in custom screen printing, sublimation, embroidery and online stores. Our…read moredesigners love to engage clients in a creative process at the level you feel comfortable. You deserve so much more than clumsy apparel that shrinks, fades, chafes and clutters your closet. We'll put some swag in your swagger with apparel that fits, feels great, and lasts!

I can't speak highly enough about the service provided by Mike. I needed apparel ASAP and Mike took…read morecare of everything. To say that I am super satisfied is an understatement. I will use and recommend his company for any future orders.

My husband and i went to Michael's to see about making a Shadow Box for our daughter who loss…read moresomeone very special to her. She had a IU sweatshirt, a ring and some pictures. After speaking to the sales lady about her and me wanting to add to the box, she walked throughout the store with me and helped me pick out the perfect things to add to make it perfect. This was a couple weeks after losing her and my husband and I were still very emotional about it and she was so caring and even looked at her picture and commented on how beautiful she was. It was such a positive experience that I know other stores would not have provided us and the box came out better than we could have even imagined. Thank you!

I will NEVER step foot into another Michael's Craft store ever again!!!! I placed an order online…read moreto be shipped to my house, paid for shipping. I live almost an hour from Michael's. I then received an email stating that my order was ready to be PICKED up. Picked up?? I PAID TO HAVE IT ALL SHIPPED!! I have called the Micheal's store everyday since I've placed the order trying to talk to a manager, 4 days now. My phone number has been taken each time and I was told I would receive a call back. NO ONE HAS EVER CALLED. I called again several times today NO ONE ANSWERED. Never again Michael's. Hobby Lobby gets my business from here on out!!!

These people are the rudest unfriendliest snootiest people I have ever met…read more I am not alone in this. I have been to other yarn stores all around even a few hours away and they tell me they have heard that from others. I'm sure they write their own reviews here or have their snooty friends do it. I have been in this store many times and I have NEVER had anyone friendly.

Well, I might love to shop here, but we've tried several times and they are never open. Please…read moreadjust your hours on Yelp and Google to reflect that you are open 2 days a week and 1 Saturday a month. Driving 40 minutes to find out you are closed is pretty rotten.

This place was great. Got a small order for basic shirts, they always had time to talk to me or…read morelet me know the progress. They were 10 days out, and it took about 10 days. Fair price and well done.

After you identify yourself, don't ask who you're talking to... You'll be told that " You're acting…read morefunny" followed by" is this a Phishing call?" God forbid that you try to be polite... Unacceptable! Also, if you've kept your home state phone number and don't ghost it so that these folks can't see it... Oh my God, call out the calvary! What a bunch of overwrought yellow bellied cowards.

Craig and Bonnie bailed us out by turning around an unexpected "same day" job. Beyond grateful and…read moresatisfied. Thank you.