The Discount Tire in Arden, NC is conveniently located near the airport. When my tire light came on, I needed to get them checked to see if there was a serious issue or just the pressure sensor. A tractor-trailer was unfortunately parked right near the outdoor air machine, so I went inside to find out where I should go. The indoor staff was very friendly, telling me exactly where to wait and assuring me someone would be right out to assist. I did have to wait a little while for someone to come out and help me. However, once the technician arrived, he was excellent--he knew the exact air pressure my vehicle required without even needing to check the door sticker. He got them checked and filled quickly, and I was back on my way in no time. read more

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Ordered 4 tires on Tuesday for a Saturday appointment, they claimed all 4 arrived, showed up Saturday, only 3 were there because 1 was "mislabeled." Then tried to replace with subpar tires. Additionally, rubber bushings, tire weights, and various other debris are all over the parking lot. The rubber won't cause damage, but those metal weights could. Wound up finding the same tires at Sam's Club down the road and spent less money even after buying a membership. Won't be back. read more

We called around to find our tire . Noone had it and sorta laughed that we thought it would be available. Called discount tire and they said they did have it and offered to go check to ensure we weren't driving there for no reason. When we got there the staff was friendly and professional. He actually said, I'm happy to see you made it here safely- I will get you fixed up in no time! A ton of weight was lifted. They were fast and appropriately priced. Definitely go back for our tire needs!!! Telling our neighbors, family and friends as well. read more

Toni is amazing! saved my life on a friday night right before closing time! Highly suggest

My tire pressure monitor system light was flashing on my 2018 Subaru. The dealer wanted $950 to replace the four sensor in my tires. Yes, NINE-HUNDRED FIFTY Dollars!! I made an appointment online. The tech at Discount Tires checked them for free and told me two were bad. He could have upsold me to sell all four, but he left it up to me. They didn't have the correct parts, so they had to order the sensors. When I called a few days later, they had them. I asked how busy they were, and they said to come on in. I was out the door in twenty minutes for just over $250 for all four sensors. I understand if you buy your tires from them, they will rotate them, AND repair them for free. I will certainly use them for my next tire purchase. read more

Visited this location on 8/7/25 while traveling to the Asheville surrounding areas. Needed a replacement set of back tires and they had something in stock that seemed to work initially. I replaced my Michelin Pilot Sport All Seasons with Yokohama YK-GTX tires. Backroads were fine and I left happy knowing I had tires that would get me home. Once I hit interstate speeds above about 70 I noticed a distinct kicking from side to side in the new rear tires. It was quite disconcerting on a fairly modern BMW 3 series that normally handles quite well above 100. I knew there was something wrong so the following week I was back up in the Arden area and stopped in . Tykey was extremely helpful and understanding. He helped me the first time. Great salesperson. Anyway, they pulled the wheels/tires off right away and found them to be "way out of balance". He acknowledged that it was understandable why the car handled so badly. Great ! Problem solved ! Unfortunately, the problem resurfaced again a few hours back down the road above 70 ish. I lived with the issue for several weeks and finally went to the Discount Tire store in Cary, NC. This review is based solely on my experience with the Arden location. I think the staff was knowledgeable and helpful. The time in and out was VERY fast ! They understood that although my front tires were soon to need replacing, I was waiting for now and simply wanted to fix the issue at hand (rear tires). I did not, unfortunately, have as great of luck at the Cary Discount Tire location but that is a whole other story. :) Thank you to the Arden location for your help during my first two visits. While this location is certainly not convenient for me, I appreciate the great service. read more

Love discount tire pick up a nail somewhere on long shore Road and trie had went fiat but my tire for them for good value and didn't know they a warranty so yes they fixed it with out a problem the service requested is all the quality you get . read more

I have been a dedicated customer of Discount Tire in Arden, NC since the opening of that location. The original manager, Adam was Great as was his team. I recently called the store to inquire about a replacement wheel for one that we had damaged. We purchased the wheels and tires from Discount so we figured that we would have them gwt one for us. The salesman on the phone had no clue what he was doing and simply told me to call Enkie myself and that I just need to order it online. He basically was clueless and no help at ALL. I've been it retail my whole life, 50 plus years! If I had told my customer to find his own source to find a wheel that was purchased from Discount to begin with, I would have been fired. That's NOT customer service. It's too bad Discount no longer gives a crap as I own 6 cars and guess what....they all need tires. However, Discount Tire will never get another dime of my money unless things change dramatically and they actually spend some time training their salesman. Update, I have tried calling them several time this moring...4/6/2026 and they DON'T even answer their phone. read more

