Before my sisters I got there, we called to see how long the wait was, she said 20 mins. Came there and waited 1 hour..all 3 of us walked out with lumpy uneven nails.. she laid the acrylic so thick and took forever to file it down. She also got mad at me because I wanted clear nails and not a color. I see why now because she was trying to cover up her sloppy work with color. Not worth my time and money spent. It Was not cheap and quality sucks. read more

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Was greeted by Kristy when I walked in and she was very welcoming! I showed her what I wanted and she said that for the design, it would be $10 each finger. Cindy was my technician and she was gentle and amazing! Very detail oriented and careful. Kristy was sweet enough to give me a discount on my design and gave me $5 off. The salon is a bit small but it's cozy and everyone is nice and friendly. Would come back for Kristy and Cindy again! read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

I'm so happy that I found this place. I've been to so many nail salons and never have I met someone as generous, skilled and time consuming as kristy. I appreciate that she ASKS multiple times while doing nails if you like it or not, or if she should change it in any way. Sometimes, customers may feel uncomfortable mentioning things to technicians, especially if they aren't communicating much with you. Kristy is also very fast as well but the work still comes out beautiful! You can get variety of different nail designs: acrylics, dip powder, chrome, foil, mirror effect, etc etc. Check it out for yourself but MAKE AN APPOINTMENT FIRST or call beforehand. read more

my bestf has been begging me to go and i came here to get my nails done last min with my sister because we were in need of a good nail place for my sister quince, tina did my toes while kristy started my sister nails, i notice the time was 6:40 and i still needed my done done too, but tina and kristy were so patient, they still did my nails even after closing. i had a great time talking with them. over all our nails came out amazing, i was quince ready! i for sure recommend this place, and will be going back, the prices are great, customer service was amazing, and the place was cuteee. BIG thank you to kristy and tina for being so patient and caring with us!! we loved everything ! read more

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I enjoyed most of my experiences coming in and getting my nails done here. However, the last time I came here, the owner did my nails and I felt like she was so rushed to finish what I requested for that by the end of our appointment, I was disappointed with the details. I didn't want to be rude so I didn't say anything despite paying $200 total including lashes that felt clumped together and chunks falling out the very next day (without washing my face for 8hrs) It was my birthday the next day and was kind of embarrassed of them. Here is an attachment of what was done compared to what I asked for. I won't be coming back despite it being very close to home. read more

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UPDATE: Kristy, the owner messaged me on Instagram and apologized and said she would cover the cost of the fill. Which I appreciate. Although, my opinion still stands about the poor customer service of her employees, because even when I returned the service was still poor. When I told my nail tech that Kristy had told me I could get my fill for free her mood completely changed and she demanded to see the messages and said it would only be free if I deleted my review. I was just shocked that her entire demeanor changed because she found out she would not be charging me for the service. At first I wanted to delete my review because the owner was apologetic, but after returning and being treated the same way I have decided not to. Obviously, I will not be returning. PLEASE DO NOT SPEND YOUR MONEY HERE!! INHUMANE SERVICThere are so many amazing nail salons in OC who actually value their clients unlike the staff at Diva Nails. I had called and made an appointment for 6:30 to get a fill and pedicure the lady told me to come in early and she could get started on the pedicure and do the fill at 6:30. I walk into the salon early at about 5pm and it takes them time to realize someone has even walked through the door, then the lady asks me what i wanted and i told her i had called for a pedicure and fill she just told me to sit and wait. It is now about 6:15 and 2 other ladies have walked into the store and she asked them what they wanted one of them needed a pedicure and a gel mani. She immediately sat them down without even realizing i had been sitting there waiting for more than an hour!! I had to tell her myself that I had been waiting here for a pedicure and then she decided to sit me down. The tech did my pedicure which was fine. At this point it is now 7pm and they close at 7. She still has not done my fill and decided to give the lady who came in after me a gel manicure. After she finished at this time it is about 7:30, she tells me can you come back tomorrow. I WAS APPALLED!! This is TERRIBLE CUSTOMER SERVICE, I waited in your salon for more than 5 hours and you have the audacity to ask me to come back tomorrow? If your nail techs do not know how to properly manage their time you really need to better train them. I was so so disgusted by this service i do not understand why they had to waste SO much of my time when they could have told me SO much earlier to come back tomorrow. This is going to run your business to the ground. Not surprised this place has bad reviews to begin with. I most definitely will not return read more

