Booking an appointment in advance online is the way to go. I have encountered Berto a couple of…read moretimes and he has been especially helpful. The whole team has been attentive and aims to please on recent visits. Their new air check station is quick and helpful to get your tires to proper pressure and view for any irregularities. Takes a couple minutes and it's free.

Had a nail in my tire and raced to this location to be there by 5:30pm because i usually get my…read moretires here and only needed a simple patch. I got inside only to not be acknowledged. There was just one worker inside on the phone. Finally gets off the phone still ignores me, walks out to the garage part to not return. Another employee then walks in and finally asks me if ive been helped. Its now 5:45pm. I told him i just have a nail in my tire and just need it to be patched. He then tells me they can patch my tire no problem and to go wait out by the car. So I go outside and wait standing outside my car. Another employee(the original one that watched me walk in and wait at the desk just standing there) then walks to me to tell me they cant do my tire today I need to be there earlier. Mind you I got there at 5:30 and was told i would need to be there before 5pm.... An hour before they actually close just to patch a simple tire. I get that they get busy. Why they couldnt just tell me that when they SAW ME walk in and wait to be helped at the front desk is beyond me. I left around the corner to Evans Tires who also close at 6pm. They also had cars waiting but said it would be no problem since its such a simple fix. That being said I wont be back to that location again.

We took in our 2018 Toyota Prius for an alignment and new tires. Excellent service, great…read morecommunication and a true pleasure to work with. If you want to work with professionals, these guys are probably the best in the business!

Very knowledgeable. Great prices and selection for those who overland. Small business owner who…read moreknows tires.

This place is amazing. They were able to fix my tire on Sunday afternoon, when no other place was…read moreopen . They are honest , fast and very respectful. Their pricing is relatively good and will definitely use them in the future.

Quick service, was able to stay in my car with my baby while they replaced a tire with a hole. They…read moresold me a good looking used tire for a really good price. Hard to beat.

They were so quick in changing my tires! I didn't need an appointment. Walked in. The guy at the…read morefront was friendly and helped me. His name was Ben I believe. Price was $100-$150 cheaper than Discount and even Costco. They did suggest some other stuff to get done but weren't pushy about it whatsoever. I will return.

We've trusted Evans Tires for about 6 years for tire purchases, repairs, and rotations, and overall…read morethe service has been consistently good. The staff is helpful, and their tip about coming in on Thursday mornings for quicker rotations has definitely been accurate. When I purchased new tires back in November, they also pointed out wear and tear on my control arms, which I appreciated since my car was still under warranty. I took it to Honda for a second opinion and repair. My main concern is the lack of documentation. Each time I've come in for a tire rotation, I haven't been given any paperwork confirming the service was completed. As a customer, that's important--not just for tracking maintenance, but also in case any issues ever come up down the line. Since they are registered with the California Bureau of Automotive Repair (BAR), I would expect consistent invoices or service records for every visit. It would also be reassuring if they followed up on previously identified issues, like checking whether the control arm concern had been addressed. Overall, they've been a reliable shop for us, but improving communication and providing proper documentation would go a long way.

I stood at the counter for a solid 10 minutes and nobody asked me if I needed help. Nobody came to…read morethe front counter. Nothing I left..

Brought my daughter's car in for tires and a check up before a long drive. I specifically asked…read morethat the in-cabin air filter be checked and was assured that it would be. When we picked up the car, we were told that the filter was checked and that it was "fine." I had my doubts so I pulled the filter when I got home and it was black. Obviously it wasn't checked and it wasn't "fine." Called the shop to discuss what happened. They admitted they hadn't actually checked the filter and I was told I'd hear from the manager. Phone tag with the manager. Whole experience is exactly the kind of thing that makes people not trust what these shops tell them. Buyer beware.

Probably the best tire shop in all of North county!! Took care of my girlfriend's Toyota 4Runner…read morequickly and at a reasonable price. Can't recommend them enough. Shoutout to Rosa and Pedro!

Great experience today with my last minute install. Owner was also super kind and friendly. Will…read moredefinitely go to again!

I've used Chuck's Tire Center twice in the past few years (recommended to me by a mechanic) and…read morethey are always very nice and their prices are competitive. I also like that their center is in a quiet area of Carlsbad--so many tire places seem to be on the corner of an insanely busy intersection, so I appreciate how easy it is to pull into the lot at Chuck's. My most recent visit was for a tire that was losing air. Though they said it was challenging to find the hole at first--as it was so tiny--they persisted and repaired the area for a very reasonable price.

I called in a few hours today inquired if I could make an appointment to come in and the lady on…read morethe phone said to just come in that's first come first serve and to just give her a call ahead of time when I was coming so that they knew so now I picked up my son from school. I'm on my way there. I called them same lady to pick up and she says oh sorry we can't see you at all and I told her well. You told me that it's first come first serve she was like oh we're very busy right now so I'm never gonna do business with these guys again this is absolutely horrible.

Edgar & his team will take care of you very well! He took care of my girlfriend's sedan & my truck…read moreas well! I truly recommend this place if anyone is looking for a solid tire shop!

