I ordered tires from the app and scheduled an appointment for 1030 on Thursday the 14th of May. I was sent a text message like always to let them know I was on my way and to let them know I arrived (1025). As I was walking towards the store, a nice young lady greeted me and proceeded to walk around the vehicle. I sat down put my EarPods in and waited. I left at 1058. I have used Discount tires for many, many years and this was by far the fastest service I have ever received!!!!! read more

Recently moved to florida. Was in need of a tire store. Found Discount Tires on my maps. They were very professional, courteous & kind when I called to make an appointment. When they entered my info in the computer I was very to discover my old yore store, Americas Tire was the same company. All I had to do was provide my new address. The appointment went really well. Purchased four continental tires at a good price. Installation was fast. I am very happy with discount tires & highly recommend them read more

This place is amazing! All the staff are so nice, friendly and efficient. You get an overwhelming feeling you are welcome and you are not about to be ripped off. They communicate everything- even give you status updates via an app. Comfortable lobby area as well. Highly suggest this place! read more

Discount Tire - Wheel & Rim Repair Near Me - Saint Johns, Florida

First making an appointment really is amazing! Wow what service i received, amazing people at this branch, I will tell all my friends about this location, thank you Mike for awesome service! read more

My favorite tire place! Great customer service and Great prices. Just a little suggestion. Make your reservation online so they have your tires in stock! Made a reservation and was there for less then an hour. 5 tires. read more

Wonderful experience. Courtesy and professional people who did the work to fix my car.

I've been here a few times for all of our vehicles. The representatives are friendly and the service is great. It can be busy at times so I recommend scheduling an appointment. During this last visit, I had a tire replaced due to a blowout in the freeway. The good news is that my other tires were still in great condition so I only needed 1 tire to be replaced. The price is fair and the work they provide is awesome. read more

Came in as a walk-in with a nail in my tire. When I was told that the location of the nail made it impossible to plug the hole in my tire, I asked if I'd have to purchase a pair of tires. But the staff person said since my treads were in good shape, just the one tire would need replacement. It was the day after Christmas, and the store was crazy busy, but she was very patient as I searched for the lock. She then said it would take a good part of the day, since they had to get the tire from a different store. I got a call a few hours later, saying the car would be ready soon. I was VERY happy with the service I received. Can't recommend this place too much. read more

DT saved me more than $3500. Thank you! I took my car in for a few items. After they completed an inspection of my car, they called me. They told me what they found, and what they would need to do. Then the guy said: there's a chance that some of this work is covered under your vehicle's extended warranty, but I would have to take it to a dealer service center. So, I grabbed my car and went to an authorized service center. Bottom line: more than $3,500 in repairs were covered under my warranty. Big thanks to DT for being more than just honest -- thanks for looking out for me! read more

I don't ordinarily review these types of places, but thought this one deserves my five star review. The service and the entire experience exceeded expectations. I ordered new tires online, made the appointment, showed up, and left with my car - equipped with new tires very soon after I arrived. Perhaps my timing was just right, as I had a morning reservation. I had expected to wait much longer. The service employees patiently answered all questions and even looked at my car with me afterwards. I had two minor issues upon leaving that were quickly and easily resolved - so I am glad I examined the tires before leaving. Still - not enough to downgrade my review. I had them check my wiper blades and they were honest in telling me I am not yet due for new ones. Lifetime servicing is included at no extra cost. I have two tire places down the block from me, but chose to drive across town for this one. Well worth it. read more

Thanks to yelp I was guided in the direction of Discount Tire. It could not have been any better. Beyond professional from start to finish. Plus for a small fee, I can get free tire replacements at any discount tire for 3 years. Definite peace of mind. read more

I don't often see good reviews on auto shops, much less reviews like this. After coming here after vehicle-related mishaps, I can safely say that the service they offer here is amazing. Jacob fixed my flats and sent me on my way on the same day of, and Dominic got my tire pressure sensor fixed in less than an hour. With the certificate from a previous visit bearing most of the brunt of the cost, I was thoroughly satisfied with everything here and will be coming here again if any more slip-ups happen. Thank you! read more

I came before work when they opened due to a screw in the tire, they patched it and replaced two front tires within 40 min of my arrival to the store. Everyone was extremely helpful and I am genuinely surprised at how great the service was. I would absolutely recommend this location to everyone. read more

