Very friendly, knowledgeable staff...if they don't have it they typically can order it...repair…read moreshop in the back. I recall that the founder of the shop was on the NAMM board and was highly respected. On-hand inventory is limited, but a "go to" shop when I need strings and other smaller items; I have plenty of guitars. Professional shop.

A wonderful local music shop with friendly service. Happy to support this local business!read more

They saved my upright bass. Great work on my bridge and strings. The strings and bridge was…read morereplaced.

fast responses! fast transaction! fast shipping! most importantly such an amazing guitar! Thanks…read moreagain!

I can't say enough about what a wonderful music program this is for young children. My son and I…read morehave taken 3 classes so far with Music Together Sing and Groove. Two of those classes were with Rhythm kids. This class is wonderful for my active boy. We've done one in-person class and two virtual classes. I was skeptical about the virtual class, however it's perfect for my son in the late afternoon when its hard to get him out of the house and his energy is a little lower. We have taken classes with Linda and Jennifer and they are both so fun and engaging. They are so good at working with preschoolers. They ask questions of the children to get them thinking and to keep them engaged. They are funny and energetic and always smiling. They never ever tell a child to sit and listen. They respect every child's individual needs whether s/he needs to sit or move around, pay attention or not. I can't say enough about these teachers. After several weeks of taking his first music class, I heard my kiddo playing out the rhythm patterns. He's also started making up his own songs. He gets excited to find fermatas and rests in sheets of music. He talks about piano and forte. I see him growing and really appreciating music. On another note, the music is wonderful. We've kept every album from each class and listen to them frequently. It's easy on adult ears too. You know you like an album when you listen to it alone in your car! I highly recommend this program for anyone interested in developing their child's musical knowledge and appreciation.

We absolutely love music together! Doing our second class at a different location with a new…read moreteacher but it's still amazing and wonderful!

Fantastic school, quality instructors and the owner Gail is friendly and easy to work with. If…read moreyou're interested in cello lessons Michelle Choi is the BEST!!

My son who is 4 years old attended a week during summer camp of "Music and Arts Explorations". The…read moreclasses started at 9.30 am until 1 pm. At the end of just one week I was amazed at how much he learned; they had a presentation showing the parents what the kids did during the week and demonstrate the new acquired knowledge. Singing, playing simple songs on ukulele, simple key notes on the piano, naming so many musical instruments, role playing, painting and doing art projects...I am sure I missed something but the point is that there was a lot of learning done in a fun way in just a week. The teachers Mrs. Goldman and Mrs. Cobb are very nurturing and make sure the kids stay on task in a kind way. Most if all my son loved it and felt very important because he got to as he says" get smarter" . Very highly recommended.

Our daughter continues to grow in her vocal talents thanks to Regina's tutelage. In April alone she…read moresang 2 solo pieces at a community recital, earned a signing role in her high school musical, soloed at a regional music festival in Gatlinburg, TN and performed a duet at her school's festival of the arts. Regina also maintains an excellent professional relationship with other choral directors and music professionals throughout the region.

I came across Regina Adams while searching for local voice instruction options from eastern…read moreLoudoun. I'm an adult student with long-ago solo experience, looking to improve my technique for choral singing and also get some variety in my life! Regina has worked with me and my busy life to create a course of study that's fun and interesting every week. More importantly, we are already seeing improvements in my breathing, tone, and average capabilities after a few months. From witnessing her rapport with the younger students, I bet they have a similarly positive experience! I wasn't a terrible singer, but I certainly have my bad habits. Regina has the expertise and range of methods to keep me in shape, and I highly recommend her.

Excellent instruments with superb, friendly, and knowledgeable staff. Action Music is the real…read morething for the best instruments I've seen!!! Mike Barrett

Ever since my first review over 14 years ago this shop keeps getting better and better! I'm used…read moreto other chain guitar shops that only chat with the guy who's with me but action music treats everyone the same! Hilarious (dis)respect! Jk. They are amazing and make everyone feel welcome! I stop by time to time to browse and purchase items or get service done. I would highly recommend as I was expecting a restring of an acoustic and a small electric guitar repair to take a few weeks but I was in and out in under 30 minutes. I really have to thank Mr. Matt and the rest of the incredible staff. It makes me want to continue my music journey and come back very often. A big plus is their location now. Parking is ample and signage is clear!

Ms. Nicole offers private violin lessons as well as early childhood music classes and my family has…read moreparticipated in both! She truly loves teaching and is able to create a relaxed and inviting environment for all. For children ages birth-4, I highly recommend her early childhood class which will introduce children to musical patterns and let them try out a few instruments. For children 4+ who want to study the violin, she is great at tailoring studio lessons to your child's learning style.

