The employees here truly make the place. He had made purchasing a car, such a calm and enjoyable…read moreexperience with no added pressure and honest recommendations. All of the staff even the ones at the front desk are incredibly kind, and even after I'm sure what he a long shift, they keep a smile on their face and a positive attitude. 11/10 would buy here again!!

Purchased a truck in November 25, in February of 26 I noticed there was motor oil on the engine…read morewhen I went to change oil. tried to address the issue before it was out of warranty but got nowhere with carmax. I had only put 3000 miles on the truck and two weeks after the 90 days warranty was up the engine blew the rear main seal. new motor is $15,000. Do yourself a favor and don't give any money to this company. Not to mention they failed to disclose the premium trim wasn't 4wd. The truck had missing running boards that were taken off after they took the listing photos. And the rear seat folding mechanism was broken. Their "125 point inspection" is garbage. I have done over $70,000 in business with carmax over the course of 4 vehicles. I will no longer continue to do business with a company that has such little ethics in their business model.

Do not buy a car from this place. They are shady. I looked at 2014 Nissan Altima and I saw the AC…read morewas Not working. They told me pay 200 deposit and they will fix issue before purchase. The car sat in the same spot for days with no repair. I demanded my 200 non refundable dollars back because they never attempted to repair the car. Run away fast.

i got a 2016 Ford Fiesta from mason He told me it was a 2017 Ford and also so many thing started…read morehappening to the car spent 8000 dollars on that car and I took it to the car wash and I came out my mirror was missing a chunk and just watch out when you go to somebody like that they WILL RIP YOU OFF

I accompanied a relative to purchase a car and was highly impressed at the customer service here…read more Ivan was very knowledgeable and helpful as he answered all of our questions thoroughly, and made the whole process easy. highly recommend!

From the owner: At Queen City Imports, we serve the greater Charlotte area and have access to hundreds of pre-owned…read morevehicles of the highest quality from some of the finest manufacturers. If you don't see the precise vehicle you're looking for; give us a call- we'll find it for you!

i had a good experience at this dealership, have never had a problem with my car, they were very…read morehelpful and not pushy throughout the process. very recommend!

Since I have been in Charlotte the only used car lot I ever bought from was Coliseum. You can't…read moreexpect a brand new car when buying used. AL was always up front and his son was always courteous and they were always fair when I needed repairs. You can't expect Bentley quality with a Yugo budget. Colin

DO NOT BUY FROM THIS DEALERSHIP. Ever!!! Absolutely the Worst dealership experience I have ever…read morehad. I'm only going to blame myself considering that I did not read the reviews on Google and Facebook. The owner is a total Scam Artist and you can see from the reviews below and on Facebook that remains true. They are Completely selling cars to individuals that are in need of Major repairs. I bought a car from this dealership in December of 2019, drove it for a day and then it started to give me issues right away. First, the check engine light comes on 24hrs after buying the car and the car becomes sluggish under acceleration. I take it in the next day and drop it off Tuesday morning, the owner said he would call me to update me on the progress by Tuesday evening. No call. I call Wedneday to see if the car is repaired, the owner informs me that he has not had time to look at it? Wait, are you kidding me?! I go to the dealership on Thursday evening, the car is still not repaired. Remember, I just bought this car 4 days ago and I put down a large down payment on it and I can't even drive it. They tell me the car is repaired friday evening and I pick it up. 2 days later, it starts smoking really bad, I then notice a very very large oil leak coming from the engine as well. Then the brake light comes on and then the traction control light comes on as well. So, a week later, major major issues are going on with the car. I take the car BACK to the dealership and it sits there for a whole week before they even start to repair it! Absolutely Ridiculous. They inform me that in order to pick the car up that I will have to pay an additional $850 for the recent repairs. So, they basically sell me a lemon and ask me to pay for the repair costs that they should have paid for BEFORE they sold me the car. As we are in dispute about the repairs, the front window starts to malfunction and not work, it will not roll down at all. The headlights fail and I have to pay $75 for bulbs from the manufacturer dealership just to be able to drive the car at night safely. So all in all. I bought a lemon and they failed to rectify the situation. I turned the car back into them and refused to pay for anymore repairs and have since purchased another vehicle that is Reliable from a reputable dealership here in Charlotte. My Advice is to STAY AWAY FROM THIS DEALERSHIP AT ALL COSTS. READ THE REVIEWS FIRST and you'll see how many customers have had issues with them. Do not buy a car from these people as they are Total Scammers and will only cost you more headaches over a vehicle that should not have issues within a week of purchase!

Unless you're extremely educated on cars in general, I'd avoid this place at all costs. Carlos sold…read moreme a work truck with a defected exhaust that won't pass inspection (so I know he knew about it). It also had its engine light turn on two weeks after I bought it, and both the headlight and taillight went out as well. During my test drive I noticed the truck was "pumping" to a stop when i used my breaks meaning the rotor was warped and Carlos blamed it on the bumpy road. I knew he was lying about that but didn't realize the full extent of how bad the truck was. Carlos doesn't return my calls anymore, he's a very shady salesman and runs this dealership with his partner. AVOID AT ALL COSTS!!!

Absolutely phenomenal dealership, good business and shop with no hesitation!…read moreWent in needing a car for work, he stayed open a bit later than listed because i was serious about purchasing a car, staying later hours to make sure i could be sure about the vehicle. He had a good selection and I was looking to purchase a vehicle cash and he provided a no nonsense business attitude that was refreshing compared to any other dealership you go to. There was no hours of haggling and going back and forth wasting the most precious currency that we can never get back, which is our time. I got a great deal on the car i purchased and could not be happier, I wanted to make sure the car was in the condition that was claimed as it was my first experience with this dealership, and he agreed to allow me to take the car to a mechanic to have the car inspected. There were no issues with the vehicle just as he told me, mechanics went over it for about an hour and a half and even told me of new parts that he had gone out of his way to replace so the car would be at peak performance. I purchased the car right after the mechanic double checked it to tell me everything he said wad correct! I was very worrisome about buying a vehicle after the last dealership I had gone to, but JR is an honest and good man and I was relieved to be in good hands with the cars condition, I got my title in a very timely manner. Some used car dealerships will sometimes do shady business and lie to you about the status of your title coming in but that was absolutely not the case with Caribbean Motors. They also offer their mechanics to service your cars for good prices and he gave me someone who could program a spare key for me at half the cost of the dealership! I could not have asked for more and could not be more happy with my vehicle, I have since told all of my friends to shop with him. Great dealership!