We always bring our cars to Performance Tire on Bartlett Rd. They are honest and always do a good…read morejob. They have never tried to sell us on extra work to be done. It is best to have an appointment since they can be very busy. The location is not convenient for us but their honesty is worth the drive.

Performance Tire was recommended by my mechanic (Brian Massey) as a good choice for tires. I've…read morebought from independents, factory stores (i.e Firestone, Goodyear) and chains (Sams, Costco, NTB, Tire Mart). If I have to buy tires I REALLY like buying from Performance. I've now bought tires for two different vehicles and stopped in for rotations, balances, and "...something doesn't feel right" visits. My resounding 5 Star Rating (which I VERY RARELY give) is for a few different reasons. 1.) The advice is always founded upon reasonable and logical decision making born of experience. It seems every time I did business with chains and factory stores I sensed that the diagnosis and advice was influenced on a need to hit corporate revenue goals. No matter who I spoke with at Performance (Syd the Owner, Sam his son, or the guys in the shop - sorry don't know their names), the diagnosis and advice was as straight as you'd get from your best friend. It's more than simple honesty or integrity; it's...just the way you want to be dealt with. 2.) I shopped PT's prices both times I was buying new. The prices were always competitive. Though I'd possibly pay an extra $40 to $100 versus chains and factory stores due to my positive experiences, it would rub against my thrifty (cheap-skate) instincts. The first time I visited the price given to me was about $40 or $50 more than the same 4 tires at Sam's. I asked Sam, "...convince me why I should buy here." I don't remember exactly what he said, though I'm sure it included "free rotation/balance and other stuff", but what sealed the deal in my mind essentially, "we'll take care of you if there's a problem". 3.) To my pleasant surprise they can get what ever tire I've asked for at a good price and (so far) the same day. Because I'm not stuck on one brand and research CR, Car & Driver, Tire Rack and other sites, I usually desire only one or two tires over all other choices. Even though in both of my cases PT didn't have my preferred tire 'in house', they confirmed the positives/negatives about my selection and were able to get it at a price comparable to others. My only complaint with Performance Tire is they close too early on Saturday (noon) and are closed Sundays; the two days when I've needed emergency service.

Eric Burnett helped me find the appropriate chrome wheels and tires for my 2016 Nissan Sentra. He…read morecalled different times to seek information about possible options for my vehicle. In the end, Eric, showed me a set of chrome wheels and tires that fit exactly what I wanted. There was a long wait, but, when my vehicle was ready, I was awestruck and so happy. My car looked like a new vehicle that I just drove off from a dealership. Thanks, Eric! I highly recommend this business and just note, they are very busy!!

I want to give a huge shout out to Wheel Workz! They did a great job powder coating my son's rims…read moreplus they did it when 901 Sound promised to do it and left me hanging so they did it when I was in a pinch and days before Christmas! Eric Burnett was amazing. They are super nice guys and put new center caps on at the last minute when I wanted to add that. Not only did they take care of his rims, I took it to Mercedes to put the new grill on I bought and it was the wrong size and Mercedes Service couldn't find anyone to paint it at the last minute so I called Eric at Wheel Workz and he hooked us up with a guy who got it done in time for Christmas. Ryder wanted his car blacked out for Christmas. A HUGE THANK YOU TO ERIC AT WHEEL WORKZ! I HIGHLY RECOMMEND THEM!

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

Arrived for an AM appointment to mount/balance 4 tires and get a wheel alignment - checked in and…read moresat down in pleasant waiting room - car was in a bay almost immediately and was out the door in less than 90 minutes for all - very friendly folks and all the work was perfect with tires balanced and alignment straight - fair price - highly recommended!

Steve's Tire and Auto recently provided an alignment for my car subcontracted by Caliber Collision…read more Unfortunately, two days after receiving my "aligned" and "ready" vehicle, I nearly had a blowout on the freeway due to faulty service. My friends noticed a flapping sound underneath the car because a piece had not been secured. The Firestone shop in Jackson found my tires were not aligned and were wearing so severely because of this they could have exploded on Interstate 40. I had to pay for a full realignment and two new tires in Jackson, to the tune of $900+. I had only had these tires for 18 months, installed in 2024 at Costco. I have not received any reimbursement from Caliber or from Steve's after this faulty work could have cost my friends and I our lives.

Terrible time, I was traveling and walked in with a bolt sticking out of my three-quarter in…read more diameter and the owner said he didn't have time to fix it at 2:30 in the afternoon. I said that was pretty bad customer service and he said what about all the people I promised ahead of you. I said you should make an exception for someone traveling. They told me I should try another place. My tire went completely flat luckily in a Pep Boys parking lot 1 mile down the road from them, dear Steve, Pep Boys great service. So F you buddy

I've been here twice and plan on calling them today for a third tire in 6 months. Extremely nice…read moreand quick. I was in and out. I went early in the morning with no line no wait. Reasonable prices. Highly recommend

I've had several flat tires over the past couple years that they have been able to patch very…read morequickly, and their prices are very fair for those services. My only complaint is that they wanted cash only, and one time they told me that after the wheel was already off my car, so I had to walk across the Summer/Stage intersection to hit the ATM.

