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    7 years ago

    Just don't. We swapped to hulu live and a firestick. They are the worst. I will never go back to any dish or direct tv service

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    Leader TV

    Leader TV

    (12 reviews)

    Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

    I am so disappointed with you…read more Please refund my deposit. Your website says: We know your time is very valuable so we have an online tv repair quote form that makes it simple to get your repair quote for free right now. And then from your email: $40 deposit that we do apply towards that repair. So why didn't I get my deposit back? Especially if the film, in conjunction with the backlight, was a KNOWN ISSUE. I dropped the TV off Tuesday, 11/14. Was told I'd get a call with an update. I CALLED on 11/20 and was told he'd check on it and give me a call right back. I HAD TO CALL AGAIN, on 11/27 (AFTER BLACK FRIDAY WHEN I WOULD'VE BEEN ABLE TO GET A GOOD PRICE ON A TV IF I KNEW I NEEDED ONE!) to check on it as NOBODY called ME - and at that time you told me about the KNOWN ISSUE of the film THAT ALWAYS HAPPENS WITH THESE TYPE OF BACKLIGHT ISSUES - and it was recommended that it wouldn't be worth the repair as it would not result in a good picture on the tv. You offered to recycle the TV for me or I could come pick it up. I came to pick it up and was told I wouldn't get the deposit back...WHY NOT? It is a deposit, that as you state, goes toward the repair...I was advised against the repair - so refund my deposit. If, at any time, you had said - I don't know, maybe even when you sent the "free quote" - backlight issues are notorious (Like almost 100% of the time) for having a film that melts and prevents a quality repair - we can take a look at it for $40, OR there's a $40 fee, or it's really not a free quote as it will cost you $40 - that would be a different situation. But that's not what you said - you said, again in your email "$40 deposit that we do apply towards that repair". Since we paid in cash - please send a check for $40. If you need the address (I sent it in a email) just let me know.

    Spectrum

    Spectrum

    (4 reviews)

    Thank you Spectrum for the great customer service. Sarcasm. After a 4 hour plus outage on Saturday,…read moreyes I understand the weather. You now are required to call and ask for a credit. They know whom was out but instead of doing it automatically, they have you now call on another day and get frustrated getting to the first human....yes human to help . This takes 20 min, the first human puts you on hold for five ....yes another 5 min. He asks how can I help you, but then finds out the first person processed the credit, just never came back to tell us. Apologizes for the inconvenience, and informed us we are greatfully refunded the $2.50 we have coming. Makes you feel on warm and fuzzy.... FYI...they only gaurentee 70% of there service which I find sad

    I hear a lot of people complaining about Spectrum (Time Warner Cable) but I don't get it. I've been…read moreusing them for over 20 years and they have always been prompt, courteous, efficient and all-around good service providers. I've called their phone service line numerous times and with a single exception have always gotten good service. The one unsatisfactory call was with a young lady who probably should have been off serving fries somewhere, but given that I've interacted with them probably 15 times or more, that's not a bad average. I've had to have their service guys out to the house several times (for example, when a squirrel chewed a hole in my cable) and they've always been professional, polite, and very competent. NOW ... if you want to seriously complain about their PRICES, I'm with you all the way. They jack it up every year and of course like all such cable service providers they make you pay for a bunch of channels that you'd much rather do without.

    DIRECTV - televisionserviceproviders - Updated May 2026

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