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Disaster Specialists

2.9 (15 reviews)
Open • Open 24 hours

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Services - Disaster Specialists

Biohazard cleanup

Damage restoration

Hazardous waste disposal

1 More Service

Mold remediation

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1 year ago

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Oceanside Restoration

Oceanside Restoration

4.0
(9 reviews)

I would not recommend this company because of the following:…read more After an emergency partial ceiling collapse, I repeatedly requested that all charges and estimates be submitted to my insurance company/adjuster first so the claim could be handled properly. They did not follow that request and instead charged my credit card $1,157.66, even though I understood my card would only be used if the carrier refused to pay. They did not provide the estimate to the insurance company/adjuster as requested. When I contacted the office to address these issues and request proper documentation/process, the communication was frustrating and the office staff was rude and unhelpful. Due to the lack of professionalism and transparency, I ended the relationship and will not use them again.

A week ago my basement flooded. We called Oceanside Restoration and JB got his crew out there asap…read moreand Jared and Steve B were here first and started pumping out my basement and setting up equipment. They got majority of the water up within an hour and were very informative the entire time about the process. Steve came back a few days later and helped me get the rugs outside that were still wet. Again very informative and talked through the steps. Jared and Colby came this past Tuesday and started the Demo process. I came home to downstairs that was left clean even though they took sheet rock down. Very professional and clean through the whole thing. They went through our stuff and put what they could back neatly and tossed the wet stuff. Colby did great making sure things were placed back neatly and not in a shamble mess. He even saved my Christmas tree! Jared did great demoing the walls and treating everywhere to make sure we were good to go! Jared and Colby came back today and took all their equipment back and let me tell you, they went above and beyond and cleaned their wet footprints off the floor even though I said not to worry. Jared was even on his hands and knees making sure the house was clean. JB has also been very communicative and going over next steps and keeping me informed. Hopefully you never have to go through a flood but if you do I HIGHLY recommend oceanside restoration.

SERVPRO of Upper Cape Cod and The Islands

SERVPRO of Upper Cape Cod and The Islands

3.0
(7 reviews)

I left an honest review about 6 months ago of the unprofessional services we received but it has…read morebeen removed. Am re-reviewing so others have some input besides those the owner didn't remove. As requested by the business in answer to that review, I contacted Servpro (instead of them picking up the phone & calling us) & left a message for Beth to review the email string/pictures of all that went wrong at our house before calling us back. She didn't. She called as we were heading out to see a family member perform at a Boston theater. I accidentally picked up. She didn't want to talk about the FACTS detailed in my review -- only complained about the timing of the review (a year or so after my last email with them that didn't get follow-up. The review was posted when I became aware of Yelp access). I again suggested she go through the emails that were concurrent with the work. She continued to harp on the timing. I reviewed some of the issues we had had. She didn't want to address any of that, kept haranguing me about the time delay in reviewing. I finally hung up. No follow-up by Beth on the CONTENT of my review at all, other than to get the review deleted somehow. The office staff were nice to deal with. The water remediation was good. Hired re: water leaks. Upgraded: a redo of the very small bathroom, out of pocket. Did not get any of the shower/fixtures as preordered, no support bar as ordered, Sheetrock lines/bubbles in paint, etc. Early on, painters completely painted in the door mechanism and painted without smoothing surfaces (said we didn't specifically order smoothing of walls), bubbles & lines, etc. Repainting still left bubbles/sheetrock lines.

I used this Franchise years ago when I had a house fire and spent nearly $30,000 and was satisfied…read morewith their work. Yesterday I paid the non refundable $300 for them to show up to pump some water out of my basement. I specified that I wanted them to bring their van with the commercial pump. Instead they showed up with a shop vac and another machine that broke. I called and complained and they then refused to come back, even said they would not refund the $300. The eventually did. I would not use this Franchisee. I heard many mixed reviews about their service here on Nantucket. PS their crew was super nice.

Pro Wash Cape Cod

Pro Wash Cape Cod

4.8
(11 reviews)

Last month we had our house checked out by ProWash Cape Cod. Dan was courteous, quick, and his…read morepricing was amazing. Our shingles had turned dark grey and black over the years and we figured it was time to have the house re-shingled, and looking at the price of that was not fun. Dan saw the house and listened to our concerns. He came back with a list of things to clean, including our shed, deck, front brick steps and the four walls of the house. Cleaning was a fraction of re-shingling the house and the place looks amazing! I had a concern that the shed, which is not in the heat of conditions as it turns 15 this spring, would not hold up to a power washing. Dan said that they had a soft pressure system that they would use on it to ensure it wasn't damaged. I really appreciated how he listened to what we had to say, and then his actions backed up his statements. On top of that his crew also cleaned our coolers on the deck, and the few deck items that had gotten dirty beyond what soap/water would clean. Thoroughly impressed by the quality of the work, timeline of when it was done, friendliness of the entire team, Dan's responsiveness, and especially by the small details like cleaning the deck furniture and coolers.

I would recommend them in a heartbeat! They did our entire…read morehome making it look new again ! Our beloved home is 46 years old with a wood roof! They actually returned to follow up some removal of dead moss recently with no cost! They just wanted it to be perfect! The value and quality of their work was excellent!!!

Disaster Specialists - damagerestoration - Updated June 2026

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