Wow. Why didn't I read the reviews? The team put the fence up quickly and it looked okay. After a few days I could see that the fence was leaning and not securely installed. Then the gate sagged and didn't close right. After several unanswered calls I needed to pay another installer to come in and fix the job. Fixed, at an extra expense, but not as good as if it was done right the first time. Still no response. read more

Shame on me for not reading the reviews first! Everyone's right. He's quick to book an appt to come out and give you a quote and once the job is done take your money. If there are any issues he's a ghost! I had a fence installed around my pool in 7/2022. The inspection guy came out and said one section of the fence there was a gap too wide and failed me. Also some of the bolts were loose and the gate didn't close properly. I tried to reach out several times with no luck. Recently, we got hit bad by the storm and our fence was damaged by huge branches that fell on it. Once again I tried to reach out to Mark. Of course, NOTHING! I'll have a better chance of finding Big Foot then him read more

Discount Fence provided a great service. Despite a small hiccup with installation dates due to weather, all went smoothly and our new fence looks beautiful! Great job! read more

Was very happy with how responsive they were when we were looking to have a new fence installed. They completed the work for a reasonable price and the installation team did a great job. I was therefore very surprised, and extremely disappointed, in their lack of responsiveness when one of the new gates would not latch properly after installation. I contacted the company, and then tried for weeks to get any response. When I did, the response, was that they were too busy and couldn't address the issue for several more weeks. I asked if it was a repair that I could do myself and again, after weeks, no response. I'll have to figure it out myself. Because of this lack of basic post-installation customer service, we will be choosing another fence company for the additional fencing we are planning on installing. Cliff East Haven read more

Extremely difficult to work with, HORRIBLE communication & very poor quality installation ie: left significant gap between ground and bottom of fence which allowed my large hound dog to repeatedly get loose (the main reason for the fence!), but which wasn't visible until months after the installation in the fall/winter when dense bushes died back revealing the gap. Refused to respond to multiple calls, text messages & email in an effort to get someone to come out to repair a separate section of fence where the bottom tension wire broke. Sure they'll respond quickly to give you an estimate, but after they get your business and $$, good luck. Honestly hard to believe they are even still in business, and no surprise why they have such a poor rating! Would have been no stars except couldn't post review without at least one. read more

Warning!!! I had contracted this company to install a white plastic fence on my backyard. The owner came, and was explained what I needed, he agreed, and several days later 3 Spanish kids that spoke no English, show up while I was still in bed. They began the work without notifying me. I decided to go out to see how they were proceeding, and noticed that they were installing the entire fence in the wrong place, I tried to tell them that wasn't what I had wanted. One of the worker had to call his wife that spoke English to communicate, when asked why aren't they calling the owner, so I could speak directly to him, they told me that he was on vacation. Days later, the owner showed up and went on to tell me that it was my responsibility to tell them where to place the fence. When they came back, they tried to fix it, but the entire fence was installed wrong. Many gaps between the gates, some of the panels were 8" to 10" off the ground a gap large enough for animals to get through, and the entire fence was not in a straight line, but crooked. Photos available upon request. read more

I used discount fence of Ct for my vinyl fence and I couldn't have been more pleased with the outcome. Mark was very responsive from our first initial meeting and the pricing was very reasonable. The parts for the fence arrive relatively quick and his crew did an amazing job with the fence. They were professional, hard working and got the job done quick. I highly recommend using discount fence for your fencing needs read more

Previous error in the communication. Great price and service. We will be using them for our fencing along with our neighbors to separate our backyard, especially with three dogs and them having two small children. I'm very hopeful that we'll be happy consumers, along with our puppers. read more

Discount Fence - Beautiful vinyl fencing! - Fences & Gates Near Me - Milford, Connecticut

had a fence installed last year 2023 , and the work was excellent and fast. The workers were courteous and clean. fast forward this year 2024 one of the posts began to settle and the gate could not latch, so I contacted the company to ask them to repair the post and did not recieve a call back. Called 3x with no response . To be clear I did not expect them to do it for free and I even left a message saying that on thier answering machine . Still no response. Sadly they do not stand behind thier work. read more

The workers used old fence panels that where taken down to finish the new fence. I am not stuck with discolored old fence panels. I paid for new fence to be but up and what was used for part of the job was old fence panels. I tried for many weeks to get in contact with the owner and no response. read more

