We recently had a blow back from our fireplace. My house was covered in soot and I thought it…read morewould never come clean. Phillip assessed the damage and sent in "Najwa" do begin the clean-up. We moved out of the house and when we returned, could not believe what a fabulous job she did cleaning. I thought my white cabinets were never going to come clean. As it turned out, they look like new! Servpro employees were very caring with my belongings. I can't say enough. Thanks to both Phillip and Najwa for making a very stressful situation go so smoothly. Highly recommend this company.

We had the main water valve to our house break flooding our just renovated basement. Richard and…read morethe Serve Pro team were in our driveway within an hour. They set up drying equipment and cleaned the area. The next day, Phillip Santangelo, the project mgr arrived and stayed in constant contact with me as he coordinated the repairs until the job was completed. Jeremy and his team came 4 days later to remove the fans. Then returned to pull up the water damaged flooring. Their diligent work kept the damage to just 7 floor boards which will be restored next week by Bob, their restoration expert. Phillip and his teams have been truly incredible - their professionalism, response time, communication, diligence and work ethic - all with such calm and kindness - rectified an awful situation in 7 days. They are amazing and I can't thank them enough nor recommend them more highly.

Good work done by nice pleasant people. Service too…read moreexpensive though! $825.00 just to unclog the toilet with a toilet auger.

I don't know what else to say other than amazingly fast dispatch times and the guy was fast and…read more100% accurate on the charge. He came out identified the issue told me what I was gonna run and got it done with no time. Extremely satisfied with the price and don't think I was overcharged one penny.

Can't say enough good things about Whalen Restoration. We had a water leak that caused some…read moresignificant ceiling damage with only 3 working days left before our next renters were arriving at our home over the weekend. Bill and his Team jumped right on things and resolved our issues well ahead of the renters' check-in time. The work was completed both professionally and competently. We highly recommend Whalen for any and all emergency issues. They will forever be our go to.

When a fire disaster strikes you need someone who can come to your house, turn off your utilities…read moreand secure your property. These are your guys. I worked with Greg when I was away from home and the interior of my summer home was destroyed due to fire and smoke damage. On a cold and snowy January afternoon Greg and his team stayed long after the fire department left to turn off the water and gas and board up my house. Later they returned to remove the sofa and other burnt items off of my front lawn. Hopefully you will never need their services but if you do....they are happy to help out.

I would not recommend this company because of the following:…read more After an emergency partial ceiling collapse, I repeatedly requested that all charges and estimates be submitted to my insurance company/adjuster first so the claim could be handled properly. They did not follow that request and instead charged my credit card $1,157.66, even though I understood my card would only be used if the carrier refused to pay. They did not provide the estimate to the insurance company/adjuster as requested. When I contacted the office to address these issues and request proper documentation/process, the communication was frustrating and the office staff was rude and unhelpful. Due to the lack of professionalism and transparency, I ended the relationship and will not use them again.

A week ago my basement flooded. We called Oceanside Restoration and JB got his crew out there asap…read moreand Jared and Steve B were here first and started pumping out my basement and setting up equipment. They got majority of the water up within an hour and were very informative the entire time about the process. Steve came back a few days later and helped me get the rugs outside that were still wet. Again very informative and talked through the steps. Jared and Colby came this past Tuesday and started the Demo process. I came home to downstairs that was left clean even though they took sheet rock down. Very professional and clean through the whole thing. They went through our stuff and put what they could back neatly and tossed the wet stuff. Colby did great making sure things were placed back neatly and not in a shamble mess. He even saved my Christmas tree! Jared did great demoing the walls and treating everywhere to make sure we were good to go! Jared and Colby came back today and took all their equipment back and let me tell you, they went above and beyond and cleaned their wet footprints off the floor even though I said not to worry. Jared was even on his hands and knees making sure the house was clean. JB has also been very communicative and going over next steps and keeping me informed. Hopefully you never have to go through a flood but if you do I HIGHLY recommend oceanside restoration.

This company is fantastic. They made a difficult situation more manageable with their…read moreprofessionalism and expertise. I won't go so far as to say I wish I had more problems for them to manage, but if you do find yourself with an issue, definitely call them! I can't recommend them enough. I am very happy with their work.

I called these people to help me with water in my finished basement. They came quickly, assembled…read morethe right resources and rapidly solved my problem. After everything was dry they went above and beyond anything I could have expected to take of a unforeseen problem. The management and the team were courteous and absolutely first rate. I could not have been happier. I wish I had more problems for them to solve.

I had a septic tank issue at a rental property on the cape that was handled through a property…read moremanager. I was totally out of the loop and they took advantage. Charging $2,000 to clean some back up in the basement.

From the owner: 24/7 emergency restoration. Fire, Flood, Smoke, Reconstruction service company.read more

They helped my 87 year old Mom restore from flood damage. Pricing was fair, they showed up when…read morethey said they would and completed the job quickly.

First of all the way they handed a screw up on there second check done by the Friedline and Carter…read moremistake ! Was suppose to come and try to fix things the mist soot in edges of carpet and didn't move stuff in bedroom. Harassed rather than right person Ajuster whom made many mistakes think lawyer may be needed or a Ajuster ! Do not use this company very poorly accused and not given the copy of stuff taken out or reported things they couldn't get spot out of either asthma not good ! Ac ducts open from last event being finished disaster again ! The soot went up into Attic won't touch now use and check there stars get why they have 3 stars !! Now !