Unfortunately, things have changed with these guys. Since the original manager during my initial review has moved on, these guys are just not a good value. Poor pricing, cold interaction and frankly zero acknowledgement of having done a lot of business with these guys for a decade. Won't be going back, I'll use a local spot like Wheel City moving forward. read more

Pricing was good and the salesman was very helpful on the new tires for my F250. However.... They did not torque the lug nuts on the truck properly and the drivers front wheel started to wobble and nearly came off going down the road. I would recommend you take your tires and wheels to the store separate and install them on the vehicle yourself, as the technicians cannot be trusted to torque the lug nuts down. When I went back to explain what happened to the front office staff, they were entirely uninterested and not helpful. A for effort, F- for execution. read more

Thanks to the great staff at Discount tire in Arden! Honestly, best experience ever at a tire store. I had a nail in my tire near the airport. They were polite, quick, everyone was working hard and everyone was so pleasant. I got an update, an explanation and they did it at No Charge! I would certainly recommend them and next time I need new tires, I'm going here! Great atmosphere and terrific staff! Thank you! read more

We went in for a patch that should've taken 20 minutes tops. After checking in we were pretty much ignored for an hour and a half as we watched people who arrived after us get pushed through while we waited. When we asked how much longer they said we'd need to wait another hour and a half. Why would it ever need to take three hours for a simple patch job? We ended up leaving without the service we wanted and had to go elsewhere. read more

The Chick-Fil-A for tires. Always easy to get in and out. Everyone is super friendly. The waiting area has free bottled water and is away from the noise. They also have a really cool tire pressure check station, you just pull up to a very well marked spot and they come out and check your tire pressure. Completely free, even if you didn't buy your tires from them...who else would have this kind of service?? Maybe if Chick-Fil-A sold tires they would have competition. read more

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Love Drew he's the man, went in with two blown out tires and shitty wheels/rims, they came in and replaced it all for super cheap and under an hour. 10/10 service did exactly what I wanted read more

They made a good deal on a set of high performance, all-season tires while we were travelling, run off the road and cut two tires. Being fit in, the two hours wasn't unexpected. Pressures were all over the place and we've had warnings since. Stopped on the way back through to check and clear. Total lack of organization. No one seems to be directing operations. I saw/heard floor personnel yelling at younger workers hanging out in the lobby, watched customers coming in and then leaving. They were unloading a semi, but had it blocking the exit side of the parking lot when there was room to back it in straight and not block half the lot. One idiot told me the car parked sideways in front of the two tire pressure/inflation stations was parked correctly. Two stations. One car sideways in front of them. SMH. After waiting 15 mins to speak with the one person working the counter, then another 15 out front, then being told to move even though the lack of organization is what caused the traffic jam, I left. Jacob is great, but overworked, and needs competent help. read more

Used on line purchase and appointment option. Arrived at appointment only to be told they did not have the tires requested. So much forcsaving 30% wait time read more

Nice yo have a warranty and good service, big outfit so they can offer good prices, put 4 new tires on both cars.

Well for starters, they tried upchargeing my wife on the price quoted. Then they busted her hubcap and tried sliding it through with out acknowledgement of busting it to begin with, and removed driver's side floor mat,why it was removed from car. Just to change tires and then have no reason to. And then denied all together. Recommendations don't go there. read more

A maid appointment for 5:30pm arrived at 5:25pm and left 6:30pm without being served. What's the point to make an appointment? read more

Went to get a plug in our tire and when we picked it it, they didn't even charge us a penny!

We blew out a tire while on a road trip- 8 hours from home- the team there - especially Sean, went out of their way to help us and find a solution. They got us on our way and were kind and so helpful. We will remember their help for years to come. read more

The staff there work very hard and are friendly. I witnessed a very rude (and out of line) customer unload on a staff member and the staff person certainly appreciated his complaint but also remained calm and did not the customer's tantrum affect his professional behavior. I recommend this business for their staff and the quality of their work. read more

I paid for four new tires and set up appt for 3 pm next day. When I arrived I was told they only had 3 in stock. So a different tire size would be used. Itʻs been 1.5 hrs and still waiting for someone to install tires. Premium mediocre service. read more

Extremely helpful. I got a flat tire during a trip, put on three new tires for the price of one for me since I had two more that looked like they were about to go. I can not say enough how grateful I am for their service. read more

Great service! We got new tires which are fantastic and the service was top notch. Shawn went above and beyond to get us great tires and have our spare put up. Fast and great quality. We made an appointment and we're out in no time. Would definitely recommend! read more

