Sky at Brio is like a resort with apartments! The amenities…read moreare plentiful and beautiful, the landscaping, large pool, jacuzzi, gym, pickle ball, meeting rooms, etc. Too many to list here. My favorite is that a crew picks up your trash at your door-Monday thru Friday. And a team to do your 'honey do' list! What could be better than that!? My dreams come true! The office staff couldn't be nicer or more helpful. Stephanie, in the office, has taken me under her wing She always has a smile and makes me feel special. She see the humor in whatever issue I bring to her and we laugh together. Then she finds a practical solution. She deserves a gold star.

Moved in a month ago, very happy with my new home. I really appreciate Rob and Gavin helping me…read morewith my little upgrades I requested and completing them in a timely manner.

Great place to live! Easy access to schools and shopping. Beautiful parks nearby. Plenty to do here…read morefor any age.

I have loved living here! Management is amazing. If anything breaks they fix it within a day, they…read morekeep the yards looking nice. And there is a park right next door. Love!

Lacie IS GREAT!!! She is so sweet and helpful! Sunday is also great and so is Wendy!! Those three…read moreladies are a blast! Best experience ive ever had

The ac is so freaking loud, you can hear everyone around you, management sucks, parking sucks, and…read morethey have strict pool rules. staff does not care how they treat you and will do whatever they want to as long as they show authority or whatever. maintenance guys were nice but other than that i do not recommend!

I haven't exactly had good luck with landlords in the past, but I'm happy to say that luck turned…read morearound when my husband and I moved in to Puerta Del Sol. We have had a few maintenance issues since we've been here, and each time the management has been prompt and friendly with our requests. They even sent someone to spray for bugs at our special request. The complex is well maintained, well lit and quiet. I would recommend anyone move here.

We lived at this apartment complex for 7 years, so we have a lot of experience with both the…read morepositives and the negatives. Unfortunately, our experience toward the end became increasingly frustrating, and we ultimately felt like we were being priced out. One of the biggest issues was the number of fees and charges that seemed to suddenly be added for things that had previously been included or covered under our rental agreement. We also had an issue at move-out where we were charged $213 to replace blinds that we had previously been told were in good condition, despite being older. As a mom safety also started to become a concern. We've noticed an uptick in police calls to the complex. As well as multiple unhoused individuals who from time to time camp in the space behind the northeast wall of the complex. There are definitely some positives. The complex has a lot of shade and some nice green space, a decent volleyball area, and the staff has generally been friendly, and the pool is nice during the summer. The bedrooms in our unit were a good size. However, there are several areas that could use significant improvement. The living/dining area is quite small, and we felt the photos online were somewhat misleading in terms of how spacious the apartment actually feels. The windows are old and drafty, the children's playground has visible rust, and some of the sidewalks are uneven with deteriorating border walls. Parking can also be difficult, and unfortunately, our car was damaged by a neighboring vehicle. Cell service (T-Mobile) wasn't particularly good in our apartment and the Wi-Fi (TDS) was frequently slow and laggy. Pet cleanliness was another ongoing issue. While many residents are considerate, we regularly encountered dog waste left on sidewalks and had to deal with picking it up ourselves. Over the years, we also noticed a significant change in the resident population. The community seemed to shift toward a much younger, college-aged crowd. Most neighbors were friendly, but there were frequent conflicts between older/retired residents and younger residents because of late-night noise, sometimes continuing until 2-3 a.m. Tip: Don't throw anything away. We threw out a non working painted over coaxial cord and were charged $10 for it. We've also heard of former residents being charged for throwing away the old shower rod in the hallway bathroom. Overall, after seven years, we were disappointed that the complex seemed to decline in some important areas while costs and fees continued to increase. There are certainly some things we enjoyed about living here, particularly the shade, green space, friendly staff, and summer pool, but the overall value no longer felt worth the cost for us.

Manager is untruthful & controlling.. Assistant mgr is easy going and a delight with whom to…read morecommunicate but mgr ties her hands, figuratively. Turnover is high but profitable for property mgmt. Witnessed history of bribing exiting residents for positive reviews. Charges residents excessive fines of up to $200 without any warnings for small mistakes such as leaving a bag of garbage on your own porch (with intentions of taking to garbage bin on same day,) for more than one hour. Threats from mgr are given on a continuous and regular basis for infractions. No friendly communication or interactions ever observed. No parking decals given signifying designated parking places yet threats of towing via window stickers is a regular practice for unsuspecting residents who pay for parking...for what??? No pet run or trash cans with waste bags are on the property but the mgr threatening to take pet DNA to match feces to pet's waste and their owner is a threat. This is crazy! Forcing residents to pay for in unit washer/dryer and refusing residents to hook up their own! Low income and elderly qualify financially for $30/mo internet but forced to pay a third party for set it up and $50/mo for service. Non-negotiable. This is just a taste of the frustration you will experience here. You are better off moving elsewhere. Less heartache and aggravation. Save yourself the grief...RUN!

