Found this gem of a shop a couple months ago. Everything I've read about this shop and the guys…read morethat work there is absolutely true! Good to chat with, friendly and helpful. I really enjoy dropping by

I've seen some not so great reviews on here and that really surprises me. Every time I come to…read moretobacco world both the owner, and the other gentleman that works there consistently are a huge help. They have a fantastic selection of both cigars and pipes, additionally they have a great bulk tobacco variety! People often shop online these days for "a better price", I have found that buying local really doesn't cost more once you take into consideration shipping, time waiting for your item and lack of customer service the internet provides you. Instead I prefer to support local shops, with knowledge staff, a great selection and good pricing. I love this place and will continue to support them for years to come.

Bought a vape the battery didn't charge and I still had 76% vape juice in and they couldn't do…read moreanything for me not even a discounted price on a next one nothing !! When these things cost 7$ a piece in bulk .. MF asked me if I wanted it back why would I want a vape back that does not charge I got from here I wouldn't recommend this place for anyone .. to too that off the patron prior to me was deaf in one ear a sweet sweet old lady and the manager this Spokane "trend setter " type .. was rude and loud with her when she clearly couldn't hear so yeah fuck this place

I go here with my fiancée and I get stared at and watched the whole time I'm there. I don't steal…read moreand I've been there many times. I'm not going to steal if I'm planning on going back there and using it as my go to store but just because we are brown we get watched. Its like...hey buddy you got like 500 cameras and some of your staff carry guns in the open. That's already something that is scary is they carry guns. Are you going to shoot me if you think I stole a candy bar?!?!!! Worst customer service ever and put the guns out of sight douche bags.

Im a newbie to cigars and I went in and met Mr Greg. He has amazing customer service and treated me…read morelike new family. He walked me through the process and helped me pick the best cigars for me. I had an great experience in the shop and at home smoking the wonderful cigars. I definitely recommend!

Great Cigar store!!! I can't say enough how great their customer service is and how big of a…read moreselection they have. I will defiantly be back to purchase more cigars.

This was the exactly what I was hoping for when searching for the largest cigar room in Spokane!…read more The humidifier controlled cigar room was an incredible experience. The variety of various categories of cigars was great! The staff went above and beyond to help me! Everything that I was looking for they had from cigar specific torches to V cutters. I highly recommend this business!

Not really good selection of cigars, staff not knowledgeable! But still left with a couple of…read morecigars

Friendly service, I've been in this store many times and have never had bad service. Prices and…read moreselection are also great.

There's a million and one smoke shops here in Spokane, and this one is something special. Their…read morepricing is fair and lower than anywhere I've been personally, the store is clean and well lit, the selection is vast and the employee that I see when I go in is very kind, knowledgeable and personable. It's always a quick stop but I leave with a smile and my wallet keeps a little heft to it. I absolutely recommend Payless.

We called to ask if they kept a certain product in stock and they said yes. So we drove all the way…read moreout to make a purchase but the unkempt man who had answered on the phone was not being truthful and they did not have the product. Please better customer service

Been shopping here for years and never got any rudeness that others are talking about. I come to…read morebuy and i get everything i come for every time.

Fantastic selection of cigars and bourbon. Very comfortable lounge area with great ventilation…read more Friendly staff.

I've been here twice since they opened three weeks ago. This place is flat out awesome…read more They have a huge walk-in humidor with tons of cigars, many of which I had never tried before. They have a full bar. They allow you to bring food in from the nearby restaurants if you want to eat. They have seats and tables and plenty of places to relax. They have a great ventilation system that pulls the smoke out of the building. The staff is knowledgeable and willing to help you find what you need. They also listen to what people are saying. Between this and the other cigar place, Post Falls is blessed with two great cigar lounges. I wonder what Coeur d'Alene has been doing, since they've either chased businesses like this out or never let them get started in the first place. Oh well. That's to Post Fall's benefit.

Don't bother paying attention to the store hours. Two days in a row, I came before closing hours…read moreand they had closed early. Second time actually was able to walk into the store when the gent was still there (before closing) and he told me they were closed. Even though the door was open and it was 6 minutes before closing. I used to spend quite a bit of money on Kratom and tried to help out a small business. Not anymore. Go to Zanies, way better service and they will actually stay well past closing to help you spend your money.

Amazing service! The knowledge of the selection was incredible I was helped by the kindest girl…read morethere! She helped make me feel so welcome and comfortable! Thank you!!!