Sad how the quality and service at this location has gone down after their new location opened up. The ladies can't take critique and instead get loud and in your face when you want something fixed. Not to mention the constant guilt tripping of how much money they save you for not charging you. Save your time and money. But if you want sloppy and lazy work go for it! read more

Ok. I went to this salon for the first time.... there are mixed reviews good and bad. I decided that I will need to see for myself what is the quality. Well, it was horrible, on Instagram Kristy shoes nails that are really beautiful but in reality they are not. Consume beware of their bad work and unsanitary conditions. They also over charge for their very poor quality of service. I ended up paying $155 for supposedly coffin shaped nails and pedicure. I will never return to this place. The good reviews are fake and the elegant nail service is fake too. Sooooooo expensive read more

Funny how things can change so quickly. I was so happy with my first visit and my nails were exactly what i asked for. However at each subsequent appointment I waited a minimum of 15-20 minutes before being seen, which isn't the end of the world if I am getting the nails that I like. I showed up today for my 9:30 appointment with Kristy and sat there for more than 20 minutes waiting. I was used to her running late so I didn't think much of it. Finally someone asks me what I needed. I told them I was there for a 9:30 appointment only to learn the Kristy went back to Vietnam for an illness in the family. First, I completely understand emergencies and needing to reschedule. In fact, Kristy has rescheduled with me before because family was coming into town and I had zero issues with it. What pissed me off the most about today was that no one bothered to call and cancel/reschedule with me. I sat there like an asshole for 20 minutes before anyone even acknowledged me only to tell me my appointment wasn't happening. Kristy has my phone number. She writes it in her calendar each time I make an appointment. Emergencies aside, you run a business and owe your customers the courtesy of a telephone call. Instead I wasted my Sunday morning. It is a shame. I liked my nails very much but I will never return here and you shouldn't either if you want to be valued as a customer. read more

This was my second time coming here and i'm officially in love . Kristy is gonna be my forever nail girl now, she is so funny and will have you laughing the whole time . She really cares about how your nails turn out as long as you communicate what you want . Highly recommend her and Diva Nails in general! Thanks again Kristy, my nails look amazing:) read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

DO NOT GO HERE!!! I went here for a pedicure and my toe got infected because they don't properly clean their tools. DISGUSTING!! Such a nasty and ghetto place. Take your business else where. DO NOT GO HERE!!!!! Currently squeezing out puss from my toe. read more

I'm so glad I dropped into this gem of a place! I'm very picky with my nails and pedicure and boy, these ladies exceeded my expectations! I came in to get my nails and pedi fixed from a previous bad job at another salon. Anna did my pedicure and took the pain away from all the excess cuticle that was left behind from the other salon. She did an amazing job!!! Left pain free! As for Kristi!!! OH MY GOD!! She does amazing work! I have never been so happy with my nails. The shaping and design!! She took her time to make sure I got what I wanted and that it looked perfect. Nothing better than having someone know exactly what you like!! Price is also great and on point! Definitely coming back for more! read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

Don't go here unless you wanna waste your time waiting for mediocre service while other people go ahead of you. Terrible service

I usually come here because it's down the street from where I live and I don't have much time. Today I came and got an acrylic full set (just a heads up.. $25 for a full set, +5 for gel and +5 for square shape, +10 for any other shape). The nail tech I had today cut my skin twice and I could feel the burn on all of my other fingers since she got so close to my skin with the tool. She didn't seem to care about any of it at all. She didn't apologize, mention anything about it, or even discount the services. My left nails are longer than my right and some of my nails are crooked. I told her the length I wanted for my nails but she kept filing them that they came out so much shorter in the end.. She even had the audacity to be like "I'm still here because this girl doesn't even know what color she wants". Like hello???? I'm Vietnamese & I can understand you? I wish I took down her name, but I didn't catch it so watch out guys. Will probably look for a new consistent and more professional place.. : / read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

