Finding a good, trustworthy dentist in the city can be difficult especially one who's honest,…read moretransparent, and genuinely cares about their patients. I came to Dr. Choi after having a terrible and misleading experience at a different dental practice, and I couldn't be happier that I did! I initially scheduled a visit with Dr. Choi for a second opinion, after another dental practice tried to upsell me and gave me a confusing, inconsistent treatment plan. From the start, Dr. Choi was transparent and kind. He reviewed my case thoroughly and explained that I did not need half the procedures the previous practice had quoted me for. He took the time to walk me through what truly needed to be done and made sure I understood everything clearly. One of the treatments I actually did need was a tooth extraction. I was very anxious because my prior dental experience had been painful and traumatic. However, with Dr. Choi, the experience was completely different, it was painless, quick, and seamless! The whole procedure took about 35 minutes, and I didn't feel any pain, not even during the anesthesia injection something that had terrified me before. Dr. Choi is patient, knowledgeable, and genuinely cares for his patients. Throughout the entire procedure, he continuously checked in with me, explained each step, and made sure I was comfortable the entire time. His honesty and professionalism truly set hims apart. I can't recommend Dr. Choi enough! If you're looking for a dentist in the city who is honest, gentle, and genuinely dedicated to your well-being, this is absolutely the place to go!

A month ago I switched dentists after a frustrating experience with another Chicago provider who…read moreseemed more focused on upselling treatments than genuinely helping. I was recommended procedures and cleanings that didn't feel necessary, and the pricing felt unclear and excessive. I've never had dental problems in the past, and I felt uneasy about the info provided. Finding Dr. Choi has been SUCH a relief. From the start, he's been honest and transparent. I told him my situation and brought a copy of my previous dental report. I finally felt like I was getting real answers rather than a sales pitch. He explained everything clearly, including what was truly needed-- which gave me a lot more confidence in the care I was receiving. Dr. Choi saved me over 6k by the time I left his office. Highly recommend for anyone looking for an honest experience with a highly qualified provider.

10/10. Dr. Ha was very informative of the entire process. Definitely ask her about her flossing…read moretechnique :). The staff were also very courteous as well!

Scheduled an appt. a month ahead... get there doc not in Today.... No call!…read moreWaited to see another doc over an hour while walk ins are being seen immediately... I walked out! Receptionist not helpful.

Great dentist Always been accommodating and helpful! Dr Ali…read moreis great and his staff as well

Dr Ali, is the best dentist that I have had in a long time. I would highly recommend him to all my…read morefriends and family!

Stay away from this place, all they care if about getting the most out of your insurance instead of…read morewhat you really need. They also lied about having an oral surgeon on site. I had a previous referral for a wisdom extraction and i called to check and they said they had one on site. I went for my consultation to not only find out that this wasn't true after the fact but also wanted me to pay extra for other x-rays i didn't need. Do not go!

I feel like these guys are just getting going. They make a lot of mistakes. That mistakes like…read moreyou're going to have bad dental work done, but mistakes like scheduling and having equipment that doesn't work and having the dentist bounce between rooms feeling like she's running around like a chicken with her head cut off And forgetting which side of the mouth, they did a cleaning on last time so that this time you could do your cleaning and your cavity removal on the same side that you didn't do last time. Just a lot of mistakes. The plan was great and everyone is incredibly nice, but it does feel like maybe they just, haven't yet figured out their business model and how to make it work smoothly. I miss the days where I had a dentist hygienist and a nurse doing everything together. They definitely feel rushed. The dentist pops in and out while working on your teeth. I think I've gone to too many super experience dentist to move much more slowly. So I might be a little spoiled. Everybody here is working very hard.. I think the systems they have because they have so many rooms and so many customers patients, I think the system just don't work that well yet.

Had the BEST experience at the Chicago Dental Studio in West Loop!!! Like many, I dread visiting…read morethe dentist for routine cleanings, but my experience here was stellar (and now, my teeth are too!). From start to finish, I felt taken care of by the entire team and was highly impressed by their warmth, transparency (re: insurance pricing), and keen insights on my dental health. Thank you to the wonderful Mel, Jacinta, and Dr. Bosworth for all your hard work and professionalism - I look forward to coming back!

