Kelly was our technician. Communication and service was…read morefive star. Identified the issue with our hot water heater quickly and repaired. Thanks Kelly!

Todd's does it again! I recently learned that my water heater was leaking and I remembered Todd's…read moreproviding me with plumbing service in the past and reached out for the heater service. I received a call back the same day from Kelly and he squeezed me in the very next day. Very timely, responsive, and professional. Excellent service yet again! I am so happy I have found a trustworthy plumber and water heater repair company. You could tell Kelly knew what he was doing and has a lot of years of experience. I was watching everything he was doing and he even gave me some pointers on how to extend the longevity of the new heater. He was kind, patient, and informative. Great value for what you pay. Thank you Kelly!

Liam was great. He checked everything and tha fully found everything was in hood shape. He was…read morepersonable and very polite. He did all he was supposed to do quickly and efficiently. It has always been a good experience with Allen Plumbing. ​

Jon Harris did an excellent job. 5 STARS! He was on-time,…read more1st Star. Once he saw the situation he explained clearly to me the necessary repairs and why - 2nd Star. He then showed me pictures and explained the cost - 3rd Star. He went and picked up a part to ensure he could complete the job today for me (so, I wouldn't have to reschedule) - 4th Star. He was courteous, professional and thorough - 5th Star. And to add another Star, afterwards he went over everything including the cost and "Thanked" for the business - 6th Star!!! I will recommend Allen Services to everyone and advise them to request Jon Harris. The reason - I know the job will be done right and to your satisfaction. 5 STARS to Jon Harris and Allen Services

If you're looking for an HVAC company, this is the one to use!!…read more I bought my home in 2021 and have worked with several different HVAC companies over the years. Most would poke around, suggest another random repair, and leave without ever looking at the bigger picture. It wasn't until Fort Collins Heating & Air came out that someone evaluated my entire system. my unit, ductwork, vents, return air, and everything in between. They didn't just fix symptoms; they worked to find the root of the problem. From my technician, Rob, to comfort advisor Derek, and Jim in the office, I truly had a team rallying around me. They took the time to explain my options, answer my endless questions, and come up with the best solution for my home. As a single homeowner, the decisions and costs felt overwhelming. They never pressured me. Instead, they educated me, carefully assessed my home's needs, and helped me choose the right system with confidence. If you need HVAC help, don't waste your time calling around. This is your one-stop shop. I can't recommend Fort Collins Heating & Air enough!

Hunter from Fort Collins Heating & Air Conditioning earned my trust today. My air conditioning…read moresystem suddenly stopped cooling, I scheduled appointments with two HVAC companies. As a homeowner without a technical HVAC background, I wanted more than one professional opinion before making any major repair or replacement decisions. Hunter took the time to thoroughly evaluate the system and explain what he was seeing and why. He found that the capacitor had failed, which prevented the outdoor fan from operating properly. He explained that because the fan wasn't running, the compressor had overheated and temporarily shut itself down. After addressing the capacitor issue and allowing the compressor to cool, he re-tested the system and verified that it was operating correctly. What impressed me most was that Hunter didn't just tell me the system was working--he showed me the measurements and explained them in plain language. He walked me through the refrigerant readings, explained what R22 is, and showed that my system was producing a 21-degree temperature difference between the return and supply air, which is exactly where it should be. As someone who doesn't speak "HVAC," I greatly appreciated having the numbers explained in a way I could understand. I also appreciated that Hunter was honest about the age of my equipment. He recommended budgeting for a future replacement because the system is older, but he was equally clear that I did not need to replace it today and that he did not see an immediate safety concern. He never pressured me into purchasing a new system and answered every question patiently and professionally. In the end, he restored cooling to my home and gave me confidence in the diagnosis by taking the time to educate me throughout the process. His honesty, technical knowledge, professionalism, and willingness to explain everything clearly made a stressful situation much easier to navigate. If you're looking for a technician who will thoroughly evaluate the problem, explain things in terms a homeowner can understand, and provide recommendations without pressure, I highly recommend Hunter and Fort Collins Heating & Air Conditioning.

Logan was so helpful! He arrived on time, and was professional and friendly. He explained what he…read morewas going to do (flush a on-demand water heater) as well as what chemicals he was using. The price was reasonable for the service. Plus, my cats liked him, which is not true of most people.

Jonathan was great. He took the time to explain my options and suggested preventative maintenance…read moreprocedures and products. I recommend Jonathan for any repair.

