I tend to find reviews quite helpful, so I'd thought I would leave mine. I kept hearing noises and each time Dixie would send out the tech. I did have to pay for them to put a metal border around my roof so squirrels and other vermin couldn't get in. But at least I know that if I had other issues they would come out to help and investigate the issue at hand. I would hire them again. read more

Excellent and prompt service. Selling house and needed just a one time inside and outside service. Folks answering phone were great and the technician was as well. I highly recommend them. Sharon P. Not sure why review says San Francisco. I am in Kennesaw, GA and highly recommend them. read more

Dixie has been doing an excellent job taking care of my home and my family. Greg had been taken care of my home for the past couple years. I haven't had any pest issues since he has been servicing my home. He even makes sure that my dogs are taken care of when he does the service. Also, my home is protected from termites. Year round protection for that service me gives me a little bit of comfort because I live next to a creek in a wooded area. Lastly, the price is fairly reasonable for a small business. Most small businesses are being bought up by bigger companies, and it loses the family value. It's nice to do business with a small company who knows the area. read more

This company and their employees are amazing. This is my second year with Dixie and couldn't be happier. I have 2 little girls and to spray them off with mosquito spray then sunscreen-what a mess. With Dixie I don't have to worry about my girl being bit. Thank you so much!!! read more

I started with Dixie over 15 years ago. I referred my parents to them as well. My parents have appreciated their service for over a decade. Now that I am back in the Atlanta area, Dixie is again servicing my home with great success. read more

Difficult to get a hold of, had an appointment today from 8-10 to get rid of cockroaches and they took my payment yesterday right away but of course when no one showed up, they were only available to reach via leaving voicemail messages. read more

We've used Dixie Exterminators for the last fourteen years and received excellent service from them during all of that time. Larry went above and beyond in servicing our property and the office staff always answered our calls cheerfully and did everything they could to assist. I can't speak highly enough of them and recommend them without reservation. read more

This is one of the worst companies I have ever dealt with. I hired them a year ago to rid my attic of wildlife. They charged me $1k. They set traps but never caught anything. The wildlife is still there and active. They neither trapped or prevented wildlife from getting in. I hear them running around each night. I tried to reach the owner of the company via phone, email and regular mail, but never got a response. I had used Dixie for termite protection since I bought my house in 2013. The previous owner had used them, so I decided to stay with them. I called about a termite problem in August. Although there was a bait station within 2 feet of a deck column, it was infested with termites. Of course, Dixie told me it was my problem. The only positive thing I can say about them is that they are very good at invoicing you, but you can forget about any customer service. Apparently, the owner just doesn't care. read more

My wife and I recently purchased a new home. A few months after our purchase, we received a bill totaling several hundred dollars from Dixie Exterminators for Pest Control Services. However, we NEVER REQUESTED service from Dixie Exterminators. When I called, to let them know of the error, Dixie Exterminators told me this was their billing practice; and that because the previous home owners had used their services, they were sending us a bill to continue the services on the property. I told them this is predatory billing. (There's a secondary issue of trespassing too, but I'm most concerned about the predatory billing). The ethical thing for Dixie Exterminators to do would have been to contact us and ask us if we'd like to employ their services - NOT SEND US A PREDATORY BILL!!! And when I called to clear the matter up, they should have apologized for do so, and not defended it. read more

Dixie is the absolute worst company I have ever dealt with. I hired them for my lawncare. They were in charge of the chemical treatment of my lawn. My zoysia grass is now in the worst condition I have ever seen. I have weeds everywhere, I have many places that are bare and grass is not growing. I had contacted them in July, Sep, and end of October to tell them how unhappy I was. They reassured me that my lawn would improve. They reinforced how they care about customer service. They kept saying "wait and see how good it will look". My last call to them in October, I told them that if my grass did not improve, I would hire a new company. They said they would send someone right away to kill the weeds. It is now January. I have not seen them, or heard from them. They obviously do not care. My lawn is a mess. It used to be one of the nicest lawns in the neighborhood. read more

