We updated and expanded our kitchen better utilizing the breakfast area. Our primary goal was to…read moreadd more storage and pantry space, while making a few upgrades and updates to the existing area. We met with Ben Lee and he guided us through the entire process. Ben expertly designed what we were envisioning and he had some great ideas to improve our vision. The bottom line is, we got what we wanted and more. A big thank you to Ben and his Kitchen Sales team!!!

Currently working with Art on kitchen and bath rooms. He has been very helpful so far.read more

Claire was our kitchen and laundry room cabinet designer and she was wonderful! She knew what she…read morewas doing and helped us figure out several things. She answered all my questions and was so patient with us! Old city kitchens has a lot of choices and very good prices! . I would recommend this business for sure and also Claire! She was fantastic!! Jada

Bottom Line on Top: The Old City Kitchen (OCK) team and products are top notch from beginning to…read moreend! When our family decided to invest in a kitchen remodel, every contractor that we interviewed to do the work recommended that we use OCK for our cabinets due to the quality and service OCK provides. We took that advice and so glad we did! Designer--Preston: Truly expert in his craft. Preston was instrumental in helping guide us during the process, from understanding the space we had to work with to listening to our questions and ideas and sharing innovative touches that we likely would not have considered. He used OCK's tech to capture our plan and was patient and responsive as we had additional questions or tweaks to the plan. When it came time to place our cabinet order, Preston laid out the process and worked closely with his team as the cabinets were built to keep us informed. Preston went above and beyond to ensure we had what was needed as the contractors geared up for installation. Teamwork--Austin and Jesse: If we called Preston but he was working with another customer, Austin and Jesse jumped in to offer help inste ad of make us wait until Preston was available. Their willingness to help saved us time and further boosted our confidence that we made the right choice in OCK. Delivery--Mark and Francis: When it came time for delivery of our beautiful cabinets, Mark and Francis were the best possible folks to do it that we could have asked for. Both did their work with joy and extreme care for our cabinets--it was easy to see that they truly love what they do! High-Quality Cabinets: The quality of our cabinets is amazing! They are beautiful and heavy duty--very clear that we got a quality product for an extremely reasonable price. Knoxville is truly fortunate to have OCK and their talented team!

Currently working with Paul and Leslie at Keystone and the process has been a breeze. It can be…read morefrustrating finding the right contractor for a job but I knew right away after meeting with them I had chosen the best option for my families needs. Excellent customer service and we will definitely be using their services again in the future!

From the owner: We specialize in making our client's dream kitchen and bathroom a reality. From stunning design to…read moreingenious solutions for functionality, our team of designers works side by side with you from the start to plan, design, and install your dream kitchen or bathroom.

Had interactions with several people and everyone on the showroom floor was excellent. I was…read moreoverwhelmed with all the choices and didn't really know where to start and with some guidance and zero pressure left some direction, samples and feeling good about the visit. The only not so good interaction was with the cashier...I really felt like I was putting that guy out by being shopping there. It was disappointing. I traveled 1.5 hours ; not sure if I will purchase from here or not. Great selection for sure. Gave me a ton of ideas.

Katie went above and beyond to try and help with a difficult situation. She then offered me an…read moreoption I didn't know I could do and have a sample sent out. She spent a good half hour on the phone with me trying every option she could to help and I am truly appreciative of it. I would give her 5's

Love this store! So many refill options and sustainable alternatives. And the staff is always so…read morefriendly! They also have a craft section for if you just need a few of something, you don't have to buy a whole pack.

They finally have a brick-and-mortar location!! Woooohooo. Note that they still do have their…read moreMobile Refillery at markets and local business pop-ups and you can still order online as well. However, I LOVE being able to come into this amazing-smelling shop, look at, feel, and smell all of the locally-sourced products from local vendors and distributors. There is nothing like customizing your own home and skin care products, which are made with natural ingredients that are not only good for you but good for the planet. You can bring in your own clean, empty containers (just have them weighed at the counter before adding a product). Or they have a variety of neutral containers for you to choose from in-shop that have already been weighed. Pick your product and scent, fill 'er up, and then bring it to the counter to be weighed. I purchased hand soap and one of their containers and it was approximately $15. Most of that cost was a 1-time purchase of the bottle, which I will reuse next time. They have makeup, jewelry, kid products, cooking tools, reused/branded clothing, a sustainability library, teas, granolas, laundry/dish/hand soaps, shampoo, and the coolest toothpaste tablets (whatttt?!). I am sure there is so much more to look at and explore. Zero-waste never smelled so good!

Absolutely amazing handcrafted knives that I can call myself lucky to own one. I can't wait for the…read morenext online drop. Their shipping is fast and I've never had such a sharp kitchen knife.

Kitchen sales recently completed my kitchen remodel. Very happy overall with completed project…read more Steve the designer was very helpful from the start. Although the job was small relatively speaking Steve treated it like a major overall. Steve has a good eye for design. He made some minor changes in our layout that makes our kitchen more functional. Utilized all the space wonderfully. Glen the contractor was very meticulous. When my wife ask for some trim work to be corrected he did it with a smile. He worked at our house for 12 straight days to complete the job. Wish I had the money to keep him on retainer. Very good and has a very pleasant disposition. Unlike many in the field he goes by the mantra the customer is always right. Overall very good job from start to finish. Some minor issues along the way but was taken care of. Job drug out a little longer than expected. Would certainly use Kitchen Sales when I do my bathroom.

We went in to discuss cabinets in our house, and met the most friendly,super helpful person ever…read more They didn't have what we were looking for, but helped in directing us in the right direction. Amazing service.

Contractor here…read more Very disappointed with the customer service. I stopped by to pick out countertops and explained upfront that I was in a hurry. I was assured that wouldn't be a problem and was told a quote would be sent over so I could move forward with a deposit. Unfortunately, that never happened. Over the next two weeks I called seven different times and was never able to get a response, return call, or quote. Communication was essentially nonexistent. I ended up going to another countertop company yesterday. Their technician came out the same day, provided a quote on site, and I was able to write a check and move forward immediately. The process doesn't have to be complicated. Prompt communication and follow-through go a long way.

I'm a tile installer after I left a job completed they came in and cut through the waterproofing on…read morea curb severing the heated shower electrical wire. I guess to make their stone fit. to date haven't paid for the repairs I had to go back and fix because of them. which was quite a bit. A stone company should not cut off any part of a shower. If they needed to adjust any part of the shower curb they should have gone through the proper channels and we could have avoided any of the destruction caused by having to remove the glass, stone, and broken tiles caused by the removal process. No good! Don't even want to write this but I didn't cause the damage.