My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

One of the best customer experiences of my life. When you speak with Amin, you think it's too good…read moreto be true. But you find out that he is a top-notch, customer-first oriented business. I found a car that I wanted at his dealership. He crossed every t and dotted every i in the process, getting me the car (I am in MA) smoothly and quickly. I was so impressed I just purchased ANOTHER car from him with his help. I told him what I wanted and he found me the most amazing Land Rover, which was just delivered 2 days ago. He is reliable, unbelievably attentive and responsive. Although I don't plan on getting any other cars for a while, when I need one I'll be sure to use Amin again. I highly recommend him to anyone looking.

Demetrius and Paul did a great job. I totally recommend this location. Found the car online and…read moredrove an hour to pick it up.

Paul and Johnnie very great guys! Informative, Communicative, and Honest! They made a stressful…read moreprocess an easier one. Highly recommended!

Beware of Auto Selection of Charlotte, if I could rate lower I would, People, posting a compliant…read morewith BBB does nothing for the consumer it only helps the company. This was the last message I sent to Jordi with this deceptive company. UCC1-308 All Rights Reserved 12.17.22 Attn: Jordi Auto Selection of Charlotte 6915 Old Lawyers Rd, Charlotte NC 28227 Phone: 980-406-3020 Hello Jordi, I've been more than patient with you and the owner regarding my car. I've waited and been put on hold, with 5 months of excuses by you. Even your last statement a few days ago, to call me back with a day for the 10th time to get this car look at and serviced, it never happened again. All this time you now say it's past 1k miles, after I've been calling you for months when it was way under 1k miles, but the 4500 mile warranty that you advertised to me is why i brought this car. That is a fraudulent deception by you, that will be proven by me, and informed to the public of my experience with you and your company, including the direct words from own your mouth. The car is now running worse and I now feel it was intentional. I will be filing my charges next week to the related agencies of the fraud your company has committed against me and more. I assure you it will be much more than a BBB Compliant filing, like others have filed against Auto Selection of Charlotte. You were notified by me after purchase that this car felt unsafe, a car that passed inspection you say, making noise in the wheel and more, that I said should be looked at immediately. Yet you continued to put me off many times with excuses, all documented. The actions of those that would use gestures of God to hide their intentional deceit is a sin, may he have mercy on those that validate their sinful actions for profit. Good luck to you, Carl pka IAM Versatile I'm a Vessel for the Lord. Google below & email entertainmentuniversalgroup@gmail.com to hear the lies directly from the mouth of Jordi. @iamversatileofficial @overlokedjustice @iamversatile The Voice for the People, Uncensored

I was helped by Kyle and he was very helpful. With it being my first manual he had to test drive it…read morefor me and answered all my questions. They were very nice to me and helpful with the whole process.

This services garage offers a wide range of auto services including:…read more-Auto sales, Engine work, state inspections, oil change and brakes to name a few. Very Experienced and professional! Have been using their services since 2004. Thanks for the dedication hard work! Frank and Lloyd have always taken care of all my car troubles. Thank you guys!

I told Lloyd what was going on with my car. He made his recommendation explaining I didn't owe him…read moreanything because all I needed was tires. I bought 4 tires and my issue was solved! Thanks again.

* If you are selling your car, go to EchoPark. Steve was personable, direct and helpful with…read moreassessing the value of my car. Cassie sealed the deal with paperwork necessary to transfer the title and process the payment. The facility is clean, the team is friendly and service is fast. Pro-Tip complete the questions online in advance to help speed up the process and for easy access to your quote.

I was asked to sell my MIL's car for the Family, so I looked up prices on Kelly Blue Book, Carmax,…read moreetc. and requested quotes online. Carmax (CM) offered us $3,400 but lowered it to $3,000 when I brought the car in. EchoPark (EP) offered $4,700. Mind you this is an 18 year old Honda. I'd never heard of EP, so I was skeptical that the offer would also be significantly less once I brought the car in. I texted with Chentel about the necessary paperwork and options since my MIL is in Assisted Living. I talked to Chrystal the next day and scheduled an appointment. Ben processed and evaluated the car. EP honored the Online Offer even though they found a chip in the windshield even CM hadn't seen. I called my MIL to come sign and we were in and out within an hour (I don't remember the name of the young lady who processed the paperwork, but she's learning Korean). I've bought / sold 13 BMWs in my life and the experience with EP rivaled my experience with the best BMW Dealerships. When we left about 7:00 pm on Valentine's Day, I was impressed to talk with the Sales Manager and General Manager...both had been working the Front Desk on the "Holiday." Kudos to all!

The service here is exceptionally friendly, with staff who go out of their way to make you feel…read morewelcome and ensure your needs are fully met. If you own a Prius and need reliable, knowledgeable repair work, this is definitely the place to bring it--you can trust that your vehicle will be in great hands.

This is a budget friendly alternative to the Toyota Dealership for work to be done on my Toyota…read morePrius. The staff is friendly.

Bought a truck from there, a week later the transmission is starting to slip, check engine light…read morecomes on, and I started smelling transmission fluid burning. He got me for an $1800 down payment! dont buy a car from them!!

The employees here truly make the place. He had made purchasing a car, such a calm and enjoyable…read moreexperience with no added pressure and honest recommendations. All of the staff even the ones at the front desk are incredibly kind, and even after I'm sure what he a long shift, they keep a smile on their face and a positive attitude. 11/10 would buy here again!!

Purchased a truck in November 25, in February of 26 I noticed there was motor oil on the engine…read morewhen I went to change oil. tried to address the issue before it was out of warranty but got nowhere with carmax. I had only put 3000 miles on the truck and two weeks after the 90 days warranty was up the engine blew the rear main seal. new motor is $15,000. Do yourself a favor and don't give any money to this company. Not to mention they failed to disclose the premium trim wasn't 4wd. The truck had missing running boards that were taken off after they took the listing photos. And the rear seat folding mechanism was broken. Their "125 point inspection" is garbage. I have done over $70,000 in business with carmax over the course of 4 vehicles. I will no longer continue to do business with a company that has such little ethics in their business model.

Wow, what a company these lot are. Very bad customer service, very bad attitudes and they throw…read morecharges for storage at you without even informing you of them. Seriously guys, avoid the surprise of addition costs and just don't use them.

I recently had one of the sales specialist here (Moataz Elbasyouny) take my 2019 ninja 400 and not…read morepay me for it. (I was desperate to sell it because I had just wrecked my car and needed money for a new one as I am a college student and am working constantly) I listed It on facebook marketplace and he reached out to me about it interested in buying it. At the time I didn't have the title because I had lost it but I had agreed to let him hold onto it for the day while I went home and tried to find it and when i didn't I let him know that I was coming back to get it back and that's when the excuses started. I ordered another title so it's back in my possession and he refuses to text me back or send me my money, I was just trying to sell my bike. just be careful who you trust with your automotive needs. I am writing a review here because at this point it's been about two months and he refuses to answer my texts.