Very much appreciated the free check of my tire sensors. They were all good. (Dealership wanted to charge $250.00 diagnostic fee!!). They also filled my tires with air to proper level and the low tire symbol stopped showing up on my dashboard. Great service and friendly too. Was in and out in no time, read more

They're always top notch in product, service and warranty. If it's a long wait I walk over to Barnes and Noble and have a snack and read.

It's a little things that make a business what it is. Shout out to Reese, who was extremely courteous and helpful and aired up my tires today. He also let me know that it is about time for me to get new tires. There was a very long line of people needing air in their tires, but he was still extremely patient with everyone. read more

Excellent chain.... Very competitive pricing. Convenient, professional and fairly timely. I've been using them for over 15+ years. I buy tires every 2-3 years for both vehicles. Only thing to watch out for is some locations push too much. read more

Always come here for my new tires maintenance and repairs. Super quick great service they are always working and energetic. I came from another state and just as happy with this location as the other. I have to do better getting names, but no complaints today and would fully recommend. I do speak up in other reviews when I have issues and have no affiliation with this location or Discount tire. Will return and got a great deal on tires today, forgot my road hazard so the jinx will get me for forgetting. Never need it when I have but when I don't I end up needing it and a huge waste of time when I don't. Hankook was my set today, going from Goodyear, but always love my Michelin when they have my odd size tire for my hybrid. read more

I purchased new tires with the road hazard warranty in November. Got a nail a month later. They patched /plugged the hole. Tire wouldn't hold air. They reluctantly replaced the tire after I pitched a fit. Then they had the nerve to want to charge me for another road hazard fee on the new tire. DO NOT GO TO DISCOUNT TIRE!!! Waits are long. Poor service. read more

Thank You! Thank You! Discount tire Waco and Joshua deserves 5 Star service feedback. I Had a last minute tire repair. Needed to get it done and being the last part of the day also. They replied no problem. Friendly and straight forward service and such great help from Joshua! Thank You again! We will definitely be back for New Tires and Service needs in the future! I Highly recommend Discount Tires Waco and Joshua in sales. I Really appreciate Good People and Good Quality Service. read more

Way better than RNR. Half the price, no convoluted rental agreement, better inventory, and road hazard insurance actually covers the tires for the useful life. Great service and have technology for A+ customer support and communication. read more

On a road trip with minimum time to spare when the worst scenario occurred, a flat tire. This location was able to help us in record time! Our tire was changed and we were back on the road in 20 minutes! We are extremely grateful for the fast service and would not be where we are today (the road) without discount tire. read more

I always return because they check my tires for free and refill the air as needed. The cost of the tires and the cost peace of mind knowing that you have good tires makes this place a real gem. Most of my friends only go to this place. read more

They never want to fix a flat. It's always " you need a new tire". People have been fixing flats for years, but discount tire has refused me the last few times, so I don't trust them. They are not for me. read more

The friendliest service!!! If you get your vehicle to them before 6pm when they close, they will fix it that day, which is amazing!!! Highly recommend them! read more

I am not from Texas was getting a birthday present for my mom, the service at discount tires is perfect, DO NOT GO ANYWHERE ELSE I had two flat tires I was worried about getting back home which is in a different state and I was anxious, and worried but Jonathan was extremely helpful I was worried they might close and not get to my vechial and I was worried about getting home but he was very polite, and his customer service skills were very very high standards he easy my worried and help me get the right tires for my car and made sure I was good to go to drive on, and he made sure everything was perfect and everything was good to go for me, if you ever go to this location I would say ask for Jonathan he needs a raise, we need more people like Jonathan in customer service area keep up the good work read more

Went for a simple plug,and tech said they cant fix it,and that there was also a bolt in the tire. After showing me the bolt,which was acually a rock,and easily removed,he said the nail was at an angle and couldnt be repaired,and that I would need a new tire. This is all without removing the tire. My tires are worn,but well within being legal at 7/32. Decided right then,theyre only thought is selling me tires. Not an honest repair,or customer concern,but new tires. Thanked him,told him I was done as a customer. Went to another shop,who pulled it out,and found that it had rolled,and not actually punctured the tire at all. Have been a discount customer for over 10 years,but am done. Terrible financing company and now bad service. No reason to stay. read more

Hmmm, three hours for one tire to be replaced is unreasonable. Make sure that they calibrate your tire pressure sensors and not give you elementary school reactions. read more

They are always busy but professional. The only complaint I have is that they want you to fill out the registration card but don't give you the DOT id. This can be easily done by the computer. Hope they fix this problem. read more

SCAMMERS........ VERY DISAPPOINTED IN THIS STORE. Car sensor was not on or blinking. Went to store for 2 front tires. Got them replaced. Went to store, got back....... Wife picked up keys and went to car. Front tires were low. Low tire pressure sensor was on in car. They checked the tires and somehow the rear 2 sensor failed......scam. Now I am being charged to replace the rear sensors. They parked the car knowing the indicator light was ON. Failed to tell my wife. Failed to retest the sensor after new tires were installed. These people at this store scammed us good. Never going there again. Danny who works there was back pedaling when I was questioning the light or retesting of sensor. Nope..... They just parked it in the back and charge us later. read more

