FRAN IS LIFE CHANGING!! I had to quickly get that out before we even began on what's so stellar about this dive company lol. I have never scuba dived, I am a terrible swimmer, and I think I am personally prone to freaking myself out when nervous about trying something new. My boyfriend has wanted to try scuba diving for a couple of vacation so on this trip to Mexico I hyped myself up to just give it a go. We connected to Fran through the front desk clerk at our hotel lobby and she commented that he was one of the best. Yeah right...everyone's friend is always the one of the best lol. After mulling it over for a few days we reached out to Fran and he was very responsive. He even told us to wait a few days for the perfect weather instead of allowing us to go out under shabby conditions. The big day finally arrives and I am SHOOK. He starts by training us in the pool and that my friends is when I knew Fran was the holy grail of scuba instructors. He started by showing us newbies how to use the regulator, then worked us into ascending and descending, then had us sit under shallow water and practice all the emergency procedures for when things go wrong under water. His most important tip was for us to remember to "just breathe". How serendipitous. Hours later we are 30 - 40 feet deep in the Playa Del Carmen Ocean and I completely forgot that I'm not a good swimmer, I've never been scuba diving, and I freak out when the smallest bug crawls next to me. I am under the water just breathing and having an amazing time. I even held a tiny shrimp and same next to schools of fish. My experience was life-changing as you can tell by this 5,000 word review and I owe it all to Fran at Dive Life. He created an impenetrable circle of trust that allowed me to feel completely prepared, safe, and happy the moment I submerged under the water. Thank you Fran and Dive Life for helping me create such a magical experience with my boyfriend. I cannot wait to scuba dive again :) . read more