I would like to start out by stating that this is a customer service review as we did not end up selecting Jason. To put it out there, I did read each of the 74 positive reviews posted on Jason's website before I reached out to him. I did take a look at the fact that he had acted as a DJ at 296 venues, 101 of those as wedding venues and 195 of those as party venues, over a 14 year period. I did look through his website and read his PDF. I relied on his website and the positive reviews on Weddingwire. I believe that was my mistake. I did not look at Yelp and disregarded the negative review comments on Weddingwire. I have definitely learned my lesson. I should have known to stop pursuing DJ Gump as a potential DJ for my wedding after our 14min 57sec conversation where close to the beginning he said what I was asking was impossible and if any DJ said otherwise they were lying. He stated that I mislead everyone with the information I put onto Bark, which is one of the platforms I use to locate local DJs. I'm afraid he was the only DJ who misunderstood or had an issue with our setup desires. He said that it was a waste of his money to pursue the lead and talk with me. After I was able to explain that I would arrange for more set up time (our venue opens to us at 5pm and I would like the ceremony to begin at 5:30pm, but we added set up time), he then had an issue with anyone on site while he set up. He said our venue was impossible (other DJs have played there) and would cause problems. At that point I should have bowed out and thanked him for his time as I am more of a can-do kind of person myself, getting things done. I did not. I continued the conversation to explain what we were looking for and what the feel was. He seemed less disagreeable about that, though he seemed in a hurry to get off the phone so we agreed he would email me and I would respond with additional questions. When he sent me an email, the price we had agreed on was different than what he posted, which he later said the increase would be for set up difficulties. I was really confused about that since I thought we had gotten past that. I responded with my questions, some of which came from his recommended questions to ask your DJ off of his website. I thought I was on the same page as him, but I really wasn't. His responses were dismissive and unprofessional. Instead of asking for clarification, he assumed, instead of being accommodating or providing recommendations, he was dismissive and passed off responsibility. I asked 11 or so follow up questions, which he called extensive. I'm afraid he must not be very open to communication if that is what he deems "extensive." I reread my email to double check what I had sent and I think his thought process was on a different level than mine at that point. His email response could not have taken more than 5mins to write based on what was there. One thing that really meant something to me, and I emphasized it in our conversation, was that this be a fun event. Extremely casual and enjoyable for everyone. I didn't feel we could have that with him and he would create stress where it wasn't necessary. There are enough stessors associated with planning a wedding from sources outside of our control. I didn't want to intentionally introduce a stressor I could avoid. I was disappointed to say the least. The reviews on his website were fantastic, but I decided he wasn't for us so I moved on. He emailed me asking if I would like to reserve the date with him, I responded thank you, but no. I explained that he made me feel as if our event would be a hassle and not something he was interested in. His response was that I wasted his time. I. Wasted. His. Time. I spent more time doing research on him than he did in talking to me and answering my email combined. His website says he provides a 45min free consultation. What it should say is that this is done grudgingly. Though he has great reviews posted on his website, over 70 as he says (74), he has 11 on Weddingwire and 5 on Yelp. Am I missing a review site? I wish I had checked up on other sources of reviews before making contact and assuming all of his reviews were legit. That was my mistake. I'll own that. I'm sure he is fantastic as a DJ for some people. He just wasn't for us. I have left a lot out of this review as I'm trying to share the parts of my experience that I feel are unacceptable when dealing with clients. There is a level of professionalism I would expect, and it was not met here. I will also be posting this review on WeddingWire. read more