Amazing service ! Really quick work. Went in to get my tires checked, got them filled up with air…read moreand was there for less then 15 minutes

I saw their ad on Facebook. Our first time we tried them was…read moretoday in response to a $30 smog check including all fees and costs. My wife went in with her car. They treated her with respect, did the smog check quickly, and charged exactly $30. No ups or extras. We will definitely be trying them for any other repairs we may need in the future.

I wanted to check back in and let you know about my experiences at 5th Ave. After two years my van…read moreis still going thanks to Mitch and his crew. I have 210,000 miles on a Kia Sedona! Mitch also helps me make informed decisions on repairs, reasonable priced and reliable. The most trustworthy shop and people I have found. Thanks!

I really would rather not give a 3 or lower rated review but something needs to be done with policy…read moreand business practices with car services here. And company wide dealings. So not to waste precious time and peoples' money. My adult kiddo brought in our mutual vehicle for a flat tire issue. Albeit they came in an hour or two before their closing hour. Malik handled the situation and said that the tire would need to be changed because of age of tire and cracking. As I was speaking on speaker phone trying to handle the situation & I specifically asked for the buy 3 tires & get one free. As they wouldn't honor our existing warranty in simply just honoring it for just the one tire. I was requesting that all tires be newer since they unbeknownst to me on our last replacement they put (older2019) on our '23 visit (yeah confusing) hence tire needs replacement because it's "old "bit. Uh you guys gave us older in the first place without explanation of those allowances/loopholes. I strongly requested 2026 and for them to be more uniform in its manufacturing DOT date...what they ended up sending our car home with was three 2023 and one 2024 tire. Jesse was the tech who installed and left the sealant gunk all over the already aged tires and rims. A rushed and poorly done install. Paperwork had bogus dot number of all tires 11112025 ??? Uh no not what we got. Mind you legally they can put tires almost 7 years old by DOT date. Did you know this? I didn't until this incident. Tho the tread and mileage was still under our warranty that we've had with them. We were duped. We've been repeating tire maintenance stemming from before and more on our recent visits...particularly in 2019 and 2023 when we've had prior tire replacements with this nationwide company. We had to put in a complaint alongside posting pictures here to clearly show what happened. Danial the manager handled the issue as promptly as he could and explained company allowances and the struggle with what comes from the warehouse that gets loaded to the delivery truck. Clearly they don't seem to follow a good quality control policy. They get what they're provided and those can be manufactured almost seven years ago. Sorry but putting 3-4 years old tires that just been sitting around aging in a warehouse or shop isn't giving me NEW tires IMO. We had to take an extra day getting them replaced with all tires manufactured mid 2026 Note the dot number means it was made a certain week of a certain year. I'm happy Danial called around and was able to produce what we initially asked for. I updated a picture of the re-do. The quality of installation was better the second time around but it should not require a manager to be present in order for a shop to function better and run smoothly for customers with valid warranties be honored. Danial was seemingly patient with me as I strongly expressed my needs for better resolve. He acknowledged my points were valid. So rating would be more along a 3.75 stars because if car warranties are not even checked or properly honored when tread and mileage was still within normal limits from the get go the manager and I wouldn't have had to come up with a rational and honorable resolution. I love deals especially if it comes with quality services. I prefer to get what you pay for and even tho you get one tire free it's still not cheap to maintain a vehicle.

Pep Boys in San Marcos is seriously lacking in customer service excellence. I scheduled a 9:00 AM…read moreappointment for an oil change on my 2009 RAV4. After an hour, the service manager recommended two front tires, a brake fluid exchange, a coolant flush, and an air filter package. Despite the mileage on the car, I agreed to the additional work, essentially rewarding their upsell with several hundred dollars in extra business. The reward for my cooperation was total neglect. Between 10:00 AM and 11:00 AM, I watched my RAV4 sit untouched in the service bay. At 11:00 AM, the manager told me it would be "another hour." I reluctantly waited, only to find my car still aloft at noon--no tires mounted and no fluids changed. It was only after I voiced my frustration that the mechanics finally began to work. They seemed far more interested in hitting their vape sticks and jamming to blaring industrial music than completing a job for a waiting customer. I finally got my keys back 3.5 hours later. When I questioned the delay, the manager claimed that two tires and fluid exchanges is a "three-hour job." As someone who grew up working on cars with my Dad, I know that is absolute nonsense. In a professional shop with the right equipment, that work does not take three hours--unless, of course, the staff is lollygagging at the pace of a snail pulling a bobsled. What is the purpose of a 9:00 AM appointment if the vehicle is ignored for the first two hours of that window? I was billed the most, yet served last. The unprofessional atmosphere and the "distracted" nature of the technicians also make me question if safety-critical tasks, like my brake fluid and tire mounting, were even performed with the necessary precision. I have been a loyal customer of Pep Boys for years, but the appalling attitude and lack of work ethic at this San Marcos location has me rethinking that loyalty. You didn't just lose my afternoon; you've likely lost a long-time customer.