Friendly staff, providing prompt and transparent communication. Maintenance requests have a quick…read moreturnaround time. They are knowledgeable and provide quality property management services.

When selling a property, Red Rock Property Management helped the elderly tenant remain in the home…read moreupon selling, without any undue stress. I highly recommend their services!

There's black mold in the showers in the window sills. the maintenance never comes to help when…read moresomething is broken they expect you to fix it when they come and spray for bugs it's water there might be some bug spray mixed into the water but it's highly doubtful the rent increases every two months I started out in a two bedroom for $750 when I left my rent was $985

To be 100% honest, theses apartments are horrible ! Everywhere to limited parking to our van…read moregetting towed 3 times when it's registered and it was in the right spot to be at! Our water keeps getting turned off at least 3-4 times a month. The staff is incredibly rude, our apartment smells like a harsh chemicals such as lacquer thinner. Over all it's horrible, cheap but horrible

I have dealt with other PM companies that have been horrible, BUT RPM has been absolutely a dream…read moreto work with! Donna was beyond helpful, sweet and super quick to respond! They make a big difference in the PM industry, they return trust and a good name to PM. Grateful to have found them, and will recommend them to everyone!

Zero stars is more appropriate. I was deeply saddened by the unethical and insulting treatment we…read moreendured as tenants. The ongoing harassment (monthly inspections) and lack of common courtesy was absolutely disgusting and unacceptable. Not to mention, their actions were illegal! In short, my college son moved to attend Utah Tech. I co-signed and rented him a fully furnished 3bdrm/2bath. My son was not present during the initial renting phase; I handled everything myself in person. PM was aware of our plan to add two roommates in the coming months. I understood they would need to complete an application to be added to the lease. A few months later his roommates arrived and went into the office to be added to the lease. They were immediately declined an application and told they would not qualify. I'll spare the outrageous details but disclose this fact: they were 100% discriminated against based on age, race, and religion. They even told me my son's girlfriend could not be added to the lease because they are not married. When I confronted the legality behind these actions they offered to let us out of the lease. While that was not a solution, I immediately moved my son to another home because it was clear they would never be treated fairly. To add insult to injury, they kept my entire $1900 deposit after I paid professional cleaners, who detailed the home and professionally cleaned the carpets, $1000. They inflated the cost of alleged missing and damaged items to no end. They treated us like trash! It was so bad that I reached out to a neighbor to contact the property owner, directly. Long story short, the home owners are no longer using RPM. Avoid this unethical, closed-minded company at all cost! I should be taking legal action but its not worth my time or energy.

One star is one too many starts. We are owners who lives in an Association and our experience with…read morePreferred Property Management has been bad. The owner of this business has incompetent people handling the office. They are rude, they don't respond to emails, they don't answer phone calls and they ignore your concerns. Since they took over our Association looks like that ghetto which is a reflection of all of those who are managing. The owner is not much better than his employees. We wrote him an email and he never responded. These company doesn't know what the word ethic means. They don't enforce rules, they don't do inspections, they don't resolve complains or concerns. Instead of being an Home Owners Association our Association has become a Home Renters Association where renters do whatever they want. For those who are unhappy about this business take your complains to the City Counsel Meetings. We need to make the City aware of what is going on. This is what we are planning to do, I hope you all do the same.

PPM may not be the best, but by golly they are not the worst. I think of myself as professional…read morerenter, then a home owner of 5 homes, and then a return to renting purely for the relief of letting someone else do the heavy lifting. Property Managers have a balancing act to perform. Finding a suitable tenant a property that will satisfy their needs, allowing them the quiet enjoyment of the property, along with the ability to financially afford the property, and maintain the upkeep and standards promised to the owners. No small token is the controlling owner of the property that refuses to allow the management company and the tenant to fulfill their individual roles without micromanaging. While this over ambitious relationship looks caring and concerning, too much familiarity breeds contempt. Prospective tenants need to do their due diligence...in short DO YOUR HOMEWORK. I was able to match a checklist of conditions before signing and issuing any deposits to PPM. Conditions required 2 inspections annually. Being a good tenant means you get good and quick responses to any problems or concerns that arise. Keep in mind that should the property be within a HOA you have another level of compliance. If you can live with all these cooks in the kitchen then go for it. Talk to the potential new neighbors, read up on reviews and which complaints are legitimate. After 4 years of renting with PPM and an uncontrollable owner (entrance at his own pleasure, all without any filter as to what his role and responsibility to the tenant legally should be) a separation was a preferred solution. Be a good tenant. Don't burn bridges as you are going to need the references from any and all property managers you utilize. If the shoe was on the other foot and roles reversed, I'd feel comfortable owning a property and having PPM handle all particulars (and butting OUT). A note to any current or potential owners, find a property management company that will do the heavy lifting, has the respect of its peers, good business ratings, then get the hell out of the way and let them do what they have been contracted to do. PPM gets 4 stars, not 5 because they did their best to be professional and respectful of the owner who just plain didn't listen and convey to them honestly why renting/leasing was his best option. Moving on.