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Debated posting this and was sure if I should give 2 or 3 stars... went there about 1.5 weeks ago on a Friday when they opened. I think it was Natalie who did my nails, just gel with fairy dust. Gave 3 stars for the service and price. BUT After 1 week they started peeling off and snagging in my hair, now three nails have peeled off :( I've had gel done other places where they lasted almost a month!! wanted to give 2 stars because I called them a few days ago and they said it'd be 9$ to redo or $5 if it was really bad. Seems like the quality of the polish is bad since im not rough on my nails. I guess considering I got 20% off of my manicure, you get what you pay for. I would be more upset if I paid full price. read more

Diva Nails - Falling off after 1.5 weeks - Nail Salons Near Me - Garden Grove, California

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Now I'm going to start off by saying that I am a very particular person who knows quality work from establishment when I see them. This place atmosphere was very chic and it had a very good vibe, I totally was able to relax. The staff was very pleasant and focus. Now what I am judging this nail shop on is their quality of work my pedicure was outstanding the lady did an awesome job with my ingrown she's was very gentle and effective and she took her time. I'm not one to get my toes polish and scream how amazing the person/shop work was, and walking away with pretty polish toe nails, however my feet are still rough and in pain or I got cut all up during my manicure because My Nail Tech was rushing but managed to do a great paint job within a 20-minute time frame. I need my hands and feet to be properly prepared before polishing.. however for $26 with a deluxe pedicure it was totally worth it my lady scrubbed my foot until all the dead skin was off without trying to shame me. She also took her time and did not rush and when she put the Polish on she made sure that I was 100% sure of my color. My manicure was very pleasing as well she took her time and when my two month old baby started getting fussy she still allowed me to free up my left hand to put his pacifier in his mouth and with three to four crying interruptions she had the utmost patience with me and allowed me to still be a mother and get a manicure at the same time. With that being said you would expect a person to start rushing your paint job however she still took her time and made sure that her work was neat. The lady that did my pedicure was waiting for her next client and she Rock the baby's car seat to keep him calm while the nail technician finished my gel manicure. My overall experience was very good I have not had a top rated experienced in a nail shop in quite a while I would say that this little nail shop is a hidden gem in highland. I would definitely be coming back and I hope to be just as delighted as I was the first time the second time around. Also some other perks is that they opened on time and they open at 9 a.m. and the music was very relaxing and the staff wasn't pushy at all. My overall experience was a 5... and I'm very hard to please so with that being said you should be running to this place! Dc Happy reviewing read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

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Kristy does the worst Lashes . They are too shiny they come off in chunks. And come off fast

I had really high hopes for this place, which is probably why I ended up giving them more chances than they deserved. The first time I came in, I brought my boyfriend (and introduced him as so). Oddly, they separated us and took him to the corner pedicure chair while I got my nails done with Kristy closest to the door. Afterwards, my boyfriend told me they were trying to set him up with the owner's daughter. It made me uncomfortable, but I decided to take it as a compliment and moved on. Strike one. I recommended the place to a handful of my girlfriends, to the point where Kristy was so thankful she told my friends she'd give me a discount the next time I came in. Never happened. Strike two. Even after these incidents, I continued to go because I really liked the way Kristy did my nails. I always overtipped, gave her recommendations on how to attract more customers (having more technicians upload pictures of their work b/c she was stressed at how overbooked only she was), AND even wrote out a rough draft message for her Instagram followers when she had to take a personal leave. However, the last time I went, she gave me a 45 degree pinky nail. Strike three. Maybe it's my fault for being so passive, but there's TOO many similar and higher quality nail salons (with better prices) around to continue getting disrespected. Goodbye Diva Nails! read more

