Booking an appointment in advance online is the way to go. I have encountered Berto a couple of times and he has been especially helpful. The whole team has been attentive and aims to please on recent visits. Their new air check station is quick and helpful to get your tires to proper pressure and view for any irregularities. Takes a couple minutes and it's free. read more

I'm disappointed to write this because I've had good experiences here before. I came in Tuesday at 1 PM after finding a large piece of metal stuck in my tire, only four days after buying brand new tires. While at the shop, I noticed multiple chunks of metal on the floor. When I mentioned it, staff said it was their own materials that sometimes end up in the street, which is concerning. I was able to replace the tire, but had to repurchase the warranty. There definitely needs to be better cleanup and maintenance to prevent this from happening read more

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These guys are completely shady. The last two times we've brought tires in to be rotated they've tried to sell us new tires. The first time my wife brought the car in for a tire rotation less than 10k miles after we bought the tires. The second time my son brought a different car in less than a year after buying tires. They actually showed him tires from an entirely different vehicle!!! Do not buy your tires from here. A separate time they left a huge scratch on the drivers side seat. Of course we don't take pictures of our seat, so there was no way to prove it. read more

I've been to Discount Tire locations before, but this one stood out. Service was fast and efficient, and the staff took the time to explain everything clearly. Had a flat and they walked me through all my options without pushing the most expensive route. No pressure at all. Easy to schedule an appointment online too. read more

Had a flat and needed a repair or was going to change the front two of the price was right. Ended up getting two new in front but price was more than a couple of other spots but they had tires in stock. Had towed over already so I went with them. They did get it done in a good time so I am pleased. Last time coming to this location was bad, bad, bad as far as the front of store customer service. I vowed never to come back but gave them another shot and it went pretty well. This was the only location I have had issues at but seems the personal is different and I was treated very well. Clean store and seems to be organized. read more

Discount Tire - Had good customer service this time! - Tires Near Me - San Marcos, California

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Like shockingly nice. This morning I got in my car and it said flat tire. I thought maybe the tire was just low on air, nothing massive. Got to work and saw the nail. I always go to discount tire but usually the one in Escondido but I work in Vista. This one was the closest anyway I get there. Everybody is super nice. They checked my tire, sprayed some water on the tire and yep it's got a leak. The guy tells me 6:20 PM and I was out of there at exactly 620. FREE, 2 nails... Everyone in there was really nice even the customers. The bathrooms are clean. The place is immaculate. This is going to be my new place. I'm never going to Escondido again. read more

Discount Tire - Saw this beauty when I got to work - Tires Near Me - San Marcos, California

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I had just had my car looked at nearby at a repair shop. They let me know there was a nail in my tire and that it looked like it could be repaired. I took it to Discount Tire since it was close by. They were pretty busy and they told me it might be about an hour for my car to be looked at. They have a waiting area with plenty of seating. They pulled my car in one a spot opened, were able to repair the tire, and brought it back out to me in approximately the 1 hour with no cost! They we're very helpful and nice, and got me back on the road! Highly recommend for any tire issues. I've also purchased tires from them in the past and it was extremely reasonable prices. read more

I'm unsure why they released our car with my tires low pressure The signal on my Tesla clearly shows the air is low on the screen. This is unacceptable and not safe especially we driving far read more

Discount Tire - They didn't add air to the tires - Tires Near Me - San Marcos, California

The gold standard when it comes to what a tire shop experience should always be for the customer. I live in Mira Mesa and needed some rear tires. After shopping around, Discount Tire San Marcos had them in-stock and an appt available. Online appt was seamless and I was in and out in less than 45 minutes. Fast forward 8 months and I now needed new front tires. Went through the same process and had the exact same customer service experience. These guys are top notch. No upsell, no drama. WIlling to drive the extra 30min to get this level of customer service. read more

They've been taking care of me for years. But nowhere near the way that they took care of me recently. The level of care and Customer Service I received exceeded any reasonable expectations. Esau is the man. He's an asset to this business. I hope that his employers understand how much he understands his customers. Thank You read more

I've gone here a few times and they are always straight-forward and efficient. Sure, they do try to sell you tires - but there isn't an uncomfortable amount of pressure to buy. I highly recommend this place! read more

Great location, and great staff! Came in today without an appointment and was greeted by Alex at the front desk. Needed tires rotated and balanced on my work truck. Joaquin came out and informed me of the work that was being completed. Only took 30 minutes without an appointment. This is the only discount tire that I will go to. Friendly and professional staff. Thanks guys! read more

Excellent service from start to finish! Ramon answered the phone and guided us through the whole process, making everything super easy and stress-free. When we arrived, Alex took great care of us and quickly checked our tire. Instead of trying to sell us something we didn't need, they patched it up and didn't even charge us. Honest, professional, and kind--rare to find these days. We'll definitely be coming back for any future tire needs! (Sebastian says Thank you! ) read more

This location is the best! Super affordable tired, great customer service and clean environment. They newly remodeled everything so the waiting room smells great, air conditioned, comfortable seats and clean restrooms. All the employees are so helpful and knowledgeable. read more

