The team here is the absolute best. This is why you shop at Nordstrom…read more I found a lovely parka on clearance but it was the wrong size. Evelyn and Brandon helped me find inventory at other stores and even called over to a local store to check inventory before I drove over. Nordstrom has made its business the business of customer service and it shows. Five stars and lots of smiles here - I'll be back many more times.

I have enjoyed shopping at Nordstrom Rack for many years. I have never encountered the level of…read moresheer hostility I recently received from a female security guard as I tried to shop in peace. She wore security staff attire that resembled a crossing guard uniform and she clearly singled me out, hovering near me and ignoring other shoppers. She continued to glower at me. I no longer want to shop at this store. I will not continue to spend money where people of color are clearly not treated with respect.

Solid running store near the Navy Yard. Decent shoe selection and clothing options. Wes was very…read morehelpful in selecting shoes. They have a treadmill so you can get on some strides. Gel packs and nutrition available. Group runs to the Capital every week. Contact for days and times. Prices were very reasonable.

Do not order from this site. The shipping process is awful, their customer service is awful when…read morethere is an issue and even after acknowledging a lost package, they refuse to give me a refund and instead want to give a store credit. Why would I ever shop with them? Having to dispute the charge with my bank despite proof my package was never delivered.

A pretty nice station all things considered. Beautiful architecture…read more Your selections for shops and restaurant offered are pretty good, decent options for cuisines. Pricing is pretty standard. Service is pretty good. Bathrooms are pretty clean for the most part.

I'm updating my review since Union Station has been making an effort to make some changes. But, I'm…read morenot giving up other malls or restaurants. I had a good time visiting lots of stores during the day. I always use a cross body bag whenever I'm downtown. When I use the red line at night, I take Chinatown's metro stop. The streets are well lit and I have less unsavory characters to deal with. The police have a presence at Capital One Arena and the convention center. There are new businesses on the Mezzanine level that are interesting. A case study is whether Wolfgang Puck's Bar & Bites will stay. A pop art installation has replaced Ann Taylor on the mezzanine level. The space that housed Victoria's Secret is still empty (rip). My Swatch store (rip) is where Amtrak passengers wait for trains. H&M is now on the lower level (where Borders Books was located). Walgreens is hanging in there too. Chipotle is always a favorite (but the 4th St location is closer). The main hall is a beautiful event space. All that marble floor used to have benches where DMV residents & visitors could sit and visit. It is one of the reasons I don't hang out inside that gorgeous building as often. Most of the seating is gone. The Amtrak gates are just gates. All of the seating was removed after homeless people caused injury to Amtrak employees. Union Station is beautiful. We used to visit more often. I loved trying items in the food court. The vendors change over more frequently. Wendy's is gone. Taco Bell is hanging in there. Raising Cane's is there (as of 9/26). We attended the grand opening of Halal Guys. I'm happy they are still in business. The "suggested rule" for dining in the food court area is staying for 30 minutes. I have never been asked to leave when visiting with friends but we're usually in Chinatown where places are open after 8pm. The food court shuts down promptly at 8pm. If you are lingering after that time, all the other tables and chairs have been stacked and moved. Wok a Holic was a disappointment but meat eaters can find a dish (just don't order fried rice). Unos was a big loss (rip). We loved having pizza or pasta and two floors of places to dine. The main purpose for visiting Union Station is taking Metro, Amtrak, a bus or the Marc Train. The loss of the Circulator buses is another reason I don't visit frequently. Enterprise Car Rental has taken over dozens of spaces in the parking garage. The expansion project fell apart & was halted. The Postal Museum is across the street and worth a visit. If you park in Union Station you can still get a few dollars off of your parking by validating your ticket at the bus entrance level.

I love this place. The young ladies who work in the store are so nice and friendly. I always find…read moresomething to buy: shoes, earrings, a dress or even a designer handbag. It's definitely a delight. I work at Union Station so it's easy to drop by after work on the way home....

Not a lot of selection. It is small which I didn't mind but it's not organized very well. I…read morecouldn't find any shoes in my size (6) the bigger sizes were limited (10/12).