Excellent inventory, knowledgeable staff, and reasonable prices makes Discount Tire a great option. There was a problem - my car had 4 brake dust covers installed. When the technician mounted new tires he forgot to put the rear covers back on the car. I noticed when I got home and immediately called them to report what happened. After a return trip to DT, the dust covers could not be found! Management decided to buy another set to replace them. Although very inconvenient, at least the problem was solved. Update: good quality service in the garage. But, the front end businesses seems chaotic. It seems there are too few employees to meet the customer demand. Be prepared to wait! Two recommendations - First, move the printer so employees don't have to waste time walking into the office. If there's no room simply cut a hole in the office wall to make a window. Second, have a designated phone agent instead of juggling calls while working with customers. The way it is means neither party gets full undivided attention. Update: the customer service team from DT contacted me to follow up on the observations posted. They were sincere and professional. Good follow-up read more

Was traveling from Charlotte to Knoxville. Started. losing air pressure and pulled into Discount Tire. It was after 4pm, they were full...but got me in, found the leak, patched my tire and sent me on my way at no charge! 2 thumbs up. Friendly, helpful service start to finish. Thanks so much! read more

Purchased two tires on line through Tire Rack. The tires arrived at the store and I made an appoinment for installation several days in advance. The website significanlty reduced wait times for tires purchased on line with n appointment. I arrived 15 minutes early for a 4:30 appointment. Iwas told the car would ne ready by 5:30. At 5:45, 15 minutes before the shop closes, the car was still not in the bay I wound up leaving at 6pm with two new tires in the trunk of my car, instead of installed. I am very disappointed and will not be back with any of my cars. read more

Great customer service. They analyzed the problem and were concerned for my safety. BUT they "lost" my new tire wrench that I provided for my specific rims and replaced it with some POS one that is completely worn but functional. Otherwise, they were kind! read more

We were in a rental car and the low tire pressure warning light came on as we were leaving Sierra Nevada Brewing. We made it to a gas station for air but did not have a pressure gauge and the light was still on. Not wanting to travel too far like that we saw and pulled into Discount Tire-where they gave us a FREE air pressure check and sent us on our way! Light was off and we returned to Downtown with confidence!! read more

I drove up, "checked in" for my previously scheduled appointment and was asked to wait in my car and told someone would be out to bring me inside to discuss the set of 4 tires I needed. After 30 minutes of waiting and no one coming to bring me in, I left. Never got a call or inquiry as to what happened. I purchased my tires elsewhere. I guess they don't need my $$. read more

This tire center truly focuses on customer service. I work nearby and I've used them to install a set of tires that I brought in with me that o bought online. I was impressed that they took the tire pressure sensors apart and resealed them all included in the install price. They honored my appointment time and got me out in under an hour For a busy shop that truly impressed me. read more

Ordered tires a week ago. Local distributor showed them in stock. Scheduled appointment for 11 this morning. Tires didn't arrive till 2:30 this afternoon. Didn't check my car in until -3:20pm. Tried to add on $200 in extra "protection" without asking. I said "no". Car, at 3:20 was promised to be finished at 4:10. Car did not leave service bay till 5:05. Didn't fix tpms sensor and didn't even offer to diagnose or fix. NEVER USE THIS BUSINESS if you value your time and money. I'll be going back to Black Mountain Tire where they take good care of you and value your business. read more

The Best Tire Company in the United States: Competitive Prices Lifetime rotation and balance (transfers with ownership!) Warranty adjustment for miles driven Online appointment setting Locations throughout the US Knowledgeable and personable staff HIGHLY RECOMMENDED !! read more

techs broke the entire aluminum running board off my Sienna van and then proceeded to tell me ' hey man, we just noticed your running board is just a little loose, you might need to get it checked'. I walk over and pick the entire board off the bracket. it was broken right off the mounting. Obviously lying right to my face. read more

We stopped here because it was the first Discount Tire on our way home. My son had noticed a screw in our brand new tires as we were leaving TN. We had purchased them in TX on a previous road trip the month before. Discount Tire has a great policy of patching tires for free so we took advantage of that. The wait was hour-hour and half so we walked down past the Walmart to get something for lunch. By the time we were done with that, our tire was ready. They had plenty of seating inside and out and bottled water available too. Now if we could just get one of these in Charleston! read more

Very friendly and professional staff, comfortable waiting room and very reasonable rates. Quoted me an hour for wheel replacement and had it done in fifteen minutes. **use the online portal to make an appointment read more

Great service and fair prices. Discount Tire had an excellent variety of choices. We will be customers in the future as well.

Travis was as professional as you can ask. I was having them mount tires on brand new 22" wheels and had asked them to contact me about any defects they see before putting the tires on so I could get replacement if bad enough. Travis called about some slight cosmetic scuffs and I really am impressed that this place follows up on their promise. I've been going here for a few instances already. read more

What FANTASTIC service. They went above and beyond when my prior repair from earlier in the week didn't work out. Kudos to Shawn for his response and getting us back to our family vacation!! read more