I tried to close my account, but the company still hasn't done it. I visited in person and clearly…read morerequested cancellation twice, yet my account remained active. This shouldn't be this difficult. Poor customer service and a frustrating process--customers shouldn't have to repeat the same request multiple times just to close an account.

This company has the most horrible customer service I have ever experienced!! Literally 24 hours…read morespent on the phone (three days of 8 hours each) and they could never figure out why I went from using 90 GB of data a month to over THREE TERABYTES!!, for which I had to upgrade my plan and pay over $60 more per month. I finally figured it out by myself, it was the Amazon Firesticks that were doing it. Now I want to go back to the cheaper plan and the customer service reps keep throwing roadblocks at me. I cannot way to drop xfinity and go with another provider. p.s. My friend works for xfinity and said even he cannot get good service from them. He even opted to pay for his own Verizon cell phone rather than use their free phone!

Horrible company even worse when AT&T bought them. It takes 30 min. to get to talk to a person…read more Wanted them to check the alignment of the satellite after a new roof was put on my house they wanted to charge me $99 to put it back on. What kind of customer service is this? Also Channels 400-499 are all in Spanish I don't speak Spanish but my package includes them so my 250 channels I pay for 100 of them are useless to me.

Terrible..the very second our contract is up we are dumping them. Tv pixelates and cuts out. They…read moreraise the price every year and if there is a cloud in the sky there is no service. DO NOT go with directv!!!

We lost TV signal this morning...so i did the old crawl around the attic for the antenna connection…read morecheck and the crawl space for the power splitter and all looked normal. Luckily our modem/router input had been rerouted around the splitter so it was still up. I did some looking around and found ADTV and figured to give them a call on a Saturday afternoon no less...figure the odds of getting someone knowledgeable. Blessed by the Universe...Ed answers the phone and we chat for at least an hour...most impressive is all i can say. He guessed the powered splitter was capoot...i was skeptical since the green light was still on. There was an old manual splitter...Ed suggested rerouting the antenna then connect a TV and try the auto signal search feature...98 channels found....yeah man. So i am connecting the other 2 TVs and we are set.

Couldn't come out because I'm outside his service area but gave great advice regardlessread more

I had a very good experience with WOW. It was time to disconnect the cable, internet and phone…read moreservices. I called WOW to inform them of the planned cancellation. The gentleman on the phone gave me instructions as to what to return and sent me a label for the modem that I needed to ship back. All I had to do was package the modem, put the label on and take it to a Fed Ex drop off. Shipping was paid for by WOW. I was given the prorated bill to be paid and everything with this cancellation went smoothly. Thank you WOW!

I have never experienced such a difficult time trying to disconnect a service. WOW makes the…read moreprocess as painful as possible. First, you can't cancel online, you have to call their customer service, and wait on hold forever. Unlike their better competitors, they will charge you for canceling your service. Overall, WOW needs to simplify its cancellation process, be upfront about fees, and improve its support system. The current experience feels intentionally exploitative. If you're thinking of signing up, make sure you're ready for a headache when you want to leave.

When service works, it works. Unfortunately, customer service is apathetic and limited by terrible…read moretechnician scheduling and no willingness to work with customers. If I were a vindictive Karen, this would be a 1 star review. It's no wonder TDS can't compete with COMCAST -- now known in my house as the 2nd worst customer service on the planet. Way to go, TDS; you've lowered the standards beneath one of the all time bad service greats.

There is nothing good to say about TDS they take your money and lie about services, weekly outages…read moreand constant delays in service. Customer service is impossible to get ahold of and when you do they don't listen to you and try to get you to upgrade. Stay away from TDS nothing but issues.

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

My company recently used Longway Broadband Services for their ISP, VoIP and payment processing…read moreexpertise. I wouldn't go to anyone else regarding these services.

From the owner: LBS have been providing reliable B2B local and national broadband, engineering, and technology…read moreconsulting services throughout the country for almost two decades. LBS provides three main functions: 1. Provide Telecommunications consulting (technology planning, wireless, wired infrastructure, etc) 2. Provide Value Added Business Services related to telecommunications connections (Internet, Phone, Cloud, Cable TV, etc) 3. Provide electronics distribution (TVs, Phones, security cameras, servers, laptops, computers, etc)

Great service answered all my questions but I was really impressed with the installation team at…read morehow quickly and effective my new Directv system was installed without any hiccups.

From the owner: Cable-N-More has been serving the Nashville area sInce 2006. We have two locations, one in…read moreHermitage and the other in Mt Juliet. As your local DIRECTV Authorized Dealer, we can offer you quick service and the best program packages for all of your TV, phone and internet needs. Buy local, stay local. This business is veteran-owned.