Diva Nails - By Kristy - Nail Salons Near Me - Garden Grove, California

It took me a long time to consider writing this review but it's long overdue. I've been a loyal customer since the day Diva Nails opened. They had a 30% off promo for a little while but that wasn't what kept me around. The ladies are nice and they have a wide selection of acrylic powder. I've witnessed many transitions of new employees and it's unfortunate because everyone I started liking, I would eventually not see them anymore. I was always kinda curious why. I was going to Kristy at one point for my manicures, but I eventually felt inconsistency in her work. I always call prior to coming and even though I had an "appointment," I would still have to wait. I started to feel like her work was rushed and sometimes my nails were crooked. There were times I noticed some of my nails lifting and it was barely a new set. Eventually her availability didn't align with mine and I decided give Brandon a try. I loved Brandon! He took his time with his work and my nails would last 3-4 weeks. He always made sure I was HAPPY with the end product. I was impressed and happy I found someone I can just finally stick to. Well, I was wrong because I called one day to come and sadly I was told Brandon no longer works there. Super disappointed, but needed a quick fill so I asked Kristy if she was free. She told me to come in 30 mins (10am) and I was there on the dot. She saw me and was in somewhat of a disappointment (like oh hey it was you who called). I was about to sit down and someone walks in and said she had an appointment with her at 10am! So Kristy decides to push me aside and delegates the job to another person. She didn't asked if it was okay, she just assumed. I thought it was RUDE as hell. Hannah saw me and asked me if it was okay or if I wanted to wait...of course not! But I told myself it was the last time I would go to Diva Nails. I'm super disappointed because I liked Kristy and have always tipped her well and have brought in SO many referrals to her business. But I hate the lack of professionalism. It doesn't seem like she treats her employees well either and I've heard many other stories amongst my friends. Don't get me wrong, Kristy is good at what she does but I feel like she tries to put a lot more on her plate than what she can handle. And at the end of the day what really matters is QUALITY not quantity. read more

I found Diva Nails on Yelp while searching for a place to get a quick pedicure. I saw 5 Stars so i figured, I'd be safe. While getting my pedicure i felt so comfortable and the staff kept a conversation going. I didn't plan on getting a full but after seeing Kristy's Work i decided to give her a try. Kristy convinced me to try ombré nails (i rarely ever try anything new) but i decided to go for it. I absolutely love my nails! Kristy did a great job!! She took her time and made sure that i was happy with my nails. I definitely recommend going to Kristy! She is very detail oriented and wants her customers to be happy. Kristy is so nice and has great customer service skills. I look forward to going back for my next fill :) read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

I wish i could give them a zero . I been coming here since January and it never fails before my two week fill i always have a broken nail . This last time my nail broke the next day it didn't even last 24 hours. When i went to get it fix they're weren't to happy when I told them it didn't last a day . The same nail I fixed broke one week later. read more

Diva Nails - Less than two weeks - Nail Salons Near Me - Garden Grove, California

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Went in for acrylic fill on one of my nails and i decided to get a gel polish change. She removed my gel but also the acrylic on all my other nails ! She put acrylic on the one nail and was about to paint the rest of my nails . Once i asked her if she was going to add acrylic on them she said oh i asked you if you wanted a fill because they were grown i recently had got them done Thursday so i didnt need a fill only on the one finger she wanted to charge me 20 for one fill and polish change then once she finished adding acrylics on the rest of my nails that she took off she said 45 then 60 if i wanted a design?! Not worth coming here. read more

Kristy, She's amazing with nails and lashes. All the wonderful ladies in this location are awesome and sweet.

Beautiful nails. Great customer service. Professional and clean. They're always busy so call ahead of time for an appointment read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

I believe Cathy was the one that did my services, super sweet person but barely speaks any English making it extremely hard to tell her what I want. The sign says $50 for full leg and $35 for half leg which everyone knows half leg means without thigh but apparently to Cathy it mean only the front of the leg but leaving the back hairy LOL I pointed out the sign to her which got her down to $40 she claimed the sign needed to be updated but never in my life did a half leg mean only the front of the leg. She also took a literally hour for just half legs. My friend with me asked someone else for stiletto multiple times but got almond. Every since Kim left this place went downhill I cannot recommend unless you're getting a basic set or manicure read more

WORST NAIL SALON EVER !!!!! We in Saturday and got a full set . By Saturday night my nails were lifted already . By Wednesday they all fell off ! Very cheap product. So mad that I paid 50+ and got a horrible service !!! read more

