went in to buy a replacement coil for two different smok vapes I have and the employee working at…read more230pm Monday the 19th first of all didnt even know there was a whole shelf of smoke coils for sale and when I found the shelf and asked to look through the basket to see if my sizes were available I was told I couldn't look through the basket and he wasn't going to look through it for. me either. so whatever employee you have is actively losing you sales. I wouldn't keep an employee like that around.

I was served with the upmost respect they treated me as family to there store wonderful service I…read morewould recommended this smoke shop to anyone who vapes they have many accessories and much more. I left my vape pipe behind and in hopes that I left it there sure enough they held it for me .. They are a wonderful team filled with integrity . I will keep shopping there for my supplies it's the best Liz Thomas

I love this place! They have a solid selection of glass, dope clothing, and the people working…read morethere go above and beyond to help you out and to get you a the best deal possible...I leave this store happy every time!

The Young Gentleman Angel That Works there is a Super Polite Gentleman he goes beove and beyond…read moregreat customer service and always helps you find just what your looking for

This place is horrible! Came by on vacation my vape pen died it was in the area I was passing…read moretrough. That was a $35.00 mistake. Bought a new pen from them and it's fake! Don't work can't charge it with the charger they provide. I called to speak to the owner or manager they said he's not in town . They asked me to send them pictures I sent them pictures they had the nerve to tell me I didn't buy it from them. Yes sir I did your on my bank statement, how do you think I got the name to your stupid store! Told them to watch the cameras they have ! They have failed to get back to me about the situation! Point of this , is this place is untrustworthy, dishonest and they should be ashamed of them self especially they way the world is today! I even emailed the company who makes the so called pen I purchased they said it's a fake!! Im hoping they make it right and at least respond back!!

From the owner: 1938 Main St, Watsonville, CA 95076read more

I called and I got a good sense that the other person on the line helping me stepping into my shoes…read moreand getting, "the sense", of what I was looking for. The person helped me and then followed up with a call like he said he would and just what I needed. Tx

I stopped here on my way out of town after a visit. I actually walked out of a shop right before…read morecoming here due to customer service. I'm glad I did. This shop was absolutely solid. The dude running the store when I walked in was on top of everything. Welcoming, knowledgeable, and honest about products, just a solid dude. Not my first time in that area, when I'm back I know where to stop.

I love the passion the owner puts into his business! Amazing seller and explainer. They take their…read moretime to measure you'll be satisfied with your purchase.

The gummies that they sell are hazardous to your health. My friend had a seizure after taking one…read moreof the Smak'd gummies sold here (this happened twice), and ended up at the emergency room. After reading the warnings from the FDA, there are so many dangerous side effects with these. Too many synthetic additives. Stick with the pure cannabis gummies.

Here to give smokeez a well deserved five stars, exceptional staff, prices and selection. I'm new…read moreto the area and they make me feel like home. Ten out of ten, highly recommend

There was helpful staff I went in for one thing but there was so much more in the store I wanted to…read morebuy. They have everything you need for dabbing; bangers, tools, rigs, caps, slushers, and more. Many colors to choose from when looking for bongs, pipes; wooden pipes, metal pipes, glass pipes. They have kratom they have CBD they have polka dots chocolate bars. They have beanies t-shirts and caps. The store was very clean they even had Halloween candy out for us to eat. Very welcoming store I would definitely go back.

I frequent smoke shops ALL OVER THE BAY AREA from Frisco to Monterey to Oakland to Napa to San…read moreJose. This smoke shop, by far, IS MY ABSOLUTE FAVORITE ONE IN THE ENTIRE WORLD!!! Their prices are awesome. The quality of everything is amazing. Their variety in everything is endless. But the customer service of the shop owner is beyond priceless. And he makes sure that the impeccable customer service is absorbed and trickles down to every single employee he hires. The employees have ALWAYS impressed me at this shop making it a breath of fresh air coming here no matter who is behind the counter. And if by some crazy reason they dont have whatever you are looking for, they will go out of their way to get whatever you want in stock very soon. Star Zone gets my vote UNDOUBTEDLY for the "World's Best Smoke Shop Ever In All The Land"!!!!! Love you guys!!!!

I just found this shop not long ago. They have all kinds of great merchandise at the front of the…read moreshop and a huge back section of beautiful glass smoking devices. Both times I've been there the workers behind the desk were super helpful, and pleasant and were extremely grateful to have local support. I live in Scotts Valley and I don't receive that sort of warm welcome at my local shop, so it's worth the drive to Santa Cruz to be appreciated and feel good about my purchase.

Closed before 9PM. On Saturday. Booooooo. Me and a few others waited outside before 8:30PM, called…read morethe store and no answer. This is supposedly the only liquor place open.

Love this smoke shop it's very clean spacious high ceilings. Lit up very well. Clean, organized…read morenice ambience. And most importantly they have a wide selection of stiiizys

Listen up vape fans all I have to say is there so many vape shops smoke shops out there that don't…read moreknow anything about vaping smoking accessories E liquids. It's so sad to see that all these vape shops have all these young people working behind the counters that don't know anything about what they're talking about but today all that ends due to the fact of fatcat smoke shop what an amazing place customer service outstanding , the couple there that runs the place are just amazing people in personality, customer service, oriented, and very professional at their jobs. Specially Nadia. She really came through in a big way for me. I have been researching vaping for the last couple of months and when I came across fatcat vape shop, I was very skeptical and hesitant due to the experiences I've been having at other vape shops, but when talking on the phone with John, I realize that this place cares about their customers and had wide knowledge of my questions and that was very impressive to me anyway awesome place if you're interested in transitioning from smoking to vaping these are the people to see they care they'll answer any questions you have and if they don't know, they will find out. They are very much invested in your health and helping you in the best way they can again folks this is a great place to go. Parking is limited but if you look around there is parking available nice atmosphere wide selection of vape smoke products, awesome location and just a great place to get your essentials for vaping again I recommend this place to anyone that is looking for a vaping shop that cares about there customers and we'll go out of their way to make you walk out of their store with a smile on your face these people were awesome and I can't recommended enough. I would give them a 10 stars if I could thanks again gang you guys are awesome and I applaud you and I wish the best for your success and you will see me soon. thanks again, Nadia.

Made an account to save yall, Horrible ..... just horrible , went in there , bought a vape for 25…read morebucks , i guarantee that they are only selling knock off items in there , quite literally just threw away 25 dollars so I strongly , STRONGLY hate this place , and highly recommend u never step foot in this shop , so many better alternatives .... Anyways screw this place and if u see this just know u will be scammed with any e vape device