Kelly was our technician. Communication and service was…read morefive star. Identified the issue with our hot water heater quickly and repaired. Thanks Kelly!

Spoke with Kelly late last week, and today he and his team arrived to replace our water heater,…read morewhich was at end of life. They worked efficiently and left everything very clean. Now we're just waiting for it to finish heating so we can enjoy hot water on our showers again. Thank you so much!!!

After having a different tech come in to fix a defrost issue on our electric heat pump and things…read morejust seemed to get worse, Sasha came on an after hours emergency call when the heat unit inside would not shut off no matter what we did (including Sasha). He will need to go through the whole system to trace back the problem. Got late so he's going to be back today. He was very knowledgeable and explained things carefully and completely. Fortunately we just put it in and it is under warranty. We also have a service membership so at least we won't incur any charges.

Vee did an excellent job. My only complaint is that Allen is so expensive. Otherwise I trust them…read moreto repair things so I don't have to worry about follow up issues.

Jake came for our annually scheduled AC maintenance tune-up. He showed up on time and was very…read morefriendly and courteous throughout the visit. We thought the air conditioner seemed to be working fine, but he noticed that it wasn't working as efficiently as it should be. Jake took apart the system and diagnosed what was causing the AC to work a little harder than it needed to, preventing future problems.

Hunter from Ft Collins Heating and Air Conditioning was fast, informative, and got everything…read morerunning correctly. He arrived at the beginning of the window, which was helpful for us, but also followed up on prior service mayters to make sure everything was still working. This was just a scheduled maintenance appointment, but I was impressed at Hunter's memory of what we'd had done in the past.

We bought a new HVAC system 4 years ago and are very satisfied with it. I joined the Swan Club…read moremembership knowing our HVAC inspections would be professional. We had no problems until yesterday, when we lost heat at 4 PM. After calling Swan, they had a service technician at our house in one hour. Andrew Hinshaw quickly diagnosed our problem (the nest thermostat) showed us the fix, and had the unit running again. I continue to be impressed with the quality of the workforce Swan hires. Thanks Swan

The guys were here today to install a new Hot Water Heater and some plumbing extensions…read more Excellent tradesmen and definitely most friendly and efficient in their professional workmanship. Very efficient and clean, the entire job was explained to me in non plumbing terms. I have absolutely no hesitation in recommending Swan Plumbing for any plumbing issues.

I contacted Streamline Plumbing four days prior to my mom's discharge from rehabilitation. Brian…read more(owner) was able to look at the job right away and there happened to be an opening in the schedule for the following day to replace her abnormally low toilet with an ADA-compliant model, replace the shower valve (that had leaked for years) and install a new hand-held shower head. Steve-N-Tyler rocked the work. There were some issues behind the wall, which they did their best to ameliorate. We'll have to follow up with a contractor for that work, but the plumbing work seems well-done.

1. While the on-demand water heater was selected by the architect and builder, Streamline's master…read moreplumber (who was ultimately terminated) was responsible for installation and making sure the system actually worked. That didn't happen. The unit installed (rated at 2.2 GPM) can't handle normal, simultaneous use. A 1.75 GPM shower works fine on its own, but the moment you turn on a second fixture--like the sink faucet--the temperature in both drops by 10+ degrees within seconds. This should have been caught during basic testing. (2. The same plumber also left issues with the shower not draining properly.) Streamline's newly hired master plumber weeks later came out to address some of these issues, tested the system, and confirmed that the water heater is undersized for the application. Despite identifying the issue, I have not received any follow-up or assistance from him either. A licensed electrical engineer confirmed that the electrical panel can handle a larger-capacity unit. Streamline/Brian the owner knows this. I've been trying to reach Streamline for several weeks to coordinate a properly sized replacement--something I've already offered to pay the difference--but have not received a response. Interestingly, when my husband called, the call was returned the same day. We were supposed to have heard back after they connected with the Rheem rep but they've they gone cold. As have we. 3. Separately, the shower arm and head were installed too low, and the fixture started pulling away from the wall shortly after installation, reportedly because "something fell inside the wall." This was fixed after I sent a photo of the falling fixture. At this point, I would appreciate a direct response so we can resolve this and move forward. 4. Lastly, they also charged close to $500 to unclog a toilet with a snake.

Highly Recommend Aspen Plumbing!…read more I just wanted to share my great experience with Ron and Randy from Aspen Plumbing Services. This was the second time we used their services and we were very pleased. They were incredibly kind, professional, thorough, and very down to earth. They came in, quickly assessed the issue, and were very honest about what they could and couldn't do. Even though it was a drain issue -- not a plumbing issue -- and they weren't able to assist with that specifically, they still took the time to explain everything and recommended another company that could help. If you're looking for plumbers who are trustworthy, efficient, down to earth, and genuinely care about their customers, I highly recommend giving them a call! Phone: (970) 817-2004 Email: aspenplumbingservices@gmail.com Located in Fort Collins, CO Mailing Address: PO Box 2462, Ft. Collins, CO 80522 Website: https://aspenplumbing.co/ You won't be disappointed!

We've had Ron and Randy come out several times to assist with water line and faucet issues. They…read morewere prompt, kind, communicated well and did a great job. Also love that Darcy in the office was easy to reach and make scheduling a breeze. Price was explained ahead of time and in line with our expectations. Can't recommend them highly enough.

Your service from office to installation is top shelf !…read moreToday Cory and Tyler exchanged our old humidifiers and replaced them with new ones. Extremely efficient and quick, explained new system throughly . This was discovered thru your annual service checkup which has been a great value finding and correcting issues . Thanks and what a great team.. W. Scott

The furnace went out in my house and after talking to several local installers, I chose Poudre…read moreValley due to product value, installed price, warranty and their professionalism. I asked questions and they gave me straight answers, not "after the install, we can see what you need".

I had these guys come out to my cabin in Red Feather Lakes because water was backing up into my…read moreshower. They sent a very well trained person the next day, and he really knew his stuff. I highly recommend this business.

I'm a property manager. I needed to replace a water heater in a building with business usage and…read moreresidential usage 2 days before Christmas...UGH! I called my goto plumber; they would be there mid afternoon. I called Rex's; they sent Kevin immediately at 8:30 AM. I figured I am going to pay through the nose for REX's or have to wait til afternoon. I was so wrong! Kevin assessed the situation; he told me exactly what needed to be done, how he could IMPROVE upon the set up to make it more efficient; told me exactly what top quality water heater he recommended for the multiple uses in my building AND GAVE ME A COMPETITIVE QUOTE THAT WAS RIGHT INLINE WITH MY USUAL PEOPLE's ESTIMATE! All I had to do was say YES. By 11 AM he had the building up and running with a new system and several upgraded features for added safety and longevity. Need I say more?

Needed an emergency sewer cleanout and called this company and left a message. I received a call…read moreback within two minutes and they arrived within an hour and took care of the problem. I've hired other companies over the years for both personal and rental properties but never received service like that.

Got the job done. Somewhat less expensive than Roto Rooter. Small company, four plumbers.read more

Always friendly and courteous, on time, and reasonably priced. Parts are highest quality…read more Installation was quick and without trying to sell more.

The credit card information was requested before the technician went to the house to check. He took…read moresome pictures and recommended to replace whole system. On next day, the owner find another furnace technician and fixed the problem with very little cost. Not trustworthy!