Sky at Brio is like a resort with apartments! The amenities…read moreare plentiful and beautiful, the landscaping, large pool, jacuzzi, gym, pickle ball, meeting rooms, etc. Too many to list here. My favorite is that a crew picks up your trash at your door-Monday thru Friday. And a team to do your 'honey do' list! What could be better than that!? My dreams come true! The office staff couldn't be nicer or more helpful. Stephanie, in the office, has taken me under her wing She always has a smile and makes me feel special. She see the humor in whatever issue I bring to her and we laugh together. Then she finds a practical solution. She deserves a gold star.

Moved in a month ago, very happy with my new home. I really appreciate Rob and Gavin helping me…read morewith my little upgrades I requested and completing them in a timely manner.

Great place to live! Easy access to schools and shopping. Beautiful parks nearby. Plenty to do here…read morefor any age.

I have loved living here! Management is amazing. If anything breaks they fix it within a day, they…read morekeep the yards looking nice. And there is a park right next door. Love!

Whenever I get a pimple on my ass, I will refer to it as a Grayhawk. That's how little respect I…read morehave for this organization. Ownership will nickel and dime you into the grave while trying to gaslight you into thinking that they're doing you a favor. They provide you a place to call home, but they do not care about you beyond the amount of money they can squeeze from your wallet. Here is the best example I can give about the level of integrity that is running Grayhawk: on Aug. 25th, we notified them of our intent to vacate at the end of Sept (a full five weeks notice). They told us to reach out again on Sept. 1 to make it official. I sent another notice on Sept. 1, and they said they had to evaluate all 30 day notices at the same time, so they would let us know if they approved it once they had all the others. Five days later, they respond telling us they will not let us move out. I badgered them relentlessly for two days until they agreed to let us move out at the end of Sept (for a HEFTY fee), and when they sent me the move out document, it included a charge for $300 of prorated rent for 7 days in Oct. because they recorded my 30-day notice as active on the date that THEY finally agreed to let me move out instead of when I actually told them we were moving out. I was told that if I object to the prorated rent that they would take the entire move-out offer off of the table (there is a word for this, it's called EXTORTION). They smiled in my face while they stabbed me in the ribs. They'll jerk you around for weeks at a time and then charge you for every possible thing they can get because people's lives don't matter when there is a bottom line to protect. This is shameful, toxic, and parasitic business practice of the lowest class. Not everyone at Grayhawk is to blame. The maintenance and grounds crew are great, and Bailey in the front office is a doll. We actually found the apartment to be fine with the exception of the AC system. The intake vent is in the corner of the living room, so it sounds like a garbage truck is idling in the room whenever it kicks on. AC delivery vents to other rooms don't work at all, so get an extra fan for your room. Advance notice to the keyboard warrior running PR damage control at Grayhawk, don't bother posting your mealy-mouthed garbage about how important this feedback is to Grayhawk unless you plan on refunding the BS prorated rent that you extorted from me upon moving out.

Seriously that one star is solely for the maintenance team. They are the only people who are actual…read moredecent human beings at this complex. For being how expensive they are, you'd think you would be getting a lot more. We went through at least 3 different upstairs neighbors in the 2 years we rented here and they got louder every time. Every. Single. Footstep. We could here their conversations word for word! We could hear vacuuming at 3 am?!! And the office won't do anything about it. They tell you that you need to go talk to them. Like it's my job to keep their other tenants respectful. There is absolutely no insulation whatsoever. So if you have an apartment with kids above you? Goodluck. The amenities are broken 80% of the time which is asinine. What a waste of money. It was just my husband and I living there. No kids. No pets. And we are EXTREMELY clean and rarely home. Upon moving out we scrubbed that place down. They give you a paper upon move out of what needs to be cleaned, and we checked nearly every single thing off. And we got NONE of our deposit back AND they charged us more on top of it! It is ridiculous and honestly they need to be taken to court over it. I can't even begin to explain how pissed off I am at the ownership of this hellhole. We tried calling after receiving our bill because they charged us for lightbulbs AND NONE OF OUR LIGHTBULBS WERE OUT! They charged us for a missing mail key which was returned with all of our other keys so if they lost it they are now making us pay for it?? And so much more. They refused to change any of it. The poor front desk woman was so kind and I'm sure she gets this call all the time based off the other reviews, but it's because this place freaking sucks. Save yourself the money and rent somewhere else.

I haven't exactly had good luck with landlords in the past, but I'm happy to say that luck turned…read morearound when my husband and I moved in to Puerta Del Sol. We have had a few maintenance issues since we've been here, and each time the management has been prompt and friendly with our requests. They even sent someone to spray for bugs at our special request. The complex is well maintained, well lit and quiet. I would recommend anyone move here.

The management needs a drastic change! The woman who is the manager now and has been for years has…read morea gift for dishonesty, is controlling and seems to relish ruling with fear. She seems to make up her own rules as there is no consistency across the board. You pay $25 a month to help maintain the grounds of an affordable housing complex. Wouldn't that make it an HOA? Some residents, due to their income can pay $20 less a month for Internet however, she will not allow it. It's $50/month no matter what price the actual internet company has quoted them. She forces one older resident who is on a limited income to use and pay monthly for the washer and dryer in the unit. The resident explained she has her own washer and dryer, but the manager refused to allow her to use it. And instead forces them to pay $50 a month for their washer and dryer. The place is very nice. albeit small without any normal storage. She forced another resident to keep big floor tiles inside their tiny storage closet on the front porch taking up space that the resident could use. These tenants really need a manager who can get along with people and who genuinely likes other humans. This one doesn't and is a miserable person to deal with.

