I can't say enough good things about the team at Discount Tire in Wylie, TX. [[HIGHLIGHT]]They treated my wife and me incredibly well and went above and beyond to help us out when we really needed it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The customer service was outstanding from start to finish--friendly, professional, and genuinely caring.[[ENDHIGHLIGHT]] True kindness and integrity is hard to find these days. Because of the way we were treated, we'll be loyal customers for life and will gladly recommend this location to anyone looking for tires or service. [[HIGHLIGHT]]Thank you to everyone at the Wylie Discount Tire for making such a positive impression on our family![[ENDHIGHLIGHT]] read more

Really great service! I came in on two occasions in the span of a month as I had picked up a nail in the same tire both times. On each of my visits, the staff was very personable and did a great job. I enjoyed chatting with Garrett. They repaired and patched the tire for absolutely free and it took less than 2 hours both occasions! read more

[[HIGHLIGHT]]This place is very convenient when the weather changes, or you just need to air your tires.[[ENDHIGHLIGHT]] They checked all 4 tires, and were very friendly. Free is always a great value. They do such a great job with providing the basic service, I went back and bought 4 tires when it was time read more

Discount Tire - In line to get my air checked - Tires Near Me - Wylie, Texas

We came to discount tire with a tire that had a puncture in it. We made an appointment, but we came early. [[HIGHLIGHT]]Darren is an exceptional representative of Discount tire. He was really informative and informed us about the status of all of our tire conditions.[[ENDHIGHLIGHT]] He recommended us some really good tires and even looked up sales for us. We were in and out which took about 35 minutes. Really great service and a shout-out to Darren for the great service read more

Discount Tire - Tires Near Me - Wylie, Texas

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Just moved here from OK. They are Knowledgeable--did exactly what I needed. [[HIGHLIGHT]]No hassle. Great service! Excellent customer service![[ENDHIGHLIGHT]] Comfortable waiting area. Chris Tomlin in the background playing! Well done, Discount Tire! read more

I had an appt setup for 1:30 but the app defaulted me to the wrong store. [[HIGHLIGHT]]DJ was great and helped me out right away and got me in and out quick.[[ENDHIGHLIGHT]] We use Discount Tire for all our vehicles and they do a great job even despite how busy they are. read more

Elderly parents went in for a tire repair patch. Got sold on 3 new tires before it was likely time for a replacement. My elderly parents asked about the cheapest model and the salesman said that model isn't highway worthy. That is dishonest, all new tires are highway worthy. If they weren't, they wouldn't be on the market and Discount Tire wouldn't carry them. My parents were probably sold on tires we didn't need yet at $200 more OTD than what we could have gotten at our local big box stores. read more

Came in to get air in my tires and was told one of my tires needed to be checked out as it was too low for them to put air. Once checked, they found a nail was in my tire and told me they would try to see if it could be patched up and if not I would need a new tire. They were able to save my tire and patched it up for me, all this was done for free. I've been to other places before and have always been charged for them to patch it up. I will definitely be back if I ever need to change my tires. [[HIGHLIGHT]]Super friendly and helpful staff.[[ENDHIGHLIGHT]] read more

These guys are amazing! odd times your tire pressure can become unpredictable. Where else can you get them to check/fix tires. Yes, only 1900 miles on this car. Unpredictable - Yes!. Fixable? Hell yeah. Thank you Discount Tire read more

Discount Tire - Fixing tires - Tires Near Me - Wylie, Texas

This is the second time I have been here in a week and once last week and not been able to get any help. Today at least he acknowledged me before going to the garage. Must have had a mgmt change. This used to be a great location. read more