Phenomenal job by Mark Pucci's crew. Old fence removed, new fencing/gates installed inside the promised time. Crew was very hard working, polite and courteous. They did a great job of cleaning up site also. Highly recommend! Before and after pics attached. read more

Discount Fence - Before - Fences & Gates Near Me - Milford, Connecticut

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Mark and his team did a great job of installing the fence in a day at our home. Their price was competitive and work quality solid. However, getting in touch if there is a problem after payment has occurred has been a nightmare. Much to Mark's credit he followed up with me right after the fence was installed (before the final payment) and I identified a problem which was the end of the fence against my house was against a window that made it so it couldn't be opened (not sure why this wasn't questioned when it was first installed). Within a week this was addressed however instead of doing a quality repair the team merely moved one of the posts so it is now at an odd angle and not square. I have been waiting to put in a deck while trying to get this fixed as this be quite aesthetically unappealing with an unsquare deck and fence. My wife and I called and texted the owner and the business leaving messages over several months. The messages at the business were never returned but a few of the text messages were. Someone from his team did come out after several months and fix the latch on the gate that made it very difficult to open and close it, however, this took repeated follow-up and the problem of the crooked fence was never addressed. See my google review for pictures and screenshots of the text messages. read more

I wish I could rate their work, but I was told that they couldn't do my fence repair job because it was too small. That's unfortunate because I would like to replace the fence at some point and they just lost a potential customer. Perhaps the owner should realize that a fence repair one day could lead to a life-long customer (with referrals) down the line. Your loss, buddy. read more

Wouldn't recommend. We signed a contact in early June, 90% of the fence was delivered three weeks later, the rest of it never showed. Not Discount Fence's fault the fence was on backorder; however, I had to reach out to them MULTIPLE times to even get an estimate on when we may see the rest of the fence. Kept putting us off and had to chase down many many times. When they finally said that we wouldn't be seeing it until late fall, they offered to install a wood fence. They ended up saying they would charge $900 more than originally quoted. I said it would be "basic customer service" to keep it at the original quote after months of waiting and Mark said "good thing I'm not in customer service." Overall, zero communication. While I know fences are in high demand right now, would have expected a better experience. Didn't end up trusting them in the end. read more

We had our fence installed last summer. Recently a portion of the fence is swaying back and forth in heavy winds. We have called 4 times now to have the fence repaired; each time being told someone will be here the following day... so far no one has shown up or called to give an explanation of why they haven't shown. Pretty sure they have no intentions to fix the issues or withhold the 10 year warranty. read more

I hired them afew years ago. The job was of a poor quality and had to replace posts shortly after, this fence has a half of fence life compared to what it should have lasted. Upon replacing posts it came to light ,They only dug them 2 feet down into the ground! I had a bad feeling as soon as the job started. It looked shoddy upon completion , complaints went unresolved and the current professional fence installers definitely have had nothing good to say about the fence, quality or the installation of it. If there were a negative rating that is what I'd give. In my opinion, They are a Rip off. read more

I have been extremely disappointed with both the customer service and the quality of work. Great salesman! Once they get your bid and deposit you are treated very differently. From showing up weeks late, to poor quality work, (wobbly deer fence, so loose, poles falling over, ) and most importantly the fence is NOT EVEN CLOSE to being flush to the ground. They came back once to repair it when I complained, but instead of doing it properly, they piled up dirt, rocks and attempted to wire it to the ground and used rocks and boulders to try and fix holes in the wooden fence. I paid over 11,000 for a fence that does not keep my dogs in or deers out. I was so overcharged for a product that is not doing what they said it would. I got an estimate to fix their inconsistent install of $1,000. I emailed Marc and he did not respond until I emailed over and over.. He has put me off for months and months and finally said he would come this month, but now will not return my emails. read more

Started out great! They came on time, installed the fence and even came back and replaced some split boards. Then I paid them the final payment and I've been ghosted. They never answer the phone nor do they return calls. The three gates they fabricated from fence panels started warping almost immediately and now I can't open the gate on my driveway. The warping is so bad I am afraid my little dogs are going to walk right thru it. After finally threatening Mark with this review he finally responded to my texts. This time he said they ordered new gates for me? Confusing since the gates they installed were made from fence panels!!. I was way more than patient. I cant understand how anyone runs a business like this. Very very disappointed. My advise is make sure its done before you pay them because they are all done with you once they have your money. And you are on your own for any subsiquent fixes you will need. read more

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Left the yard a mess. Used mismatched on a two tone beige fence. Crappy workmanship. If I could give less than one star I would.