I went in recently with a screw in my tire. I'd purchased my tires from Discount so I knew they'd take care of me! They suggested new tires because they are in rough shape (I drive for Door Dash), but I'm broke so I didn't have much to work with. They found some used tires for a fantastic price because they were more concerned for my safety than making a sale. So grateful for this crew! read more

Highly recommend! I came to Discount Tire after having a terrible experience at Evan's Tire across the street. Don't waste your time over there. Come here and talk to Joe! They'll take care of you in no time! read more

They were busy but they were efficient. They got me in and out relatively quickly. I appreciated how the crew in the lobby gave regular updates and greeted everyone in the lobby. Simple communications like that go a long way... read more

I had to buy 2 tires since my 2 front tires was already totally badly worn out. Took me a while before i can take my car to buy new ones . Decided to come here for tires since costco was a bit pricey. But before that i had to check the Reviews of Certain location just to make sure i wouldn't experience something aweful. So far i wasn't dissapointed at this location. Brought in yesterday. Waited for long due to i came too early before my appointment. But they finished it right away. Put the new tires and did the rotation. Didn't last for i guess 30 minutes. Done it fast. I was surprised how fast they worked and it was a busy day. They had a lot of customers waiting. Highly recommended. I am the type of customer who always rely on REVIEWS. read more

The whole process was so easy. I had a tire that kept going flat no matter how many times I filled it with air. The process of scheduling the appointment was so easy online and they send you text reminders and confirmation. The Discount Tire team checked me in very quickly and was very kind, amazing customer service and was able to resolve my issue. Would come here again for any tire inquiries. read more

If you go here just expect mediocre service, upselling and incomplete work. Went for tire rotation and they decided not to fill up my tires with air. Cool read more

I turned to this business to take care of my tires, and they delivered. From start to finish, the staff was kind and treated you like they actually cared about you. The communication was excellent. I got a quote from Diego, then worked with Esaul to get it set up. They kept me updated every step of the way. The team here had me back on the road in less than an hour with 4 brand-new tires that they ordered for me and had ready to go at the time of my appointment. I was very impressed and happy to give them the business. I felt their price was very fair even though I paid extra for the higher-quality tires I had before. read more

Amazing service! Tristan was so helpful And literally the best. He got me in and out in 15 minutes for two new tires !!!

I had called and made an appointment to get my RV tires checked and add extensions before I went on my trip. Was told I didn't need an appointment. Service person did not seem very Pleased with adding the extensions. I had to reiterate several time for him to secure the extension as it would bang the rim when driving. It seems he was not happy about doing the work or maybe because I'm a female. I didn't see him check the rear and front tires pressure after he was done adding the extension but he said he was did. After he said he forgot to check the front tire pressure. If he would have checked the rear I wouldn't have had all four rear tires flat after I took the Rv home. I was in a bind with all 4 tires totally flat. If they had an issue servicing a female or adding extensions they should have mentioned it when I had called them for the appointment. I had to call Rv towing to come and fix all 4 of my rear tires. It's lucky I was not already out on my trip. read more

My friend just took her car in to repair a tire with a screw in it! These guys took great care of her! They recommended she replace her 2 rear tires as well, it was a safety concern. It wasn't within her budget to do so today, so they just said come back when you can afford it. When they brought her car around after making the repair, they had replaced her rear tires with 2 gently used ones at no charge! Kindness for the win! Thanks Discount Tire guys! read more

A slow leak in my front passenger side tire brought me in. I bought 4 new tires here about 5 months ago so this was covered under their warranty. Appointments are really easy to make online...and the best part...once you check in, they'll text you status updates. I was in and out in 45 minutes. There was a nail in my tire. Patched. Air pressure checked....done with a smile. Easy peasy! 5 stars! Highly recommend! read more

What can I say about discount tire that hasn't already been said? They are friendly, receptive and reliable. I came in because I had a flat tire. They fixed it in less than 1 hour and can you guess what the price was.... IT WAS FREE! As someone who worked in the tire business I am amazed it was free, and they do a patch and plug to repair the tire! 100% happy with every interaction I had with them! read more

Discount Tire - In my tire - Tires Near Me - San Marcos, California

Tried emailing them about how I have a jack stand dent on my skirt car since I bought I've done all my own work myself emailed them to ask if they had pictures before and after of my vehicle with no reply I'm not saying I wasn't happy with the price and service just the fact that damage was done and I got no response or even questioning was asked on their part just brush off the shoulder it sucks cuz I can't trust this shop to treat my care with care or even respond. Damage is done and by the time I found out and responded I feel like I'm out of luck now I have to fix it myself or pay out of pocket a big fee now I can't trust these guys take picture of where they lift your car up before hand or watch them especially for gti r you have to lift them in a certain way. Just make sure you take precautions because reaching out they will not respond making you think like your the problem. read more

I've been buying my tires for my cars and RV for the past 20 years from America's Tire, thay always did a great job. After I moved to San Marcos I found they are known as Discount Tire here, and I went in to have them rotate and rebalance my tires. I was in and out of there in under 30 minutes. Great location, clean property, and great people. read more