Communication, professionalism, and follow through is what they can improve on. I sent in an order…read morefor a pair of Jordan 6s for a full sole reglue and midsole repaint back in February 22nd, 2024 and as of January 16th, 2026 I haven't received my order. I understand that it's a small business and that a hiccup back in the summer of 2024 had delayed all retro orders, but what I don't like is that they gave several dates of delivery of my completed shoes, only for them to drop the ball each time. Their last response was through a DM from March of 2025. I've been trying to reach out to them since then, but still no response. I would either want my completed product that I paid over $150 for the service on or my money back plus the cost of my sneakers. They need to spend less time posting shorts everyday on Social Media and more time on their customer service follow ups and providing a service we spend so much money on. They over promise and under deliver. I am very close to filing a lawsuit as this is theft.

So I was in the area checking on our rental property. And on my sunday Funday I came across this…read moregem. As a entreprenur I love to see other independently owned minority business thrive. I met Nichole this amazing woman filled with great energy and charm. Sole Wash is this amazing sneaker cleaning and restoration paradise. As a sneaker head I wish I had a place like Sole Wash before tossing some of my sneakers in the garbage. We had an amazing informative conversation on everything from life to sneaker culture. If you are a sneaker lover visiting sole wash is an absolute must. This place is also a great place to add to your things to do list while visiting the DC area.

I like Macy's. The quality & workmanship of Macy's products is good & when they have a sale between…read moreseasons, it is a genuine sale.

This review is solely for the makeup artist Sharia who works for Estée Lauder…read more I am in town for NYE and needed my makeup done but didn't make an appointment...while other makeup counters weren't able to take me, Sharia at Estee Lauder squeezed me in! And when I tell you that she listened to exactly what I wanted and delivered! It was honestly the BEST my makeup has ever looked after being done by an MUA. I am forever thankful for Sharia and one of her biggest fans now!

I don't know how I overlook this place each time I am near. I somehow just associate it with the…read moreMetro station and forget that it is its own standalone business. I think what happens is that I mindlessly walk through here as I use it as a passageway. I need to start paying attention to what is in here and keep note of it. Basically this is a mall. Like every mall just about everywhere, they are without some businesses. But, I will say this about the DMV area, even with some shops being empty, the malls still know how to draw people in. Even if it is just for the food options. This place has a ton of food options and some of the places in here are the only place in DC to find them, or at least a place where it is fairly easy to get to in order to visit the business. They got the run of the chains you would see in almost any food court. Charleys, Five Guys, Jamba Juice, Moe's, Panda Express, Starbucks, Subway, etc. But there are a lot of mom and pop stands mixed in. You can definitely find something for your lunch or a quick snack. This is one of the only places I have seen a Church's Chicken in the city. It can be a maze walking through here, especially if you arrive via Metro. But like I said, it is a great passageway to get yourself to areas without having to be outside. With the Spy Museum on the one end it's a great place to spend a day in the city. The Wharf not too far either. There are a few shops throughout as well. Mostly open during daylight hours if you need to grab a thing or two. Everything from a post office to a convenience type store. If you are lucky enough to work nearby, I am sure this is busy around the lunchtime hour.

A little confused what this is. I think it's a fancy train station/transfer hub, I guess. Anyway, I…read morefound out about it because I was staying at the hotel nearby. If you're staying at the Hilton, there's a direct connection to it from the hotel. So this place is helpful because it has several fast food options. Nothing to rave about, but when you're traveling access to quick, fast food is important. Many food places either seemed always closed when I went a few times or open at inconsistent times. The place also never seems busy. Kinda ghost town-ish. Panda Express seemed to be the main attraction here. All together tho, it was clean. I think the space has potential to be a more useful shopping space for people.

If you want great service, quality tuxedos, and a local business, go to Lustre Formal Wear…read more Literally a block from the Capitol, Tony and his wife own this business the last many years. Although they do same service without extra charges, I came to Tony a month ahead of a formal wedding. Going on a Friday afternoon, there was no wait. Tony measured, fitted, and built the right tuxedo for me with matching shoes. The cost was around $250. The entire fitting experience took around 20 minutes! If you're hungry, visit Le Bon Cafe for French toast afterwards.

Excellent business. We called last minute same day tux rental before an event and they were able to…read morehelp. Very friendly and helpful.

I wouldn't shop here ever. SOOOOOOOO unprofessional. Disgusted with this business. I was not…read moregreeted, no sizes availiable, poor customer service and if your shoes go missing that's on you.

I want to thank Edward (gentlemen with the dreads ) he was more than amazing he assisted me with…read moreshopping and was able to find a shoe that 3 employees couldn't locate this particular shoe and he went above and beyond to assist me with locating another shoe at another store. He should be giving praise or acknowledge because I know at these type of business it gets overlooked for their hard work and efforts.