It has taken me quite some time to reflect upon this before writing a review. The Chicago Dental…read moreStudio is a decent facility overall, but I could never in good conscience recommend seeking dental care here due to Dr. Bosworth. The first issue that occurred is when I had a dental procedure performed. After injecting lidocaine, it took some time for Dr. Bosworth to come back and check on me. During the beginning of the procedure, he left the room to see other patients and didn't return for almost an hour. At that point, the local anesthesia had worn off and I had to undergo another unnecessary painful injection. It is quite obvious that Dr. Bosworth was juggling multiple patients at one time. This seems to be to maximize profit rather than actually focusing on providing quality care to each individual at a time. This was a scheduled appointment and it is never acceptable for a patient to have a needle stuck in their mouth, and then be essentially ignored for an hour, and then have to be stuck again just due to the wait. The second and much more concerning issue was regarding a crown that was placed. I had a root canal performed years before. Dr. Bosworth placed a crown over this area. Several month's later, I started having pain. When I saw Dr. Bosworth, he assured me that could not be the case since I should have no sensation in the area with the nerve already removed. I mentioned this several additional times and each time Dr. Bosworth wrote me off and ignored my concerns. I came to find out that there may sometimes be accessory nerves that may remain after a root canal and could absolutely continue to cause pain. I mentioned this to Dr. Bosworth yet again and he essentially told me that this was not the case and that my pain was from something else. Fast forward to a year later and I saw a different dentist as the pain was getting worse. They performed imaging and confirmed I had an accessory nerve in place that was indeed infected. The infection was too significant and had been occurring for so long that they would not be able to drill through the crown and tooth to treat the infection. I ended up having to spend thousands of dollars and go through several painful procedures to have the tooth extracted, then months later have a post placed, and then ultimately have another crown placed. I was informed by my new care team that this all could have been avoided if the accessory nerve infection was treated initially. This is despite me laying out the exact diagnosis for Dr. Bosworth. It is concerning that he lacks this medical knowledge despite his training, and even more concerning that this is the case after his patient had handed him the exact diagnosis. The pain and cost that I sustained due to Dr. Bosoworth's negligence is something I will always regret. I should have never gone to this dentist. I can't change what happened, but I would like to warn anyone thinking of seeking dental care here.

I've had at least 5 or 6 cleanings at this office. I get me teeth cleaned every 4 months. At my…read morefirst visit, I let them take x-rays even though they refused to reach out to my last dentist to get those x-rays. During my last 2 visits, they have aggressively pushed me to undergo more x-rays. I have explained to them that I had a sister that died of oral cancer at the age of 37. I also explained to them that the ADA (American Dental Association) stated that x-rays typically are only required every 3 years. Today, they waited until I was sitting in the chair and told me if I don't get x-rays today, then I would have to leave. I pointed out to them they could have called me to tell me that and I could have made an appointment with a more ethical dentist. And, by the way, the dentist never came out to tell me any of this. She relied on her poor dental hygienist to give me the unethical news. Apparently, their need to upsell you and to maximize their profits is more important to them than their patients health or desires.

I highly recommend Palomino Dental. I've been coming here…read morefor over a year... Maybe 2. She's very knowledgeable and detects even the smallest things. Unlike some dental places, you are usually seen in the time Frame that you made your appointment. I have no urge to switch dentist any time soon!

I have been a patient of Dr. Wan for past 4 years, He is a truly spectacular dentist, His integrity…read moreand dedication to his work is truly something to be admired. He is the dentist I love and trust. He is so patient, kind and caring. He always made me feel at ease when I was in his competent care. Every time after treatment, I was very impressed at how quickly the problem subsided. Dr. Wan is very professional and skilled. I am filled with gratitude that he is always eager to help me out whenever I need it. I feel completely safe for my teeth when he is in charge. The service he provides is utterly superb. I feel very lucky to be his patient.. He and his professional team are the best that I have ever encountered. I highly recommend Dr. Wan as your dentist. Dr. Wan is a very respectable and caring man who always tries to help those in need. He has done charity work throughout his life. He often provides free dental screening and services to low-income residents and students over the weekends. He goes to the poor villages of another country to offer his free dental and health services almost every year. He donates time, money, experience, skills or talent to help create a better world. Dr. Wan是我4年多的牙医，他精湛的专业技能，超强的负责心， 卓越的品德和博大的爱心使我深受感动和敬佩。我不得不为大家强烈推荐这位十分值得信赖和尊敬的牙科医生和他的团队。 他是我遇到最好的牙医！多年来，我受到他和他的团队提供最优质最贴心的服务， 让我感到宾至如归。 每次来到他的诊所， 他再忙也总是笑脸相迎， 热情耐心， 温暖关爱语气让我在轻松愉悦的气氛下接受治疗，通过他的高超的技术，我的牙迅速得到最佳的全面的治疗。感谢Dr.Wan用仁心和妙手，让我的牙齿至今保持良好健康状态！如果有谁想要找好的牙医， 请毫不犹豫的选择他！ Dr.Wan有许多感人的故事， 他有一颗善良慈善的心灵， 他慷慨无私， 乐于助人，一生坚持做慈善， 他长期利用周末给老人低收入及学生开展免费义诊和治疗, 每次的义诊还提供早餐给病患. 他几乎每年去国外最穷困的山区给当地的人免费看牙治牙和治病，他用他精湛的医术帮助治愈了无数的病患， 同时还大量捐款捐物, 他长期救济一些有经济困难和有健康问题的老人， 每逢过年他去老人院慰问， 送食品和礼物，用他爱心善举让无数人感受到温暖和关怀，他慈善的行为实在令人敬佩和感动！

