Quality service, great follow-up, and excellent follow-through! We never have to worry about the…read morequality of the work because Lyster's Service Department consistently delivers. Working with Cory has been absolutely phenomenal. He always goes above and beyond to provide competitive quotes while ensuring top-notch workmanship. Cory and his team are reliable, professional, and truly committed to doing the job right. We really appreciate all the hard work Cory and his team have provided for our company and our communities. Thanks for everything you do!

When I had to take over my parents house I discovered that I needed a new roof put on the house and…read moreso I called Lyster's because I knew they were the best contractor for the job. They came to the house and worked with me to get the roof done right away . In the end they were able to do the whole roof including replacing some boards as well . They were so easy and great to work with. I got a fantastic price and so I hired them to do the job. I have never regretted hiring them to do the job and they also took the time to completely replace all the gutters too. I recently was told by another company that I was in need of a new roof and probably some boards too. The guy said that I had black mold in my attic as well. The guy was from Top Home Improvements. I had went to the Senior Expo a couple of weeks ago and they had a both there so I signed up to get a quote and roof inspection. I would never ever use that company to do anything on my house ever! The guy outright lied to me and the pictures he said that he showed me indicating that I definitely needed to get my roof replaced and have some other repairs too. In the end I showed everything to the guy from Lysters and he pointed out to me that the first pictures he had taken were of my house but the pictures he showed me of what was supposedly my with damaged shingles and supposedly some soft spots in the roof. Indicating that I also needed some boards replaced too. In the end the guy from Lysters went up on my roof and looked it completely over then said to me your roof is in great shape and he also told me that if I had a leak in the roof causing black mold to grow in there then the water leak would also have gone down to the main level of the house and I would have water spots showing up. I have no water spots anywhere in the upstairs of my home. Once again just proving that I was actually lied to. The great news was I not only didn't need a new roof at all and the one I have now is going to be fine for at least another 10 to probably 15 years. I felt so relieved because the quote from Top Home Improvement was for just under $35,000.00 ! I can assure you that if I ever need work done on my home I will never call anyone but Lyster's to do the job. As for Top Home Improvement I would never use them for any job. I'm just so angry that they outright lied to me and almost cost me a substantial amount of money that was never necessary to spend whatsoever. I guess I would say buyer beware of who you call to do important work on your home. By not getting a second opinion I would have spent a huge amount of money that wasn't really necessary at all. I have also learned that from now on before I hire any company to do work on my home I'll definitely be checking with the Better Business Bureau too. They collect information about all kinds of companies and post the reviews of what other people have had to say about the company.

After installation, we began experiencing water intrusion issues that were not present before. This…read morewinter did bring more severe ice dams than we have experienced in past years; however, the leakage has occurred only in specific areas of the home. In reviewing those areas, we observed visible gaps between the drip edge and the gutters. Other sections of the home, where the gutter and drip edge align properly, do not show the same issues. The gutter installation appears inconsistent, with some sections installed correctly and others not. When we reported the problem, the company recommended using a roof rake and applying salt to manage ice buildup. This was not something we had ever needed to do previously, but we followed their guidance and took those steps as instructed. We were later told that the gutters were installed "the best they could be" due to existing fascia and rafter conditions, and that wire was used in some locations instead of straps. We were never notified during the installation that these conditions existed, nor were we given the opportunity to discuss alternative solutions or address them at the time. Additionally, we did not receive a post-installation inspection or walkthrough. (Despite requesting one when we received our invoice three or four weeks later.) Had we been informed of the installation challenges or provided a final inspection, we could have addressed concerns earlier and potentially avoided additional damage. We understand our home is older and that renovation projects can uncover unexpected issues. However, clear communication and transparency are especially important in those situations. We chose this company in part because of the many positive reviews and the reputation they have built. We understand that mistakes can happen on any project. What matters most to us is how those issues are communicated and addressed. In this case, we expected the same level of integrity and accountability through challenges as is shown during successful projects. We are sharing this review to provide an honest account of our experience and to encourage clearer communication, transparency around installation challenges, and post-installation inspections for future customers. We were never notified of fascia or gutter issues when we discussed the job nor was it in the estimate or notes. We did discuss the age of the gutters at which point I asked if they should be replaced before or during install and was told no, they wouldn't affect anything. We removed the snow as instructed immediately. We applied salt. We asked up front if the gutters were moved and/or lowered during install and were told yes. And I watched them move them as I was home during the install. We're not asking for much, just accountability and honesty. And the first substantial snowfall in Portage, Michigan was November 29 when we received nine inches. Then into early December. On December 7, we noticed the first leaks and I reached out that day with photos. Nothing was inspected when someone came out after that and we were told to apply salt and rake the roof, which we did. The statement about weeks later is highly inaccurate. And the leak was immediately after, there was no "pulling down" of the gutters.

