We found this place by accident and recommendation from a gas station clerk even though there was…read moreanother tire shop closer ... We drove 1800 miles from Reno, NV into Branson, MO for a summer vacation. Somewhere along the way we picked up a nail in the sidewall so there is no patching- No reputable tire shop should recommend that a patch be installed on a sidewall puncture. And this shop appropriately and politely informed me that no repair was possible. My vehicle is an all wheel drive SUV. Tire shops should always recommend replacing all 4 tires because mismatched tire brand, tread design, tread depth, have the potential to damage your all wheel drive system. Their first suggestion was the proper one, to change all 4 tires. Being on vacation we didn't want to spend that much on the only set of tires that they had available. I guess they first perceived that we maybe were unable to pay for an entire set and offered to order the same brand to replace the one tire and advised me to replace the other 3 when we got back to Reno. I still didn't want to run the 1800+ miles with unmatched tire tread depths. I convinced the manager that I was ok with an inexpensive tire set that I could just use to make it back to Reno. His only hesitance was because he was genuinely concerned about quality work and the reputation of his shop. He ordered the agreed upon tire set, and had it expedited to the shop so that we could get them installed the next day. They didn't even require that we prepay for the special order. I not only recommend this shop, but I commend them on their dedication to quality and the needs of the customer and just good old pride and doing what they feel is right for the customer. Thank you Mitchem Tire of Branson, MO

LIARS. My wife had the starter go out on our car they quoted her by saying normally it's a…read morethousand dollars we will do it today for 500!!! She let me know so I did it myself in 15 minutes. Starter was 40 and 3 bolts had to come out easy to get to. .Screw them

Friendly and helpful customer service! We had our IDOD completed quickly and easily. Excellent…read moreexperience!

We were on vacation, and our car broke down. Branson Tire & Auto employees are very friendly,…read moreknowledgeable, and helpful! They had our car fixed within 48 hours so we could drive home safely.

Hey Yelpers! My daughter and I came here when she needed some emergency work done on her car:…read morecatalytic converter. We got an appointment and got in and out in one day. The work seems to have been done well, with no issues while driving cross country. The service was friendly and informative. I would recommend them. Check them out.

BEWARE. They did not tighten my wheels correctly after getting new brakes. Fortunately, I caught it…read morebefore my wheel fell off going down the highway with only a couple unbroken lugs holding it on and a cracked ball joint. They stripped bolts on my skid plate during an oil change. They did not tell me, they just let it go for me to figure out later. I've had problems in quality with Big O before, this was the last straw.

Amazing team, explained the problem and how to prevent it from happening again, great kids room,…read moregood price.

Spent $1800 last year to fix AC . Lasted 3 days. Two more…read morevisits still not fixed. They are saying it needs a new evaporator core, but not under warranty. They replaced compressor, expansion valve and condenser last year said everything would be under warranty. Changed their tune now. They are I believe engaging in deceptive practices to milk their customers. Will be contacting the Attorney General.

I have nothing but good things to say about these boys. I'm an impossible customer, very demanding,…read moreand cheap. I call and ask for a tire, they usually have one, or they order it and have it promptly. They fix the tire and send me on my way.

Good price, good service and good people to deal with. In…read morefact, I bought tires years ago when their father owned the shop.

It's not often that small businesses impress me enough to sit down and write a review on my…read moreexperience. I just had to get an emergency tire replacement. I called and they had the used part in stock for a very fair price and the labor cost less than the dog treats I picked up during the short wait in their store. I've never had a shop put on a tire in less time and the building is clean and comfortable; the lady working the counter and the mechanic seemed like kind, genuine people. I will always call them first after today, and would suggest that anyone in the area in need of tires do the same.

i had them do a tire rotation and wheel balance and 15 min later he said it was done. charged me…read more$50 and it still rode the same .pulled over and looked at the tires and the old wheel weights were still on the tires.

Imagine getting into Branson Missouri ( never have been there before) you, your husband and 3 kids…read morein tow. Your VEARY first stop after a 10 hr drive, your check engine light AND your VSA light comes on (your not a car savvy family). All Mechanic shops are book solid that you call. We by CHANCE run into Taney's hoping for some help... not only did they fix our van on the same day (But also gave us a rental to get us by until it was ready)!! Amazing service, and genuinely good people! The lobby was clean and had water, coffee, a place for my 4 year old to play! Justin and Jeff thank you again!

Had an alternator go bad while traveling. Got us back on the road within a few hours. Great…read morepeople, great service!!

Fuck these guys. Super predatory business practices. I went in for a $12 inspection and they tried…read moreto charge me over $700 for repairs I didn't need. I drove an extra 10 minutes to my real mechanic, CAR Guys in Merriam Woods, and guess what? They told me all of these repairs were unnecessary and certainly not required to pass inspection. $12 at CAR Guys and I was out the door with my inspection passed vehicle. Avoid Big O at all costs. There's a special place in hell for these people.

Bought new tires with them and they supposedly do computer alignment. I had to bring the car back…read morein since the dealership checked the alignment soon after the new tires were installed. The dealer's computer alignment showed the car was misaligned and the tires were wearing unevenly and very worn. In the past, this Big O had honored their tire warranty. This time, they said I only needed to replace two tires and pay for the alignment . We questioned them repeatedly about them saying we only needed two tires replaced- since it's an AWD car. Common sense says all 4 tires needed replacing. We let them replace the two tires and they made us pay for the alignment. A short time later, the dealership checked out the vehicle and said the misalignment was dangerous and would cause serious damage to the car. When we returned the car to Big O they asked us to email them the photos and the report from the dealership. They didn't follow up on our email as they had promised. When we reached out again about a week later, they said to bring the car in. When we brought it in, they said that the tires were just out of warranty - by about a week. They knew that the tires were still under warranty when we first brought it back in. But, they didn't call to get us back in. They waited just long enough that the tires would be out of warranty so they didn't have to replace the other two tires that they should have replaced in the first place! This place also constantly overinflated the tires when we would get the oil change with tire rotation. That's dangerous and probably contributed to the extreme wear on the tires and the tires being unbalanced. They have lost our business. Strongly recommend against using this place.

3 weeks ago I brought my car in for an oil change, and for a very low tire pressure warning light…read more When I checked in, I let the woman behind the counter know that I was concerned about my tire reading. After about an hour, they let me know that my car was ready. I went back to the counter and paid, and asked if anything was wrong with one of my tires. She said, nope they all looked great, and the sensor had most likely gone off due the the changing temperature each day. I left feeling happy with the service I had been provided. 2 days later, when I arrived at work, I had a completely flat tire. One of my co workers was kind enough to remove it and replace it with my spare tire. It had a huge nail in it. I was able to drive to A place called Star Lube when I got off of work, and they quickly patched it for me, and stated that they had no idea how anyone could have missed that. There is a sitting area there, btw.