WORST EXPERIENCE EVER!!!! The manager Debra is just beyond rude. I cannot believe this lady still…read morehas a job. She lies, has given me 5 BS notices about my dog so that I've now had to pay over 100 dollars just so she can walk her butt to my apartment. She treats everyone like the dirt beneath her feet. 12 apartments are moving out this month because the rent rocketed sky high. I'm leaving I can't afford it. Even if I could I don't think I could stand another year with Debra. EMG management seriously needs to come and observe this lady or something because as fast as people are in here, they are out. She wants me to do her job and take pictures of other people doing things wrong too. NO ! I'm not a snitch! I actually have a heart.

When selling a property, Red Rock Property Management helped the elderly tenant remain in the home…read moreupon selling, without any undue stress. I highly recommend their services!

Good Company. Nothing too much to complain about. A few bumps in the road when we transitioned from…read moredifficult HOA's, but that has nothing to do with Red Rock. Im happy to be with Red Rock. Red Rock was helpful and sorted any Issues we had quickly and helpfully.

There's black mold in the showers in the window sills. the maintenance never comes to help when…read moresomething is broken they expect you to fix it when they come and spray for bugs it's water there might be some bug spray mixed into the water but it's highly doubtful the rent increases every two months I started out in a two bedroom for $750 when I left my rent was $985

To be 100% honest, theses apartments are horrible ! Everywhere to limited parking to our van…read moregetting towed 3 times when it's registered and it was in the right spot to be at! Our water keeps getting turned off at least 3-4 times a month. The staff is incredibly rude, our apartment smells like a harsh chemicals such as lacquer thinner. Over all it's horrible, cheap but horrible

Zero stars is more appropriate. I was deeply saddened by the unethical and insulting treatment we…read moreendured as tenants. The ongoing harassment (monthly inspections) and lack of common courtesy was absolutely disgusting and unacceptable. Not to mention, their actions were illegal! In short, my college son moved to attend Utah Tech. I co-signed and rented him a fully furnished 3bdrm/2bath. My son was not present during the initial renting phase; I handled everything myself in person. PM was aware of our plan to add two roommates in the coming months. I understood they would need to complete an application to be added to the lease. A few months later his roommates arrived and went into the office to be added to the lease. They were immediately declined an application and told they would not qualify. I'll spare the outrageous details but disclose this fact: they were 100% discriminated against based on age, race, and religion. They even told me my son's girlfriend could not be added to the lease because they are not married. When I confronted the legality behind these actions they offered to let us out of the lease. While that was not a solution, I immediately moved my son to another home because it was clear they would never be treated fairly. To add insult to injury, they kept my entire $1900 deposit after I paid professional cleaners, who detailed the home and professionally cleaned the carpets, $1000. They inflated the cost of alleged missing and damaged items to no end. They treated us like trash! It was so bad that I reached out to a neighbor to contact the property owner, directly. Long story short, the home owners are no longer using RPM. Avoid this unethical, closed-minded company at all cost! I should be taking legal action but its not worth my time or energy.

yes they will keep your deposit. the move in inspection form they have you fill out doesn't mean…read moreanything because they will still charge you for things that were messed up before you moved in regardless. Read your lease agreement there's a lot of bs in that. And yes I've also had bad experience with Shauna being rude and unprofessional.

One star is one too many starts. We are owners who lives in an Association and our experience with…read morePreferred Property Management has been bad. The owner of this business has incompetent people handling the office. They are rude, they don't respond to emails, they don't answer phone calls and they ignore your concerns. Since they took over our Association looks like that ghetto which is a reflection of all of those who are managing. The owner is not much better than his employees. We wrote him an email and he never responded. These company doesn't know what the word ethic means. They don't enforce rules, they don't do inspections, they don't resolve complains or concerns. Instead of being an Home Owners Association our Association has become a Home Renters Association where renters do whatever they want. For those who are unhappy about this business take your complains to the City Counsel Meetings. We need to make the City aware of what is going on. This is what we are planning to do, I hope you all do the same.

PPM may not be the best, but by golly they are not the worst. I think of myself as professional…read morerenter, then a home owner of 5 homes, and then a return to renting purely for the relief of letting someone else do the heavy lifting. Property Managers have a balancing act to perform. Finding a suitable tenant a property that will satisfy their needs, allowing them the quiet enjoyment of the property, along with the ability to financially afford the property, and maintain the upkeep and standards promised to the owners. No small token is the controlling owner of the property that refuses to allow the management company and the tenant to fulfill their individual roles without micromanaging. While this over ambitious relationship looks caring and concerning, too much familiarity breeds contempt. Prospective tenants need to do their due diligence...in short DO YOUR HOMEWORK. I was able to match a checklist of conditions before signing and issuing any deposits to PPM. Conditions required 2 inspections annually. Being a good tenant means you get good and quick responses to any problems or concerns that arise. Keep in mind that should the property be within a HOA you have another level of compliance. If you can live with all these cooks in the kitchen then go for it. Talk to the potential new neighbors, read up on reviews and which complaints are legitimate. After 4 years of renting with PPM and an uncontrollable owner (entrance at his own pleasure, all without any filter as to what his role and responsibility to the tenant legally should be) a separation was a preferred solution. Be a good tenant. Don't burn bridges as you are going to need the references from any and all property managers you utilize. If the shoe was on the other foot and roles reversed, I'd feel comfortable owning a property and having PPM handle all particulars (and butting OUT). A note to any current or potential owners, find a property management company that will do the heavy lifting, has the respect of its peers, good business ratings, then get the hell out of the way and let them do what they have been contracted to do. PPM gets 4 stars, not 5 because they did their best to be professional and respectful of the owner who just plain didn't listen and convey to them honestly why renting/leasing was his best option. Moving on.