This is my go-to place for my mani/pedi. I love the professionalism and i love the plaza it is in. parking is in the back FYI - i got confused as to how many parking spots there actually was the first time i went there! i really like how they organize the nail colors. they keep it nice and neat behind the mani tables so customers and kids can't play and touch it.... but while you are sitting and getting massages from the pedi chairs, they have color samples you can choose from. It allows the nail color bottles to be neat and organize. i am also OCD hahaha My experience is always pleasant and if the ladies have room to squeeze me in, i will get my lashes done! Fyi , make an appointment for lashes- they are always booked! They are all about customer service! they are so sweet ; i'm so clumsy , sometimes i would smudge my mani or pedi , and they will fix it! even a day later if you remember the color, thank you ladies/gentlemen who work there xoxoxo read more

Came here for a fill my friend told me they did a great job well my job was horrible I don't even know why I paid the lady at the end my nails look horrible . Would not recommend this place well at least the one that did my nails does a horrible job on top of it she's not friendly. I should of should the owner horrible they look read more

I came and got a Mani & Pedi.... Pedi- I had Gel polish on my toes and she put some "Gel Remover" on and when in contact with my skin INSTANTLY burned! I grabbed my toe after it being put in the water from the pain and burning and she just kept yelling at me to not touch. I kept telling her it hurt, and she tried putting my foot in the water. She just slathered whatever that was carelessly. I picked the Deluxe Pedi that was $35 PLUS $10 if you want Gel. It supposedly includes 'CUT & FILE'. I asked her 3 times if she could cut my nails short, she wouldn't even reply. She just filed my nails and kept pretending to cut my cuticles around my toes. At a point i started laughing because I could clearly see her not cutting ANYTHING and just touching my toes with the nail clippers like What are you doing??!???? She legit just filed my toenails down, even when doing that she would scrape the top of my foot with the Filer and if not that then freakin file off my cuticles. Again, at one point I pulled my foot away from her because that Shiii H U R T! Mani- I asked for regular Gel polish, I had asked for the price and they kept changing it for different reasons... I picked white and ended up looking like an Off white/ Yellow. The lady who did my nails honestly could care less and would pull and throw my hands at while hitting the Light machine. She got so upset I moved my hand inside the machine before she can throw my hand back me... she stopped everything and stared at me until i said "what?" They're so aggressive with you and don't care if you're hurt. read more

Loved their services. This place has been my go to place for mani/pedi for over a year now. Hien is an amazing artist, most of their employees are. It's great to go to a place where services are not being pushed onto you. If you visit once you will sure be coming back! :) read more

I did my nails with Susan and Susan does the best nails you can ever have. She's so patient and gentle with I love about her. read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

Thank you, Susan! They are beautiful!! You not only made my birthday nails look beautiful, you were also very patient with my picky personality. Thank you! read more

Diva Nails - Nail Salons Near Me - Garden Grove, California

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First time visiting and I love my colors! I didn't get my girls name but she was awesome. The atmosphere was a vibe, feeling like a total diva in there lol and I'm definitely coming back. I just didn't like that they don't clean your cuticles and I forgot to ask read more

Diva Nails - Nude/lilac ombré with a sprinkle of glitter coffin nails lol - Nail Salons Near Me - Garden Grove, California

Came with my sister in law and brother. I thought it was gonna be great! Cute little spot and everything. They did my brother pedicure first. His feet were honestly not that bad so for the lady to dig into his foot to make him bleed was unnecessary. Even when he said ow, she didn't even acknowledge it. Then she went on to my pedicure, I wasn't paying attention but thank god my sister in law did. The lady didn't change out or clean the tools she used from the time before. I know that he is my brother so it wasn't as big of a deal but STILL! You should be cleaning/changing out tools every time! Other than that and the not so good scrub, she painted my nails pretty good and that's about it. Oh and when I went to pay this other lady made a comment on my manicure. Learn how to talk to new customers! read more