I bought a historic home in the Stuart neighborhood with a distinct roof line - the…read moreChappell-Stewart House - and I knew from the home inspection, my first task as the new steward of this house was to replace the damaged roof. I needed a roofing company that would honor the home's architecture and landscaping, comply with the historic district requirements, and replace it at a reasonable price. I also knew the steep pitch and jutting angles meant the crew would have to be very careful to avoid getting hurt. The salesperson, Matt, seemed to understand the importance of maintaining the exterior's appearance, while also assuring his crew's safety. We talked before the job started about assuring both goals, and I appreciated that he shared the plan with me. Sherriff Goslin wasn't the cheapest quote, but they seemed to have the best knowledge and understanding about re-roofing a historic home. I'm so glad that I chose them for the project! They brought in a JLG to access the steep pitches - and the crew seemed very aware of the hazards and how to work safely - so there weren't any accidents. They were also mindful of my fencing and landscaped yard. They even replaced some rotten boards on the wood fencing after they repositioned the fence to get the JLG in and out. The salesperson, Matt, didn't disappear after I signed the contract, either. He was on-site every day, texting updates and asking if I had any concerns throughout the project. I did not - in fact - I was quite impressed! Besides being safety-minded and diligent in working on the project, the crew were also respectful to myself and my 20-year-old daughter. Since she comes and goes to college alone each day, I really appreciate that the crew treated her with respect. The crew always greeted us with a smile and a wave, politely calling us "Ma'am," and even pointed out Amazon deliveries amid the construction materials so we didn't miss them. They were thoughtful about protecting the special features on my home (like the copper gutters and spokes), and other personal items, like statues, lanterns and Halloween decorations in my yard. They brought in a carpenter to replace some of the rotted wood pieces near the roof, and they painted it to match the exterior so it doesn't look like anything has changed at all (which I appreciate, and the historic district requires!). I didn't have to argue with them about fixing the concrete walkway that was inevitably damaged by the weight of the JLG - they just knew they would have to do that. How refreshing, after dozens of home improvement projects at my old house, where I had to argue with the contractors to fix whatever they had damaged! They got the roofing job done in four days - which is just amazing to me. They even helped me with another project - trying to figure out how the squirrels are getting into the house's walls. The guys looked for squirrel holes while they worked, and we might have narrowed it down for the pest contractor to fix. Matt came back after the project was done, to make sure I was satisfied and answer any questions. I really felt like Sheriff Goslin had my best interests in mind throughout the whole project. Now my beautiful, 1890 gothic Victorian is protected under a brand-new roof! Thank you, Sherriff Goslin!

We had the pleasure of meeting Mitch Patrout and he came out and looked at our roof. He went over…read moreeverything and explained what it needed and the said it would be done and that included removing 4 skylights that had started leaking. If we need anything else we will let Mitch know. For us, we will always call Patriot for work on our mobile home. We have also recommended Patriot to our neighbors if they ever need, siding, roofing, and windows.

These guys are fantastic can't recommend them enough great job I recommend these guys on shaver…read moreroad. Joe the owner is great.

Too many problems to begin to talk about…read more But, most recently- They sold us faulty windows- still under warranty, another company reached out to them on our behalf since they wouldn't return our calls. They collected all of the info including parts numbers and photos. Said they'd order the warranty replacements. Then they just disappeared. No one can get a hold of anyone. Complete crooks!!!!