Jonathan was extremely helpful and facilitated an efficient tire change on a busy day in the store after we had an unexpected flat on the 35. Much appreciated! read more

Caught a screw in my Tire on a jobsite, I came in to get it fixed being that I had the warranty to fix damaged tires. They said they fixed my tire and the next day it happened to be rainy and when I got to work I checked my tire and the screw was still in it and you could see the air bubbling out of the tire due to the rain. HIGHLY frustrating. I would not recommend this shop read more

Came in to get a tire swapped from my spare onto my front wheel. I came out to my car the next morning and the wheel was a little flat so i filled it up. And i opened my trunk to see that they hadnt mounted the other tire back on my spare because it was too old. So i went down to a random shop to get a spare just in case . Unfortunately discount didnt check to see if the wheel would hold air. So i got a flat a couple hours into my trip to new mexico I changed the flat and took it to a discount along the way to see why my tire went flat. They had spotted a crack on my wheel and told me that the tire should have never been put on and the wheel should have been inspected to avoid this. So at this point i was thinking they knew the tire wouldnt hold air but still wanted my money . I contacted customer service and a few days later i got a call from Marcus , he was very nice and was able to make the best out of the situation. Thanks again read more

Customer service was excellent! The service was quick! I was traveling from out of town, and they had me back on the road in no time!

Hi I have done business with Discount Tire for almost 30 years and never been really let down. This location though has been frankly the most easygoing and in my opinion a very honest place to do business. I went to another nationwide tire company before that did do some other repairs but primarily sold tires. That was in Houston. They told me after selling me tires that I needed my gaskets replaced. I went to my family mechanic who told me that that wasn't the case at all. This location is very efficient and even when crowded I felt like my wait time to be served as well as my car being serviced was appropriate or exceeded my expectations. I recently had a flat and they didn't put pressure on me to buy another tire buy an additional tire etc or pay a warranty fee like some of their other locations. They honored their guarantee with a cheerful smile. If I had to describe them in a sentence it would be " they put the customer first with a smile on their face. read more

Discount Tire - Was there yd they fixed my problem and noticed they are currently hiring. Sign outside business. - Tires Near Me - Waco, Texas

Since this store opened I have had my families tire needs taken care of by Paul & his team. Paul has just retired & the performance of this location has continued to shine in every way! The finer points for me; they never have tried to over sale me tires. They focus on the problem I am having then give me solutions. They always give me more than one option while making me aware of any rebates or specials. Always giving adjustments or replacement with certificates when damage by road hazard applies, No question. Darren just helped me with two tires that had nail damage. It was nearing time if not past time to do a full replacement. I was honestly just trying to make it a little longer. He understood. Unfortunately one of the punctures was un repairable. He explained with professionalism what, why & offered a few solutions. I have been a Michelin tire person on all my families cars but he sold me on a set of BF Goodrich tires mud snow all terrain tires with a promise to replace if not fully satisfied. I purchased for cheaper than any competitor had listed then added certificates of road hazard on all four and they were still cheaper than any local competitors.. Darren Promised performance and value and delivered. The ride, lack of any road noise, handling are all exceptional. Three days later I picked up a double pointed fencing nail in my rear right tire. I expected a patch. When the finished the installer informed me The double puncture made it unsafe to patch. New tire at no charge, no questions asked, with my road hazard certificate. Outstanding fix by his pit crew and I was quickly on my way! They are very busy, I call ahead for appointments when I can but this locations teamwork a concern for its customers makes any wait worth it. I have never ever been disappointed here, I cannot say that about many places. Keep up the exceptional work guys, I would easily say this is the #1 location in Waco if not nationwide! read more

Discount Tire - Darren and crew diligently helping customers - Tires Near Me - Waco, Texas

I had a nail in my tire and they helped switch it out. They were professional with very quick and awesome service. Thank you discount tire!

Overall, everyone was really nice! The place is busy so there is often a wait but booking an appointment helped speed things up. Many of the services they offer (patches, rotation, and filling air) are free, which is great! Overall, very satisfied with the service! Will continue to come back read more

So thankful for this place! Amazing service and a great team. We had a flat on the way back to Dallas with a newborn and two dogs. They were so helpful and efficient knowing the situation. I've always used discount tires bc it's been so simple to keep maintenance done and great warranty's but the extra service they did today was just so appreciated! read more

Bought four new tires from discount tire I did not know my rear tires had to be aligned they put four brand new tires on my car and two months later montage is no more good I had a blowout now they will not replace them cuz it's not their responsibility to know about tires all they do is put tires on your car and that's it such a waste of money read more

I pulled up to Discount Tire at 5101 W Waco Drive this morning with my check tire light on. The young man working the free air lane was really awesome and had all four tires aired up in less than five minutes. He was very polite and courteous. Didn't even have to leave my vehicle. This is an awesome service Discount Tire offers especially on mornings like this when the temperature is only 41 degrees outside. I will definitely use them in the future for my tires. read more