So disappointed with this company!! We recently purchased a home that already had an existing wildlife exclusion warranty with this company. Trying to get the warranty transferred to us has been trying to say the least. Terrible customer service, extremely non-responsive and when you do get a hold of someone, RUDE!! We have asked them to come out and get rid of rodents and we still do not have a solution. Do not use this company read more

We have just finished our 5th year without seeing one mosquito on in our yard. We owe this to Dixie Exterminators and especially Larry who has made this happen! Prior to Larry arriving on the scene, our grandchildren would leave our house eaten up by mosquitos. My wife demanded that I fix this problem.....so I called Dixie. The problem is fixed and we haven't had ONE mosquito bite in 5 years! The monthly service is performed timely and the results are great! Thanks Dixie! read more

I've been nothing but pleased with the customer service from Dixie! Shout out to Russ from Dixie Wildlife for taking care of my critter problem. He is prompt, courteous, and knowledgeable. And the price was very reasonable. I would highly recommend them for any pest problem! read more

NEVER USE THIS COMPANY! Really I'd like ZERO stars. My entire family used this company for awhile but since have all had to ask them to never come to our properties again. When we first started we asked if they could run our card on the day of service. After awhile they wouldn't run our card. We had to continuously call the office and speak to the office manager Jody Allan to run our payment. She wouldn't run our payment and wait until we had months of service stack up. We dont have a ton of money so to have them try and make us pay months of service in one payment is difficult on us versus breaking it up. After trying to come up with the large lump sum they tried to charge us interest and put a loan on our property. When finally getting the money I mentioned to Jody that we no longer wanted service because of the billing issues. I have never met anyone more rude in my life as this lady. She told us that they just couldn't accommodate our billing schedule we needed even though monthly payment is something they offered and agreed to. I dont know what company refuses immediate payment but they apparently cannot accommodate this. Upon asking if they can email and mail a receipt she told me "Ms Evan's we have spent too much time on this you need to pick one." When asking if their system allowed them to do both she responded again with "just pick one" upon asking for further clarification because I would like both she said that she would only do one because she had spent to much time "dealing with me" and she refused to send me one. My family had the same issues with Ms Jody Allan and has also requested an immediate stop in service. I would suggest never to use them unless that representative is fired or quits. read more

This was our first experience with Dixie and we received excellent service from our first contact until the job was completed. Our technician was Russ and I can't say enough positive things about him. Russ was so knowledgeable and explained everything very well. He checked the entire house for entry places and sealed them up, along with catching 5 flying squirrels! Gale and Jody also provided excellent customer service. Everyone was very friendly and helpful. read more

This company is horrible!! We have asked them to come to our home and address our termite traps and needless to say after several calls, several "we will call you back" comments with no return calls, and a battle with the manager and VP we asked for a refund. Now we have been waiting for the refund for over a week and surprise! We have not received it. So after another call we were told we will not receive a refund until they got their stations back ( keep in mind they need to come get these stations we can't just send them to them) , the only issue with this is no one ever told us the refund was contingent on the return of the stations so we would have been waiting for ever had we not called. So they are coming to get the stations and hopefully we will get our refund and finally get rid of this terrible company. CAUTION go with another company!!! read more

We signed up for a year of Sentricon service and pest exclusion (squirrels, flickers). They did the pest exclusion work, but when we had flickers boring holes in our siding, they charged another $200+! A few weeks after the Sentricon system was installed, they called to set up a monitoring appointment. I reminded them that it had just been installed, and that the monitoring was on a one year cycle. They admitted to being confused. 11 months went by, and they started spitting out renewal invoices. I called and asked for my one-year monitoring visit, and was told that "our area" was up for monitoring in March, four months after the renewal date. If I didn't renew, I would get no annual monitoring at all. This is a clear breach of the contract of service, and of Dow Chemical's recommendations for the system. When they removed the bait stations they left a couple, and I learned something about Sentricon: It's very effective at killing grubs and slugs. Keep looking. This company shows signs of falling apart. read more

