Quick...efficient...good price..friendly...honest..professional…read more. Walk in welcome..would definitely recommend to my family and friends.

I've been here 2 times and both times i got 10 out of 10 service. They took care of me immediately…read morewith smiles and a great price.

Great service and great staff! Always addresses my car needs with care and attention.read more

Managed to beat nearby national chains in professionalism, time of install and price. Easy…read morerecommendation over anything else nearby.

Took my VW for a service and they did it really quick and profesional. Definitely would recommend…read moreto anyone that has a European vehicle

From the owner: Looking for reliable auto repair in West Jordan? JP Automotive Repair offers expert maintenance and…read morerepair services for all makes and models, with a specialization in BMW, Porsche, Audi, and Volkswagen vehicles.

The staff is so kind and respectful to everyone. The service was quick and efficient. I definitely…read morerecommend ordering your tires online and make an appointment. They called me and said even though I had an appointment I could come in sooner because they had the tires ready to go. I know nothing about cars and they were so patient in answering questions and recommending only what I needed. There was someone who came in and only spoke Spanish and the guy at the front was quick to realize and grab someone who spoke Spanish to help them. Customer service was incredible and I'll definitely be back.

The waiting area is all brand, new and updated. It is beautiful and spacious…read more First off, Gonzalo did an amazing job taking care of my issues. I truly feel as if he understood my tire problems and was sympathetic to the urgency of the situation. In my opinion, he exceeded regular customer service practices in helping me. I am no one special. So having Gonzalo and his boss both be willing to help me out was very kind. I'm so grateful and impressed. Thank you for your advice and valuable service.

I took my Lexus in today because the dealership told me 2 months ago that my brakes were almost…read morecompletely gone and would need to be replaced very soon. The price the dealership wanted seemed completely outrageous so I took it to BigO. I'm so grateful for their honesty apparently there was nothing wrong with my brakes, Romero said I had 8-10,000 miles left on them and recommended that I wait. They could have easily told me they needed replacement and I would have believed them. if you are looking for an awesome place to get car repairs done I highly recommend this location. It's so rare these days to find someplace this trustworthy who doesn't try to take advantage of women. I can't thank them enough.

I have been dreading going to get my oil changed and tires rotated because it's always an ordeal…read moreand takes up a lot of my time. We only have 1 car for my household, so when it is having work done on it we are trapped for the time being. Anyway, I scheduled an appointment for 10:30 Thursday morning. I arrived at about 10:36 and all of the associates were busy so I waited and then when I was called over I checked in and gave them my keys. I was offered a free alignment check at this time and I accepted. I did let them know I had to stay and wait for it, but was not given an estimated time frame for it to be completed. There were a few people upstairs waiting as well, a woman who was there before me said aloud that she had been waiting for over 2 hours for a tire repair. She said that it usually goes quicker if you have an appointment, but that was not my experience. I waited for about 1 hour and 45 minutes before I went to ask how much longer I should expect and the associate who helped me previously said he would go check, it took some time as I guess it was all the way across the building, but he came back and said the rotation and the oil change were done, but they needed to lift it up to do the alignment check, which I was fine with until I asked how much longer that would take and he said 'oh not much longer, maybe 45 minutes' and I replied 'pass' because I was not spending that time for something I didn't even ask for or need. (I'm sure it's like a sales pitch thing to check the alignment for free so they can tell you it's off so they can charge $75+ to fix it) Anyway, so he said he would tell the guys in the back that. About 10 minutes later he comes looking for me. I pay the amount and he slides a car key that is not mine across the desk. I let him know that is not my key..... so then he had to figure out where my real car is at. He was quite flustered by this point. Another associate who was on the phone said to go around doing a whole refund and waiting days for the amount to be issued back, just to keep my payment for Becky's car and have Becky pay for mine. They had to type in some coupon codes or whatever to make them the same price. And ultimately I don't mind that because it was for the same price, but it just was handled a little bit unprofessionally and made me less confident in the establishment and how they handle things in general. Then when I saw my car pulled up outside and the key was handed off to the front desk guys I walked up and waited patiently because they were both talking on the phone. My key and the plastic folder thing with the paperwork were temporarily misplaced because of inadequate multitasking. I wanted and needed to get out of there. You can see and hear that they are busy, but something is up. I don't know if they need more workers in general, or just need to re-work the organization and flow of the work. The warranty on the tires was/is nice and the free tire rotations, but ultimately the amount of stress and wasted time to have regular maintenance done is really pushing me to not purchase any more tires from Big O. And I surely won't ever be back for an oil change. (Other places do them in 15-30 minutes) I have had 1 good experience and several (3-4) not great experiences in about a 3ish year time period so do with that information as you will.

