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    Distinctive Dentistry

    4.8 (4 reviews)
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    Services - Distinctive Dentistry

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

    Distinctive Dentistry Photos

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    Cranberry Advanced Dental Care

    Cranberry Advanced Dental Care

    (11 reviews)

    Prefacing this to say I have amazing teeth. It's genetic. I've never had one cavity, never had…read morebraces and my grandmother died with all her own teeth in her mouth. My teeth are very strong and I never have bloody gums or any other issues. I brush twice a day and floss every night before bed. My first visit, they took about a hundred x-rays (excessive), and the dentist did an exam, explained to me she was going to do a cleaning. She then went over the cost of different options and I told her I just wanted a cleaning because that's what my insurance would cover. She did the cleaning and they wanted me to come in a MONTH later for another cleaning (which my insurance doesn't cover). I told them I wouldn't be doing that. I then received a bill in the mail for $120. When calling to complain, they told me they didn't submit it to my insurance. So if I hand't called to complain, I would've been out $120. 6 months later, they called to tell me I was due for my 6 month cleaning (which my insurance covers), so I moved forward with scheduling the appointment. After receiving the date of the appointment I verbally confirmed I was just going to receive a basic cleaning. Lisa then told me a list of things the doctor would need to do. I explained that going to the dentist often feels like going to purchase a used car. All the add-ons and upsells are ridiculous. She interrupted me while I was speaking to further justify the services she previously listed. I waited until she finished and she asked me if I wanted to keep the appointment. I told her to just cancel it and as I was explaining why, she began talking over me and then hung up on me. Real great customer service - NOT. Dealing with a snotty receptionist whilst trying to get a dental appointment is not great service. Nice modern office, but don't charge your customers for unnecessary procedures just to subsidize your decor. And maybe don't put snotty people on your phones when dealing with patients.

    The office staff are very pleasant and very knowledgeable of any insurance questions! Dr. Albander…read morewho has bought the practice from Dr Robison last October has been a great dentist who understands my needs!! The staff all are the greatest.

    Distinctive Dentistry - generaldentistry - Updated May 2026

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