Please avoid this company at all costs. This company agreed to conduct a wildlife inspection on my house before my closing back in May. After my closing was over-i discovered that it had not been completed. After being told it was a misunderstanding by the seller (another crook) they came out and set a few rat traps. This is literally the only thing that was done. The guy set a trap inside the crawl space, the attic, and a garage closet. The guy spray foamed an area underneath the siding and added some metal plates to the top and bottom of my crawl space door. $910 for something I could have done on my own? The only thing I am leaving out is the fact that he came out three times to make sure the traps were still empty. After his third visit, he collected the traps. $910 and I don't even own the traps? Recently, I had to re-screen my foundation vents. Rats or any other vermin could have crawled through the punctured screen. Why wasn't this fixed as part of the initial sealing of entry points? On the voicemail that left, he boasted about sealing all entry points for rats. The contract (attached below) mentions grey squirrels and rats-which brings me to the reason I am typing this. This past Sunday i was on my computer working on a project and I could hear movement above me. Earlier in the day, I saw a squirrel crawling across my gutter. This promoted me to go outside, hop on my ladder, and inspect the area of the gutter where I saw the squirrel. My worst fear was realized. I discovered that squirrels had tunneled into my attic. Why wasn't this discovered back in June? Why did I have to discover this if $910 was paid to detect, remove, and seal any entry points for rats and squirrels (per the attached contract). I left a voicemail to Dixie on Sunday and received a call on Monday about the guy coming out today to address my concern. I was told that the guy would be here between 3p-5p. I left work at 3p so I could be here when the inspection took place. Since this entry point wasn't detected the first time, I was positive that he wouldn't detect it this time. When I arrived to my house at 320p, I had a proposal taped to my garage. I left work early to find out that they want to charge me an additional $410? Why on earth would I pay money to fix a problem that should have been detected and fixed back in June? This is not a new problem. And the quote didn't even include the removal of squirrels that are currently in the attic. I called the guy immediately and ended up leaving a voicemail. He called back and left me a voicemail, which I will attach if I can. Several times during the voicemail he mentions that he was paid by the seller to trap and seal all entry points for rats. Not once does he mention squirrels. But the contract says rats and squirrels. When I actually spoke to him over the phone, he stated that he trapped and sealed for rats and squirrels. Why didn't he mention that in the voicemail? The reality is that he didn't know I had the contract in front of me. He didn't know that I knew what the seller paid for. After I mentioned squirrels and the contact he went on to say that there was no sign of squirrels. He never checked for squirrels. And guess what? He overlooked the entry point that I detected on Sunday today so I was right. Its gets worst: After talking for 20 minutes, he admits that he knew about the squirrel problem and advised the seller to take care of it. He told me that she told him to worry about sealing all entry points for rats only (which is cheaper). So this means that this man lied to my face after the third visit (there may have been more) when he collected the rat traps. He told me that there were no signs of wildlife activity. Later on in the conversation, he goes on to tell me that he's a Christian. I highly doubt that this is something Jesus would do. Please avoid this company. He didn't even seal all of the entry points to prevent rats. As mentioned above, I had to change the screen on two of my foundation vents and now the squirrel revelation. This guy had one job. The reality is that everyone makes mistakes in their job- I certainly do. But trying to charge me to rectify a problem that should have been rectified two months ago is wrong. I will do my best to make sure no else is taken advantage of by this company. Excuse any grammatical errors. It's been a long day and I am in bed (exhausted) typing this. I wanted to post this as soon as possible to help consumers avoid anymore fraudulent practices from this company. read more

I have used Dixie Exterminators for about 20 Years. They are courteous and professional. It is rare; but, if I need Larry to come back between quarterly service calls, it is no problem. I highly recommended Larry and this company to anyone needing pest control service. read more

The worst company I have ever hired. The worst customer service. The "tech" never returned my calls, so I talked to the Vice President, who also didn't return my calls. Shoddy work. Service calls that were blown off with no communication. SO many excuses by the company and tech. AND I still have squirrels in my attic. Can't stand these people. read more

We had Jonathan come out to aerate our lawn on Saturday. He did a really great job. We have Dixie for all of our yard needs. Larry comes out to do our insect control. We have Centricon through them and also our lawn care. This is a great company. We have used them for many years and also recommend them to all our friends. read more