Wrong phone number. Perhaps they were a victim of Covid. Phone number has a message on it that…read morethey're not receiving phone calls

Cableone is one of the worst businesses in existence. If I have to set a calendar reminder every 3…read moremonths reminding me to call Cableone to renegotiate my inflated bill, then there is a major problem.

Last Saturday I spent 57 minutes on the phone with Sparklight Support. (Oxymoron). It was evident…read morethat whatever the issue was, was not going to be corrected with this call. So, cancel whatever Monday's appointments were, and sit around. As it turned out, had I been given the correct key strokes on Saturday, all of the cancellations and my time wasted on Monday wouldn't have been necessary. Management oversight is sorely lacking. If this company values qualitative services, listen to the recording. The one positive was the tech that showed up, Monday. Blake is technically skilled, and certainly interested in customer satisfaction, without patronization. Bottom line, Blake entered whatever the correct keystrokes were in seconds. Looking at it from your point of view, a service call would've been unnecessary. Again, management oversight and/or training, clearly lacking.

He's very reliable and prices are very reasonable. I requested a basic tv service and he was…read moreefficient and the process was smooth and quick. Awesome quality would call again and recommend to others.

From the owner: We do it all from adding/replacing outlets, light fixtures, celling fans, doorbells to mounting any…read moresized picture or Tv

I emailed to find out what was going on with the outage at my parents in Inlet beach and Dan…read moreDietzen was so prompt and professional in responding right away. He was polite, caring, and helpful - he even followed up with me the next day to make sure it was on when he thought it was resolved, just receive measured to make sure it really was working. He went above and beyond, even when he most definitely didn't need to especially on a weekend! It was very appreciated. Thank you! Kendra

SecureVision Our…read moretelevision service went out in our living room in Plantation Condominiums in Fort Morgan Mississippi. We called for help, and Joseph Brister came to assist us. He fixed our television with expedience and knowledge of the product and service. What an incredible young man! He was polite, respectful, intelligent, and made two older ladies feel secure. He could converse intelligently a skill that seems to be in decline. As teachers, we are able to identify young men who are made of the right stuff. He serves your company's reputation well. Thank you for hiring impressive people to come into our homes. Patricia Davis. Hollye Ferguson Goode

We had a great experience with Hangman Mounting and Installation at our home in Gulf Shores, AL…read more They came out exactly on time. They were so pleasant and listened to what we wanted and gave advice where needed (they were right every time). They cleaned up, no dust and did a great job hanging 2 large televisions for a very reasonable price.

Terrence was more than perfect. I was working with two older gentleman to get their TV set up. He…read morewas so kind, spoke clearly and respectfully, and got everything done in almost no time. He made sure they were very confident in how their new swing-out TV worked before he left. Thank you, they are SO happy tonight!

Went to Spectrum this morning to return boxes and cables and remotes. Changing service to internet…read morebased programming. Kamilah could not have been nicer. She was professional, capable, knowledgeable, and personable. She removed the devices, and as I was preparing to leave, I asked if she could assist me with the steps involved with getting the Spectrum apps on my computer at home. She patiently assisted this technologically challenged senior citizen in such a way that I understood. Full disclosure, I am NOT related to Kam or any of her coworkers, but they ALL deserve a raise. Just my opinion.

5 people standing around watching two work Waited a Hour for a simple task. 4 empty booths that…read morecould serve customers unused