1. Diva Nail Spa

0

Concord, NC

Cancel

Open app

Search

Diva Nail Spa

1.9 (24 reviews)
Open • 10:00 am - 9:00 pm

Services - Diva Nail Spa

Manicure

Manicure and pedicure

Nail fill-in

Diva Nail Spa Photos

You might also consider

Recommended Reviews - Diva Nail Spa

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

EmmaLee H.

My friend and I went and got our nails done here this week. I only got a pedicure and my lady was great! However, my friend was getting SNS dip powder and hers are horrible. They rushed the set because they waited so long to get her nails started that she needed to leave in 45 minutes when they started. They also weren't dry when she left because the lady was rushing her to leave. The color she picked was matte and her nails are shimmery. There's a chip and a scratch on either thumbs and another finger had the powder rub off. This set was $50... outrageous.

Just after a few days

The service was horrible. I went in for polish change and SNS dip. After polishing my toes at the pedicure chair, he began filing my nails while I'm still in the chair. The particles were flying in my face. I politely asked him to continue at a table so the glass can protect the particles from flying in my face. He did so but with an attitude. After completing my SNS dip he put one hand on the fan and the other hand under the light. I told him I want both hands under the light. He became upset and telling me it does not make a difference and he has been doing this for 4 years. Just after a few days my nails have cracked and chipped! I do not recommend Diva Nails in Concord Mills. The service and customer service is horrible.

2 weeks after
Yasmin L.

Great experience!! One of the best full sets I've ever had! I showed her a picture and she did it perfectly for the length I chose. I got my nails done two almost three weeks and they are in perfect condition. Kaitlyn was so sweet and nice. She mostly works on weekends though but I'm so glad I got her to do my nails. Her nail insta is @kvanails

This in only 5 days later. I have had to glue on two or the nails like press on.
Ayesha T.

This is my second bad experience here. I won't have a 3rd. Please don't be fooled by the pictures. I let a new tech do my nails Sunny. I was prepping for my cousins bday party. She used her own acrylic and I thought that it would be good. Well I paid $65 and even tipped. ( I believe in tipping for services.) polish came off the next day. Nails lifted two days later. Very upset, I believe in giving people chances but this is ridiculous. If I believed they would fix the issue I wouldn't leave a bad review. But judging on how they made my 15 year old cousin cry bc they lied on having the experience to do a design verses being honest and saying they can't don't it. ( she was supposed to wear the nails to her birthday party the next day) they acted like they didn't want to fix it. Just avoid this salon. It's a waste of time. I guess they do ok eyebrows. The issue here is they are not honest. If they would just tell the truth and adjust their prices to reflect that. It may not be an issue.

You can see my real nail even with the acrylic on . Ridiculous

If I could give no star I would. Their customer service is horrible. I was telling the lady from the beginning I didn't like the way she was doing my nails she kept going and saying she would fix it at the end. They were still looking horrible. Never again will I come here. The lady started screaming getting mad at me for not having good customer service. Luckily a guy that works here offered to fixed them.

what it looks like...

If i could give a zero I seriously would. the only reason why i'm even toning down my reaction is because the kind man who did my nails was funny. The manager himself had an awful attitude, calculated prices from the top of his head, and was overall just rude. My nails came out horribly and don't look professional at all. Not cleaned, messy lines. no cuticle prep. It's to the point that my fingers actually hurt and i can see chipping but i just got them done yesterday. Don't be fooled by the fake images they use because you won't revive that when you go. Also the quality in service has really gone down it's shameful almost

Asia L.

Came in at 7:30p mall didn't close to 9 yesterday didn't even get greeted what do you want ? Fill in and polish change service was rushed and he had an attitude the whole time Nail's dont even look like I got a fill in and then did my polish change for my feet on his leg which was very uncomfortable polish was super watery save you're money !!!!!!!!!!!!

Idk I.

worst place ever. i came here just last saturday, its only been a week nd my nail already broke off. the woman that did my nails was so rough but i didn't complain. we waited about an hour only for it to break off already in a week ? smh, rude customer service and bad job done on my nails. i dont recommend this to no one.

Nails / fill in

See all

2 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Asia L.
402
1
3

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Amber A.
212
20
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

the worst nails. don't come here. it's a waste of money and time. dont come here if you want good nails!!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

Ask the Community - Diva Nail Spa

I had a question lol. Do they take walk ins?

Yes!

Don’t See Your Question? Ask Away!

You might also consider

Verify this business for free

People searched for Nail Salons 1,950 times last month within 15 miles of this business.

Verify this business

Glamour Nails

Glamour Nails

1.6(34 reviews)
0.3 mi
•$$

I got my nails done at this place, and I DO NOT RECOMMEND IT!!. It is very unhygienic, the staff…read moretreats you poorly, and in my experience, they do a bad job on your nails. They did my nails incorrectly. At first, they told me they could do the design I showed them, but by the end of the appointment, they said they couldn't do it, so I had to choose something much simpler. On top of that, the nails were poorly done, and one of my fingers was made to bleed. The tools they use are very unhygienic--they look dirty and reused. Never coming back. Dont even deserve 1 star

The only reason this place is open has to be the location, the reason I stopped in. It was…read moreabsolutely filthy and I received the worst pedicure of my life there. I chose the least expensive pedicure because I really only needed a polish change. I didn't tell them that because I was willing to pay for a full pedicure but I sure didn't get one. The woman who did the pedicure was finished in 15 minutes flat. She cut down my nails, slapped on a bit of cuticle softner, ran a bit of scrub across my lower legs, swiped three times across the bottom of my feet, and called it done. I had to ask her for a second coat of polish because I could still see my nail bed with one. Who only puts one coat of polish on? Then, she took her razor sharp thumb nail and used it like a knife to slice the extra polish off my cuticle. I nearly jumped out of the chair from the pain and was shocked I didn't bleed. I will absolutely never go there again.