This location is very well managed! It runs efficiently with how busy it is, the gentlemen working there are kind, knowledgeable, and helpful and do their best to get you in and out as quickly as possible. read more

I don't know like anything about cars, I just got new tires in January and I ran over a nail a couple days ago, I had no idea what to do so I came into Discount Tire. I was greeted so kindly by Tristan! He truly is the best and was so helpful. We also had a really good conversation he made me feel comfortable even though I normally don't like doing things with my car! read more

My tire pressure light went on. I went to discount tires it looked crowded it was after 5 pm. I walked up and asked if they have time to check my tires. The gentlemen helped out right away went to check my tires and he said it's low . He asked to pull up "free air check"and I got air in my tires. It was so fast and easy! I asked the worker his name. Thank you Ramon ! It was great service . I will recommend my friends to this location . read more

Value, is a given at Discount Tires, San Marcos. It is the kind, informed and professional demeanor here that always sets it apart . Today, I had the pleasure of working with Louis, a true gentleman with a sincere sense of trustworthiness. Cars ready, gotta run! read more

I came in for a fire patch come to find out my tire separated so 13 days before Christmas as a single mom I had to purchase a tire... after going between driving on a spare from 07 or dropping close to 200 on a tire for the safety of my son and I, I put my card down to pay for a tire. The gentlemen who helped me explained its time to put money away because my other 3 tires are also about done. I agreed knowing as a single mom it may be difficult as I sit there waiting for my car to get which was done sooner than 45 mins quoted the man who helped me came back out and told me two tires for the price of one were going to be replaced and it was on them. For me that was really cool and I appreciate the man who helped me out like that. So 5 star review for sure and he gained a customer for life at the san marcos off grand. I can not start to articulate in word how cool that was I dont do reviews ever but the kindness during the holidays really meant a lot to single mom like myself. Bless the team working there read more

After getting a flat, I went straight to discount tire at 8 AM when they opened, and they were already busy with customers! Alexis helped me right away, inspected my car and flat tire. He clearly communicated with me & they had a well-kept bathroom and waiting room. The process was smooth, even though they informed me that my tire needed more than just a patch, and needed to be replaced. The appointment was completely complementary and they even bagged up the tire and wheel for me. The customer service that Danny and Alex is provided was so refreshing! Will definitely keep this discount tire in mind for my future Necessities. read more

I've been buying tires from this location and using their services for years. Very friendly staff and they are very efficient. I make use of the free rotations and air checks often. The prices are decent and they also price match, so remember to shop around if you can. I have even bought two sets of wheels from them. They've always taken good care of me and my family through the last 4 cars we've owned. Would highly recommend. read more

I requested a basic tire evaluation due to my tire pressure warning going on and off. I was able to schedule my appointment same day and they checked me in quickly. They patched up my tire within 45 minutes. The service was free and I'm super grateful considering I know how busy they are. I'll definitely be coming back here again! read more

Discount tire is better than Costco in many ways. Not all Discount Tire locations are the same, but I'm happy to say that the San Marcos location is better than Escondido. The Escondido location used to be my go to location for tires but the last few times their service quality was poor.. So when I needed four new tires I called this location instead. They had plenty of open appointments and the check-in was easy. Their office was ice-cold on a hot morning. Took them less than an hour to get me back on the road again. A few suggestions when calling about tires. When I called they first tried to sell me the most expensive ones.. Be sure to ask for other options. Also, before I called this location I checked their website and it said they had 8 tires of the size / brand I was looking for. When I called to make an appointment they said they had none of what I wanted and that the website is always wrong. That's kinda lame.. Had to wait a day to get what I wanted shipped in from another shop. read more

Discount Tire - New Cooper tires from discount tire.. - Tires Near Me - San Marcos, California

They were good a decade ago. But over the past five or so years, they can't seem to balance tires to save their lives. I don't think they care if it's good or not - just do it quickly and get it over with. This is across 4 different vehicles, and multiple sets of tires. They'll give you the car with a 3 or 4 ounce out of balance on at least one tire. Then I go back and tell them they screwed up again, and they'll fix the worst one, but if it's off an ounce or two, they don't care. No one tire is ever right on the money, so you're always getting annoying vibrations on the highway. I paid for their certificates, which entitles me to free balancing, but that's worthless. I finally went to Tony across the street at CMT, and paid him to rebalance the tires. I've gone there with multiple vehicles now, and he does the job extremely well. But think about that - the shop that sold them was so negligent about balancing them, I have to pay someone else to get it right. read more

Huge thanks to the amazing team! I arrived just seven minutes before closing, and without hesitation, they removed the nail from my Tesla and had it ready to go--even past their 6 PM closing time. And all of this at no cost! Truly exceptional service--thank you! Kudos read more

Came here to replace one tire, Joseph helped me out. He went waaaaay above and beyond service wise, showed me all of my options and communicated in a way that I could interpret. Good people exist and Joseph at Discount Tire Grand Ave just made my entire week. I will gladly be back so I can have some peace of mind on the road again. Excellent prices, extraordinary service. yo Joseph if you see this SICK TATTOO!!!! u rock read more