On our last evening visiting Branson, a brake line broke on our car. Charlie was working on it…read morebefore other garages even opened. Had it fixed quickly at a very reasonable cost.

This shop is top notch. They fixed my 1959 corvette when no one else could. They were more than…read morefair on the price. I would refer them over any other shop in Branson

A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.

Had a noise on the front end of my truck. Took it into to A&L, they looked it over and gave it a 15…read moreminute run. Turned out a tire issue. They did this for free and offered me to come back if I thought it still had a problem. Really nice people that are honest and fair. I'd recommend these guys all day long. Thank you!

My husband has been seeing these guys for years and we have become regulars. They care about their…read morecustomers, work with our schedule to the best of their availability, and keep us posted on our vehicle. They have also helped our friend with getting his old vehicle all fixed up in stages. They are wonderful and recommend everyone visit them.

I've been to the Downtown Texaco a few times and have nothing but good things to say about them…read more The staff is extremely friendly, mechanics know what they're doing, and they just get the job done. I've been there for a diagnostic, estimate for a hub replacement, they recently took care of us after a wheel actually fell off the f'g car. We had it towed there on a weekend, Friday they called for verification of what had happened, by noon the repairs were done, at a great price, I might add. I personally know four people that get all their work done there and, again, nothing but good things to say.

Oil Change... Rotate and Balance Tires...and Change Air Filter after mechanic showed us our e old,…read morereally fillthy one. Service was spot on and in a timely manner! The people were very nice and helpful as well.

They are always great. I have bought tires from them for 15 years. My cars, my son's cars, my…read moredaughter in law's car, and tires for my utility vehicles. Lots of tires. They stand behind their products and work. They always look to save me money. And clearly I am not alone. They are always busy.

Amazing team, explained the problem and how to prevent it from happening again, great kids room,…read moregood price.

Spent $1800 last year to fix AC . Lasted 3 days. Two more…read morevisits still not fixed. They are saying it needs a new evaporator core, but not under warranty. They replaced compressor, expansion valve and condenser last year said everything would be under warranty. Changed their tune now. They are I believe engaging in deceptive practices to milk their customers. Will be contacting the Attorney General.

We found this place by accident and recommendation from a gas station clerk even though there was…read moreanother tire shop closer ... We drove 1800 miles from Reno, NV into Branson, MO for a summer vacation. Somewhere along the way we picked up a nail in the sidewall so there is no patching- No reputable tire shop should recommend that a patch be installed on a sidewall puncture. And this shop appropriately and politely informed me that no repair was possible. My vehicle is an all wheel drive SUV. Tire shops should always recommend replacing all 4 tires because mismatched tire brand, tread design, tread depth, have the potential to damage your all wheel drive system. Their first suggestion was the proper one, to change all 4 tires. Being on vacation we didn't want to spend that much on the only set of tires that they had available. I guess they first perceived that we maybe were unable to pay for an entire set and offered to order the same brand to replace the one tire and advised me to replace the other 3 when we got back to Reno. I still didn't want to run the 1800+ miles with unmatched tire tread depths. I convinced the manager that I was ok with an inexpensive tire set that I could just use to make it back to Reno. His only hesitance was because he was genuinely concerned about quality work and the reputation of his shop. He ordered the agreed upon tire set, and had it expedited to the shop so that we could get them installed the next day. They didn't even require that we prepay for the special order. I not only recommend this shop, but I commend them on their dedication to quality and the needs of the customer and just good old pride and doing what they feel is right for the customer. Thank you Mitchem Tire of Branson, MO

LIARS. My wife had the starter go out on our car they quoted her by saying normally it's a…read morethousand dollars we will do it today for 500!!! She let me know so I did it myself in 15 minutes. Starter was 40 and 3 bolts had to come out easy to get to. .Screw them

Fuck these guys. Super predatory business practices. I went in for a $12 inspection and they tried…read moreto charge me over $700 for repairs I didn't need. I drove an extra 10 minutes to my real mechanic, CAR Guys in Merriam Woods, and guess what? They told me all of these repairs were unnecessary and certainly not required to pass inspection. $12 at CAR Guys and I was out the door with my inspection passed vehicle. Avoid Big O at all costs. There's a special place in hell for these people.

Bought new tires with them and they supposedly do computer alignment. I had to bring the car back…read morein since the dealership checked the alignment soon after the new tires were installed. The dealer's computer alignment showed the car was misaligned and the tires were wearing unevenly and very worn. In the past, this Big O had honored their tire warranty. This time, they said I only needed to replace two tires and pay for the alignment . We questioned them repeatedly about them saying we only needed two tires replaced- since it's an AWD car. Common sense says all 4 tires needed replacing. We let them replace the two tires and they made us pay for the alignment. A short time later, the dealership checked out the vehicle and said the misalignment was dangerous and would cause serious damage to the car. When we returned the car to Big O they asked us to email them the photos and the report from the dealership. They didn't follow up on our email as they had promised. When we reached out again about a week later, they said to bring the car in. When we brought it in, they said that the tires were just out of warranty - by about a week. They knew that the tires were still under warranty when we first brought it back in. But, they didn't call to get us back in. They waited just long enough that the tires would be out of warranty so they didn't have to replace the other two tires that they should have replaced in the first place! This place also constantly overinflated the tires when we would get the oil change with tire rotation. That's dangerous and probably contributed to the extreme wear on the tires and the tires being unbalanced. They have lost our business. Strongly recommend against using this place.

I've had work done here, Ron is a very knowledgeable, skilled mechanic whose reasonable and…read moreaffordable ! l

Nice guy seems smart hope to work with him again dont know what to say just finishing out the post…read moreon the review with takees 85 words

I highly recommend Highlands Automotive. They're Honest,…read moreTrue to their word and quick service. They squeezed me in and from the Service Desk to the Mechanics everyone was courteous, informative and helpful. I can honestly say one of the BEST Auto Repair Experiences I've had. I'm moving out of state and wish I could take them with me. They are more than Fair on their pricing and labor.

Went here to have an aftermarket muffler installed! Freindly service and Bruce the mech did exactly…read morewhat I wanted done without being told. Highly recommended for the locals in the tri lakes area!