Discount Tire - Waiting area - Tires Near Me - Wylie, Texas

Amazing service backed by an amazing team! [[HIGHLIGHT]]Victor, Karl and Taylor are great in the lobby/sales(?).[[ENDHIGHLIGHT]] Told them what was wrong with the car and they were on it, sending it to the back for servic. After a little late, due to a pretty busy time, the Tire tech, Melvin, did his voodoo magic and was done within 30 minutes!!! When he gave me the keys he quickly went over what he did and gave me a few things to look out for in the coming days/weeks/months, and to be sure and comeback if I any other concerns or issues. will definitely be coming back for this level of service!!! - Jay read more

[[HIGHLIGHT]]Always helpful and friendly service.[[ENDHIGHLIGHT]] This is the first time I've been to the Wylie location on 544 and they were as good or better than the other locations I've used over the 20 years. read more

[[HIGHLIGHT]]I love the staff here. They are always knowledgeable and friendly![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Stephen helped me today and he was very attentive, understanding , and just a nice guy[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Xander came in and told me exactly what was happening and why I was having a problem.[[ENDHIGHLIGHT]] Like I said, these guys know their stuff. I pass another Discount Tire just to come here. Always great service! read more

If I can give more stars I would ! This is the best place to get your tires serviced. They never fail to impress me. Richard is the best service manger ! Always helpful .. I wish others businesses can hire people like Richard. read more

Discount Tire - Discount tire ! Richard the best service manager ever ! - Tires Near Me - Wylie, Texas

[[HIGHLIGHT]]Staff at this location is kind, friendly and knowledgeable.[[ENDHIGHLIGHT]] Today, I was helped by Darren G J (596) and he did an outstanding job. It's Discount Tires' staff like him (and the rest of his team) that makes me always go to Discount Tires. Keep up the good work!!! Thank you. read more

Got new tires there. Charged me for warranty and blades that I wasn't told about. Turns out they never put new blades on my car. [[HIGHLIGHT]]Reported to a diff store manager and vice president.[[ENDHIGHLIGHT]] They did give me new blades and refunded me the next day. read more

I recently had the tires on my minivan replaced and was extremely satisfied with the service. Discount Tire is my go-to place for all tire-related needs. [[HIGHLIGHT]]The staff is friendly, and the customer service is exceptional.[[ENDHIGHLIGHT]] read more

Wow ! Just wow! Brandon and his team really made me feel so welcomed and valued. I can't say enough good things about this place ! I have aftermarket 24's on my truck and frankly do not let anyone or like anyone even touching it ! Brandon and his team went above and beyond to make me feel comfortable! Worth every penny getting to relax knowing he's looking after my truck. Thank you so much Brandon and discount tire ! read more

With the temperature change I needed to get the air in my tires checked. When he was putting air in one of my tires he noticed a small screw in one of them. He told me right away and advised me I could call to make an appointment to get it patched. A couple days later I went back in and got my tire fixed. All of this was free of charge completed by the friendly staff. Thanks Discount Tire. read more

I took my car in for normal tire issues & after handing my car keys to the salesperson Brandon, I asked if anything was needed from me before I left & he goes "maybe some patience?" First of all, I was nothing but nice so the smart ass response wasn't needed. Other than that the service was mid. read more

I hate to leave a bad review about Discount Tire in Wylie, because it was my favorite tire store. Today, 8/31/2024, I just purchased 4 Hankook tires and spent almost $900.00 . On the way home, I had to stop and get air as the sensors were reading low. After checking all tires, they were all low. As far as the professionalism of the store, everytime a technician or salesperson went through the door to the service area - it sounded like a concert and very loud. The technicians were yelling and screaming most of the time and all could be heard even before the door was opened. I know it is a small issue, but I only got back two of the four special order valve stem caps. I don't think I will be using this store again. read more

