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    Disaster Specialists

    2.7 (14 reviews)
    Open Open 24 hours

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    Services - Disaster Specialists

    Biohazard cleanup

    Damage restoration

    Hazardous waste disposal

    1 More Service

    Mold remediation

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    1 year ago

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    Kaitlyn B.

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    4 years ago

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    4 years ago

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    Environmental Response Services - Environmental Response Services logo

    Environmental Response Services

    (3 reviews)

    We used ERS for a mold remediation project in a small cottage we recently purchased on the South…read moreCoast. This is a very professional, responsive outfit and I wouldn't hesitate to recommend them. They are easy to communicate with (emails almost always answered within an hour or less). The crew who did the work were friendly, thorough and left the basement as spotless as a basement can be. Since the remediation, I've asked the owner several questions about other potential contamination issues and he's always been helpful. Five stars, for sure.

    I don't think I have ever written up a poor review for ANY company, but the lack of professionalism…read moreand disregard from this company needs to be made public. I live about an hour from them, but was told my location was no issue so they came and gave me an estimate for what seemed like a pretty straightforward job and they said they'd call me. Didn't hear from them for a couple weeks, I called, said I'd get a call back, didn't, called again, said I'd get a call back again, this went on for a while until I finally got a text from the guy that did the estimate saying the company doesn't want to provide services because of location (actually they said they wanted someone closer to replace my floors, but they would handle the mold under them if I really wanted, though when the man came to my house he said all along he would get someone else to do the floors, not him, they would just address the water damage, which I was fine with). Anyway, very confused I requested some sort of explanation- called the woman who answers the phone many times who was as confused as I was, extremely apologetic and knew *exactly* what to say to sound regretful, guaranteed someone would call me back... which never happened. I had to keep calling and calling, to which she would apologize profusely again in shock that no one ever got back to me. And yet, I NEVER got any sort of explanation of what happened after many guarantees that "the owner would call me." So i wasted many weeks of time when this problem needed to be addressed and fixed quickly to avoid more mold from growing, in addition, most importantly, to the risk my family (including my newborn baby) was at by (reluctantly) letting this man into my house during the pandemic because I knew this needed to be dealt with in a timely fashion. If they came for the estimate and decided they couldn't do the job I expect a very prompt phone call. The exact opposite happened and I had to chase them down and then still was left with zero information, explanation or apology to this day.

    Disaster Specialists - damagerestoration - Updated May 2026

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