Mark and his team did a fantastic job taking care of my vehicle needs. I drove over 1,300 miles and…read morenoticed that my oil was starting to leak under my vehicle. I was hoping it was not anything serious. I am extremely selective on who touches my vehicle since it's a Sweden branded vehicle. They took care of me and only charged me for an oil change to fix the leak to the gasket which was extremely reasonable. Needless to say, this economy has been rough lately for 2024 and I was not looking forward to a $500 repair and instead, it was only $90. I will return again if I am ever in the area and I highly recommend them if you are looking for a reliable mechanic.

We had our vehicle towed in to get it checked because the "knock" sensor went off and the check…read moreengine light was flashing. We were told it needed a new engine, although they didn't do any diagnostic tests on it except to read the OBD II code. We wanted a second opinion, so we had it towed to Ken Garff's service dept (downtown SLC). After they did a full and thorough inspection and diagnostics, they told us that the engine DID NOT need to be replaced. The issue was that the "knock' sensor needed a software update. We will NOT return. Cost for new engine @ Hillside: $7,600 Cost for new engine @ Ken Garff's: $5,500 Cost for diagnostics @ Ken Garff's: $190 All we had to pay for was the diagnostics @ Ken Garff's

I went in recently to get my car aligned. I was told early on in the job that there was an issue…read morewith a bolt and it would take additional time, if they were even able to take it out. After using a torch they were able to align the car. I was still only charged the price of a normal alignment, and was told this was because I was not given an estimate or labor cost before fixing it. Recognizing this job required much more than a normal alignment, I'm very pleased with their service and would have been paying more. As I waited in the shop I saw the way they interacted with other customers, professionally and honestly. They gave clear timeframes and let them know their options. Highly recommend this local shop.

They are knowledgeable, helpful and good price. My 4 tires and front brake replacement they were…read moreover $300 less than the other 2 places I usually go to get repairs/tires. I am happy a friend recommended Clayton Tire Pros. I will be recommending them and coming back when I need new tires. My Chevy truck has 180,000 miles and planning on putting many more on it. Maybe I will wear this set of tire out in 65,000 miles.

I would not buy from these guys I bought two used tires and then don't stay aired up. They quoted…read moreme $200 but when I got there they didn't want to sell them to me for the price and I had to argue with them about me calling first. Do not buy from these guys they will rip you off

I came here five minutes before they closed for them to help me with my Lugnuts on my car. I was…read moredoing my own brakes and couldn't break the over-tensioned Lugnuts on my own. The staff immediately helped and were super responsive and kind. I really appreciate the service they provided when they didn't have to. That alone has earned my support for this shop and this positive review.

My daughter took my car in to investigate a noise and was told it needed alignment, lower ball…read morejoints, control arm bushings, left and right lower control arms, rear brakes (pads and rotors), rear calipers (both sides), front struts, and rear shocks to the tune of $8300+. Thankfully, she didn't have the work done. She brought it home to me and I inspected it, Put rear breaks on (rotors and pads) and found nothing else wrong. Just as a double check, I took the car into my regular mechanic and had him go over the car and he also found nothing wrong. STAY AWAY FROM THIS SHOP!

Jared was super helpful and kind, super quick and attentive with everything! This is the kind of…read morework you hardly see anymore, amazing service.