I was biking to Hubbard Woods today and saw this gorgeous new store was open for business! I have a…read morelot of Serena & Lily in my house, but have never actually been inside one of their gorgeous stores. And this didn't disappoint because I found myself wanting to recreate a few rooms with their gorgeous furniture, but for now I settled on some new placemats. Unfortunately, they didn't have the placemats I wanted in stock, but the lovely sales associate ordered them for me with a store code for free shipping and 15% off. Score! The outdoor space is gorgeous and I couldn't help, but just sit down for a few to check my email. I wish they went the RH store route with drinks and food out here because it really is the perfect setting and I could see myself enjoying many girls nights out in this space with a drink in hand. Welcome to the neighborhood Serena & Lily!

If return something to Serena and Lily be sure you check your credit card for the credit. This…read morecompany is NOT processing returns. I went to the store processed the return with Margaret Fuchs July 25th, their warehouse received the items July 27th as of today I still have not received credit. Margaret has told me twice, a customer service rep by phone and now Robert Georgiou has told me he received an email showing the credit processing it and that is was just processed yesterday. I asked for a copy of the email showing me the credit. He sent me the same pdf I have received twice before with today's date on it. Has never sent me the email from accounting and if it was processed yesterday why does the pdf have today's date? This company is scamming people. I just looked up on google and there are people from all over claiming the same things. Beware!

Ordered 2 cabinets for our living room and product we received looked nothing like what was…read moreexplained to us (they didn't have in store). After waiting 14 weeks for these cabinets, we received this incredibly cheap looking product. The craftsmanship is terrible (see pictures) as the doors don't even align with the frame (note, 2 cabinets were over $1,500, you wouldn't think they looked like someone made them without tools). We instantly told them about the issue and their response was basically "sorry, you ordered them". These were not custom but simply a standard order for merchandise from their vendor yet they refuse to stand behind their product or recommendation and accept a return. Wasted lots of time and money dealing with this awful situation. Disreputable business.

Quick notes on furniture shopping:…read more I learned of Casa Spazio from the lounge setup at Expo Chicago at Navy Pier. I went in to the store a few days later and really patient, friendly service. I loved two of their sofa pieces with movable backs and the flexibility on customizing it. Prices were competitive for the european contemporary style. The downstairs area had sale pieces too. I got a different sofa from elsewhere, but this place was on my top 5 after looking at about 30 stores.

Beautiful pieces, but the customer service does not exist. The manager is flaky and unreliable…read more After ordering an over priced item, the delivery of the "in stock" item did not occur until months after the promised date. Surprisingly bad service for such an expensive store.

I needed inspiration for a new stair railing which is the centerpiece of our kitchen and living…read morearea. Cat had this vision that I absolutely loved. She recommended a contractor for the stairs who did an amazing job! I recommend Cat as she has a great eye for design.

Cat Hardt is so creative and talented. she can make anything beautiful! she listens, executes and…read moreeven comes in under budget. highly recommend!

If you've read some of my reviews, you may know that I love home decor/interior design shops. I…read morestumbled upon this one whilst wandering downtown Winnetka. It's a nice shop with some lovely items. What drew me in was seeing some nice photo frames when I peeked in the windows; they had some nice ones but not quite what I was looking for. They had 15% off Christmas stuff when I was in but I didn't see anything I needed (and other similar shops I'd visited in Uptown, Andersonville, Wilmette, and even down the street in Winnetka had 40-60% off Christmas items, so it was easy to pass). Staff were friendly and I was greeted by both employees within moments of entering, both happy to help me find anything if needed. If you're looking for a gift, decorating a home, or need advice on either, Madarine Home would not be a bad place to shop. There's a step in order to enter the store, so you may want to call and find out if they have an accessible entrance if you can't manage the step. There's parking all around this shopping district that is free.

From the owner: Mandarine Home is a home goods boutique and full-service interior design firm servicing Chicago's…read moreNorth Shore. Pop into our Winnetka store and get inspired by our colorful and chic furniture, lighting, pillows, rugs, and accessories.

John Plunkett, his wife Valerie, Debbie, & their staff all have one objective: to assist you in…read moreachieving the best look for your home and the smartest furniture choice for your tastes and budget. They made the selection process such a pleasant experience, my wife and I ended up purchasing furniture for our entire home from Plunkett Furniture. Whether helping with interior design or advising us on quality, they were ready to make suggestions Finally, when our furniture arrived, John Plunkett was also there to help set up the furniture and place it where it belonged. This was awesome and unexpected but much appreciated. Quality furniture + expert advice + and fair prices add up to the right furniture choices.

I was amazed by the wonderful service I received from designer Klorissa…read more She went above and beyond to make me feel special.

We've used H. Marion for our framing needs for over 20 years. They are so good at helping to pick…read moreout the perfect mats and frames for our artwork, and the quality of work is fantastic. We have also used them for the installation of much of our art. Jan and his staff always take great care of us. I would definitely recommend them.

I really wanted to support this place; I used them once before. But they apparently don't seem to…read morewant more business based on the apparent attitudes. Find another shop.

Working with Stephanie Nickolson was an exceptional experience. She brought tremendous thoroughness…read moreto our project -- no detail was overlooked, and we always felt like we were in capable hands. She was incredibly responsive and respectful of our budget and scope, and she made sure every member of our family felt included and heard throughout the process. Stephanie is also truly hands-on with vendors, handling all of those relationships directly, which saved us significant time and stress. Her network of resources is impressive and made a real difference in the options available to us. What really sets her apart is her GC license. She understands how individual projects connect to the broader systems of a home and how all the pieces fit together -- a holistic perspective you don't always find in an interior designer. We'd recommend Stephanie without hesitation.

I connected with Stephanie very shortly after I moved to a new townhome. I was looking for someone…read morewho was willing to take on a relatively small project that would help me feel at home in my new space. Stephanie helped me integrate some of my existing furniture with beautiful new pieces to create a beautiful, functional living room. What was one large open space is now two curated areas-- one for watching TV and relaxing, the other a cozy area for reading and entertaining. Stephanie quickly helped me identify my "style" and selected options for rugs, lighting, and seating that I would not have been able to access on my own. She made me (and my partner) feel comfortable, listened to several rounds of feedback, and did it all with grace, patience, and on budget. I look forward to continuing to work with her.

"I had an absolutely amazing experience working with Dawn Bach on my apartment layout and design. I…read morereached out to her before moving from Colorado to Illinois, and she took the time to schedule a call and clearly explain her role as an interior decorator and how she could help based on my space and preferences. Dawn provided detailed layout plans along with furniture, bedding, electronics, and artwork recommendations--all of which perfectly matched my style and lifestyle. Her guidance not only made the process easy, but it also saved me over $900. I truly got everything I asked for and more. Thank you, Dawn! I will absolutely recommend you to anyone looking for an interior decorator."

At last made my place look like I wanted it to. The team was actually listening to my ideas and the…read moreentire process was made very easy. I am obsessed with the way things worked out.