Craig and Bonnie are excellent to work with. I highly doubt the validity of the complaint (1 star review) below, as this is simply not in their nature. The complaint refers to "representatives", which doesn't make sense. This is a family owned and operated business, so I don't know what "representatives" the review would refer to. Funkee Monkee is thorough with their work, they strive to satisfy their customers, and continually give back to the local community. I know from personal experience that they will do everything in their power to make any mistake right. While embroidering an item for me, there was a hidden pocket that accidentally got stitched shut. The item I had provided them had taken several months to get in through my supplier, so I was disappointed to say the least. Instead of dismissing the issue, they reached out to several other vendors across the U.S., located the item, and had it shipped to them immediately, at their cost. Less than a week later, I had the finished product in hand. They went above and beyond expectations, bending over backwards to correct their error. I too have heard of the "customer seeking a refund" issue. From my understanding, the customer bought an item from Funkee Monkee and asked what other company's could do further work on the item, as the customer was seeking an additional service not offered by Funkee Monkee. A suggestion of other businesses that might offer that service was made, and it is unknown if the customer actually went to one of the suggested business or not. Once the customer had the further work done on their item, they were dissatisfied with the work, and wanted Funkee Monkee to replace the item. Funkee Monkee suggested the customer go to the other business first. The customer refused, stating he bought the original item from them and wanted them to fix the issue. I would liken this to buying a car, putting after-market parts on it, and being upset because they didn't work as expected. Then, instead of going to the after-market dealer, you go to the car dealership and demand they fix the issue. It's not their problem, and to think it is, would be asinine. My wife and I have used Funkee Monkee personally and professionally, many times, and will continue to use them in the future. I would highly recommend their business to anyone! read more

I recently had the misfortune of dealing with The Funky Monkey, and my experience was nothing short of a nightmare. The combination of their abysmal customer service, failure to fulfill orders as promised, and downright unethical behavior left me utterly disappointed. First and foremost, their customer service is atrocious. I reached out to inquire about the status of my order, and it was like pulling teeth to get any information. The representatives were dismissive, unhelpful, and seemed completely disinterested in addressing my concerns. It felt like they viewed customer inquiries as an inconvenience rather than an opportunity to provide assistance. To make matters worse, The Funky Monkey failed to fulfill my order within the promised timeframe. The delay was not only frustrating but also inconvenient, as I had made plans based on the expected delivery date. Their lack of transparency and failure to communicate effectively only exacerbated the issue. The most disturbing part of my experience with The Funky Monkey, however, was their outright harassment of a customer seeking a refund. I learned that they followed this individual to their workplace, attempting to have them fired simply because they requested a refund. This level of intimidation and unethical behavior is beyond unacceptable. It raises serious questions about the company's values and professionalism. In light of these experiences, I strongly advise potential customers to steer clear of The Funky Monkey. Their disregard for customer satisfaction, inability to meet commitments, and unethical actions towards dissatisfied customers make them a business that I cannot, in good conscience, recommend to anyone. Save yourself the headache and find a business that values its customers and conducts itself with integrity. read more

Craig and Bonnie have been such a pleasure to work with. Not only have they helped design and make the t-shirts for our new nonprofit organization, they have given us unexpected discounts and have even donated to our cause because they believe in the work we are doing in the community. They are always very friendly and helpful to make sure the work being done is exactly what we want. Their attention to detail is always displayed in the quality work they continue providing for us. I will continue working with Funkee Monkey as not only do they do great work, but they also provide great customer service. In fact, I make sure I have time to spare every time I go in because I know Bonnie is going to ask how things are going with Crossroads and will want to chit chat for awhile which is becoming more and more uncommon these days. Thank you Bonnie and Craig as you are a delight to work with and the work you do for a very fair price is always above and beyond what is expected, which is much appreciated. I highly recommend working with Funkee Monkey for all of your merch needs. Thanks! read more

love coming here .. very friendly .. excellent customer service .. go above and beyond .. even have good referral where to get them sewn on at .. thank you thank you will definitely keep coming back read more

Very happy with workmanship! They have done many projects for various non profits that I'm involved with. pricing is fair and love their creativity. highly recommend! read more