Had some custom wheels installed a couple weeks ago. Unfortunately they were out of the TPMSsensors required so they ordered them in. The appointment took longer than it really should have but that's life. When I went back to get the TPMS installed, they absolutely made things more than right for me. More than right! Apologized for my having slow service the first time and put me at the head of the line. Old school customer service and then some! I'll buy my next tires from there for sure. Stop in and see Thoren and the rest of the crew. They are awesome! Thanks Discount Tire. You have my future business! read more

Everyone there was extremely kind and helpful, I had an issue with my tire and they fixed it for free. Highly recommended!!

Excellent service with many tires in stock. May have a long wait but has chairs available for wait.

I brought my Audi SQ5 to Discount Tire, and they caused thousands of dollars in damage by incorrectly lifting it. Instead of using the proper jack points, they missed all four, which led to cracked plastic, bent metal, a crushed pinch weld, and damage to the rocker panel. Despite my background as a former Discount Tire employee and Volkswagen technician, they refused to acknowledge the mistake and made it a hassle to get the repairs covered. It took repeated calls to corporate before they finally agreed to pay for the repairs. This isn't the first time this has happened--they've damaged one of my previous vehicles the same way. I firmly believe that many customers don't realize Discount Tire is damaging their cars like this, because it's not always immediately visible. Update: After all that trouble, this location has now decided they won't work on my vehicle again--apparently because they know I'll notice if they cause more damage. It's disappointing, especially as a former employee, but I guess that tells you all you need to know. If you know anything about cars, take your business elsewhere--or at the very least, closely inspect your vehicle after every visit. read more

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Not sure why the Discount store at 101 Fossil Creek pkwy in Fort Collins isn't popping up here on Yelp, but I'll still go ahead and post under this store as I've never not had an excellent experience at any Discount Tire or America's Tire (pretty sure same company different name) after having utilized them in the ten states I've lived in over the last 30 yrs... Yesterday while getting an oil change at Pederson Toyota, they told me I had a nail in my almost brand new tire. The Toyota dealer told me it couldn't be repaired bc it was too close to the sidewall and quoted me $300+ to replace. This is a new car to me and the previous owner bought the tires at Sam's Club. But I'll only always buy tires at Discount. So I headed over to Discount on Fossil Creek and the tech, Spencer (who knew I hadn't even bought the tires at Discount), came back after about 20 minutes, said, I don't want to question the dealer, but we have very strict standards and that nail was within what we consider safe. He handed me the keys and said, "You're ready to go, no charge." He'd already repaired it and didn't even charge me?! That was free to me, but they had to take up a bay and pay their techs to repair my tire, but they'll make up for it 100 fold as I continue to buy sets of tires for every car in my household for the next 30 years. That's just good business right there! read more

It is incredibly frustrating when you call to get a price, then make an appointment based on that price, show up and are then given another price...obviously more or I wouldn't be writing this.... First thing said by "Austin" "do you by chance know the name of the person". Nope, I guess my bad. then he wants to show me why it's more...thats relative and a worthless exercise. too bad as ive always liked discount tire... read more

We went in for my daughter a tire that had been punctured. Austin was awesome - super helpful, and I appreciate that nobody here tries to upsell products and services. We live 25 min away from this location but we will definitely be back for our next services. read more