I had listened to a friend of mine and hired this Company... worst decision I have ever made. They are very unprofessional, unreliable, no communications whatsoever. They will schedule your installation but will not show up. They have a business phone that no one ever answer or return your call. They left materials in our backyard and never returned but of course they want your money. Believe all the reviews you read, it's true. Hire another contractor even if you pay a little more. read more

Mark, the owner, is an extremely deceptive guy. He is pleasant and prompt with estimate but good luck getting in touch with him once his workers begin the job. He ignores texts, phone calls and his office is seemingly non-existent. He seems to rapidly change his tone and become condescending when talking with woman. Scheduling means very little to Mark and he will pull "No-shows" when he feels and then talk down to the person challenging him. Extremely unpleasant person to deal with and it would be wiser to pay a few extra dollars and get a more consistent company that actually worries about customer feedback. read more

We got a quote for a fence; and it was the cheapest quote around by far. Despite some concerns over customers saying lack of call back; we called our sales person to place the order, and upgrade to a privacy fence in front. We never heard back, so we gave him a call back two days later; figuring its summer and he could be busy. Not a peep! We ended up going elsewhere. We cant speak to the quality of fence that Discount Provides, but the complaints about lack of follow up and follow through seem to be real. The address is an office in Milford, noone to actually go talk to. And the phone #s go to an automated system, no way to get ahold of anyone that way. Some people talk about email, but I never received an email address, and could not find on Discounts website. read more

Contacted the company numerous times in 2020 for a fence at my business. Finally got the owner out for an estimate which was very rushed but fair. Stated the work could start in 3 weeks. Called, emailed numerous times to find out how to give deposit, no response. They don't care about your business and frankly the owner has a scary temper. Hired a much more expensive contractor button the end I believe it was fair for the high quality. Discount fence doesn't have display fences or a physical location, the owner just gives you a vague description of what he thinks y read more

Abel did a great job! Looks great we are very happy with it ! Will be great for our dog to run around in!

To busy and disconnected for their own good, find someone a little more focused on customer service. Price may be lower but the Work won't be done right l. read more

Mark came out in timely fashion to measure a month ago. I still have not gotten the quote. Called twice and left voicemail. Nothing.

Discount Fence went above and beyond to ensure the GFWC Oviedo Woman's Club received the best price, the best service and by far the best product. Rob from Discount answered all the questions we had, provided prompt and courteous service and the team he had with him knew what they were doing. The white vinyl fence was installed on the day and time promised and the site was left clean when they were finished. We cannot say enough good things about Discount Fence. read more

THE OWNER JUST RESPONDED. HE IS LYING. MY REVIEW IS POSTED ON MULTIPLE SITES, AS THIS UPDATE WILL BE, AND ON AT LEAST SOME OF THEM YOU CAN GET MY E-MAIL. I AM HAPPY TO RECOUNT THE DETAILS. Response from the owner 3 hours ago First off, to answer your question, yes, we are a legitimate company. We hold ourselves to a high level of integrity and put the safety and well-being of our employees above making a buck. Upon, doing the free estimate, our employee whom your wife held in high esteem in her review, witnessed an incident that made us decide to kindly decline doing business with you. He gave us a FIRST hand account as to what happened. When I told your wife that we had decided not to take on your job and wished her luck, she pressed for a reason. Without incident, one might find that odd. I simply stated that an incident took place and made our employee feel unsafe. We let it go at that, as that was the polite thing to do despite your wife's firm interrogation. Yes, all of this happened before any work was done or before a contract was signed because WE decided that based on your action, that we did not want to do any business with you which is our right to do. The reason that we do have FIVE STAR reviews is because we have amazing people running the company, amazing people working here that do exemplary work and because of that our customers share their positive experiences with others. Fast forward a few weeks and your wife writes a scathing one-star review on our company. An inquiry was made as to why she gave us a bad review. She still acted as though she was unaware as to why we declined to do business with her/ you, yet in her review she made mention of "an incident" that took place with her husband. We asked that you remove your review as it was unfair and stated we would respond transparently. That was not a threat, we have every right to turn down a job and give reason as to why; and we most definitely have a right to refute a negative review. I am certain that readers of this might be able to read between the lines, but we have decided to take the high road and not blatantly expose your personal business. While reviews by customers and potential customers should be used to help consumers, I often find it helps to read other reviews that individuals have written on other experiences that they have had. It clearly shows that some people cannot be satisfied and are always negative. It also gives insight to the temperament with which they treat others as is the case in this situation. For Discount Fence, your reviews have made us all the more grateful that we made the ethical choice to not do business with you. read more