Very poor communication and would never trust any company to do business with if their staff have…read moreno communication skills period.

Great Experience! I was home the last two days while this amazing team fixed my apartment complex…read moregutters. The kindness and professionalism that they showed while working on the gutters deserves more than just 5 stars. I have never experienced a company that not only cares about the quality of work they do but also the environment. I had two hummingbird feeders on my balcony that had broken chains so I was unable to hang them. The team supervisor noticed and fixed them for me. Thank you again! -Hummingbird lady

This place does not seem to like having customers. I had to follow up a few times to get someone to…read morecontact me for an estimate. I finally got an appointment set up and the guy showed up 30 mins. early while I was on a call. He then left and I had to call back to see if we could set up another time. When the rep called me, he explained that they can't work with us because we have 8" gutters. Apparently, they do not have access to 8" gutters, and I was told they didn't have the equipment to install them anyway. They can only do 6" gutters. Maybe I am wrong, but I would have thought that would simply require a different size wrench if anything. Anyway, it very much seemed like they just did not want our business.

Made an appointment March 4, 2026 at 530 pm and they never showed up in spite of confirming with a…read moretext message 60 min before the appointment. No call, no apology and no explanation. It's been 5 days.

Dont expect them to show up at their scheduled appointments on time or at all. I made a quote…read moreappointment for 2pm. All communication was fine 3 hours before my appointment. Appointment time came. No one called me text me or even showed up. It was 45 minutes into my appointment time where I just messaged them to tell them their service wasnt needed. You cant make the time to communicate let alone show up.. Definitely disappointed with this company.

EXTREMELY high pressure sales promises you the world but don't follow through on those promises…read more They make you sign a contract the day they are there to guarantee the price. They promise you that after the project, they will come through your house and seal up leaks and "guarantee you'll see a 20% reduction in your utilities". When the sales guy came, they told me it would be about 10 weeks before they could get to the project. When they called to tell me when they had me scheduled for, it was 5 MONTHS out. Only when I complained and asked for my deposit back, did they find time to get in within the 10 weeks. Then today they showed up to "seal up the house". They just called to tell me that due to the age of house (the sales guy was AT THE HOUSE AND KNEW HOW OLD IT WAS WHEN HE MADE THESE PROMISES) they were only able to make a 3% reduction!! They cost A LOT more than others but I went with them ONLY because they promised to seal the house up which was basically worthless!!!! DON'T BE GULLIBLE AND GET SCREWED LIKE I DID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yes, the bathroom is nice but NOT $10,000+ nice!!!!!!!!!!!!!!!!!!!!!!!!!!

Do the job right the first time. Stop overcharging for crap service and supply. Stop making false…read morepromises to customers.

THE COMPANY GETS 5 STARS…read more.. Changing my Star rating from my first review in April 2024 for the crew that did the Siding and Soffits from 5 Stars to 1 Star. They don't work for Roach anymore. It is March 13, 2026 and they were here again about 2 - 3 weeks ago to fix the soffits again and now with strong winds the large triangle at the peak of my house (Historic Committee said they had to put it up there) has come down. Hoping we don't get rain, because it will probably leak down my walls. My husband left a message, just waiting to see if they call back Monday. Someone from Roach came by today (March 14, 2026) and said that they would put the piece back up. Apparently the crew that put it up in 2023 used nails that was too small.

Appreciated the quick response when we had wind damage and Roach Roofing came out the same day. Tim…read morewas very professional and provided an estimate within 24 hours. The installation was done last Friday and everything was completed as discussed. Thank you for your great service.

The owner Collin is very methodical with his approach to the job. It wasn't rushed and sloppy like…read moreother companies have a reputation for in doing business. He continues stopped by to review the work his employees were doing and had them return if some part of the job was not done correctly or didn't look right in appearance. I recommend he and his employees for those homes that are custom built. That is where his talent really come through.

Wow!!! Such amazing customer service. Collin is going to have a 3D scan my house and get video with…read morehis drone so he can give us an interactive quote for both our gutters and roof. I have never had this level if customer service. Very excited to use him soon.