On the second day of our vacation we lost a wheel on our trailer near Branson, MO. We saw AAA repair online and called. Andrew McDonald called us back that afternoon and came to look at the problem. We paid $130 for the first hour and Andrew informed us that any additional labor would be $65/hour, which is half the cost of anyone else who said they would look at it! While dealing with that problem, we had some sort of electrical/battery issue come up. We could not figure out why our circuits were tripping if we turned certain things on, like the microwave. We told Andrew about this and he looked at several things--for free, I might add--and told us he could not see the issue, but thought it might be our invertor. Andrew offered to bring an invertor to us free of charge to see if that fixed the problem.
Andrew and his son, Elijah, worked from 5:00 p.m., in the humid heat of 97 degrees, until 10:30 p.m., when it was raining, to get the original job finished. I can't say enough good things about Andrew and Elijah and we were so thankful to find someone hard-working and honest! Once we left Bransom the next day, Andrew called us three times while we were on the road to make sure we were doing okay. He continued to call us every day while we were on vacation to make sure we weren't having any problems.
I highly recommend Andrew and his service. Yes, he requires cash, and he explained this up front, but he was very meticulous about listing and explaining each part we needed to buy and why we needed it and provided detailed receipts.
We felt blessed to have found Andrew and now consider him to be a friend! read more