They were able to get me scheduled quick. Professional on the phone and in person. Tech was able to…read moremaneuver down a grassy hill. Tech even did a quick adjustment pro bono! I highly recommend!

JD was fast to respond, came on time, took care of business and was very respectful and honest! I…read morewould recommend Bumblee to anyone.

Called them to come pump septic tanks. The person they sent plunged a 6 foot metal rod into pool…read morepipes, electric conduits, even though we told him the lid to the tank was in different location. Had water flowing over septic tanks so unable to pump. Had a pool repair bill of $850 for replacing plastic pipes, which Cruse refused to pay. Owner did offer his guys to fix damages but we did not want them on property again. Cornish-Burton-Sigala came out and did a great job pumping tanks. Would NOT recommend Cruse Pumping and Backhoe.

I had my system pumped from this company previously and was happy with communication and how quick…read morethey came out. My first bill was $500. I was told to put buckets above tank openings to remove the digging charge to access tank lids. I did that that. I was set to pay and the bill was at $700 I chatted with both Paul and the guy that was on site my bill ended up at $600 with the explanation of added charge for digging even with enclosures over tank lids. I typically don't leave reviews but would not use this company again! I just don't understand jamming a repeat customer. I will find another company for my future septic work.

Great job, reasonable. Gave great advice. Will definitely recommend this company. The driver was…read morevery knowledgeable and provided great guidance to care for the system.

Great guys, family business. Did exactly what I needed, fast and professional. Explained what they…read morewere doing and why. Only bad thing is they do not do service yet...it's coming. They will be my new service company once they do. Great job!

We contacted multiple companies to get estimates to replace our old septic with a new aerobic…read moresystem. Out of about 5 companies we contacted, only two responded; Total Septic was one of them. DaWayne, the owner, came out to our property and the Engineers report and go went over what would need to be done. He made us aware of the permitting process and told us it would take at least 30 days before the permit would be approved. Within a couple days of receiving the permit we were put on their list to begin work. His crew was professional and we are very happy with the work that was done. We hope to enjoy the same kind of responsiveness and professionalism in years to come. Not a very exciting upgrade to your home, but definitely necessary, and we recommend Total Septic to help you through the process.

Dwayne and crew did a superb job replacing our home septic system in Celina. Nice, neat,…read moreprofessional work, from excavation, to installation, to cleanup. Very pleased. Highly recommended.

Completely awful. My mother received services and had questions about the fees. She got transferred…read moreto the owner, who called her OCD, threatened to recharge additional fees they had previously not included, and called her a liar. I called to express my concerns, I got transferred to the owner who said his name was Kyle. I began expressing my disappointment and he interrupted me and hung up on me. Disgusting. Unfortunate because the manager seemed very nice as well the servicer.

I called Ben after having my 3rd septic clog in just three years. Another company suggested that I…read moreneed a completly new system. Ben immediately diagnosed a bellied (sagging) inlet pipe as the problem. Just 6 days later he dug it up, replaced the badly bellied, five foot long PVC inlet pipe and also installed two risers. It now works like it should and he saved me untold THOUSANDS of dollars! He was promp, professional and VERY reasonably priced! Highly recommended!!

Well, after calling Ben and telling him that I had water in my shower and both of my tubs I was…read moretold to go unscrew my sprinkler heads as because of the cold weather the heads were probably frozen. I did that and nothing changed. Called Ben back to have him come out unfortunately in freezing temps only to tell me that all was well and that it would be 100 bucks for the service call. Today same problem and now the pressure built up enough to pop the quik cap off of the cleanout and dump sewage into my yard. A text to Ben gets a reply of oh you have a clog going into the first tank just run a garden hose down the clean out pipe toward the tank. Would have been great to have had this diagnosed correctly and fixed last night before it dropped another 8 degrees into the 10's with snow now falling on the ground and 4" to 6" in the forecast for today. Not exactly sure what the service call to my house was for other than a confirmation of his misdiagnosis of the problem and an opportunity to try and collect 100 bucks only to cause additional issues as now in addition to still having the same problem I called about I'm now going to get to thaw where my sprinklers belong as that was never the problem in the first place