Incredibly disappointed, anxious, and angry. Oil change for a 2014 Chevy Cruze. THEY PUT IN…read moreSTANDARD OIL, AND NOT THE REQUIRED SYNTHETIC. They acted like they didn't know, THEY ARE THE MECHANICS WHO ARE SUPPOSED TO KNOW OR LOOK IT UP, AND IT SAYS "DEXOS" right on the cap on the engine. Then, it supposedly took them 7 minutes to pull all the wrong oil and filter out, when it took nearly 30 minutes previously? Now I have to go somewhere else to get it changed again, because it might ruin the powertrain (basically the entire engine) if they just lied to me and didn't actually change it the 2nd time!!!

Over 2 hours for an oil change. Be prepared to spend a lot of time waiting. I was told it would…read moretake an hour for my scheduled oil change. My car sat out front for almost an hour before they even began working on it. Highly disappointed in the lack of promptness and professionalism. Would not recommend.

The service was always good here but the person working the front desk was very rude. They also…read morecharge customers extra for using debit cards which they know violates their agreements with the card vendors.

Was a customer since they opened for business and they were the best. Now after countless referrals…read moreand years of business we were treated rudely by the person who answers the phone. It was bothersome to her to schedule an appointment. They required prepayment for a part (I totally understand) but when you work the same hours as they are open and you want to provide payment by phone they shouldn't charge a four percent fee. In my case an extra $80, that's ridiculous. What a shame.

Unprofessional management & incompetent staff! The…read moreincompetency of the service staff was surpassed by managements' feeble attempt at customer satisfaction! A spur-of-the-moment decision for a Labor Day weekend trip led me to the Dubuque ExpertTire for a pre-trip oil change and multiple-point inspection. On the highway, five minutes into our trip I noticed white smoke in the review mirror then noticed the oil-pressure reading ZERO! I quickly decelerated from 70 mph and shut-it-down on the shoulder. A quick check under the hood revealed the oil filter was missing...and oil all over the place, including the sides and back of my Tahoe! I called "expert tire" and they said they would send a tow truck which I said I don't have time for that...all I likely need is someone to come out with more oil, a filter and towels to wipe the oil off the windows so I could continue our trip. After pleading with the condescending manager, she agreed to send someone (five miles). Perhaps sensing my frustration, upon arrival, the young man expediently and politely got my family back on the road. The manager told me to stop in after the trip and she would "make things right". What a joke! She gave me certificates for two free oil changes that expired at the end of the year ...and it was now September 6th! I just shook my head, walked out and threw the certificates in the trash. She lost a potential long-term customer and gains an increasingly bad reputation.

Incompetent - do not go here -simple oil change turned into nightmare when after leaving and…read moredriving a few miles indicator on car showed "low oil" - looked under hood and car and oil everywhere - oil filter cap loose and apparently also drain cap not tightened - called "expert tire" and they said they would send a tow truck which they never did thus after waiting and calling them back with no response took car to BMW dealership after having to stop to add 3 qts of oil on the way - this could have caused major damage to a very expensive car and did cause major hassle and expense as it was - may sue "expert tire" for their incompetence - would give no stars if could and they will be hearing from my attorney

How much time it took was very little everything was great…read more Very pleasant to deal with and most trustworthy f or sure.

From the owner: Schedule regular oil changes to ensure the health of your motorcycle, and bring it here for service…read moreso you can be confident you're getting the best attention to detail and the best recommendations around. Protect your investment and call for an appointment today. You should check your owner's manual to see the recommended time frame to change your oil. In general, you should invest in a change every few months. You'll only get top quality filters from us. Your oil filter will catch the majority of left over contaminants once they flow through it and neutralize them. You can accomplish this task by maintaining your motorcycle, and by investing in new tires when necessary. Stop in to have your tires checked and get a FREE quote on new tires. You can show off your new tires with a great set of wheels. Find a great selection of wheels or rims in our store. Our wheels are competitively priced and offered in several styles so you are sure to find exactly what you are looking for. Your tires are the only thing between you and the road, grabbing to the pavement and keeping you grounded as you cruise. You should invest in dependable tires to keep yourself and other drivers on the road safe at all times, making sure you have plenty of tread. Get the best parts and accessories for your Harley or Metric motorcycle in our shop...

I took my truck in to Westside auto to get some to gnostics and they've been over backwards getting…read moremy truck back to me and showed me exactly what I needed how much it was gonna be and they're very reasonable so if you're looking for a good mechanics or are you looking for a good mechanics you can't go wrong with Westside auto

From Amy at the desk (Who knows more about cars than most mechanics) to John and the rest of his…read morecrew, these folks are fantastic! They always take great care of my vehicle needs, and never take advantage of me. Definitely recommend them to anyone needing service, tires, batteries, etc.

Wish I could give no stars. My hubs had his own tire, and took the flat tire with him, only to be…read morecharged supply/environmental fee. Also was charged 2 hrs for a service truck when he drove in. Before he drove there, he was quoted a smaller total. Total time 5 minutes...370.00 for 5 minutes. It's a shame when companies take advantage of our truckers.

From the owner: Eastern Iowa Tire proudly serves the local Iowa area. We understand that getting your car fixed or…read morebuying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair.

Terrible service, filthy facility, dried vomit in restroom. Asked why my oil change was taking so…read morelong....they were using my vehicle to train new employee. Train employees on your time, not mine. Never again!

I went in to have them change my coolant, and they insisted that I needed new tires, because I had…read moreless than an inch of tread (or whatever their exact measurement was). After I refused to get new tires, they left me with 15 PSI, so that my tires would go bad if I didn't check them as often as I do.

The guys at work at Mike auto center go far above and beyond what a job takes they do very quality…read morework at reasonable prices

Piss poor customer service. Had to take my truck to another place to fix what mikes didread more