Quick and great prices and service for all my simple tire fixes like a nail or a flat.read more

I would not bring your car here unless for regular maintenance and you didn't have another choice…read more I brought a Ford Taurus SHO here when it was it was having a misfire issue. The car threw a CEL check engine light and said to stop driving so I took it to the closest shop I could. That was a mistake. They. Told me they would look at it, but did not want to listen to anything I had to say. I tried to tell them the car was modified and had full bolt ons. They didn't want to hear it and acted like they knew how to handle anything. Ila few days go by while they work on other cars and then I guess they start looking at it. They call back saying it needs coils and plugs. Keep in mind the coils and plugs had lasts than 50k miles on them. So I tell them to go ahead. They end up charging me 1,600$ for a job that takes a competent mechanic maybe an hour to do. They charged me more than double what the spark plugs cost ANYWHERE. Okay fine they need to make their money whatever. They charge me 500-600 for coils. They called me a day or two later saying the car was done. I go to pick it up and make it Maybe 5 minutes down the road before the problem reappears. I call them back. They state they are closed so bring the car back tomorrow. Okay great so I drive it miss-firing the whole time the 12-15 minutes home. I bring it back the next day and ask what is the deal. The service writer proceeds to tell me the turbos are likely bad. I ask what he bases that off of. He talks out of his behind making no logical sense. Keep in mind the car had new turbos installed maybe 20k miles ago, which they would have known had they taken any time to listen to me. I had already paid at this point so I was going to get it resolved. Another day goes by and they call me back stating it is ready. I asked what the problem was. I asked did they compare the spark plugs they pulled out of it to the new ones? Shocker they did not. They out factory plugs in my non factory car that were not the same temperature hot/cold rating. I asked them to get me the right plugs. They said they would warranty out the old ones but never did. I asked several times did they change all the coils or just one and I never got a straight answer. Needless to say a few months later the issue comes back. I decided to do it myself this time, which is really what I should have done the first time. Come to find I had one NGK plug and 5 Motorcraft Ford Plug. Tell me if they did my plugs how did I have a mismatched set??! So at this point I can't trust that they changed all six coils and I end up having to redo what I overpaid them 1,600$ to do. It took me about 2 hours. Keep in mind I work healthcare IT and am not a mechanic. I work on things when I have to but I don't enjoy it. Long story short I would not trust this place for anything. I wouldn't trust them to put the oil you pay for if you use anything but the cheapest oil. Let them plug a tire maaaybe. The rest please save yourself the hassle and frustration and go somewhere else.

Shout out to Austin for coordinating and getting my Corvette fixed fast! I had a breakdown and my…read moreusual shop is the HUB auto, but they don't work on Corvette's so they referred me to this location. Steve auto had my car finished within 12 hours. I was so happy and they replaced some additional things that I needed. The price didn't matter, but I did LOVE the quality of service and professionalism.

I took my car up to Steve's because it's close to my neighborhood and I've never used them before…read morebut thought I'd give them a try. My clutch pedal was starting to lose pressure. This is something I've had fixed before by simply replacing a faulty slave or master cylinder. I let them know this while describing the issue. After saying this was most likely the issue, I was asked if the clutch had been replaced. Later I got a call back and they said that I was getting good pressure with the cylinders and that wasn't the issue. Instead that I was going to have to get the clutch replaced. I walked back up there and paid the $150 "diagnosis" fee that increased to $187 upon payment, citing taxes but not mentioning the $15 fees added. I told them I was going to get another opinion. A mechanic I know that changed the cylinder last time took the air filter off and checked the slave cylinder and showed me that fluid was leaking out very noticeably. Steve's hadn't bothered to even check the cylinders or they would have seen fluid leaking out. I'm guessing they just took it into the bay and pushed the clutch and decided I need a whole new clutch. My friend mechanic ordered a $60 part, the faulty slave cylinder, and the car is back running just like it was before. So Steve's got my $187, but not another cent from me. I hope it was worth it for them to get a small amount from me on the short end instead of a trusted customer in the long run. Avoid these crooks!

I had Cecil's check the brakes on my 2003 Sonoma truck. They could have sold me a brake job but…read moresaid that the brakes were ok to come back in a few thousand miles! they did a complete fluid change on my 2019 4Runner, trans, front and rear differential and transfer case, got it back the same day and $200 less than the dealer. Friendly guys, felt I was treated well

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more