Excellent service both personal & professional. Caring & dependable. Gave variables on pricing of…read more4 tire replacement.

My boss recommended me here for an oil change. I don't trust just anybody with my vehicles. Was…read morekind of worried after reading some reviews. Absolutely the BEST people. Any work I need done that he can do, I'll trust him. The receptionist was very helpful. Got me right in and answered all questions I had for future work.

We found this place by accident and recommendation from a gas station clerk even though there was…read moreanother tire shop closer ... We drove 1800 miles from Reno, NV into Branson, MO for a summer vacation. Somewhere along the way we picked up a nail in the sidewall so there is no patching- No reputable tire shop should recommend that a patch be installed on a sidewall puncture. And this shop appropriately and politely informed me that no repair was possible. My vehicle is an all wheel drive SUV. Tire shops should always recommend replacing all 4 tires because mismatched tire brand, tread design, tread depth, have the potential to damage your all wheel drive system. Their first suggestion was the proper one, to change all 4 tires. Being on vacation we didn't want to spend that much on the only set of tires that they had available. I guess they first perceived that we maybe were unable to pay for an entire set and offered to order the same brand to replace the one tire and advised me to replace the other 3 when we got back to Reno. I still didn't want to run the 1800+ miles with unmatched tire tread depths. I convinced the manager that I was ok with an inexpensive tire set that I could just use to make it back to Reno. His only hesitance was because he was genuinely concerned about quality work and the reputation of his shop. He ordered the agreed upon tire set, and had it expedited to the shop so that we could get them installed the next day. They didn't even require that we prepay for the special order. I not only recommend this shop, but I commend them on their dedication to quality and the needs of the customer and just good old pride and doing what they feel is right for the customer. Thank you Mitchem Tire of Branson, MO

LIARS. My wife had the starter go out on our car they quoted her by saying normally it's a…read morethousand dollars we will do it today for 500!!! She let me know so I did it myself in 15 minutes. Starter was 40 and 3 bolts had to come out easy to get to. .Screw them

My son and his 3 daughters (all under 12) had an oil leak that caused them to get towed to this…read morebusiness. They told them it was a crack in the plastic oil pan. Installed a metal oil pan and oil and told them it was "good to go". They stressed they had an 8-hour drive to Indiana and asked for them to do a 2nd driving test. They said it was "good to go". Pick up the car, get 30 minutes down the road and car breaks down leaking oil again. Take it to a place in Springfield, MO and they find there is a leak from the oil separator/PCV. Real through job by Branson Tire to just assume it was a plastic oil pan and not inspect anything further up the system. If you are traveling through Branson and have problems, don't count on this place, they know you are out of towners and just do enough to get you on your way and fatten their wallets.

Friendly and helpful customer service! We had our IDOD completed quickly and easily. Excellent…read moreexperience!

Tara at the front desk is great. Knowledgeable, courteous,…read morehonest. Even stayed about ten minutes past closing (on a Friday) as we had to Uber back to get our car. Latest issue was severe front end noise on a Jeep Compass. Control arms were just about shot. Finished the job same day, and I asked them to look at brakes also, and they said brakes were fine. Somewhat expensive, but in the neighborhood I was expecting. Same vehicle had other problems a year or so ago, and a thorough repair was performed. Advised of some potential down-the-line problems. Hope to never need them again, but I will absolutely use them again if necessary.

A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.

Amazing team, explained the problem and how to prevent it from happening again, great kids room,…read moregood price.

Spent $1800 last year to fix AC . Lasted 3 days. Two more…read morevisits still not fixed. They are saying it needs a new evaporator core, but not under warranty. They replaced compressor, expansion valve and condenser last year said everything would be under warranty. Changed their tune now. They are I believe engaging in deceptive practices to milk their customers. Will be contacting the Attorney General.

They have worked on my car a couple of times and they did a great job and price was fair. Highly…read morerecommend this garage for all your automotive needs

Great service and decent prices! The quote was given before service and cost was very good!read more

What great folks! Just moved here from Texas, and found these guys through yelp. Asked around too…read moreand got personal recommendations . They were so nice and the service was fast. Great price too. Glad to know where to take my Honda for all service and repairs. Special shoutout to William Martinez. He was so thoughtful and helpful. People were dropping off homemade cookies to thank these special people for doing a great job. It was a like an episode of Cheers, but with automotive services. Even the other patrons were super nice. The only place i will take my car for like, forever. Do make an appointment for regular services, it's still a small town.

Oil Change... Rotate and Balance Tires...and Change Air Filter after mechanic showed us our e old,…read morereally fillthy one. Service was spot on and in a timely manner! The people were very nice and helpful as well.

My truck has been there 60 days and was told multiple times all parts were there and again not…read moreready because waiting on parts. My insurance paid for 50 days of rental and now I have been paying while it sits. This doesn't include time I picked it back up because they were waiting on parts. I understand the unprecedented hail storm caused delays. I feel lied to. I should have used the Springfield location which was awesome when I used them before.

I'm really disappointed. When I first picked up my truck from Crash Champions in Branson after the…read morehail damage repairs, I was thrilled with the service and quality of the work, so much so I left a 5 start Google review. However, fast forward 9 months to today -- the cab ceiling where the repairs were done is now leaking through the tail light. I brought it back in for review, assuming they would take responsibility since they were the last ones to work on that area. Instead, I was told the part was simply "worn" and that they had just removed and reinstalled it. That explanation doesn't make sense -- if the part was "worn" now, why wasn't it considered worn when it was reinstalled during the original repair months earlier? This is a minor issue -- just a small inexpensive part and a few screws -- but the principle matters. I expected the shop to stand behind its work, especially given I have little doubt the insurance company paid well for the repair. Unfortunately, that didn't happen. I rarely leave negative reviews, but in this case, I feel it's warranted. I won't be returning for future repairs and will definitely share this experience with others as well as my insurance company.