Wow...someone is quite bitter. Having just noticed this "review", rather than wasting my time and…read morecoming off as defensive let me say, as the Executive Director I would like to invite anyone to come visit us at anytime. Come see for yourself. I as well as the whole staff at The Cottages take pride in the care that we offer here. I am also happy to add that every year we are visited by the state who survey's everything from the way we dust and water plants, to water temps, food menus, etc. We have had stellar scores with the state and our residents are happy, safe, and secure. While there is ALWAYS room for improvement I'm very proud of our community and the care we offer. It's very sad to see that there are people who are so miserable out there that they want everyone else to be miserable as well. Please come see us... Sincerely, Jeffrey B. Roberts

Having a parent with dementia is tough. During these challenging times it's so comforting that my…read moremom is in great hands at The Cottages in Marysville. Jeff and his staff are loving and caring professionals. Mom is happy and that makes me happy!!! (Also, helps me sleep at night!). Many thanks to everyone at The Cottages, you all Rock!!!! Xxoo

One of the many fantastic things about Silverado is that they do an amazing job of making assisted…read moreliving and memory care as "normal" as possible. There are resident dogs, cats, birds, fish and even some young children that come to work with a parent. This helps keep the atmosphere of being there full of life. They have fun, interesting activities and interactions that make each day for our loved ones better. They have a little store with all kinds of items (scarfs, blankets, jewelry, fun decorating items, some toiletries, etc.) that are free for residents to take and keep. They have a Bistro area inside the main entry that has snacks, juice, water and coffee available all day. They also use this area for residents to gather for exercise, crafting, games, musical entertainment, theme party days, discussions and a care giver reads the local newspaper daily. The entire staff are top notch. Compassionate, attentive, and ready to problem solve at any given moment. The care givers constantly work on keeping up with the personal hygiene of residents. There are so many call buttons throughout the facilities for residents and family to push for assistance. One or more care givers usually respond within a few minutes of activation. The entire facility is a 100 times more clean than the other 3 assisted living places we tried before Silverado (not even close).There hasn't been one time that I have been to visit family (twice a week) when there wasn't a cleaning crew making the rounds. We are so grateful to have found Silverado for our loved ones. Thank you, Thank you, Thank you Silverado!

Our parents transitioned to Silverado Memory Care late last year. After nearly three years in three…read moreseparate residential situations and pretty horrible conditions, we nine adult kids were both relieved and gratified that they were finally in a caring and supportive environment that they had deserved all along. We were first attracted by the facility itself which is, even on a dark day, full of light, clean, and welcoming. There is a beautifully landscaped open courtyard and a variety of gathering spaces for residents and their families. The food is fresh and appealing; the bedrooms are roomy. But the real attraction is the staff. Silverado has what might be described as a deliberate "code of conduct" for its residents and staff. This means every resident is treated with gentle kindness and respect, even during challenging times. The staff seem to know everyone by name, their distinctive personalities and life experiences. They are constantly working to get everyone out of their rooms and engaged in an amazing panoply of experiences, which might include hearing the news of the day, listening to a live local band, arranging flowers, making fresh fruit skewers, engaging in light exercises and stretching, getting to know the resident cats and dogs, going to a sock hop, and celebrating holidays and special occasions. The residents are having fun, still enjoying life. The staff believes, like we do, that being an older person with memory problems doesn't mean that they shouldn't have a high quality of life or be diminished as human beings. Our parents have blossomed in this environment. When our mom was nearing the end of her life, they were solicitous towards her, making sure she was comfortable and felt loved, because she was. They supported us, her family, every step of the way, a rare positive gift during a difficult experience. Our dad is still going strong and thriving in the care of his own family and the one at Silverado. We are eternally grateful that both of our parents found their spot at last.

Four days ago, I wrote a review under my name, Pat G. I would like to amend that review after…read morebeing called by Jennifer, the managing director of HomePlace at Oak Harbor. She saw my first Yelp review and seemed sincerely concerned that I was upset as well as that it would reflect on her whole facility and the work she had been doing since she arrived in January. She sincerely defended the care they had given my husband. The nurse in residence had done her best I think. Jennifer also offered to call Frontier herself to do all she could do to correct the financial issue involved. A Place for Mom also responded on Friday and offered real help. So, my original review now seems less than fair and I apologize for that. I'm sorry it took the review to receive this support but it obviously made a difference. In my original review I think I gave credit to HomePlace for the satisfied residents they do have, which I hope showed fairness all along. I'm truly glad that Jennifer is trying to make things better.