The team at Discount Tire was helpful and kept me informed of a problem they encountered, I will go back in the future

Seriously the best tire place. I will never go anywhere else. The entire staff is insanely competent and friendly. I've come here multiple times with no appointment and I'm in and out in about an hour. Waiting room is large and comfortable and relatively quiet. Can't say enough good things. read more

They are very misleading on the phone. I was told they have a special for Buy 2 get 2 free so I scheduled an appointment. When I arrive I was told it was only up to a $250 credit which is not the same as Buy 2 Get 2 free. read more

Been a loyal customer of DT about 8 years now for all my wheels and tires. Prices are competitive, with a large selection of wheels and tires, and if they don't have what you want in stock, they can usually get it for you. But the best part is the OUTSTANDING customer service I receive each and every time I deal with them. They are helpful, professional, and never try to upsell me. You get free lifetime tire rotation with each tire purchase, and you can purchase an additional tire hazard warranty at reasonable price which I have found pays for itself. Check out the DT credit card - six, nine, or twelve months interest free, based on purchase amount. Along with tire manufacturer rebates, every few mo the they offer their own additional rebates on tires and wheels. This particular store was built a little over a year ago. The workshop, waiting room, and restrooms are always neat and clean. I'm glad this one opened because the other years I had to travel much further to their St. Augustine shop on SR16 (and yes, I highly recommend that DT also). read more

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I came in for an appointmentat 11:am. I wasn't informed until 12 pm that my car couldn't be serviced until noon. Totally unacceptable. Now the manager wants me to summit another review. Not going to happen! If I have an appointment at 11:00, I expect an appointment within 15 minute. read more

Have been a loyal discount tire fan for a couple of decades. Thankfully there is one now closer to home as I used to drive out of my way to support this establishment. When my son was in college in Orlando and had a need foe tires, I found a Discount tire close by and it was the same great experience. Today we had a flat and while discount will fix any tire, this was one of theirs and we had purchased the warranty coverage 2 years ago. Unfortunately the tire could not be repaired but our road hazard provided us a free replacement including labor. The only charge was for a new warranty. Can't beat that - my loyalty will continue..... read more

A local dealership recommended new tires during a scheduled mileage visit. I found the same tires online at Discount Tire for ~$50 less per tire than the dealership. Plus, whereas the dealer was also going to charge an additional $165 to balance the new tires, it was included in the price at DT. The Durbin Creek location was courteous and professional. I scheduled a noon appointment, and they took my vehicle back at noon. I was told an hour to replace and balance all 4 tires, and it was finished at 12:55pm. It was truly a seamless, stress free, vehicle maintenance experience. read more

Discount only on their sign. Went there to talk with guy after I spoke with someone over the phone about a repair tire, the guy went to my car for me to show him what was wrong and he only looks the tire and said that the tire couldn't be repair. Went down there and the tire would cost around $300 for one nail. Guy over the over once I explained to him he said that if was a nail it should be a free repair, wow. Ok, came home and whoever that is in front of that business looks like that only want to sell tires $$$, of course they are in business, but they should at least ask one of the real technicians to check instead given to the customers a wrong diagnostic from what he might think that could be. Got home because his answer didn't convences me and use one of the repair emergency tire and it works. Definitely it isn't a trustful place to go after that, because a technician won't be seem your tire, the Tires Salesman is the one that is going to see, be careful out there. Hope my comments helps you. read more

Had my camper tire inspected with a bolt in it. The tire was questionable even with only 1500 miles on it. The tech inspected it stated it was questionable and luckily the warranty covered the new tire. Very happy I bought the warranty. Thanks!!!! read more

We got a pair of tires here and it was not installed correctly. The manager, Connor, heard of this and gave us a call to understand the situation. We were not expecting much but to provide the feedback. He went above and beyond to compensate us for the troubles caused! Pleasantly surprised and feel valued as a customer! We will definitely go back again! read more

Great service, took me at the appointment time, had me out super quickly. Very fair prices. read more

Amazing customer service! They have taken care of us a few times with tire replacements, wheels, nails in our tires... always exceptional work. Thank you! read more

We are consistently impressed with the service at this location. Always prompt, honest, and helpful. We're customers for life!