Over the last few years I have bought 3 sets of tires (Corvette, Raptor and 2023 F-150) and today a set of Fuel wheels for the F-150. Every time I buy something at the Wylie Tx. Store they say, "we'll give you a call when your order comes in, or we will call when your vehicle is ready". Never got a phone call for any of the above. Wheels came in, again no call. This is after the salesman asks if my phone number is a good one to call, I tell him yes. No call but around 5:00 yesterday I check my email. They had emailed me at 2:00 saying wheels were in. No one ever said shit about emailing me. If they would have called(as promised twice) I would have gone up there and had wheels installed. Instead I had to juggle schedule to bring in today. Stressed to them to please call when truck was ready. Again no call. Called myself and sure enough truck was ready. Not even an email this time. I'll be looking for new tire/wheel dealer in future. Received email from Discount TIre on 9/7 after a review on FB saying they would contact me within 24 hrs. Here it is 9/9 and still no contact from Discount Tire. Apparently they are contacting challenged but have no problem taking my money. read more

Purchased Michelin best 4 tires in 2020 for 80K warranty. Came in today to have them take a look at my tires. Tires already cracking. New Michelin best defender 2 would've cost $197 each. But your sales person Richard offered to prorate the old tires and I was able to save $304.28. Also he told me I needed new wiper blades and he offered $5 each and to put them on. Additionally, the lug nuts were swollen so he threw in a set of free lug nuts all the way around. I wasn't expecting all of these blessings. I have always trusted Discount Tires for 20+ years. The customer service here at the Wylie store is impeccable and is to be commended, and recommended. Thank you so much from a loyal customer, Jerry G read more

I like this location. The guys are nice and don't try to sell you anything you don't need. The waiting area is spacious and clean and there's always complimentary bottles of water and coffee. It can get busy like every other Discount Tire so be sure to set an appointment online. read more

I visited this location because I waited for 20 min at my usual place with not one employee appearing. The customer service at this Discount Tire location is absolutely outstanding. Alex was extremely professional and helpful. Service was done well and quickly despite the full waiting room. I watched the technicians hustle the entire hour while my car was being worked on. I am beyond impressed with the quality and level of service. Customer for life. read more

Took my car in with screw in the rear passenger tire. Technician looked at it and said it would be 50-50 chance of fixing. They said it would be a long wait because they were busy. I said no problem I needed the tire fixed. After over a three hour wait the car was done. I thanked them for the free service and left. Next day I see the screw in the tire. I called and was told they wrote up that the screw was in driver side tire. So they didn't feel the need to check other tires when they didn't see the obvious screw in the tire, that the technician SAW in the passenger tire when he wrote it up. Will never take my car to them again with that kind of effort. read more

The employees at this location are amazing. Quick and careful. Customer safety is very important to them. I came in with an emergency situation that they handled efficiently but I also felt that they truly cared and wanted to be sure I was safe. I will bring them all of my business in the future and recommend them to everyone I know. read more

If I could give more stars I would!!! First off PETER!! what an phenomenal human being! He greeted me with a very welcoming smile and with the energy to match. I needed a new tire(s) but could only afford one, but PETER!! Literally wouldn't let me leave with my tires the was they were so he gave me one tire after purchasing the tire I thought I needed! I cried! Bc he didn't have to and he did it with no hesitation. It wasn't just him his manager Will agreed and allowed him to continue with the transaction!! I will forever be loyal to y'all thank you so much read more

It's 5:30, it's closed. I drive up with a nail in my tire. It's 100 degrees outside and these guys are obviously ready to go home. Roger Torres went to talk to manager Bill Guy and he came out with a smile on his face, took my keys, sent me into the AC of the already locked building and took care of my tire. Obviously not the ideal Saturday situation when you are ready to get off work but this is true customer service. SO APPRECIATED. Kuddos to these awesome people! Thank you read more

Discount Tire - Tires Near Me - Wylie, Texas

Would not buy tires anywhere else. These folks have a squared away operation no matter which store you go to. Today new tires for the 5th wheel. Secure in traveling anywhere knowing they are not far away. read more

This past week we had an unexpected flat tire due to a large nail. Discount tire worked us in first thing in the morning and the car was ready a few hours later. Friendly and fast service. They didn't even charge us for the tire patch!! When it is time for new tires we will be buying our tires from them. read more