From the owner: HomePlace Special Care at Oak Harbor is a senior living community located in Oak Harbor,…read moreWashington, and offers assisted living services and memory care for residents diagnosed with Alzheimer's and other forms of dementia. A member of the Frontier Senior Living network of retirement communities, which consists of more than 100 properties across nearly 20 states, the facility provides residents with a variety of attractive amenities and administers memory care through Frontier's renowned Spark™ Lifestyle Program, a Montessori-inspired approach that seeks to enrich the lives of residents.

Cascade is a beautiful community with an amazing care team! Shout out to Beth in the sales team who…read moregoes above and beyond for her referral partners and families! She is very responsive, kind, and has empathy for her residents.

my work requires me to visit this facility frequently and I can honestly say they are among the…read morebest in the region in caring for their residents. The facility is clean and well staffed with happy staff members, and this is reflected by clean and happy residents. The nursing staff are superb, and know and meet their residents needs well; reaching out for additional support in a timely and appropriate manner. A safe place for your vulnerable loved one.

I feel confident my mother is receiving good care. Mom was so agitated, angry and paranoid with…read moreher Alzheimer's and she was calmer as soon as she made the move to The Ridge. We were surprised to find out this woman who absolutely wanted to stay at her own home barely knew she had moved when it happened. I stop by for unannounced visits and she is clean and well cared for. Yesterday I stopped in and found her with some other residents watching Christmas karaoke. Nobody in the group was well enough to sing but they were enjoying listening attendant with them was shaking a bunch of jingle bells and making it festive. The Ridge puts more effort into holiday decorations and crafts than a really good daycare.

My Mom moved into The Ridge in the end of May 2023. She was 96 and in the late stages of…read moreAlzheimer,severely deaf ,had almost completely stopped eating. We asked the Executive Director if they were comfortable with Hospice coming in, if and when the time would be necessary. We were told absolutely. After she had been there, approximately 3-4 days, she had a fall(she had been having many falls at her previous place) she appeared to have to broken her hip. We requested to have Hospice come in to see if she was appropriate, they agreed she was.The consensus was she was too old to take her to the hospital,so Hospice would treat her there with pain medicine and anti-anxiety medications, along with a fall pad along side the bed on the floor.On my first visit there, I found piles of dirty bed linens,dirty clothes all over the floors,a dirty plate & fork in a dresser drawer, overflowing trash cans,a mohair blanket behind the recliner chair, stuffed in the corner, dirty bathroom ,etc. And the worst of all...the fall mat was UNDER the bed !!! When I went to kiss my Mom hello ,she was in so much pain, she howled out indicating her anxiety and complete confusion. It took me a few minutes to locate an aid .Finally two aids came in, and then proceeded to transfer from her bed to a wheelchair by her UNDERWEAR.They hiked her by her underwear on each side all the up her rear end !!! The screams that were coming from my Mom were so unbelievable, that they will haunt me forever. The pain this must have caused my Mom with a broken hip ,I can't even imagine. She was absolute dead weight.They repeated this procedure 3 more times ,culminating with her nightgown and underwear hiked up her back and rear end.I demanded a nurse come in and tell me what was going on. They were not following the protocol that hospice had ordered, they had no explanation for the condition of the room and she could not explain why the aids moved my Mom in the manner that they did.She did tell me they are suppose to use a Gait Belt when moving a Resident. I was going to speak with the Director but she was gone for the day. The next day was basically a repeat except, the staff did not respond for close to 1/2 hour when the bed alarm went off and again when I pulled the bedside wall alarm cord, no one came at all !!I later discovered the alarm system had not been working for a week. My family and I came to understand that the staff there were not giving our Mom her pain medication or the anxiety med. as prescribed by Hospice, because, they felt" She wouldn't eat, her breathing may become too shallow and we know better than the doctor". No matter how many times the Hospice nurse ,Social Worker and manager went out there to educate them, they wouldn't budge. All they wanted to do was force her to eat, cause her to howl in pain and take money from her. There was one particular LPN who seem to take particular pride in telling us on a Sunday morning ," I've given her NO medicine since Friday". I learned that the Executive Director was leaving her job, which led me to believe she most likely could have cared less about anything that was happening at The Ridge. Our Mom couldn't understand due to her Alzheimers why we were doing this to her, why we were causing her to be in pain, why we were we keeping her here? We tried to see if we could move her, there was no other facility nearby to take her to. I finally had an idea about bringing in a Private Nurse. Which fortunately the Social Worker with Hospice knew of a wonderful one.She called her immediately, and she was there at The Ridge within 4 hours. Her and one other nurse were like true Angels, coming in and administrating kind ,loving care to our Mom. Bathing her,changing her when she needed it and most importantly finally releasing her of pain. The irony of this is, she did not need much of the pain medicine to be comfortable, she just needed it on a regular schedule as Hospice had written it in the first place. Our Mom passed away 2 days after we brought in the Private Nurses. My sister was there and Mom gently stopped breathing. It was a very peaceful, quiet leaving, exactly like her. She was a nurse, an OBGYN nurse. She was a wonderful Mom and person.Our biggest regret was taking her to The Ridge. I would never,ever bring someone I loved to live there. PS I would give it no stars, but you have too.