I made an appointment online about a week in advance. Appreciated the appt reminders, the "let us know when you're on your way" text to get an estimated wait time, etc. When I walked in, there was a young man who asked how he could help me. His shirt said his name was Billy. I let him know that I was here for an appointment (the type of appointment was NEW TIRE CONSULTATION). He pulled up my account history, told me what type of tires I bought last time, and told me that I could be out the door for $xxx price. I asked him if we could slow down a little and talk through the options and types of tires. He told me it would be unsafe to get another option and he had nothing else in stock anyways. I asked if maybe I should come back a different time when they were less busy, and he laughed at me and told me this wasn't busy. I said "ok, well last time I was here the salesman was a bit more patient with me and explained all of the options, and this isn't feeling that way. This is a big purchase and I'd like to talk through it." With a blank stare, he said "what do you want to talk about?". I tried a couple more times to coax a more consultation/education type of conversation out of him and was getting nothing. I really needed the new tires and felt like this morning was my only opportunity, so I just agreed to the purchase. He was impatient and frustrated to explain the charges and made me feel dumb and like a bother. He took my keys and told me to have a seat. I went outside to wait and kept feeling more and more uncomfortable with the sale, and like I was rushed into a decision. I was disappointed to see people around me being really thoroughly and patiently helped, talking about options, and that was not my experience. Another employee walked by and I worked up the nerve to ask to chat. I let him know about my extremely uncomfortable experience and that I was regretting my purchase. He introduced himself as Spencer, empathized with the situation, apologized for the experience, and kindly invited me inside to talk through options. He slowly went through every detail and showed me the Treadwell system of my options. Spencer repeatedly asked if I had any questions through the process, asked me questions to know what type of driving I did, and patiently went through everything. I ended up sticking with the tires that I had paid for with Billy, BUT I know felt comfortable with my purchase thanks to Spencer. I am really grateful for the peace of mind and knowledge that Spencer shared with me and I think he's a great asset to your business. I hope no one ever feels bullied into a sale or dismissed the way that I was with Billy today. read more

Location is clean and bright. Have been a customer here off and on for many years. Service is always quick and friendly. They have provided quality products for decent prices. On my most recent time in I had gotten a flat, a screw was in my tire. I called to see if they did flat repair and what they charge. They are no cost for flat repair if they can fix it. They go out and check your tires and get your milage. There was a lot of people there that day so i opted to get picked up by family and come back to grab my car when it was done. They communicate quite effectively by text to let you know where work is standing. I would definitely come back in the future when having tire needs. read more

I have been coming here for 7 years and have consistently had great service. I am so grateful for the employees expertise, timeliness, and kindness! read more

This place is a joke! Beware of cheap brands here.. I purchased a set of 4 tires that wore down in only 1 year with only 7000 miles. Then they said since I didn't regularly rotate them they couldn't do anything for me, that's unfortunate then I asked to get an alignment done while I waited and they completely lied to me & said they put it up on the rack and because it was a foreign car they couldn't do an alignment. Well I was sitting in my vehicle the entire time & they never put it on any rack the car did not move from the parking lot. Total scammers read more

Typical Discount Tire, which means excellent service, good prices. I've always been very satisfied with every location I've been to. Better than Walmart or Sam's Club (former places I used to get tires). They only have 2 guys working the whole garage and it takes you forever to get your tires done. At Discount, they have like 6 bays open and an army of guys working. Plus you can make appointments ahead of time. I got there at opening for four brand new tires that I had purchased through their website the night before. In at 8:00, out by 8:55. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

Go see Spencer! This guy will make sure you are well taken care of. Definitely will go above and beyond and has a very level head when faced with challenging situations. Overall great guy and great experience dealing with a misunderstanding. read more

This place is like the Chic Fil A of the car world. All the employees are friendly and helpful. I always trust this location to do the job well. read more

I've been going to this location for around 6 years or so; solid staff, they get super busy though, so be patient. I ordered 5 wheels & tires (a set of 4 and a spare) a few weeks ago and originally the order didn't go through because the wheels ordered weren't manufactured anymore. Upon going back to check up on my order the next week (that didn't go through), Amanda helped me out, doing a bunch of on-the-spot computer work, made calls and set everything right. Got the wheels and tires installed a week later, but the fifth wheel wasn't there, so it had to get ordered again. I was supposed to receive a phone call when it arrived, but didn't; a week went by so I dropped back in to confirm if the last wheel / tire arrived. Lucas helped me out and confirmed it had been delivered the week prior, but wasn't on site, instead it was at a nearby storage area. So, today I dropped in to see if it was on site, Lucas helped me out again, saying he picked it up on his way to work and put it all together before the store opened. Solid! Amanda and Lucas are super awesome and this 5 star review goes to them specifically. This is a great location, regardless of the hiccups and I'll definitely keep going back. read more

