I won't bury the lede: NEVER get your beard trimmed here. They shouldn't be marketing this service…read moreat all.
I came in on a Friday at 10:30, two days before a wedding. I'd sooner have attended the wedding unkempt than what I ended up with, which was a botched attempt at the complete opposite of what I asked for.
I say "I'm growing out the goatee, just want to blend the sides"? Nope, apparently I said "chop the goatee, blend the whole thing, and don't forget to give me an uneven moustache".
I say "I don't want a wet shave on my sensitive neck, I can do it myself"? Nope, what was heard was "take a close clipper shave so I can't possibly shave it myself, make me break out anyway. Even better, shape only half my jawline, leaving one side longer. End by repeating 'your skin really is sensitive' back to me".
There's no means of checking their work in real-time, just a hand mirror at the end to witness the horror. Neither a neck strip placed nor an apron secured (simply draped over me) before proceeding, just the pleasure of leaving with beard trimmings all over my neck, clothes and blown under my shirt.
Ultimately, I just bought trimmers and shaved the sides off myself. To add insult to injury, I paid almost $55 for the privilege of a shave I had to spend twice just to fix myself.
Again - I don't know if it's lack of taste, lack of talent, lack of care, all three, or just plain grift - whatever the the reason they should not be marketing this service with the quality I received, let alone at the price I paid. I can't speak to their haircuts, and I'd caution against finding out for yourself.
So if you find yourself waiting outside and/or inside for 12 minutes for someone to show up and/or see you, as I did, take it as a divine opportunity. Someone else's appointment came and went before mine - presumably, because no one was around to receive him. I have to assume the gods favored that person above me.