Horrible Experience!!!! Was informed at check in that I would have to drive my suv in and out of the bay at the waco discount tire location off waco drive. Then they forgot that I wanted to keep the old which arent that old tires. They were going to put in one in each bag and then put In the back of the suv I had asked one of the techs who turned out to be an assistant manager if that was a safety violation driving our own vehicle in and out of the bay and he snapped your luck we are even open. So today I get half way to Bryan Texas 50 miles mind you and the steering wheel starts shaking. Arent they allowed to drive the vehicle after putting new tires on for a safety check? I have called and left messages twice but no response. Smh and not a happy camper!!!! read more

I got all 4 tires replaced after one of them blew off and they were all really in need of replacement anyway. When I walked into the store, they took the time to explain their rating system that shows how worn down the existing tires are, when they should be replaced, etc. I had a very smooth experience and the staff were very friendly. They let me know that one of the tire pressure sensors came off and gave me the option to replace it or take it to the dealership to get officially checked out since only the rubber outer was broken - no pressure from them to replace it on the spot. The waiting area is a bit run down and dirty with not much of a coffee station, but there is free water and plenty of seating. You should be in and out of there within an hour, so it's not a huge deal. read more

We had a new tire that needed to be replaced. It took over 3 weeks to get the tire in. They didn't actually place the order the first time. When the tire finally came in, they said they would get me in and out fast without much wait. Bull crap! It took 2 hours before they even took the car in to replace the tire. I even told them I needed to have the car to pick up my son in an hour and a half. I guess they didn't care about that either. I feel lied to. They could have at least comped us something for the trouble like certificates, but no. We have used discount tire for years but this location is dead to me. read more

Awesome service and very friendly workers but the wait is kinda long. We had a nail stuck in our tire because there's so much development in our area. Now it's perfect, fixed and ready for the road again! read more

First time here. Had Ann appt. They were prompt with a crowded wait room. Very impressed. Enjoying the background music; present but not overbearing or loud. Thanks. read more

Went to discount tire for all 4 new tires on my vehicle. They didn't have the ones I wanted in stock so they had them sent over from another location. I dropped my car off in the morning and when I went to pick it up at 5pm, it was still sitting in the same spot and had been skipped over somehow. Very frustrating but the staff was very friendly and Colton did everything he could to make things right. He had several guys working on it to get it done quickly and even gave me a significant discount for their lack of organization. Definitely giving them my repeat business. read more

This has been a great store in the past but our last two trips here have been really bad. My wife had a scheduled appointment to repair a tire and it took more than 2 hours past her scheduled time - they hadn't even started on it when she checked with them after 90 minutes. Then today, CJ took my truck in to also repair a flat, as a walk-in, and they were done in less than an hour. They actually put the spare on because I'm planning to buy new tire later in the week. But not so fast - they replaced the wrong tire. 30 minutes later I was on the way. An Asst Manager offered to help me with pricing on new tires after I asked for that. Really service here has gone down hill. Will update if there's a positive outcome. read more

Amateurs.... I've been back 4 times for a tire vibration issues in 3 different cities... they can't figure it out! MAYBE ITS THE NEW GOODYEAR TIRE! I can't keep with traffic because the vibration will make you sick! They are nice enough and seem like they want to make it right, but they don't want to replace a new tire! DON'T BUY GOODYEARS! Don't make Discount Tire your primary tire store! You just can't depend on them! read more

Service at the front of the counter is very good. Even though they didnt have the matching tire to the rest of them they were able to find me an alternative. The story turns sour though when I get my car back. First off, the tire wheel lock was just left in my cup holder, didn't have enough time to put it away? Second, they lost my OEM tire nipple cover. I would not have been upset at this if they had admitted to it and given me money off or offered to replace it. Third, they left stains all over my seats and left my trunk totally disheveled. Lastly, I had to go back because all of my tires where at incorrect pressures. I am not satisfied at this level of service. I have been here before and found the service to be really great but this was a total letdown. read more

Each time I've stopped here I've been helped quickly. You can call and make appointments if you need one. They've been more than helpful with my calling in a thousand questions. They will rotate your tires for free with any other services or for free without another service I'm sure. The men there are helpful and very quick. They do tires and not much else. They do at times have sales on certain brands at certain brands. read more

Always busy, but always helpful and professional. Plan ahead and arrive 15 min or so before they open for the fastest service.

I had Michelin Pilot Super Sport tires put on my car last week, and while the tires are great, the service left something to be desired. The staff were not very knowledgeable on the performance tire selection, and I had to guide one of the employees through their own website to order the right tires! The tires took about a week to come in, and then when I took them to be put on, it was around an hour wait. Not too bad, but then I walk out to my car to find they had not even cleaned off my wheels. That was a really poor display of customer service. I spend over $1200 on tires, and you can't even clean off the grease you left on the wheels? The staff also seemed very rude, and seemed in a rush to get me out the door after getting my money. I was extremely disappointed, and assure you I will not be going here again. I will pay more just to avoid this place, and actually get a good customer service experience! read more