I am an advanced/beginner adult-student and recently started taking classes from Nicole in only a…read moreshort time she has helped me a great deal. She knows exactly how to target improvements and get you to the next level. She has a very relaxed, yet professional demeanor and really makes good use of class time. The violin is not an easy instrument, but Nicole's teaching can certainly get you to that next level and to a richer, more vibrant sound.

Kyle has been teaching my daughter piano for two years and I'm amazed with how she has progressed…read more Our goal for her was to learn to play the piano and gain more music appreciation, but had no idea Kyle would not only get her to this level so quickly, he instills a sense of pride in his students, and makes lessons fun! Our five year old son just started with Kyle virtually and I'm again so impressed with w much he has learned in just three weeks! And virtually! Kyle is a true genius music teacher

Kyle is a gifted musician and vocalist. He has been teaching both of my children over the last…read moreseveral years, and he is a wonderful piano teacher. He has the right mix of discipline, patience and humor to keep students of all ages engaged in learning and appreciating music. In addition to piano, he also helped my daughter and her friend prepare a vocal song for their school talent show. It has been amazing to watch my children grow as musicians - and they look forward to seeing Mr. Kyle every week. Thanks Kyle!

My toddler looks forward to Rock City every week. We tried it on a whim, then ended up enrolling…read morehim! He is learning things and surprises me. He ASKED for classical music in the car, then proceeded to tell me which instruments he was hearing! He tells me LION FORTE!!! mouse piano...shhh! It is a very positive experience and I hope he continues after this to group piano lessons (5yo+). The staff is very friendly and encouraging. While I wait in the front, all the kids coming in seem like they WANT to be there which is a good sign. (Remember being forced to do xyz lesson as a kid? Not here.)

Arrived 10 minutes early for a previously scheduled Violin lesson with instructor Nari,..After…read moreabout 5 to 10 minutes of waiting I asked the receptionist if she was on her way As we had been waiting in the lobby and no one has communicated anything. The receptionist tells me that he messaged the instructor and is waiting in her response. After a few more minutes he tells me that she was not aware of a lesson today because she did not check her schedule. he apologizes and offers to reschedule us for the following week. We show up again the following week about 10 minutes early and the instructor is not there. So after a few minutes, I ask the receptionist. He confirms she should be here by now as they like to have all instructors arrive 10 to 15 minutes before a scheduled session. Clearly that was not happening. After 5 minutes past our appointment time. Someone comes running in past us and goes into a room. She then come out, calls a name and motions for my daughter to come with her. i asked her who she was, she says she is Nari. Clearly calling my child the incorrect name, I want to give feedback to the manager. The receptionist tells me Luke is the manager as well. Which is shocking as he clearly sees what's going on and he too says nothing to acknowledge it. But he apologizes as he witnessed the issues and states that their needs to be more coaching of the employee. if you end up with this instructor be mindful that you may end up with last minute cancellations and no communication and lack of professionalism.

The staff is very rude I went in there and all of the workers gave me a mean glare. I DIDNT FEEL…read moreWELCOMED AT ALL

I've taken instruments to Chantilly music for over a decade, off-and-on. From elementary school to…read morea college music major to eventually teaching to gigging and setups, I've had great experiences buying, having repairs done, and having setups done here. I think the most instructive story to date, though, would be the time I was about to bring in a guitar to get set up and hastily grabbed a bass on the way out the door too, figuring "this hasn't been played in a few years, it's safe to assume it needs a setup too." I hadn't been in years. I had just moved back to the area and there was no reason for anyone at the shop to know me or treat me differently. I dropped off the guitar and the bass asking for new strings on the guitar and a setup on each. I know they do their setups over at Reston Music off-site, meaning they'd have to transport it there and back to the technician. When I came to get them a few days later, the bass came back with a note that said "intonation is fine, strings are already very low -- no charge. Let me sum that up: I just hastily assumed my old, neglected bass needed a setup on the way out the door of my house, I dropped it off fully intending to pay for a setup, and it was already fine. They could've just charged me and handed it back without touching it and I'd have been none the wiser, but they spent time and gas moving it around and looking at it just to tell me honestly that it was fine like it was and I didn't need to pay them for it. I love this whole family of stores. Ernie, who works the counter frequently at the Chantilly location, really knows his stuff across the whole line of instruments and the brands and quality of replacement parts, and he won't hesitate to help you figure out exactly what you need *within your budget,* outlining the cost-benefit for your options. This place operates with integrity and attention-to-detail and they really take care of their customers. I don't take my instruments anywhere else.