Great experience, had them do the yard in 2 phases about 2 months apart. Great price. Quality product, very hard and skilled workers. They cleaned up great. Would use again and recommend. read more

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Needed a perimeter fence erected and called in Discount. Plans,quotation and time schedule set up They erected the fence once the supplies were delivered. The gentlemen were very neat and ensured the property was left the way they found it. My only issue was getting hold of the company once the job was complete to sort out one or two things BUT they did eventually did get back to me and sorted it out. We are happy with the results read more

Discount Fence - Fences & Gates Near Me - Milford, Connecticut

Mark gave a fair price, material delivered as promised, fence installed on day committed, worker's were on time and polite and cleaned up when completed. Had an issue with one rail, Mark replaced it without question and fence looks great! Hoping no issues no going forward, but for now couldn't be more pleased. read more

Discount Fence installed my privacy fence in the front of my home. I highly recommend their work it's awesome. They have great consumer service and are extremely professional. They also gave me the best price. This was an all around great experience. read more

Mark Pucci of Milford CT is a dirt bag. They suck. I gave them a $5k deposit and they screwed me. They showed up 2 weeks late. Also any did $1,520 of the job(which is falling down after 2 months). I asked them politely 5 times for the balance of my deposit back and they didn't call me back. After I posted negative review, the owner emailed me within 1 hour say "now you will never get your refund". read more

I had called them two weeks ago to replace some fencing and put in a bigger gate, and they never called me back. After reading all of these Negative reviews on Discount Fence, I will never use them. Now I'm glad they had never called me back. Please READ all of their reviews FIRST!!! before calling them. read more

RUN AWAY AS FAST AS YOU CAN! This company is horrible. You will be getting a faulty installation and subpar materials. The fence was installed last year and is hanging by toothpicks. The wood is the lowest quality cedar. There are holes in the fence and the seams are splitting. The cement did not set properly so the posts were not set right. Do yourself a favor and go elsewhere. They only return calls when they start the project. I left several calls complaining about the fence and they do not return them. I finally got someone on the phone and the guy actually hung up on me! I worked in a service business years ago and you never treat customers that way. The customer is always right, take notes from Stew Leonard. The proof is in my backyard! They don't stand behind product or service! read more

The fence looked great and DJ, the sales person was good too. The issue was the start date and expectations. I actually took a day off work to be at home to watch their work. They called after they were supposed to arrive and let me know they switched the day to the next day, Wednesday. They had also called on the Friday before and confirmed the time. I know these things change...but I feel they definitely could've given more notice. They even agreed with me on that point, but were willing to do nothing to make it right. I have limited PTO which I wasted. I even referred my neighbors to them prior to the screw up. read more

If I could give a 0, I would. Horrendous Experience. I paid my bill and then went back to take the measurements of my fence and they were $900 worth shorter than he had on paper. He refunded the $ shortly after. Upon further review I found that parts of the door had been hammered together using scrap wood so I had to have him come back and re-do it. Then, the poles holding the fence doors were not strong enough to hold up the doors so he said he'll have someone re-do it. After 100 texts and phone calls he has yet to come through on this. After speaking to another contractor in the area he said that Mark Pucci is notorious for cutting corners. F- DO NOT Get In to this nightmare. read more

We had a fence installed last year and the workers were going very fast. Then we noticed the gate was too narrow. They only had enough material to make it barely big enough for my tractor to pass. We also had a coupon for light caps on all the posts. Mark Pucci offered us a discount if we just put the caps on the gates. We agreed and made the mistake of paying before he got them to us. Now, dozens of calls and emails later we have nothing. At first Mark kept saying he was coming and never showed. Now he just doesn't respond anymore. Moral: never pay until the job is 100% done. read more

Would love to be able to give these guys a great review. Unfortunately, despite two emails and a phone call, they never responded. I can imagine how responsive they might be AFTER they have your money. read more

Horrible customer service. The consultation/quote was far different than the outcome. Owner did the quote and then never showed up during the build. Workers had no idea what the plan was. After the quote the owner was nowhere to be found. They were the cheapest of 3 quotes and the work definitely reflects that. Lesson learned. read more