Amazing team, explained the problem and how to prevent it from happening again, great kids room,…read moregood price.

Spent $1800 last year to fix AC . Lasted 3 days. Two more…read morevisits still not fixed. They are saying it needs a new evaporator core, but not under warranty. They replaced compressor, expansion valve and condenser last year said everything would be under warranty. Changed their tune now. They are I believe engaging in deceptive practices to milk their customers. Will be contacting the Attorney General.

They have worked on my car a couple of times and they did a great job and price was fair. Highly…read morerecommend this garage for all your automotive needs

Great service and decent prices! The quote was given before service and cost was very good!read more

I have nothing but good things to say about these boys. I'm an impossible customer, very demanding,…read moreand cheap. I call and ask for a tire, they usually have one, or they order it and have it promptly. They fix the tire and send me on my way.

Good price, good service and good people to deal with. In…read morefact, I bought tires years ago when their father owned the shop.

I'm really disappointed. When I first picked up my truck from Crash Champions in Branson after the…read morehail damage repairs, I was thrilled with the service and quality of the work, so much so I left a 5 start Google review. However, fast forward 9 months to today -- the cab ceiling where the repairs were done is now leaking through the tail light. I brought it back in for review, assuming they would take responsibility since they were the last ones to work on that area. Instead, I was told the part was simply "worn" and that they had just removed and reinstalled it. That explanation doesn't make sense -- if the part was "worn" now, why wasn't it considered worn when it was reinstalled during the original repair months earlier? This is a minor issue -- just a small inexpensive part and a few screws -- but the principle matters. I expected the shop to stand behind its work, especially given I have little doubt the insurance company paid well for the repair. Unfortunately, that didn't happen. I rarely leave negative reviews, but in this case, I feel it's warranted. I won't be returning for future repairs and will definitely share this experience with others as well as my insurance company.

Excellent work & lots of little touches that make things amazing! Our car was beautiful and super…read moreclean inside and out when we picked it up.

It had been nearly two years since I had a vehicle. I researched for two weeks, settled on the…read morevehicle I wanted, then looked for dealers. I didn't want to travel to Springfield, but I would if needed. Tri-Lakes had a model I was looking for, but the day I showed up, it had been sold that morning. Ted looked to their dealership in Kansas City. Same model, same year, lower mileage. Sold. I'm happy. Give them a shot, but show up prepared with knowledge of what you want - sure makes the process easier.

They took my truck in for service and after days passed when it was supposed to be ready, they said…read morethey didn't know where it was and stopped answering my calls and wouldn't return any. I called the sheriffs and within minutes my truck was found. This is the worst ran business in the hist of business. Dont go there for anything.

Follow up is excellent, multiple people devices so everything stays perfectly connected.read more

First, let me say that when you buy a car, you really have to check it out on your own and know…read morewhat you're doing. Even the Best don't find everything. However, this is a low pressure sale and I ended up getting what I think is a really fair deal. I waited a week before the review to make sure the after sale support was as good as the presale. My salesperson Jamie showed me Carfax and went through it. When I didn't know how to lock the axle and use the electronic sway bar they helped me figure it out. They were very helpful. The next morning I was contacted by Jamie as a follow up to make sure everything was ok. I had a problem with my headlights not being aligned and he offered for me to bring it in but I was able to adjust them myself. I wanted the title asa because I was leaving town and I received it ahead of when then they told me. That allowed me to get to the DMV and registered before I left town and they supplied me with all the paperwork I needed to make it easy at the DMV. I feel really comfortable if I had to go back there with an issue.

Had an alternator go bad while traveling. Got us back on the road within a few hours. Great…read morepeople, great service!!

Great service - very trustworthy. They guys were helpful and quick; fit me in without an…read moreappointment.

I highly recommend Highlands Automotive. They're Honest,…read moreTrue to their word and quick service. They squeezed me in and from the Service Desk to the Mechanics everyone was courteous, informative and helpful. I can honestly say one of the BEST Auto Repair Experiences I've had. I'm moving out of state and wish I could take them with me. They are more than Fair on their pricing and labor.

Went here to have an aftermarket muffler installed! Freindly service and Bruce the mech did exactly…read morewhat I wanted done without being told. Highly recommended for the locals in the tri lakes area!