I have been doing business with Ernie for over 20 years and wouldn't let anyone else work on my…read morevehicle other than for dealer items. Ernie's prices are fair the work they do is excellent, and if you can trust Ernie, you can't trust anyone. I used to be the Automotive Manager for a Walmart store, and I regularly sent people to him if they couldn't afford a new tire. I personally have bought used tires, as well as the new ones I have bought, from him and never got one that didn't look brand new. I can't say enough about what a great business this is and what a good man Ernie is in particular.

Didn't tighten my trailer tire, and cause the inner rim to break and causing all the studs to need…read morereplacement. Has been flaking my calls and won't own up to their mistake. Do not work with these people.

Quality service, The employees are nice and helpful. They…read morewere able to get my vehicle in and out pretty fast. Definitely Recommend.

There is no sense of urgency at this place. I stopped in to get an oil change at 11:00 am on a…read moreweekday. It took them 2 hours to change the oil in my car. There were only two other cars in the service bays! I watched the service guys just walk around and talk to each other. My time is worth nothing to them so I will not be back.

I can't say anything but great things about this place. 1…read more They took care of me since the moment I walked in. 2. Manny took it upon himself to make me feel like family. 3. When something went wrong they jumped at the opportunity to make it right. I am one happy customer and I will only deal with them. Thank you for standing behind your product and workmanship.

These folks really helped me out in a pinch, I was traveling for work on a Sunday and got a nail in…read moremy tire. After being turned down by other places, Chad was able to help me out and get back on the road. Truly recommend him and this shop!!

Great services and prices…read more Great experience! I did everything over the phone and messenger they knew what I wanted on my truck Monday and had everything ready by the time I showed up Wednesday wait wasn't long at all . Thanks y'all

Take your business elsewhere. Once they have your money they could care less…read more Spent 1800 on some tires and once they were mounted, I realized that these were not the tires I expected. I expressed this to them and they basically said too bad. My wife just spent 3600 on rims and tires about 2 months ago here as well. I figured I would help out a small locally owned business during these tough times instead of going to a big chain store to get these tires. Now here I am waiting to put my old tires back on after explaining to the "chain tire store" what happened. They can't believe what happened to me and said they have a 30 day return policy... And they would of changed the tires immediately if I wasn't satisfied. Now I'm stuck with these brand new tires that I didn't want.

Great experience getting my state inspection done I arrived and was greeted by Andrew who was very…read morepersonable and attentive to what I needed he assured me it would be done in 10 minutes, While I waited in the lobby Cole proceeded to help me pay my fee which was simple and fast, he was also very personable and I very much appreciated both interaction. I will be bringing my other vehicle to have same thing done fairly soon. Thank you for great service.

I do not recommend this location. Got an oil change before a weekend trip to Houston, after…read morereturning home found our vehicle leaking oil in the garage. Got underneath to find the under carriage was covered in oil. Pulled the oil soaked dust shield off to find oil leaking from the oil plug. When I wiped all the oil away I found the oil plug had not been tightened . Upon further inspection I also found they had cracked the dust shield. See pics & video. I will not be bringing my vehicle back.

Came here today for a state inspection and there was an 1hr wait. The people were very polite and…read morethey did get me taken care of. They definitely seemed flustered and working inefficiently. But they were very polite.

I'm editing my post because the business responded & asked me to call a number that I already…read morecalled TWICE, they tried transferring me to the store, no one picked up, & I called back & I spent half an hour on hold waiting for the customer service dept to pick up. I talked to the assistance store manager which supposedly spoke to the store manager. The store manager didn't give a flip about the situation. I don't have any more time to waste with this ridiculousness! Consumer beware of this establishment!!! I was LIVID when I found out my 81 year old grandmother was charged $100 for an oil change on a 2008 KIA RIO yesterday at Take 5 Oil Change in Hudson Oaks!!! The "tech" told her the regular oil changes last about 2K miles & the premium changes 5K! BS! I tried calling the store. It sent me to some call center where a woman transferred me to that location. At the store, it went to some automated answering that beeped & had no ability to leave a message. I called back. This time, I talked to a man that claimed he sympathized with the situation & said he was transferring me to customer service & they can handle the problem. Y'all, I was placed on eternal hold for almost 30 minutes. I was so mad that I drove to the store myself while still waiting for customer service on the phone that was never picking up. I walk in the store & the man sitting behind the counter was on his phone. I promptly asked to speak with the manager & he said he was the assistant manager. Hands shaking, and trying very, very hard not to completely lose my temper, I explained how one of his employees basically stole from my 81 year old grandmother & I was pissed! I told him I hoped he didn't condone this behavior & explained what had happened. I asked for literature from which they explain the oil changes prices. He goes out into the shop area & produces a disgustingly filthy & greasy plastic pamphlet that is in SPANISH. He said that's the only ones that have to show customers. What!? I ask about the $55 oil change. He says those aren't currently available because who is responsible for ordering the inventory didn't order the items needed for those changes (interesting). I asked about the employee that lied to my grandmother about the 2K verses 5K oil changes. He just didn't know (BS again!). I told him I wanted a full refund for them taking advantage of her & the fact she's on a fixed income. At that time, he proceeded to call the actual manager. He returns & says my grandmother was explained about all the options & he was sorry but there was nothing he could do. Wow, ok! So, folks, I just want to warn you about the deceptive practices at this oil change establishment. Who takes advantage of an 81 year old grandma? Take 5 Oil Change in Hudson Oaks, that's who! I'm completely appalled by the entire situation. I took pics of the receipt, the eternal call waiting for customer service to pick up, the filthy pamphlet, the filthy window & the horrible conditions of their bathrooms. Not that I would ever use a Take 5 Oil Change to begin with, but I dang sure won't now! My mechanics response was "criminal."

The steal out of your vehicle. Had a gold chain taken out of my center console. Can't recommend a…read morecompany that has dishonest employees that steal from their customers.

Scheduled time this morning for oil changed. Stated using them on my truck because convient and…read morefast, you stay in your vehicle. First time with wife's car was going to surprise her so she did not have to do it. Filled out all information then informed they were out of full synthetic oil. Had been since last Friday will be back in a stock tomorrow in Tuesday. Someone was not paying attention to inventory! Sure this oil supplier can do emergency deliveries!! Do not know the percentage of how many people use full synth but my guess at least 40%. So all day Saturday there were a large amount of oil changes they did not due! Money out of their pocket! If they ran out the day before they should have had it replenished the next day. I would bet ownership did not want to spend the extra amount for this. Management dropped the ball big time!!!! No excuse to go this many days without oil! Never again!

Apparently I ran over a nail in my husband's car so he took it into Just Tires to get it fixed…read more Super fast, courteous service & they wouldn't charge him! Guess where we're going for tires from now on? Highly recommend this business. Thank you Just Tires. You guys are fantastic!

Terrible experience! Just left there and the lady was extremely unhelpful and even seemed a little…read morepassive aggressive from the beginning. In the end they couldn't patch my tire for whatever reason, but she wasn't interested in trying to offer alternatives, or seeing if there was anything else they could do, just sent me in my way. (They were not busy at all, they only had one car by the way). They clearly do not want your money, and there's much better, cheaper tire shops out there. I would not recommend this place at all.