We have used Dixie (Ed and his family) for years for our flooring purchases and installs. Ed is a great guy (he is from Russia originally and has an accent and he might appear gruff at first, but trust me, he's a great guy).
We have real estate apartments and houses. Whenever a property needs flooring we call Dixie's and they take care of it quickly and definitely do high quality work. We have a maintenance staff and in the past we tried to save a buck by having our guys do the carpet install. Well, first of all our guys just aren't flooring professionals, so their work was not nearly as good as Ed's. Second, we ended up spending more on our guys going slower and making mistakes than if we just have Dixie's do the whole job.
I did see some bad reviews on Google for Dixie's and I honestly think that is a situation where only the people with the rare bad experience speak up and 99% of everyone else is happy but don't speak up. But in any event I can tell you that we've had Dixies do close to 20 jobs for us by now and out of them I only recall one time where the result wasn't perfect....and on that occasion they promptly went out and took care of it. read more