I had to tow my car here in the middle of the night after two blowouts. When I called the following morning, they were extremely friendly. I dropped off my keys and told them to take all the time they needed. They replaced all 4 tires in just an hour (I was expecting to wait several days). This is not the only occasion where they saved my a** You guys are awesome!!!! read more

So amazing and so fast :) they were all incredibly kind and helpful and explained everything to me that i needed to know about my flat tire and getting new tires. I will be going back for getting new tires in the future! read more

Went in this am to have air pressure checked on tires. Gentleman named Kyle was taking names to expedite service...they were busy. I felt awkward asking about an air check. Kyle nicely directed me to their air check area, came out when he was done (maybe 5 minutes). Checked all 4 tires...and sent me a thank you email afterward. His professional attitude and general cheerfulness is why I come to this location whenever I need tires for my vehicle. Please give them a try when in the area. read more

I cannot say enough about the customer service here! I had a flat tire and was close to needing all new tires anyway. Drove to the store and arrived at 5:20. (They close at 6 pm). I believe the young man that helped me was named Kalin but everyone was super friendly. He did a consultation on my tires, made recommendations and I was set with four new tires by about 6:07. He also looked for rebates and discounts without me even asking. It's rare that I post anything about businesses but Discount Tire is AMAZING! Thank you! read more

I've been there multiple times and they've ALWAYS had incredible customer service. They nice and very informative of everything they do.

We had a flat tire while traveling in the area- we were on our way to Rocky Mountain State Park. The shop got us in quickly and fixed the tire in remarkable time. No charge- it had picked up 2 screws on the road. We got to the park that day. Tire had no further issues . Thank you so much!! read more

I only need 2016 Dodge Challenger hellcat and I should've never bring it there, my tires were very bald. I have to admit, but they weren't WOBBLING before! And all the sudden now they are? JUST got it back. ALL they said was: That's not something we can help you with, So thanks. Now i'm stuck with BENT rims! NOT CHEAP! read more

My rental car had a low tire pressure. A near by gas station's air machine was broken, and I found Discount Tire open. The nice young man checked my tires and added the air with all smile. He saved my day. Thank you so much! read more

This place operates so well it's really amazing. They are also brutally honest which is nice. They aren't just trying to make money off of you. read more

Barak and Lincoln helped me in a very understanding way. I had a weird issue with 3 tires popping in only 9 months and they both took great time to understand my situation and needs. I've been to many discount tire stores, and this particular location brings something other locations have lacked - valuing the customer. read more

Stopped in to have the low air pressure light on the dashboard staying on. Employee helping me determined it was a sensor in the left rear tire that needed replacing. Took me into the office to get a price quote and gave me the number. Returned this morning to have it replaced and was unhappy to hear he didn't bother to tell me the price did not include labor. I paid the bill and mentioned the original quote but it was not honored. I will not be back and will advise friends that need tires of my experience. read more

These guys know their stuff and are driven to keep you satisfied and on the road! Plenty of options to choose from and if ordered, quick turnaround time. Highly recommended! read more

Good communication. Tires are priced competitive with other retailers. Don't like the pressure tire wear measurements or the fact that tires might be older but like new in appearance but won't rotate cause of age. Change it! read more

I needed a tire replaced, Sean got me right in within 20 minutes, found the warranty, kept me updated on the timeframe and was efficient and pleasant to work with. Best tire experience ever!!! read more

I ordered tires online and had them installed the next day. Good value and really good service. As I left, there was something wrong with the way they were installed as three tires wouldn't hold air. I was very frustrated but they got in me in right away to fix it and I've had no problems since. Appreciate them making it right! read more

Awesome service Jerry helped out with my battery, tires, and went above and beyond. Big thumbs up from me.