1. While the on-demand water heater was selected by the architect and builder, Streamline's master…read moreplumber (who was ultimately terminated) was responsible for installation and making sure the system actually worked. That didn't happen. The unit installed (rated at 2.2 GPM) can't handle normal, simultaneous use. A 1.75 GPM shower works fine on its own, but the moment you turn on a second fixture--like the sink faucet--the temperature in both drops by 10+ degrees within seconds. This should have been caught during basic testing. (2. The same plumber also left issues with the shower not draining properly.) Streamline's newly hired master plumber weeks later came out to address some of these issues, tested the system, and confirmed that the water heater is undersized for the application. Despite identifying the issue, I have not received any follow-up or assistance from him either. A licensed electrical engineer confirmed that the electrical panel can handle a larger-capacity unit. Streamline/Brian the owner knows this. I've been trying to reach Streamline for several weeks to coordinate a properly sized replacement--something I've already offered to pay the difference--but have not received a response. Interestingly, when my husband called, the call was returned the same day. We were supposed to have heard back after they connected with the Rheem rep but they've they gone cold. As have we. 3. Separately, the shower arm and head were installed too low, and the fixture started pulling away from the wall shortly after installation, reportedly because "something fell inside the wall." This was fixed after I sent a photo of the falling fixture. At this point, I would appreciate a direct response so we can resolve this and move forward. 4. Lastly, they also charged close to $500 to unclog a toilet with a snake.

Turned the water off to an entire apartment building and never came back, then did not answer the…read morephone. I had to drive there (an hour both ways) and turn the main on myself. Thanks guys! Update: 8/5/26 After promising not to charge for this they did, in fact, charge $290.

These two brothers have provided reasonable and professional services for us for years. Highly…read morerecommended.

Highly Recommend Aspen Plumbing!…read more I just wanted to share my great experience with Ron and Randy from Aspen Plumbing Services. This was the second time we used their services and we were very pleased. They were incredibly kind, professional, thorough, and very down to earth. They came in, quickly assessed the issue, and were very honest about what they could and couldn't do. Even though it was a drain issue -- not a plumbing issue -- and they weren't able to assist with that specifically, they still took the time to explain everything and recommended another company that could help. If you're looking for plumbers who are trustworthy, efficient, down to earth, and genuinely care about their customers, I highly recommend giving them a call! Phone: (970) 817-2004 Email: aspenplumbingservices@gmail.com Located in Fort Collins, CO Mailing Address: PO Box 2462, Ft. Collins, CO 80522 Website: https://aspenplumbing.co/ You won't be disappointed!

Your service from office to installation is top shelf !…read moreToday Cory and Tyler exchanged our old humidifiers and replaced them with new ones. Extremely efficient and quick, explained new system throughly . This was discovered thru your annual service checkup which has been a great value finding and correcting issues . Thanks and what a great team.. W. Scott

The furnace went out in my house and after talking to several local installers, I chose Poudre…read moreValley due to product value, installed price, warranty and their professionalism. I asked questions and they gave me straight answers, not "after the install, we can see what you need".

Everything about our experience with Rex's, from conversations with the office to restored hot…read morewater, was stellar. Terra was kind, informative and upfront with us. She epitomizes the best of how a business should be run and and how to interact with customers. Wait a minute... yes, I think I can hear our water heater saying something: " Way to go, Terra! Good job! You got me working again for these folks ! And I can tell they really appreciate it! You showed what Rex's is all about, and Rex appreciates it, too!" You didn't know water heaters could talk, did you? Well, ours can!

We have been having problems with our furnace for years and we just kept trying to keep it going…read more Recently I talked to Kevin from Rex's Plumbing about our issues. He came out and diagnosed what was wrong and gave me a quote for repair and also options and costs if I wanted to replace it. I decided to go with a new hydro furnace. Kevin was great and did a very nice job. The furnace is night and day from what we had and our air conditioner feels so much better! Kevin was honest, personable and worked hard to get this up and running. Thank you Kevin and thank you Rex's plumbing!

Needed an emergency sewer cleanout and called this company and left a message. I received a call…read moreback within two minutes and they arrived within an hour and took care of the problem. I've hired other companies over the years for both personal and rental properties but never received service like that.

Got the job done. Somewhat less expensive than Roto Rooter. Small company, four plumbers.read more

After being kept waiting for more than a day by another company (steer clear of Allen Service) when…read moremy air conditioner broke, Northern Colorado Air really delivered! Though we had to pay the after-hours charge, I think we still paid less (or at least equal to) than what we would have paid with another company. The tech was knowledgeable and very quick - once he identified the problem, things were fixed and the a/c was up and running in less than 30 minutes. I really appreciated that they were able to get someone out on a Friday night who knew what he was doing. I'll definitely be using this company for any HVAC issues I may encounter in the future.

Always friendly and courteous, on time, and reasonably priced. Parts are highest quality…read more Installation was quick and without trying to sell more.