Photos
Glamour Nails - As you can see I'm still in the salon.

As you can see I'm still in the salon.

Glamour Nails
Glamour Nails - The day after

See all

The day after

Royal Reflections - Abrasion on left nasal ala!!

Royal Reflections

1.7(9 reviews)
0.3 mi

The facial was excellent. The lady who did my facial was very thorough and great at giving me…read moresuggestions about my facial. I was very satisfied for my $69. Then SIMON, the manager went into his sales pitch for a 3-year membership. The final membership that we discussed was excellent at 3, 600. I told him I could come in next Wednesday with the cash and my next appointment. He said they had a payment plan through AFFIRM. But he told me that a firm probably wouldn't give me any credit. Not sure why because I have an 800 credit rating and I have zero debt. I pay everything off monthly. And I pay lots of things in cash including my brand new vehicle. So I felt slammed that he said the credit company wouldn't take me without even having my financial numbers. So Tuesday comes along and I call the salon and ask him to call me back and they told me he would be in on Wednesday. He did not call me on Wednesday nor Thursday nor Friday. So I went out and got me another place where I can get my facials my red lamp treatment along with manicures and pedicures just like HIS plan. Only this place would give me a shorter timeline so I could try it. FINALLY, on Memorial Day, he started texting me. I told him since I didn't have hear from him, I got a short-term membership with another spa . Boy did Simon's attitude change. He said "that's okay. Some people can't afford our spa!" What a SLAM. He was saying I couldn't afford it. Although I was going to bring the $3,600 in cash on Wednesday he SLAMMED me . I text him that I didn't appreciate his slam about my financial situation. And he just kept texting me. I hope whoever owns the South Park Royal Reflections read this review because Simon certainly lost my business at South Park.

I have been to RR twice. The facial was fabulous. The women who did my facial were awesome. The…read morereason I will never return is because the people after your facial is complete will try to get you to sign up for very expensive packages. It starts from $2K all the way up to $5K! They are very HIGH pressure sales people. My advice....don't go there at all. They will waste an extra hour out of your day! I just went 10/1/26.

Freecoat Nails - 48 hours after.

Freecoat Nails

3.2(20 reviews)
0.4 mi

this is the best experience I've ever had with the quality of service and products when getting my…read morenails done. My nails had become so brittle that they were constantly breaking and splitting. I went in for a manicure with Juliet and she did a beautiful job on my nails. The product itself strengthened, my nails and within two weeks they had been strong enough to grow out. And for the first time ever, the a full two weeks without a single chip! I've literally never had that happen before with any type of polish.I've just had my second manicure there, and I am absolutely thrilled with the vibe of the place, the service, and the product. Also, the front desk receptionist is super friendly, and always a delight. Plus, free mimosas!! What more a person want?

EDIT: Coming back because not only did they show no grace with my situation when I asked to…read morereschedule (which I accepted and planned to move on with my life). The lady at the front desk told me they charged me a tip ($27.50 turned into $38.50) that I did not authorized. Tipping for a service I never received? That is stealing! I tried to resolve this over the phone 3 times but the manager never contacted me. This is a matter of principle, poor customer service, and lack of empathy for a business I supported for years. I have never had this issue with any business before so I am honestly shocked by this. Original: Love Eugina for pedicures but hate their cancellation policy. I've never needed to cancel before but the one time I have to because my daughter is sick and have to stay home, they still charge me the half of the service. I'll just do my own feet at this point.

Photos
Freecoat Nails
Freecoat Nails - Paint air bubbles

Paint air bubbles

Freecoat Nails - The chips after four days.

See all

The chips after four days.

Spa Botanica

Spa Botanica

4.3(24 reviews)
1.3 mi
•$$

I HIGHLY recommend this place. First, let me say, you do not have to be a guest of the hotel to…read morebook an appointment and have services performed. I stayed here for the weekend and booked a Swedish massage and hot salt rocks to my package. Jennifer was my massage therapist. She has the softest hands but applied the pressure that I needed. You fill out an intake form that gives the therapist an idea of any medical conditions and an idea of what you need from your service and they work off that to give you a great experience. The place is extremely clean, neat, accommodating and the staff are all very professional. The locker rooms have everything you need. The robes and slides are soft and made of good quality. Cell phones/camera are prohibited in areas where services are being provided. The lounge area has a waterfall, comfortable seating and plays soft music while a relaxing scent fills the air. You can pay for a one-time service or sign up for a $80/month membership that includes services to sauna, the pool, the massage service of your choice and complimentary beverages/snacks. In my opinion, they're much better than the Ballantyne Resort. You can have an individual service or book a couples massage for two. After our service, they provided us with a glass of wine and bottled water. We then went into the sauna room and sat to detox. It was great. I love this place. I'll definitely return. Come check them out!!! Ask for Jennifer or Noshua. Thank me later!

Great service. This spa is located in the Embassy Hotel on the first floor. Friendly staff. I had a…read morevery pleasant ex

Photos
Spa Botanica - Locker room

Locker room

Spa Botanica
Spa Botanica - Dressing room

See all

Dressing room

Diva Nail Spa - othersalons - Updated October 2026

Loading...
Loading...
Loading...