Unbelievable that I wait 2 hours to hear the counter guy tell me he looked up the wrong tire and they don't have our size Complete BS read more

My husband noticed his tire was low in air and he saw a nail sticking out. We made an appointment with Good year on 210 for July 5 (they were open even though it was the holiday) The morning of our appointment Good year called to say they overbooked and had to cancel us. We called Discount Tire and they said we could drop off the truck but couldn't give us a time frame. That was fine. We were just happy they agreed to let us come in on a holiday with no appointment. Not even an hour later they called to say the truck was ready. They were able to repair the tire and they didn't charge us. All he asked was we consider them when it's time to get tires. Overall it was a great experience. The staff was professional and courteous. Their work is great and I will most definitely use them when I need tires. read more

I purchased a set of tires last November and just brought my car in for tire rotation and balance that they provide free of charge with any purchase. I watched while a two person team performed the service - I was impressed both with the speed and the attention to detail in which they did their work. I'm kind of a car nut so these things matter to me. The car was ready before the time they promised and the work was done right. I wouldn't think of buying tires anywhere else now. Great job!!! read more

Discount Tire - Tires - Wheel & Rim Repair Near Me - Saint Johns, Florida

Had low tire pressure on right front tire which would not maintain 35 lbs. They inspected tire and determined cause ( tire was not maintaining a seal with chrome rim). They fix it at no charge. They were professional and fully explain problem and what to look for in the future! read more

Good Morning! This is why I continue to use only Discount Tire. Today, I received the level of service I have come to expect. My experiences in several states and many locations have all been similar - friendly, courteous, professional treatment from DT. The crew at the Durbin Pavilion Dr. store in Jacksonville, FL provided another enjoyable experience! From William's greeting as I rolled up, to the tire-wear education to the analysis and information relayed during and at the conclusion of my appointment, it was as good as it can get. This is my first time at this location, which is new to our area. Thanks, again, gentlemen - you are living up to the reputation that has made Discount Tire the industry leader! read more

I cannot say enough good things about this Discount Tire. Whether it's a new set of tires or just plugging a nail, they get you in and out quickly and they are very friendly and professional! read more

I had a slow flat tire and stopped by at 3pm without an appointment. The staff met me outside were friendly and very helpful. They did not try to upsale me. Unfortunately the tire could not be repaired but replacement was not expensive. They had me in and out in 45 minutes and they even wore masks. I will definitely use them in the future. read more

I was out of town with a flat tire. The good people at Discount Tire took care of it quickly without trying to upsell me with tires I didn't need. I left the tire with them and could track the repair on their website with a link they sent to my phone. The repair was done very close to the time they originally said. They plugged the hole and put the tire back on the car for me for free. read more

We were traveling from northeast Ga to southwest Fl for vacation when a rear tire started to separate, fortunately it didn't blow. Our son in Jacksonville recommended Discount Tire. Keith took great care of us, had a full set of tires in stock and got us back on the road in two hours! This could have been a disaster but instead turned out to be a great experience! read more

Discount Tire - Wheel & Rim Repair Near Me - Saint Johns, Florida

After waiting almost 90 minutes for a rebalancing only, i asked what the status was. They said "your car was finished an over 30 minutes ago," and couldn't explain why I wasn't called. read more

I went in to get more air in my tires. They were very professional and were a great help. Thank you!!

Arrived at 11 ish, needed a patch and wanted the tires balanced and rotated. Was told it would be finished by 1. One o'clock rolls around, nothing. My husband went inside and asked when it was going to be completed and they automatically stated we were next. When it was finished, they informed us that they only patched the tire but did nothing else. This place is a waste of time and the employee we dealt with was rude and condescending. We have been customers of discount tire for years, but this experience has us thinking about going elsewhere. I find it worth noting that upon arrival there was an employee that looked like he was upper management and everyone was hustling while he was there, but once he left employees were moving like snails. If you need to go to a discount tire, I highly recommend you go to another location. read more

Suggested we get new sensors ($30 each). Specifically told the crew while they were working on my vehicle to give me everything back except for the tires (got new rims as well). Their sensors off market that they recommended are crap and we had to go to a dealer to PAY to get the sensor to read correctly because discount tires machine didn't work. No money back from them for the inconvenience. Also, stated they threw away the perfectly good factory sensors...they stole $400 worth of factory, Toyota tire sensors. read more

I had an amazing experience with their staff! I had to get all 4 of my tires replaced and everyone was amazing and very fast with the repair. They properly explained everything to me and made sure I knew what all of their services entailed. I will definitely be coming back! read more