I've done my best to uphold my loyalty to this nail salon. Some nails technicians here do a pretty good job and others don't. I recently went in to get my acrylics done and brought in a picture of what I wanted. I'm not going to name the technicians by name but she half way through trying to do my design she got frustrated when I told her what I wanted and what she was doing didn't look like it. She got upset and called the boss over. Kristy took over and she kept telling me that every nail technician isn't able to do that. However when I used to come and tried to get appointments with her she was upset and said that I didn't just have to request her that all her girls did the same work. I was at the 3rd hour and wanted to get out of there, the design was tacky and I was not happy but I didn't want to sit there for about 2 hours. Kristy said she wasn't going to charge me for the design, I came back a couple days after because my nails started to lift. She was upset that I had come back and told me it was because I had too much cuticle, okay. I was there for an hour and a half and she was still filing and although I appreciate the work, I didn't expect to be there another 2 hours. I asked her to not set a polish and she said that if I came back she would charge me for polish because I was taking up time. As if I was causing her an inconvenience. No Kristy, there have been plenty of times where I have come and have had to come back because the job was done horribly. You can't say you care about your customers and then depending on your mood make them the problem. I am happily taking my money elsewhere. read more

This is one of the best nail salons they do the best nails. I usually go to Kim or Christy. They also have a lot of design options read more

Diva Nails - Ombre french tip acrylic by Kim after one week. (Sorry my hands are a little dry) - Nail Salons Near Me - Garden Grove, California

I did a walk-in appointment today, so from that perspective, I understand why I had to wait a long time. I'm realistic. Clients with appointments take priority. No problem. Initially when I was seated to begin my gel manicure, the owner Kristy was working on my nails. She's very quick and I loved the way she filed my nails, but she had her own appointment and Holly took over doing my nails. I've never been so pissed in my entire life. I told her, in Vietnamese which hand had already been filed and she still proceeded to file down my nails shorter and wasn't paying attention. Because she wasn't even looking at my nails, she filed my skin at several points. That beautiful shape Kristy had given my nails, gone. Now I have badly shaped nails. Onto painting the nails with gel. I have never seen someone paint so slow, and still do so much wrong. Some nails were painted edge to edge, and other nails had massive gaps between the skin and the nails. She knew the gel was watery, and instead of doing 3 nails at a time to prevent it from curing incorrectly under the light, she just kept painting super slow and letting it run. Kristy even told her to do it little by little because that color was runny. She just didn't care about my nails, my time, or the potential of making money with me. Nail ladies, hair stylists, people in tipping industries LOVE me because I'm not picky, and I tip fat. I think this is the first time I've ever given someone a bad tip in my entire life. I was so frustrated with her work ethic and the quality of my nails, I just told her to skip the massage I needed to leave. I'm so disappointed in this visit, but I'm willing to come back and try again. But this time I'm going to make an appointment with Kristy just so I never have to risk Holly touching my nails ever again. The prices here are great, very fair. Small shop, fills up quick. I hope the next visit will be better. read more

I went in for a pedicure yesterday and the lady cut a lot of my toe nail off and cut me now my toe is very swollen. read more

Diva Nails - Look at the redness! - Nail Salons Near Me - Garden Grove, California

I Did write a bad review before due to the service there when Kristy Wasn't there but I went in recently to get my nails done for my Birthday and just found out that those people are no longer working there , and the new staff is honestly soo nice and their work is just as good as Kristy's. And I honestly dont go to anywhere else I love the way she does my nails their not fat and ugly nails that most places do. If you go here you wont regret it! read more

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For someone who is super picky with her nails, I am so glad I found Diva Nails only 10 minutes from my home! It is super affordable with an endless list of services. There's always someone picking up the phone when you call to make an appointment and they are very accommodating with the schedule. Kristy is the file queen! She is super fast and full of experience in all fields (acrylic, wax, lash extensions, list goes on). She also has a team of ladies who knows what they're doing because my friends who I recommended to Diva Nails are now returning customers even though they live an hour away. Want inspo for your next set? Follow @divanailsgardengrove on IG! read more

Diva Nails - ByKristy - Nail Salons Near Me - Garden Grove, California

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