I'm a newbie to snow, and the staff here helped me go through snow tire options. I did my homework before going in, and their advice lined up with what I had read. The appointment for installation went smoothy, although I did wait in the long line for air before realizing it was NOT the line for tire change appointments. Oops. Signage would help. read more

I cannot say enough about the quality of service I received here. A few nights ago my wife had a blowout on her Fiat 500x. We had ii towed to Discount Tire and all seemed well. Turns out her car has locking lug nuts that we were never given the key for, despite buying it brand new. Elijah at Discount was communicative and thorough and seemed genuinely disappointed that he couldn't be more help. After numerous, pointless conversations with Fiat/Jeep/Dodge service departments in which I learned I could neither replace the key or definitely be able to have the locks removed at a dealer, I came back to Discount where I gave Riley permission to try and break the locks even if it damaged the rims. Riley tried and tried to no avail and again seemed to really care that he wasn't able to help further. My wife finally found someone with a particular lock breaking skill set and we got the nuts off. At this point, Discount was able to have our tires replaced within an hour and a half. I have rarely dealt with a staff so completely committed to customer care. I won't buy tires anywhere else from here on out. read more

Kudos to Discount Tire in Fort Collins, Colorado! Their policy is to repair your first flat tire for FREE. They do this with the hope that when you are ready to buy tires, you consider coming back to buy the tires from them. Thank you for repairing our tire!! The employees were courteous and informative and helped us right away. Thank you for extraordinary service!!! read more

I've been buying tires through discount tire for years always have a good time reliable tires free rotations and the people are really cool and get it done good! read more

These guys are a disappointment. I gave them my trailer wheel to mount a new tire on. Waited for a call. And waited. And finally went there...AND they lost my wheel. Now it's been a month and despite a promise of replacement I still don't have my trailer wheel or tire back. They promise to call me and then I hear crickets. Been calling them once a week and still no results. Nice enough guys but I'm getting the run around. Help! I need my trailer wheel back! Should have stuck with T and T in Loveland read more

Jacob was a very compassionate and knowledgeable sales person. He took valuable time with me and listened to what I wanted and turned me just checking to see why a tire was going low into a four tire sale. All of the people who work there seem like they are good at what they do and take time with each customer to make sure they're satisfied. read more

Yeah I don't know man. Lots of people inside supposedly "working" but they're basically standing in the back office together. Feel bad for the actual guy's in black doing real work. Be nice if your waiting an hour that maybe there's some refreshments or something to drink. Took an hour to patch a tire on a Wednesday at noon :( Definitely run differently than the one I'm used to where they hustle and make your wait somewhat less mundane. read more

Two years ago, I got a nail in my tire and it was irreparable. They put the donut on for me and ordered my new tire. It was a decent price and the salesman let me get certificates for repair, refund, or replacement on all 4 of my tires even though I was just buying the one tire from them. Today, I went in because of a slow leak in one of my tires. I got there just before the huge rush but they were very attentive with everyone and you could tell they were doing their absolute best to ensure everyone was being helped and thanking people for their patience. It took about 30 minutes, maybe less - my tire was repairable this time! They took the piece of metal out and repaired my tire at no charge. I will definitely be back here for all of my tire needs. read more

If course it's a maintenance place so sometimes wait times will be longer. Never know what issues you'll run across with each car. Keep that in mind when you schedule your vehicle to have "maintenance." This facility did its due diligence to not only try to get replacement tires for me. Because the wrong tires were sent in from where they ordered it they swapped them out for an improved tire at no additional cost. One of the employees went out of his way to pick up the tire and bring it in on his personal time to avoid any delays. I will absolutely come here again. Not only did they greet me warmly but they tried to save me time, money, heartache and treated me like a person. Thanks discount tire. read more