The biggest feature of this clinic is that their team is always young, beautiful, enthusiastic,…read morepositive and optimistic, as Chinese, they can speak Mandarin, Cantonese and English. This made us want to stay and do something, because their attentive service is almost impossible to refuse, and they always face every sad patient with a smile on their faces, which is why my friends and I always choose to come here to have their teeth cleaned. Obviously, the dentist is also a friendly friend, and it will produce a group of cute and lively students and assistants.

Doctor Jeff is the best dentist I ever had. He is so funny. He keeps you laughing makes you very…read morecomfortable. And just tells it like it is when it comes to your mouth. Respectful caring happy go lucky And his assistant crystal she is a joy too. From Phyllis hall

Decided to leave before I was called in. Main reason, there was no privacy for the patients. The…read morelobby is next to the dental chairs and there is no curtain/drape/door separating anything. There is also no curtain/drape/door between each patient either. All of the dental seats are laid side by side. I heard the entire conversation the dentists had with each patient and since the office is so small, the sound reverberated around the whole office very clearly. It made me uncomfortable being able to hear intimate details about the patients teeth. One patient was talking about his rotten teeth, root canals bleeding and dissolving teeth and other gross things... where is the privacy? And then the person checking you in is the same person operating on your teeth. She went back and forth from secretary to dentist, secretary to dentist, secretary to dentist, shouting out to the patient from the desk while he was laid out on the dental seat. The patient had to shout back at her with tools in his mouth from across the office. The whole experience was unprofessional. I couldn't handle the way they set up their office and the lack of privacy and I didn't want my personal information to be heard by anyone other than the dentists, so I decided to leave.

Excellent dental care and a very professional team. The dentists are patient, knowledgeable, and…read morealways explains procedures clearly. The office is clean and the staff is friendly and efficient. I highly recommend this practice.

My family and I have been seeing Dr(s). Cheng for years, and we've always had a great experience…read more The staff is welcoming, and the office is clean and comfortable. Dr. Diana Cheng is professional, gentle, and takes the time to explain everything clearly. They also have a strong network for endodontist referrals, which made the process smooth and stress-free. The practice is especially great at serving the Chinese community, which has made communication and care even more comfortable for my family. We always feel well taken care of. Highly recommend!

I love my dentist office. They are consistently great…read more Here's a timeline of the last few years. Early 2022 My partner and I went for the first time and we had a very positive experience. The staff is friendly, approachable and engaging. We didn't have to wait to be seen and we were out quickly. The atmosphere is inviting and very comfortable. It is very different than what I'm used to and I'm grateful. 7/2022 update- legit did a cleaning and had me out in 21 minutes. That's high quality service. 10/22 update- Smile Studio continues to provide the care that I've grown to expect from them. 8/25- Dr. Clark may be my favorite dentist. She is absolutely a treasure. I felt welcomed, valued, seen, and wanted, while wrapped in luxury from the eye mask, heated towels, and massage chair. I believe in building a care team that wants me to succeed and I fully believe she does.

Been visiting West Loop Smile Studio since 2017 (7+ yrs) and have met with nearly all the Drs and…read morestaff who work there. Have had great experiences with every hygienist at every appointment- staff all seem happy to be there which is usually telling. Never rushed. Dealing with front desk is a breeze and I enjoy getting to hear from Joyce at the front desk - she's very helpful and remembers you every time. Never any issues or surprises with billing. I don't live in the neighborhood anymore but haven't ever considered going anywhere else.