Washington Oaks has been such a good fit for my Mom living independently at 80. We visited and ate…read morea sample meal at over 25 different locations. WO had by far the best food of any place we visited. They moved from their home in Kingson to Washington Oaks together for the first two months. The staff - every one of them!!!, is kind and aware of the needs of the residents. Mom can walk long safe distances with their sky bridges. Physical therapy and Exercise class is on-site. As a result, she keeps strong and keeps walking despite a severe bilateral disability in her muscles. I am confident being here because assisted care is available should she need it. Shout out to Mark the awesome director!

Starting with my first contact at Washington Oakes with the wonderful Maricel, this place has…read morereally impressed me. More importantly, my Mom was impressed enough to sell her home in New Mexico and move to Washington Oakes, which is right in our neighborhood. Everyone you meet, staff and residents alike, are friendly and really seem to like it there. Many staff have been there a long time, which tells me the management puts as much emphasis on caring for their staff as they do their residents. The building itself is a wonderfully remodeled, historic school, truly a beautiful structure. The feeling it is cold, and everything is a clean. My mom is already enjoying participating in the activities, which there are many to choose from. We love Washington.Oakes, and Maricel is the BEST!

With a new amazing leadership team Birchview Memory Care is rising above the rest in care,…read moreconnections and community. From the care team to the leadership team and all other stakeholders they are delivering stellar services and care. I love the outdoor walking paths and we even get to see the baseball diamonds below. Watching the little people play baseball is one of the residents favorite pastimes. Beautiful people taking care of Beautiful people.

Don't take your loved one to Birchview. Staff is very…read morefriendly and they will tell you they can do everything for your loved one. No mater what you ask, the answer is yes. Don't be fooled. We took our loved one there as a respite place until our chosen memory care facility had an opening. He couldn't drink or feed himself and they knew that. He was constantly dehydrated, always was in someone else's clothes, teeth always caked with food and he lost 16lbs in 8 weeks. On our last visit we found him in pain, delirious and completely parched. We called the aid car. In the hospital he was found to have a UTI, be severely dehydrated, and had bruises and cuts all over his body from lots of falls. Dehydration makes you dizzy. After 2 days in the hospital he died! If they could just have fed him and helped him drink fluids....

MMC is the best Memory Care around. They will communicate with you and support your needs. I'm…read morestill here after almost 6 years!

Absolutely an amazing atmosphere for residents to love! I worked here a few years ago. This memory…read morecare facility has all the need met from the intake department to the very caring care team.

My mother moved in here about a month ago and in reading prior reviews I was very concerned. I've…read morebeen visiting for about a week and truly am impressed with every interaction I have. The staff are unfailingly kind and patient- they never make you feel rushed at all. They are knowledgeable, capable and everyone seems very happy there. They are currently going through a remodel and everything looks fresh, clean and beautiful. I am very, very comfortable with my mom being there- the staff are taking great care of her and do everything they can to accomodate all of my requests! Thank you so very, very much!

FALSE ADVERTISING! They still say they are locally owned and that they have nurses available 24/7…read moreon their website. This just isn't true. There is NEVER a nurse available-just medical technicians, which all are not trained or knowledgeable about medications and they are trusted to care for this vulnerable population with no skill, training or nurse managers. The Administrator is never available and always behind a closed door. I've been coming to Sherwood for many years and it's sad to see the decline. It speaks volumes that the staff looks stressed and unhappy. I will NOT be recommending Sherwood to anyone anymore.