My tires were so low on tread and I made an appointment same day and got all my tires replaced.It only took 30 minutes to have all four tire mounted and balanced.I appreciate the team here in Wiley.I live in frisco and I would go out of my way to come here again,one of the best experiences! Bill the store manager is running a tight ship and making sure the experience is top notch. Thanks again guys read more

Discount Tire - Clean environment and friendly staff - Tires Near Me - Wylie, Texas

A BIG shoutout and thank you to Richard for his kindness. I had a damaged tire on an 11 month old car and they didn't have it in stock. I needed it that day and the dealership had it in stock. He put a loaner tire on my car so I could drive to the dealership to get a new tire. It was a stressful day for me and he was beyond kind and helpful. THANK YOU, RICHARD!!!! You are a special person!!!! read more

Lied to my face 2x by two different people Told it'd be an hour by by two people and an hour went by and my car was still in the parking lot. After asking about it they magically found time to work my car. After completing they bring it to the front for you. NOPE They parked it all the way in the back and was told oops we just filed it away and forgot to bring it up. THE WORST! read more

Came in to buy 4 tires and 4 wheels for my Nissan Altima 2 door coupe. Dillon took care of me and did a good job. However, things didn't go smoothly at first. The Discount Tire at 3081 Longtown Commons Dr in Columbia, SC was supposed to deliver 3 of my wheels, but failed miserably, failing to take responsibility, and blaming Fed Ex. A lot of shady business practices is going on there. One of the wheels that they were supposed to ship arrived in Mesquite, TX, and guess what? The box was EMPTY!! How do you not know that a box that weights around 30lbs is empty? Who's managing that store? The 3 stooges? Dillon finally gave up on that store and he got another store from Colorado to ship my last wheel and it arrived in a timely manner. So, yeah a long stressful ordeal, but I'm happy with the end result. read more

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I had a tear in my tread yesterday and when I came in I worked with Woody to find the set of Nitto tires I wanted. He didn't have them in stock, but went out of his way to have the delivered from another store on the same day! The level of customer service I experienced here from Woody and the team was next level and I would recommend them 100% to everyone. I will always do business with Discount Tire because the service and the product beats EVERYONE! read more

I was very impressed. He listen to my needs and gave me several great tire options, none being the most expensive. I made an appointment and they did the service quickly and I was kept informed of the status with their automated texts. Also, the staff was very friendly and helpful. I'm in a wheelchair and they accommodated all of my needs. I will continue to use this Discount Tire location read more

Expect up-sale of tires at all Discount Tires. For the past hour I would see their employees do the upsale talk to everyone even to someone with tires under a year old. read more

Was tasked by the husband to handle a rim situation...which was NOT in my wheelhouse (see what I did there?)... I went to discount tire and was incredibly fortunate to get Roger Torres on the phone. He spent a ton of time talking me through options and choices before I'd even gone into the store. When I did go in, he was SO kind and knowledgeable. I felt like he was able to help me, not talk down to me, and ensure I was making the best decision, again, one I wasn't qualified to make. It was an expensive decision and he made sure I know all facets of what I could do before I made it... He then personally went and picked up what I needed and made sure it was all handled quickly and also done well. I am so thankful I grabbed his cars b/c he will be my go to guy from now on! read more

Due to construction in the wylie and Plano area I got several nuts and screws 9n my rear tires. I had planned on buying 2 of a certain tire since I have a performance car. I was met and treated within 5 min of walking in. I explained what was going 9n and was offered different tire brands if I needed that day ( what they had in stock they will order what you need but it's better to make an appointment) I waited an hour there were customers ahead of me again I was a walk in. They took my rear tires off took the screws out and either they didnt leak ( my tire pressure lights kept coming on that's why I went there) or they were patched I was NOT charged. Something about a safety thing. This was my first time at this location. I usually go to garland on 78. But when i need tires i might give this place a try. read more